Kerbside pickup
Yes
Wright Brothers Power, LLC in Newark
Categories
Location on the map
Newark, Licking County, Ohio, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Offerings
Repair services
Yes
Planning
Quick visit
Yes
Payments
Debit cards
Yes
Credit cards
Yes
Phone: +1 740-344-1444
Site: http://www.wrightbrotherspower.com/
Site: http://www.wrightbrotherspower.com/
Opening hours
- Monday:8AM–5PM
- Tuesday:8AM–5PM
- Wednesday:8AM–5PM
- Thursday:8AM–5PM
- Friday:8AM–5PM
- Saturday:8AM–12PM
- Sunday:Closed
Comments (96)
Seems to have everything I need every time I go there
I had a broken part on an old Mighty Mac mulcher. Mackissin recommended Wright Brothers Power as their service support in central Ohio. Wright Brothers gave me consistently good advice through the diagnosis and repair options process, and had my machine up and running in less than 24 hours after the new part arrived. The price was reasonable. Each of the four employees I interacted with demonstrated outstanding customer service. Worth the trip from Columbus.
Had a Husqvarna self propelled push mower that needed service.They did a great job with repairs.It took awhile to get the repairs done but I understand the delay do the nature of the repair needed and the wait on parts.
If I could give them no stars I would.If you need to go an purchase something from them it is not a bad place to shop. However......DO NOT and I mean DO NOT take anything there to be serviced if you didnt purchase the equipment from the store!!!!!We dropped off a push mower and two weed whackers in mid April. It is now the end of July and we still do not have the weed whackers back!!!! We were told that if the equipment was not purchased from their store, they will service what is purchased there before your equipment. When we dropped them off we were around 20th in line. I just called 4 months later and we are now 23rd in line to have our equipment fixed!!!!I guess being paying customers means nothing to this place and they will NEVER get our business again!!!!!
I like and respect these people so much. I live in Columbus and went to their business in Newark to buy a zero turn mower. I love it. I highly recommend them to anyone looking for a mower or any yard tools you need.
Very nice young man waited on us answered all our questions. The old man was on phone 99% of time then someone came in with mower blades n he decide to chat with him so we waited till the nice young man with a smile to help us
Actually NO stars is appropriate. I brought my riding mower in for repair in January and by April it was not even looked at yet! I had called in March at least twice and they kept stalling. So in April I went in to the store, they had not looked at it yet. I asked when they will be getting to it and the pretty much gave me the same answer as 2 weeks before Oh, in a week or so . So I asked them Do You Think It is Reasonable to keep a mower for 4 months on into mowing season and not even have looked at it yet and they went NUTS and started YELLING at me to GET OUT OF THE STORE!!! I could not believe how UNREASONABLE they were! So, I said. Im not leaving, you have my mower tied up. So I got my mower and left. They Are Completely UNETHICAL store owners.
Very knowledgeable & friendly. Owner spent over a half an hour teaching me about chainsaw features and care when I asked. Lots of experience. Family-owned and very professional.
Excellent service and very knowledgeable staff. Randy was a big help. Bought a Husqvarna 629XP chainsaw and am thrilled with it. Felt great about the purchase.
Needed the oiler replaced on my chainsaw, bar trued and chain sharpened. The job was completed in a timely fashion. Very pleasant staff.
Very helpful in finding the right size chain prices on chain saw chain for not expensive. The employees were friendly and very knowledgeable
Kyle was very knowledgeable and pleasant as we were new customers. We will now take our business to Wright brothers for our Husqvarna/chainsaw needs! Great people, thx
They are not the cheapest but they are the best in town. Youre not getting cheated here. They always provide great service and stand behind their products and services.
Always a helpful and knowledgeable prices arent to bad will return again
Went in for a Briggs and Stratton recall, and bought a few chainsaw items. Great selection of Echo and Husqvarna saws and parts. Very helpful staff.
Fantastic people who are interested in helping you with your lawn and gardenMowers Extremely friendly and knows what they are doing Brett one of the owners helped us and showed us the best mower for what we have to mow I recommend that you check then out You will be 💯 impressed with them
Ordered a replacement tire for my lawn tractor. I go to pick it up and it must have been laying under 500 lbs of other parts because it was deformed- smashed and even bent in a 45 degree angle. Looking at it I know Im going to have trouble getting the bead to seal so I ask the guy at the counter if they mount them- He says yes for $15. I tell him I have the rim in my truck and Ill pay it because I need to get my mower back out and mowing my grass thats way too long. The guy doesnt want to do it clearly because its 4:45 and they are closing in15 minutes so he gives me some lame excuse like oh - cant do it today as we need to hang on to it for awhile to make sure there are no leaks. Come back tomorrow. I work in Columbus and left work early just to make it by five. No way I can do that again. Clearly they screwed up the tire and Im told to come back tomorrow??Wright brothers should extend hours to accommodate working people or teach their employees customer service!
Got my chainsaw back from being serviced very quickly and runs like a new one. Very pleased and service was excellent. These guys are great!
The young man who assisted me was very knowledgeable and courteous. The old guy on the phone with a personal call for several minutes not assisting customers. Used offensive cuss words on phone that could be heard by all customers.
Brothers Bret and Brad best in the bizz. Kim is the best parts person I have ever used. Im an on-site tractor mower tech and have been using Wrights for over 10 years.
Extremely professional!They did a wonderful job on our cub cadet commercial zero turn riding mower .I give them my highest recommendation!
The guy has great service. I buy all my machines from him because of the fact. if you buy it there, you go up the front of the line.
Great knowledgeable staff and the offer Ferris suspension mowers that are the most comfortable mowers Ive ever been on! Great service department as well!
Did a great job replacing my snow blower.
Always friendly service! Very helpful! Love going in just to say hello and see what everyone is up to.
Took our riding lawn mower in for inspection and was very happy with GREAT service completed when promised! Looks and runs like NEW!!
They take your mower to fix it and had it for almost 2 weeks and it they didnt even move it and you try to call them their phone system is the worst.
Great customer service by friendly, knowledgeable staff. Always willing to order item if it is not in stock.
Always very nice and they know their stuff!
Gentlemen at the counter was very knowledgeable and they had the parts on hand I needed.
Donated mowers to Panther Lacrosse to use a couple of times to mow our field at the YMCA. Wonderful community supporters! Thank you.
Great place for chainsaw and small engine sales and repair.
Very helpful staff helping you find the right parts for any of your outdoor power equipment.
Great place to get all your power needs, products and staff to backem up.
I love my mower!!!
Great place to do business. Very helpful and great customer service.
Excellent staff and always have right equipment...or parts to keep it running
Good place to get parts for mowers and such. Great service.
Excellent customer service. Very friendly and knowledgeable.
Very nice place to deal with always good prices and knowable help
Great guys, very knowledgeable. Fair pricing
The Wright Brothers Power guys are AWESOME ~ with friendly, knowledgeable , and helpful service! Stop by and see for yourself!
Great service whether it be sales or equipment servicing.
Awesome people. Always helpful.
Thay know there stuff on mowers
Very good work done here. Very nice people work here
Helped me get the part I needed. In and Out
Wouldnt shop anywhere eles! The owners and staff are so polite and professional !
Always have quality parts and services
Brent runs a quality shop. He and his people know their business.
Great place
Great place to be power equipment.
Great customer service and friendly!
Excellent customer service quality workmanship
Great folks to deal with!
Randy and the staff are up front and honest. Thsnks
Great staff and service, very helpful.
Great service and people....
The best knowledge employees and customer service!
Very friendly and knowledgeable staff!
Friendly staff. Good prices.
Very good prices and people
Good people an good service
Good service and good prices.
Awesome place to buy a mower,snow, bllower
Excellent
Excellent service as allways.
Polite and helpfy2k people who give back.
Good service, usually busy
Love what they have
Always friendly & helpful
Always good service
Very reasonable and knowledgeable
Nice selection of mowers
Great group of people
Friendly, clean, great
These people know there stuff
Had everything I needed
Fair, professional, helpful.
👍👍
Great equipment
Not helpful at all.
Tiller is fixed
Quality service
Personable service
Sucks
Total reviews rating 4.6
96 Reviews for Wright Brothers Power, LLC 2023:
Review №1
2022-08-03They were straight with me about labor and part issues. We kept good contact though phone. Once they were actually able to work on it, it took no time at all to get the job done and what they said it would cost is what it actually cost. Thats very important to me. If you didnt buy it from them, youre not in the priority list but they were upfront about that as well. I would say they are a very honest group of people.
Review №2
2022-04-23They were very helpful and professional. Definitely recommend the guys at the service and parts counter.
Review №3
2022-08-03They always have what I need ir can order it for me !
Review №4
2021-10-18I have bought a few Husqvarna chain saws from them, a weed eater and a leaf blower. They are an awesome group. Always friendly to myself and my 4 year old son that loves to ask questions and sit on lawnmowers. They stand behind their warranties with repairs performed in house by their technicians and a quick turn around. The sales man that has always helped me Kyle is a phone call away with solid advice on what would best work for me on my farm. I cant wait to get the new 592xp when it comes out later this year.
Review №5
2021-04-01Best place to buy power equipment! Visited the shop twice to learn and ask questions before making a purchase. Staff is happy to help and answer your questions. No pressure to buy, just good folks that want to help you out. Finally made my chainsaw purchase yesterday and couldnt be happier!
Review №6
2021-09-21They fixed my 12 year old chain saw to better than new. Really understand small engines and great customer service!
Review №7
2021-08-03Went to Wrights to get a new mower belt for my deere rider. I didnt take belt because it got shredded when it broke, but i had the belt part number and was told = we wont sell you parts for deere mowers because we are not authorized. I asked can I just get a belt that fits? Nope we wont do it! Went to l&m, showed number and women pulls it right off the wall!! So dont bring deere lawn equipment to Wrights for parts or service.
Review №8
2022-05-12Great service even better people!
Review №9
2019-11-24These guys care and do excellent work. They sell and repair Echo products (and maybe huskavarna), sharpen chains, etc. Rebuilt my old chainsaw and it starts right up. Process is good for repairs: if they diagnose and can fix it for under $85, they do it. If they diagnose and estimate more than 85 then you can choose. If you decide not to fix it, then you only pay $37. Very fair. Plus they dont up charge for no reason. Mine was finished for just $65 for rebuild carburetor and many other smaller things. They could have just totalled it up to the limit which was 85, but they didnt. Runs like new.
Review №10
2021-03-15The staff at Wright brothers always takes good care of me. They have a full line of all power equipment needed for outdoor work. Honest work and quick turnaround!