Kerbside pickup
Yes
Zettler Hardware & Garden in Powell
Categories
Location on the map
Powell, Delaware County, Ohio, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Staff wear masks
Yes
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Offerings
Assembly service
Yes
Repair services
Yes
Service guarantee
Yes
Planning
Quick visit
Yes
Payments
NFC mobile payments
Yes
Phone: +1 614-792-9080
Site: http://www.zettlerhardware.com/
Site: http://www.zettlerhardware.com/
Opening hours
- Monday:8AM–9PM
- Tuesday:8AM–9PM
- Wednesday:8AM–9PM
- Thursday:8AM–9PM
- Friday:8AM–9PM
- Saturday:8AM–7PM
- Sunday:10AM–6PM
Comments (93)
Great convenient store with knowledgeable staff and decent variety. Prices are a bit higher in general than the larger stores and variety is more narrow, but this is expected. Ill usually head here if I have small needs. They carry Yeti and Weber products, which is great!
Zettler is a great local spot that is super convenient and clutch!
Convenient hardware store close to our home w/out having to fight traffic to the other big box stores. Staff is usually very friendly, helpful & knowledgeable. You can get practically everything & anything here. They fix lamps, screens & have a nice selection of rental equipment. Prices probably a smidge higher than the bigger stores.
We have always gone to Home Depot. But ever since we moved to Powell and discovered Zettler Hardware, it was a game changer! We cannot believe the level of customer service that is practiced here! Everyone is so helpful. We were replacing a garbage disposal for the first time (in our lives) and was so frustrated. A young man working at Zettler was trying to help us and finally asked a colleague of his to assist. Amado was AMAZING! He took such great care of us and made sure we had everything we needed. He even cut the tubings for us and assembled all the pipes onsite for us as well. We were so impressed. Do not underestimate the size of this store, they have everything besides lumbar and large appliances. Highly recommended if you want the type of care and customer service that is only offered at Zettlers.
Other than bulk lumber Zettlers rivals the big stores for all of our needs. The staff is super helpful and very knowledgeable about their products. We shop there constantly.
I cant count the number of times this store has saved me time and travel. Their shelves are well stocked with an amazing variety of items for a store that size; always clean and well attended. Although the big home improvement stores may have a better selection, the Powell Road Zettler is a welcome alternative when you want to get in, done and out quickly. Nice folks, nice store.
I do most of my hardware store shopping at home depot and lowes but Zettlers is a great store with a great selection of just about everything. Prices are just a bit higher but well worth it when you need something in a hurry or are close by. Great store would recommend it to anyone
Very nice storeVery helpful staffWas able to get in & out quicklyI appreciate the staff wanting to be helpful& showing me where exactly what I needed was. Definitely a fine trust worthy hardware store. Im glad I chose Zettler Hardware.Instead of wasting my time going to Lowes& hoping to get some help????
Great small town hardware store.Beats going to the bigger box stores for most of your project needs.
Staff was so helpful finding me the correct part. Great place and not overwhelming like some of the larger home hardware stores.
Fantastic. People are super nice and know what they are talking about. They are so great to the community also. Been cutting my sons Pinewood Derby car all his years in scouts. My go to place to get personal service that cant be found in the big mega stores.
Great selection of out of the ordinary hardware products like Boraxo hand soap and canning supplies, all the way down to pressure cooker gaskets and even bronze wool. They also have a broad selection of adhesives you wont find at a big box store. The same can be said for the specialty hardware ranging from large Graded bolts down to two types of stainless T-nuts, and even the tiniest gun screws. Its good to visit this store with a purpose, because you can get in and out in no time. But to appreciate this type of store, you really just have to go in and browse every aisle.
Great hardware store. Service is always great and employees are very helpful. If you need help deciding what is needed for a project, this is the place to be. They care about their customers.
They have some really unique stuff along with what youd expect from a bigger box store. The location is fantastic and the staff is knowledgeable.
Nice local alternative to big boxes. Friendly, knowledgeable staff. Wide selection of items but not everything in every category. They had what I went for
They had the paint brushes and the other things J was looking for. Their prices are a little higher than average, but the convenient location was worth it.
Great customer service and all the products you need. The staff is very knowledgeable. Its like how old hardware stores use to be before the big box super stores.
Long story short: a piece of plastic broke off the door latch of my microwave, resulting in it not working. Employees at Zettler helped me piece together a MacGyver style fix. I really appreciated how they went the extra mile to help!
Besides its shorter opening hours and a bit pricier inventory, it serves the community well - good services & knowledgeable staff, carries good variety of stocks needed by most people, certainly could save me time running a long way to other big box hardware stores.
I love this neighborhood store. There is very little that they DONT have and are quite helpful.
Nice local hardware store. Staff very friendly.
Great store, excellent service!
This Zettler is a good place to go. People are there that a know what you need and the isle. They also help determine which product is the better choice. Most of the time its not the most expensive. This is my experience with Zettler
The store is located very close to me, and I want to like them. But, prices do often seem high, and I have not had great success with the quality of the work that they’ve done for me.
Great neighborhood hardware store with a very helpful staff. Almost always has what I need without having to make a trip to the big box hardware stores.
Always has what you need whether it be merchandise or handyman service. Little high priced.
Nice small town hardware store. Easy to locate and get what you need. Friendly and helpful employees.
Excellent place to get day ro day handyman needs. Also this is the perfect place to pick up a few nuts and bolts when you need them
When you dont need to go to the big box this a great place pick up home improvement items with friendly service.
Refused to take a company check after we have been shopping here for ages. Makes me consider stopping all my business with any Do it Best brand.
Love this store people are great
Nice store. Good selection. Not a big box store. Friendly staff
People always greet u. Great place to buy products like bulbs oil for lawn mower.
Convenient store for quick hardware, fitting and tool needs. Pretty good rental desk too.
Great variety of inventory... everything you need. Very friendly and helpful staff.
Smaller store than the warehouse type stores but that said I found the employees to be very knowledgeable and helpful.
I loved this store. The people there were friendly and helpful.
Definitely on par with any of the big box stores. Frequent this store for the ongoing home projects my husband is always working on.
Got oil for lawnmower and weed control. Great service.
My new favorite Hardware store. Simply love it 😁
Great store, always helpful!! Just a great family business!!
Great hardware store, everything is so easy to find.
Always helpful. Good inventory. Way better than the big box !!
Great place, people and customer service.
Very helpful staff! Saved me a bunch of time and got what I needed. I was very pleased.
Traditional hardware store with friendly and helpful staff.
I ask where. They show me! Settler or big store? Not a difficult question for me!
Amazing and helpful staff. They always have what I need.
Always friendly and helpful, but prices tend to be a bit high.
Close and convenient. Also a great rental department.
Nice store. Everyone very helpful.
Great small hardware store
Courteous service. Good selection.
A real hardware store with people that help you.
Local gem, close-in parking, helpful staff.
Nice store, friendly staff.
Awesome local hardware store.
Has just about everything you need hardware wise!
Picking up some paint supplies
Great selection!! Friendly staff.
Nice alternative to the huge hardware stores
Always have what we need
Always seem to have what I need
Reminded me of old school hardware store.
Great place to buy and get advice!!!
Good tool rental, good service and local!
Love my zettler in Powell great service
Very clean and the staff is helpful.
As always Great..now preparing for Spring..!
Great customer service!!!!
Friendly place nice helpful staff
Love supporting mom a d pops
Always someone there to help you!
Support your local small box stores
Very helpful staff.
They have almost everything
Very helpful staff
Nice people
Great selection
Good place!!
Expensive
Way to expensive
Muy buen lugar.
Total reviews rating 4.5
93 Reviews for Zettler Hardware & Garden 2023:
Review №1
2022-03-03Bought a tool. The tool was considered non refundable the manager was able to give me store credit but honestly go to Lowe’s. They are more helpful and understanding. Lowe’s would’ve taken the tool back. My initial intention was to get valves and I ended up leaving with a saw which then at the end I had to keep.
Review №2
2022-06-30They are always the best place of you need a special screw or part, but they also have an amazing amount of “everything” you could need for your home or yard! The staff is amazing as well, helpful and available without having to “press a button” like the big box stores!
Review №3
2021-06-11Good selection of tools and hardware. I’d say a bit larger than an Ace. There were a lot of employees if you need them (I didn’t need them because I knew exactly what I needed and the general area of where they were located.)What impressed me was the cashier who looked to be in high school or around that age working a summer job. I had some half inch screws and he knew how to ring them up right away. Sometimes these types of things can screw up a cashier, especially an inexperienced one. I like this place but you’re going to pay hardware store prices.
Review №4
2022-05-19Sometimes they have that specialty thing youre looking for, sometimes theyre missing something basic. Good, convenient place to stop but expect slightly higher prices than big box stores.
Review №5
2022-01-10Settler is our go to hardware store. They have knowledgeable staff and a complete inventory. They are helpful and they have great paint.
Review №6
2022-06-08A modern store with an old hardware store, old school attitude, and outstanding customer service.
Review №7
2021-07-06I have had to make three separate trips to this location for assistance with Benjamin Moore paint samples. I was attempting to get a regular paint sample and two at lower levels of saturation and was told this was very common by my painter. However; this concept seemed absurd and complex to the two different individuals I have worked with throughout my three visits.The paint itself is actually not my concern, although I certainly was not happy to get home to open my paint cans only to find white paint with no pigment in them at all (the original paint was very dark and even at 50% saturation would not be anywhere close to white).I was compelled to write this review after one gentleman in particular (I did not get his name but he seemed to be a manager) could not have been more condescending and unpleasant to deal with. My interactions with him during my first visit were not pleasant or friendly, it felt like he was speaking to me as if I was this high-maintenance woman who knew nothing and he was incredibly dismissive. His advice was to come back tomorrow to work with a different gentlemen.While I did just that, I had to return a 3rd time due to the aforementioned paint issue. During this visit when I explained to him that the lower saturation paint samples were, in fact, just white paint with no pigment he asked if I stirred the paint (surprise, I did!). After putting the paint back in the shaker he opened the cans and confirmed that they were white, but since they had labels with varying color combinations that they had to be correct. He tried it on a new can and it was the same result.Instead of apologizing, planning for a solution, or maybe even just providing a modicum of customer service he just shrugged it off. I asked if I could return them and he said something to the effect of well if they arent what you want then thats your choice....not of course, absolutely, yes, and Im sorry this did not work out.While I was initially inclined to believe this may have been because I was female. I saw him interact with another (male) customer who came up to the counter as I was waiting on my paint. An associate had brought something up to the counter asking if a man could return them and this gentlemen said that he had used these numerous times and they have always worked. The customer then came to the counter and kindly explained why he was returning the item, and this gentlemen proceeded to ask if he read the directions. The customer said yes, and the gentlemen responded saying that he has used them many times and they have worked every time and he must not have used them properly, but yes, he can return them if he wants. It genuinely felt like he was trying to make this customer seem like an idiot.It is hard to describe the tone, inflection, and general nature of these interactions in writing; but I can assure you that this was not a one-off incident. He seems generally miserable and a horrible representation for your brand. I chose Zettler because they carried Benjamin Moore, but will most assuredly be going literally anywhere else going forward.
Review №8
2022-05-02Employees are very quick to help...excellent customer service....v friendly place...
Review №9
2022-01-11Not much selections like Lowes and home Depot.Little pricey.Does work in an emergency.
Review №10
2021-06-04I went in today to return and exchange a soaker hose and the manager wanted to give me a splice connector instead. He said it looked to have been cut. I protested and said it was in my flower bed and couldnt have been cut, and I wanted a replacement. After all, it was only three weeks old. Was it deteriorated by being stored in the warehouse for a long period of time? I dont know as to why else it broke. Anyway, he relented and gave me a new hose, but it was like pulling teeth to get a replacement. Yes, I had the previous sales receipt.