W.W. Williams in Brunswick

Review №1

2022-02-27

Joshua Gehrke, could not have been a bigger help, he was able to expedite the red tape and get my truck in promptly. He was immensely helpful and informative as to the progress being made on my Ford F6 50. He came in below the best case scenario number which was immensely helpful also. Moving forward I have put WW Williams and Joshua‘s number on speed dial on my phone if I ever need them again. I highly recommend them and there are not enough stars to rate the quality of service and prompt fullness. Again thank you WW Williams and Joshua.

Review №2

2022-03-11

I blew a water pump at midnight. Next morning wwwilliams got me in fixed up quick. Josh gave me a ride to a hotel. This shop is outstanding!

Review №3

2022-06-05

Came in with a water leak. These guy very timely took care of it. Thanks From AT&T Charter Service. Got meby Rolling B4 my group missed me. Thumbs up Adam.

Review №4

2022-06-10

Best place for truck service. Very knowledge and friendly staff who are more than willing to help with any commercial truck service.

Review №5

2022-05-25

Rude over the phone. Decided to go a different route so I have no clue about service.

Review №6

2021-01-27

We had 2 sensors go out on a new truck, and these guys stayed late to help to get my team moving! Great customer service! we will be back! thanks for the help!

Review №7

2019-11-20

Very poor diagnosis and handling of my Allison transmission issues. They replaced parts that did not need it, problem persisted. I took it elsewhere and they fixed what was a wiring issue. Problem free for 3 months now. WW Williams cost me a few grand mis-diagnosing and guessing at repairs. Disappointed in them as the Allison transmission experts.

Review №8

2020-07-09

W. W. Williams provides fast, professional, and reliable service. We had a worst-case-scenario breakdown in a 2013 RV with a MaxxForce 10 Diesel Regen issue early on a Sunday morning of 4th of July week. Not only did WW Williams enable us to get towed and sleep in the parking lot, they were able to squeeze us in to assess the damage first thing on Monday, and they had us back on the road before the holiday weekend! The two mechanics who worked on our rig (Kate and Steve) are knowledgable, personable, and most-importantly, extremely competent diesel mechanics. Joe at the front desk was great and super helpful when trying to navigate the politics of our repair costs from the RV Dealership as well as working around the restrictions of COVID19 and enabling us to stay in our RV rather than a hotel. If youre having diesel or truck trouble in Ohio, W.W. Williams is definitely the place to go! I would 100% bring my diesel to them for any maintenance or repair.

Review №9

2018-01-28

A great transmission shop! They do other work here too but Ive only use them for transmissions, Im sure there is good with all engine work as they are with the transmission that I had rebuilt and repaired here.

Review №10

2020-01-01

This place is a diamond in the rough, excellent people, quality work, Western Star in Parma Ohio wouldnt give me the time of day, they were very unprofessional, on the other hand W.W.Williams staff were courteous and accommodating, they went beyond being professional, Thankyou so much for getting me in for the repair, I will be using this company again, many locations available, thx