10 Reviews for William Tricker Inc. Water Garden Store 2023:
Review №1
2022-06-03
Dear Pond Enthusiast.I would not purchase one item from this company. I spent $113 dollars for what I thought was (48) bundles of Anacharis oxygenated plants. When I placed the order on-line, I asked the plants be shipped ASAP in early May when the weather was cool. They completely ignored my on-line request…even with follow-up e-mail messages and Facebook messenger. They are not even answering the phone. You cannot leave a message. Today I received the plants on June 2. The plants are so small in length(between 2 to 3 inches) and rotted. I could salvage only 30% of the plants. A complete waste of money.
Review №2
2022-06-03
Please have patience as Trickers had a bad year with the owner in hospice for cancer and the pandemic that were still in. They are going through a tough transition to better serve you.In Loving MemoryRichard F. Lee President William Tricker Inc.August 28, 1948 - May 13, 2022Richard F. Lee, The President and Owner of William Tricker Inc. passed away quietly at his home on May 13, 2022 after a long fight with Cancer. His presence is greatly missed and we morn his loss everyday.
Review №3
2022-06-22
I ordered a Luguna Max Flo 1350 pump for our pond yesterday and it is here today. Im so glad because its over 90 degrees and we really need to get the water circulating in the pond again. They said it would ship yesterday and it did. Cant get much better than that. The only thing that makes me sad is that the store is no longer open. We loved to go there. It was fascinating to stop in and browse around. The people there are very knowledgeable and it really is a great place. I wish I could have gone there yesterday to pick up this pump since I only live 10 minutes away. We sure do miss it. Good luck to Mrs. Lee, your husband will surely be missed.
Review №4
2022-04-29
This was my second time ordering online and it will be my last. The plants take way too long to ship and once shipped they take way too long in transit. Last year all of my plants were dead on arrival which I was refunded for. When you have a bog that you are trying to stock with plants, you depend on them. The quality is sub par. This time I didnt even receive my whole order with no heads up at all. Something is on backorder but no one communicated that. They do not reply to emails either. All around very unsatisfied with the service and quality.
Review №5
2022-06-02
Phone is never answered, emails are not responded to, and if you request to discuss the shipment of items, they choose to cancel your order instead of calling you. Ordered items last year with live animals and items were shipped on a Friday so the animals died while waiting in warehouses which is why I attempt to arrange a specific date of delivery. Beyond upsetting and they clearly do not want your business.
Review №6
2022-05-28
Under the prior owners this was a great company with a long and famous history. I live close and went into the store for decades. The new (newer) owners ride along on the companies legacy while destroying it. The website is a antique, the phone service is disinterested to rude and product delivery takes forever. They closed the retail store during covid and have not reopened since. Plus while the actual store/site was always overgrown and rustic in a quaint sort of way it is now a rotting dump in a sad trashy way. I am surprised that the city allows them to continue the way it looks. What a sad ending to William Trickers long legacy. Spend your money elsewhere
Review №7
2022-06-23
Very disappointed in the water Lilly I purchased. Cost was 25.00 with 17.00 shipping, sale taxes,45.00. The Lilly is 3 inches tall only 3 leafs. Will never 👎🏽 purchase from them again!
Review №8
2022-05-30
I received my order okay considering many supply chains have been disrupted during the pandemic. Id order from them again.
Total reviews rating 3.3
10 Reviews for William Tricker Inc. Water Garden Store 2023:
Review №1
2022-06-03Dear Pond Enthusiast.I would not purchase one item from this company. I spent $113 dollars for what I thought was (48) bundles of Anacharis oxygenated plants. When I placed the order on-line, I asked the plants be shipped ASAP in early May when the weather was cool. They completely ignored my on-line request…even with follow-up e-mail messages and Facebook messenger. They are not even answering the phone. You cannot leave a message. Today I received the plants on June 2. The plants are so small in length(between 2 to 3 inches) and rotted. I could salvage only 30% of the plants. A complete waste of money.
Review №2
2022-06-03Please have patience as Trickers had a bad year with the owner in hospice for cancer and the pandemic that were still in. They are going through a tough transition to better serve you.In Loving MemoryRichard F. Lee President William Tricker Inc.August 28, 1948 - May 13, 2022Richard F. Lee, The President and Owner of William Tricker Inc. passed away quietly at his home on May 13, 2022 after a long fight with Cancer. His presence is greatly missed and we morn his loss everyday.
Review №3
2022-06-22I ordered a Luguna Max Flo 1350 pump for our pond yesterday and it is here today. Im so glad because its over 90 degrees and we really need to get the water circulating in the pond again. They said it would ship yesterday and it did. Cant get much better than that. The only thing that makes me sad is that the store is no longer open. We loved to go there. It was fascinating to stop in and browse around. The people there are very knowledgeable and it really is a great place. I wish I could have gone there yesterday to pick up this pump since I only live 10 minutes away. We sure do miss it. Good luck to Mrs. Lee, your husband will surely be missed.
Review №4
2022-04-29This was my second time ordering online and it will be my last. The plants take way too long to ship and once shipped they take way too long in transit. Last year all of my plants were dead on arrival which I was refunded for. When you have a bog that you are trying to stock with plants, you depend on them. The quality is sub par. This time I didnt even receive my whole order with no heads up at all. Something is on backorder but no one communicated that. They do not reply to emails either. All around very unsatisfied with the service and quality.
Review №5
2022-06-02Phone is never answered, emails are not responded to, and if you request to discuss the shipment of items, they choose to cancel your order instead of calling you. Ordered items last year with live animals and items were shipped on a Friday so the animals died while waiting in warehouses which is why I attempt to arrange a specific date of delivery. Beyond upsetting and they clearly do not want your business.
Review №6
2022-05-28Under the prior owners this was a great company with a long and famous history. I live close and went into the store for decades. The new (newer) owners ride along on the companies legacy while destroying it. The website is a antique, the phone service is disinterested to rude and product delivery takes forever. They closed the retail store during covid and have not reopened since. Plus while the actual store/site was always overgrown and rustic in a quaint sort of way it is now a rotting dump in a sad trashy way. I am surprised that the city allows them to continue the way it looks. What a sad ending to William Trickers long legacy. Spend your money elsewhere
Review №7
2022-06-23Very disappointed in the water Lilly I purchased. Cost was 25.00 with 17.00 shipping, sale taxes,45.00. The Lilly is 3 inches tall only 3 leafs. Will never 👎🏽 purchase from them again!
Review №8
2022-05-30I received my order okay considering many supply chains have been disrupted during the pandemic. Id order from them again.
Review №9
2022-06-10Ok
Review №10
2019-10-28Very knowledgeable staff