Positive: Clean, close to family we were visiting Negative: Hot tub not working. Paid for 2 days of a hot breakfast only to find out the restaurant was closed. No refund offered, or any other offer to make things right.
Hotel is beautiful on the outside and inside. We stayed here for our wedding and the photographer was able to get great shots. Only complaints were the showers not having legit doors or the glass not being down farther. Water was all over the bathroom floor afterwards due to our height. The breakfast was disappointing as well. Limited options and not much to fill my pregnant sister up. We drove to a nearby Panera. We also smelled what was something like an electrical fire in our room and when we called down to the front desk they said maintenance would be up but it took him a while. The smell dissipated but it made us nervous and once maintenance came he just said it could be anything and took the phone out/unplugged the lamp near the smell.
Positive: Neat and clean. Negative: One of the beds was broken and tilting and unusable, no water pressure in the shower. (Hopefully these will be repaired after we reported the issues). Wish the breakfast would include plain yogurt.
Positive: Location, bed slept very well, plenty of pillows. Negative: Although my room was non-smoking, I could smell the residue of past cigarette smoke. Coffee in lobby was NOT good.
Positive: The rooms were very nice and the location was awesome. Negative: Some of the staff were inattentive and we waited a long time to get checked out. Also, the couch in the room gave me a skin rash, so I think they need to clean those more or get a couch that isn¿t a fabric. I also wish breakfast lasted longer.
Positive: The room was great Negative: High quality bathrooms, nice shower, why cheap towels? And offer soap in a bar form, if you are going to put the liquid options at the opposite end of the shower.
I booked this room for two days and was not informed that the room was cleaned “by request only” due to short staff. Staff must really be short because apparently my sheets were not changed from the last guest, because i found a long piece of blonde hair in my bed. Lastly, my room was on the first floor and water is leaking into the room from the rain (near the heater). When I called the front desk, there was no apology but when I told her I wouldn’t be leaving a good review, she replied (politely), “That’s fine.” Staff was very friendly, but this place definitely needs some work. I almost don’t want to get back into my unmade bed.
We found a mushroom growing by our toilet when we woke up Saturday (May 7th) morning. IT wasnt there when we went to bed, what kind of mushrooms grow 3 overnight... probably not the healthy kind... Stay away from this place.
Positive: We liked everything. The location was great. Staff was very friendly. Cleanliness of hotel and room was excellent. Rate was great also. Negative: No everything was great.
Negative: There wasnt a fan in the bathroom...plus when I made reservations it claimed for two queen beds the only one available was handicapped accessable....so no bathtub for the children....not much for breakfast...out of coffee when we went down
Positive: The room was very well laid out and the Staff were very accommodating. I enjoyed my stay there and will be back if I am ever passing through again.
Positive: Large room, nice HVA- easy to adjust temperature and was quite: nice shower: nice desk and rolling chair: cold refrigerator. Negative: Bathroom floor looked dirty - needed clean mop: Vanity was a little small and could have been made much larger: bath sink drain plug would not operate: Vanity mirror frame was torn: mirror lighting very poor.
Positive: Very clean Pleasant staff. Very accommodating. The breakfast was a little sad but the coffee was good
Positive: Friendly intelligent helpful staff, clean rooms . We needed to house 5 people, few hotels offer this kind of arrangement. TV sets might want to be a little larger)) ¿
Positive: Very clean and quiet, nice work-out area, good coffee in lobby. Negative: open door shower, heat and cool thermostat did not work properly, no breakfast bar.
Positive: Great location for where we visoted Negative: Lights in bathroom too dim needed brighter bulbs
Positive: The breakfast,the pool table Negative: It had sunflower seeds on floor,the pool had to many people in it couldnt swim.The elevator was broke.The hot tub was broke not working.
Yeah, its ok. We stayed there twice in under 10 days and actual got assigned the same room both times. Located around several decent restaurants and a Costco, its a good location. However, the absolute underwhelming Breakfast of Amazing Disappointment really sucked hardcore. How can you put so little effort into it? Well, congrats you excelled at it.
Very clean hotel! Beautiful rooms! Was a little bummed the pool was a bit cold the heater was broke and not a good breakfast selection but a great hotel with a great location
Positive: Absolutely terrific hotel. Surprisingly empty, very clean, terrific staff, good location, with a couple restaurants in walking distance, and lots of suburban stores nearby and close to the interstate, about 25 minutes from downtown Cleveland. Negative: The hot tub wasnt working and the pool a bit cold but otherwise, everything was terrific.
Don’t stay !I was put in a room with no working air conditioning with my child and they refused me a refund only offered 15% front desk was not tending to guest needs
Positive: The cleanliness was excellent. the room was as described the staff was pleasant and helpful The only disappointment was that the pool and hot tub were closed for maintenance Negative: no
Positive: The room was comfortable and clean. Staff was helpful and pleasant. Negative: The blow dryer didn¿t work and had to do without.
Positive: Nice rooms, clean, friendly staff Negative: Bar/ restaurant closed, was a main reason choosing it. Featured and did not see notice that it was closed
Nice hotel and great location. Restaurants and ice cream parlor (!) in the same parking lot. The room was clean and comfortable.
Positive: The pool was nice and the water in the showers was nice and hot. Negative: No
Positive: Location. Negative: The hot tub was out of service. Heated pool was extremely cold. The restaurant and bar was closed. The breakfast in the morning was apples and granola bars. Extremely disappointing for the price! Management does not return phone calls.
Positive: The rooms were modern, clean, comfortable, and spacious. It felt very relaxing staying there. Negative: The faucet spout was too close to the basin with the modern design and it was hard to get hands under it.
Positive: Nice big bathroom, comfy bed. Negative: Tvs very small Old couch
Positive: room setup Negative: the hotel website said the pool and hot tub would be in use Jan 3rd and it wasnt thats the reason I book that hotel.¿¿
Positive: Staff was accommodating to my needs and concerns. Negative: The spa and pool was out of order. There was no TV guide... Grrr
Positive: The price. Negative: I checked in late and wanted to sleep in and was waken up with very loud noises coming from the 3rdfloor room over me. It went on for over 2 hrs. I finally couldnt take it anymore and checked out early. Housekeeping should be mindful of guests still rest
Positive: Love the outdoor fire tables and great staff. Negative: No fan in the bathroom. Though the shower is fancy the spray, condensation and mist make the entire bathroom very wet and it takes forever to dry.
Positive: Location Negative: Breakfast was a little on the low end.
Positive: The overall cleanliness and design of the hotel. Staff was friendly and professional. Negative: Loved the hotel and our room, but the carpet in our room seemed like it could be fresher.
Pretty nice and very clean. Small hotel with a small pool. Only complaint is breakfast was lame.
Positive: Nothing Negative: The hot tub was broke. The bar and restaurants were closed. There was no hot buffet breakfast as advertised.
Positive: Location Negative: Took long time to cool dn
Positive: The cleanliness and the location was wonderful. Negative: No cons here
Negative: I would of preferred a hot breakfast. They provided cold breakfast with very little to choose from.
Positive: Very nice king room - nice large walk in shower.
Positive: Everything was great and as expected. I would stay there again.
No warm breakfast yet. Restaurant is still closed.
Positive: I liked that they had patios They had a fire pit and a pool table the whole experience was great Negative: Everything was good I have no complaints
Positive: Location Negative: The bar wasn¿t open.
Nice chillaxin. Great customer service and top notch rooms
Positive: It was SO quiet! No noise from the hallway, adjacent doors, etc... That alone sets it apart from other similarly priced hotels.
Positive: Location Negative: Pool was closed for maintenance ..nothing for my son to do
Positive: love the room spacious and the bathroom with the magnified mirror and shower stall Negative: nothing
Positive: Location
Positive: Good staff and location
Positive: The extended hours the pool was open.
Negative: The restaurant is closed, still requiring masks....
Epic
Positive: Very clean.
Positive: Location, newer Negative: No
Clean and updated
Total reviews rating 4
67 Reviews for Wyndham Avon 2023:
Review №1
2022-04-01Positive: Everything was modern, updated, and clean. The room was spacious, with a separate sitting area and sleeping area. The bed and pillows were very comfortable. Negative: I did not like that the body wash, shampoo, and conditioner did not smell great, and were in large bottles on the shower wall, to share with other guests, rather than the typical new individual size bottles that are normally provided at hotels.
Review №2
2022-03-20Positive: Hotel staff was nice. Unexpected free ¿grab and go¿ breakfast. Children enjoyed the small but nice pool. Negative: For a suite, the TV in the ¿living room¿ was really small. Certainly not a deal breaker, but if you want to relax and watch a movie, you¿ll be disappointed. Couch didn¿t feel the cleanest.
Review №3
2022-06-15Positive: Very neat and clean. I would definitely stay there again. Negative: The faucet on the hot tub was loose. Looks like they tried to glue it back on and it didnt hold. Also, it took forever to fill the hot tub up.
Review №4
2022-05-24The staff was amazing, the pool area was nice. The room appeared very clean. Unfortunately, they did have bed bugs. The staff did accommodate us by drying our bags with high heat to make sure we didnt take anything home. Had they not had bed bugs I would stay again.
Review №5
2022-06-19Positive: The beds are great! Rooms and common areas are clean, fridge and microwavetoo. Patio area outside in back could use attention but was nice for eating takeout instead of in room. Negative: It was full that night so they put someone on the top(4th) for above us at 10 pm who paced loudly doing who knows what for over an hour, then did the same thing at 7. If I check in early I would ask to be put on the top floor, bc the floors are creaky!
Review №6
2022-03-12Stayed one night kept telling me I had a credit card on file that wasn’t mine. The breakfast bar was horrible not hot breakfast as advertised and people in room next to us were super loud tried calling front desk no answer just ringing. Hot tub was broke and there breakfast was better during the pandemic than it is now at least it was hot and fresh then. Now they wanna give you teddy grahams and apple sauce and no flavor cereal. Will not be staying again in the future
Review №7
2022-04-03Next to a lot of places, and the building and rooms are really nice. Nice workout room and good breakfast... The pool is nice... The only thing tho is that the hot tub is apparently closed for good (at least thats what they said when I was staying here)
Review №8
2022-03-29A great stay with the kids. The hot tub doesnt work anymore, which was a bummer, but everything else was beyond expectations. We even booked an extra night because we enjoyed ourselves so much.
Review №9
2022-04-18Positive: Safe, clean Negative: The breakfast the first morning was great. The second morning the breakfast was awful, it was missing most of the healthy food. They offered prepackaged cinimon rolls, sugar energy bars, gross hard boiled eggs that were in a bowl, but not on ice....
Review №10
2022-04-05Positive: Clean, seemed to be a newer hotel Negative: Tv in exercise room did not wot, nor did the monitors on the treadmills. Clock wAs broken and no water in hot tub. The breakfast was terrible, wife has gluten-free diet. There was a hard orange she could eat