Wm. Effler Jewelers in Cincinnati
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Cincinnati, Hamilton County, Ohio, US
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Site: https://www.efflerjewelers.com/
- Monday:Closed
- Tuesday:10AM–5:30PM
- Wednesday:10AM–5:30PM
- Thursday:10AM–7PM
- Friday:10AM–5:30PM
- Saturday:10AM–4PM
- Sunday:Closed
They have made six rings for me. I love the rings, the staff attention and care. When something goes awry they are there to take care of my concerns and my jewelry. I would not go to a big box, or chain jewelry store. I learned that expensive lesson 30 years ago. Family owned, family cares.
I reached out to Effler about helping me find an engagement ring for my fiancee and I gave them a difficult task. I wanted a lighter colored sapphire that was natural (not lab created) and needed it to be affordable. Within a week, I was surprised that they found an amazing gem stone about the size of a 1ct diamond. The process of finding the right mounting took a while as I was very picky, but they eventually recommended the Scholdt rings to me and I found the perfect one in a matter of minutes on their website. It didnt take much time to get the ring all put together with diamond side stones and in my hands
Of course they have a large selection of all kinds of jewelry: diamonds and gemstones, rings, bracelets, necklaces, watches--you name it. As far as the gifts, they have a lot of porcelain figures, as well as some nice baby gifts, clocks, and Waterford Crystal items, among other things. Overall, Willam Effler Jewelers is a very good store, and being that it is a long-standing local business makes it that much better.
Purchase a ring from Scott Kay . Expensive . The older attractive Lady insisted I should have it sized. I did not want to because it was platium . My husband thought she should know. I ask if the had lazer r/t that should be what I read to cut platium. She said of course we do we have been doing this for years. So ring came back so beautiful . 2 weeks the rings shin that they placed after repair wore off. A section was discolored . So I sent then pictures . They said they would send it but I would have to pay everything . Scott Kay repaired , cut the piece out , said it was a different type of metal that was why it was discolored . Know the ring slightly narrow on one side . I am guessing by stretching the ring back to size with its original platium. Know my small diamond fell out. Scott Kay did not charge . Guess they did not want to get in the middle. I been sick for a while and had no fight or legal funding . What should have been done was the ring should have been set out. There was a review from a guy who took his girlfriend ring there to have it sized . Antique . It was broke when he pick it up. Well I read that after the fact. Then I found out later original owners sold to family . Not by fare the same. Use to be the best . I though. You don,t want a lemon ring. The pice the cut out was larger then needed. Not sure why? When I wrote to them and showed them pictures the other women wrote that me as if I was harassing them . Even though the original one said I have to pay for all. I keep all my letters .
Total reviews rating 4.4
25 Reviews for Wm. Effler Jewelers 2023:
Review №1
2022-05-25This is based on an initial consultation. It’s a smaller store and they carry a lot of different items, so there is a little bit of everything. The major point for me is that they clearly care about the people coming into the store. it’s family owned, and you can tell by the way they treat you. Mollie spent quite a bit of time talking with me about the family stones I would like to incorporate into a ring or maybe multiple rings. She talked to me about budget, and even the repair of another ring with a setting that most folks don’t deal with anymore. Even though we were getting close to their closing time, she took notes, took measurements and talked with me about all the different things that could be done. What a great experience!
Review №2
2022-04-14Great service! Quick watch repair and was able to tell me if the stone in my ring was real or not!
Review №3
2021-09-09I am in for a few days from out of town, visiting my mother in the hospital and one of the links on my watch band broke. I contacted Effler Jewelers and they told me to come in to look at it and fixed it on the spot! Such lovely service - in such and easy, convenient location not to mention a gorgeous store with beautiful merchandise.
Review №4
2022-03-24This is a real jewelry store.No hype, no expensive building, but awesome beautiful affordable jewelry. I am now a customer for life.
Review №5
2021-03-05Updated Review: After posting the review below, we were contacted by a sales associate who apologized for the poor service. We returned to the store and each time were greeted immediately upon entering (even when it was someone that we did not think knew us, so that is an indicator that they took the review below to heart and improved their training). We are happy with the jewelry we purchased, the quality is good and the process of selecting the piece was low pressure. The associate was very forward about different options and how they could impact the price (without pushing for any particular option). We did feel that they wanted us to be happy with our experience. The price was reasonable. We would return to this store.Original Review (2 star): Disappointing to be standing in the store for 15 minutes and not have any of the 4 individuals here even acknowledge our presence. They also served someone who came in after us first. Especially when we had texted with one of the employees to let them know we would likely be stopping by.
Review №6
2020-12-04They have always completed excellent work for me and reasonably priced. Work includes: resizing platinum wedding band, strengthening prongs. Writing an appraisal for insurance. They do have to send my watch out to have a battery installed so that it remains waterproof. The watch person also fixed my Micky Mouse watch and was sentimental more than valuable.
Review №7
2020-08-28Wm Effler jewelers is a family owned and operated jewelry store and it shows. Wonderful and unique merchandise and terrific.service. I have be going there for the last 45 years and they are extremely responsive and trustworthy. I take all of my watches to get batteries and jewelry to get fixed. They also have tremendous sales. I would highly recommend them.
Review №8
2021-10-15Great local jewler. Watch battery replacement and repair. Great selection of antique jewelry as well as new. They are always glad to see you and very friendly staff.
Review №9
2022-02-04They installed and sold me a battery for my kenneth Cole watch. Great service.
Review №10
2019-01-19They were friendly initially but incompetent. Took earrings to them for new backs so they wouldn’t come out. Well the new ones that they put on were worse than my original backs-they came off within a couple days. They re-did the backs and again the backs fell off within a week. They kept offering to replace them a third time but couldn’t comprehend that whoever was doing the work for them wasn’t correcting the back. Very difficult to talk to and impossible to resolve. I would not trust their products.