Outdoor seating
Yes
Whits Frozen Custard Of Ashland in Ashland
Categories
Location on the map
Ashland, Ashland County, Ohio, US
Service options
Drive-through
Yes
Takeaway
Yes
Dine-in
Yes
Delivery
No
Health and safety
Staff required to disinfect surfaces between visits
Yes
Highlights
Great dessert
Yes
Popular for
Solo dining
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible seating
Yes
Wheelchair-accessible toilet
Yes
Offerings
Comfort food
Yes
Kids' menu
Yes
Quick bite
Yes
Dining options
Dessert
Yes
Amenities
Good for kids
Yes
Toilets
Yes
Atmosphere
Casual
Yes
Crowd
Tourists
Yes
University students
Yes
Phone: +1 419-903-0087
Opening hours
- Monday:11:30AM–8:30PM
- Tuesday:11:30AM–8:30PM
- Wednesday:11:30AM–8:30PM
- Thursday:11:30AM–8:30PM
- Friday:11:30AM–9:30PM
- Saturday:11:30AM–9:30PM
- Sunday:4–8PM
Comments (181)
The melted ice cream tasted good. The service was slow but I understand short staff and new people. THE PROBLEM: The two banana splits and Hawaiian Luau were mostly melted WHEN they handed them to us. They were already running over the sides. We have a short drive to home and we had ice cream all over. By the time we got home it was running over my legs and onto our new car seats, dripped across the garage floor even with multiple napkins under them. Got a plate to put them on before taking them in the house. It took a long time to make them. Makes me think the ice cream was just sitting around for a while before we got them.
Custard made daily and a calendar of special flavors. Mmmmmmmmmmmm....they also offer a fast food menu. This was definitely worth the visit. It is my new favorite place for dessert. Thanks for the patient and friendly service ladies!!! My son appreciates it.
This scenario describes 3 of my last 4 experiences with this place.After waiting in line for 45 minutes (because there is no way to get out of line once you’re in line) I was told they were out of basically everything they sell. I order what I can with what they have and I receive an incorrect order. They take an exceptionally long time to scoop ice cream and take my money - even though when I looked in there were 4 people working. I understand running out of inventory at the end of the day, but there is NO reason for the terrible service.I will not be going back.
I wasnt impressed. Had never been there before the menu was so confusing I had no idea what flavours of plain custard they had. I finally ordered the grasshopper it took forever to make and it wasnt very good at all. Probably wont go back
Love this place! The peanut butter cookie sandwich with cookie dough Custard in the middle was out-of-this-world. Everything was so clean in the ice cream shop, even the restroom was exceptionally clean which is very rare. The workers were very friendly and helpful! 😊
I have been there at least 20 times. I agree, the custard is great! Its a clean, friendly place. The kids working there are easily confused and you never know what you are going to get. Sometimes you get exactly what you want in terms of your order being correct and not running over the sides or half empty. Other times, you never know.
Great custard or ice cream as many people say it, it is really good, I think that you should definitely try it, Whits is probably one of my favorite ice cream places I have been and that is saying a lot. 😋😜🍦🍧🍨
Never have flavor I want, prices High, employees dont take time to see what flavors are available in retail freezer out front. Its good but I have better options available in ashland
The custard is good. The prices are high though. And my biggest complaint is with the Whitser. Its blended custard in a cup in which you choose a topping to mix in, sorta like a Dairy Queen Blizzard, but you have to pay for EVERY topping including the first topping. Which to me is a rip off. The whole point is to have a topping of choice mixed in and that should be included in the price. A medium Whitser is $5 with no toppings included? My kids and I each get a Whitser but we wont be back because of this. Were getting charged $1.00 to $1.50 extra per Whitser. Its not right! Especially the way the menu is worded.
The frozen custard is reasonably priced and you get a lot of it. The best flavor has to be the chocolate.They have a few flavors a week and do a good job of disinfecting between weeks. If you have an allergy to one of the flavors of the week, I would suggest not getting any.
Got the lemon cake ice cream .it was phenomenal
Whits Frozen Custard is hands down, one of the best places in town for dessert! Absolutely delicious frozen custard. The staff is always on the ball and the owners are the friendliest people on the planet. In the summer, they have great outdoor seating.
I grew up around a Whits ice cream shop as a kid, but we moved away and I havent had it in years. We were in the area and stopped by and my husband got to try Whits for the first time. It was incredible, we got their Flavor of the Week Penguin Tracks and it was so yummy! Two scoops was plenty for both of us to share and it was delicious. Staff was also very friendly. Would definitely recommend!
This is five star custard without a doubt. Ashley was very customer-service oriented and did a great job. We drove 30 minutes though, for the flavor-of the-day or the flavor-of-the-week (we would have settled for one or the other) and they didnt have either. Some more help was needed behind the counter because as good as Ashley and her co-worker were, they didnt have time to wait on customers AND make custard. Ashley gets 5 stars and the owner gets 2 stars.🙂
The chocolate custard is fantastic and service is always friendly and prompt. But, I got a take out order today and was supposed to have a pulled pork sandwich. The shredded chicken is good but Im not too crazy about the cole slaw on it. Will check my order before leaving from now on.
Love going here with my wife and our dog :) The first time we came, we thought the loud traffic would be a buzzkill with such a busy intersection, but it never seems to be a bother when we sit outside. Great customer service and delicious flavors. If you’ve never had frozen custard, stop what you’re doing and go get some now...
Loved it!! So much caramel in their frozen custard!! Definitely will be back!!
Excellent quality ice cream for the price along with large portion.
AU Gem Sunday is my favorite ...All flavors are Awesome. Cakes for Special Occasions are wonderful and enjoyed by all ! Thanks to the very nice staff and owners for great tasting custard and excellent service.
The ice cream was great. We all enjoyed it very much. I asked about the special flavor and the employee looked at me and talked about brownie pieces and something. But it was still wonderful.
Best place in town for coneys! Hopefully the quality stays the same through the years. The custard is amazing too!
SO GOOD! Love the creamy deliciousness of Whit’s Custard. The product is great and so is the service. It is a little pricey, but worth it!!
Great ice cream like custard. They ran out of flavor of the week though. Product is top shelf but inventory management needs improvement.
Great Custard! The red velvet is my favorite. Little secret here,try their pulled pork and delicious coneys!
Drive through only available no walk up service in the evening.. looking for employees!!! Great custard!
Good frozen Custard. Weekly flavors are usually great. Had a bad experience last year but they seem to have hammered out the problems with experience.
Ice cream was excellent but wished that there was more than one flavor available.
HORRIBLE managment and owner. Parents be cautious letting ur minor kids work here. The owmer left 2 minors to run the store at night and to close all alone. When a car was denied service 20 minutes AFTER it closed, the owner, named Melissa mentally and emotionally abused the teenager who was appointed shift leader for not serving the customor. The owner has NO respect for her employees and is so money greedy she doesnt care about ethics or morals. Fast revolving door with employees because of her abuse. Do apply here!!
The ice cream is WAY OVERPRICED. I wouldnt mind so much but you can get the same stuff 25% cheaper at other places around town. Seriously, $22 for four cones is out of the range of the average Ashland resident.
If you like fro yo, frozen custard, or ice cream, Whits Frozen Custard Of Ashland, is the perfect place for you. Follow them on Facebook and see their discounts, weekly specials, and every now and then theyll drop around ashland giving away free bowls of custard. I highly recommend the Buckeye Mania, and the Rasberry Cheesecake custards.
Great custard desserts and great friendly service. If you have no other reason to visit Ashland, this should be one.
Really enjoy your custard! Everyone there is so friendly and helpful. Like all the selections of flavors you make each month.
4 stars only because it is pricey. But it is a specialty shop for your sweet tooth. 5 stars for friendly, clean and delicious frozen yogurt. Would go back.
Always so good and creamy. The lemon raspberry is one of my favorites.
Always very friendly and my favorite place for frozen dessert!
Waited in line for 40 minutes just to be told they were closing. Last two visits were disappointing, no more food served and the service is ALWAYS slow. 🐢
I loved the custard, so creamy and delicious. The service was awesome and I got a container to bring home with me!
Yummy frozen custard! Best coney dogs in town. And they have pints of custard in the freezer to take home too!
I got a med au gem and it coulda easily fit in a small whitser cup... had a lid but not a reason with half a cup full... not worth it.
Good custard, but the drive thru really needs work. Waiting in line for over 15 min. Only three cars in line.
Just tried Whits today for the first time. We have been missing out!!! Sooooo good and they dont skimp on the add ins or toppings. We will definitely be going back.
Great location. We drive the extra 10 minutes to come to this one instead of the Mansfield one.
Well, for one, its yummy! Two, the people are super sweet. We do tend to only attempt going here when it is calm. It is a very small place.
Icecream was good, chocolate malt wasnt malty enough for the extra charge. Staff was friendly and cheerful!
I have never had a bad experience with Whits...their service or food.
Ice cream was good but was lacking enough topping, I got a strawberry shortcake sundae and the top had very little strawberries, kinda disappointed.
Amazing!!!! The line can be long at times but there is a reason! Everyone wants it. The owners also care and address issues if they arise.
They definitely need more help at the drive thru. The wait time is not good
Bad timing I think, but I had really slow service. Prices are reasonable. The frozen custard was pretty good.
The employee was rude and acted like we were too much of problem and couldnt get the order right after 4 tries.
Delicious Buckeye Madness frozen custard. If you love buckeye candies, then that frozen dessert is for you!
Limited hours right now due to staffing issues, but be sure to go between 4 pm and 8 pm. ❤️
I drive an hour for Whits! Absolutely love all their flavors. Super staff!
The Custard is so creamy and good. Clean. Great service.
Food is good, frozen custard is great. They have great flavors.
Very nice, clean new location. Their custard is pretty good. Will be going back again.
The frozen custard is always just phenomenal!
Their custard is rich and creamy! The toppings are fresh and service is great
Excellent frozen custard in a friendly atmosphere. Be sure to try the flavor of the week!
Great stop for yummy ice cream! Great and friendly service!
Great as always. Love the flavor of the week variety. Also perfectly fine with a vanilla Whitser with Snickers!!!!!!!
Such a great family place and great customer service! Very good frozen custard!
Love the variety of flavors, but mostly the creaminess of the frozon custard.
Great custard as always along with friendly service. The Buckeye Madness is fantastic!
Ice cream is by far the best in Ashland! They dont overload with toppings.
Yummy, have conveys, shredded chicken and BBQ pork if you want more than a frozen treat
Amazing frozen custard with lots of different flavors
Go to Mansfield. Ashland Whits has much smaller portions, wait time to be helped was ridiculous and the hard pack is too soft.
Delicious frozen custard. I had to sample their custard three times to make sure.
Great place to stop and get a sweet treat!
Delicious frozen custard and sandwiches as well. Great lunch spot!
Delicious food and super friendly staff. Will definitely make Whits a permanent go to place!!!!
Custard was great. Had a grasshopper. Lots of chocolate chips
Was just getting there when they were closing and they took the time to let me look and figure out what I wanted. Polite kids and good service.
Diffintly good custard ice cream!
Whit’s is the bomb. Great ice cream. Love it!!
They have a huge variety of frozen custard. It is wonderful.
Wonderful custard!! There is nothing like it and it is a guarantee you will love it!!! Great addition to Ashland!
Service is nice and quick, and the food quality is amazing.
Ice cream is okay. There is another place just down the road that is much better.
Awesome food. Great service.
The best homemade custard ever and friendly staff!
Cute little place! Friendly staff and great desserts!
Great food and delicious ice cream. Very clean and friendly.
There attitude totally changed when I didnt put on a mask.thumbs down for customer service.
Way better than just ice cream.
Nice little location, easy to find, and great frozen custard.
Friendly staff, great service, yummy frozen custard!
Found five quarts and two specialties. Got an insulated zippered bag.
Custard was awesome. Food part no so good.
Great ice cream and good selection 👍👌
Whits puts ice cream to shame! My favorite dessert by far.
Delicious treats and super friendly staff!
Delicious frozen custard. Need more inside seating
Great variety, fast & friendly service
Great frozen yogurt, okay food.
Its okay. I really dont understand all the fuss.
Great ice cream. Best in town.
Best Custard Ive ever had. Hands down...
Always Great
Splendid™ frozen custard, even though a bit pricey.
Coconut Chip is a banger flavor.
Good pricing for the amount of ice cream
Good, quick and cold sundae.
Worth every bite, generous portions, addictive!
Nice people...good service...good custard
Great bowl good service 👍
Excellent frozen custard.
Great custard. Happy workers!
Great tasting,a bit pricey!
Delicious! Thanks!
Good custard at a fair price! 👍🏻
My wife loves frozen yogurt!!
Enjoyed an evening drive with some custard cones!
The mint chocolate chip was delicious!
Sweet treats and sweet employees. Check it out.
It’s hit or miss. But lately more hit than miss.
It was delicious! Generous portions!
Absolutely love the grasshopper dessert
Clean establishment. Good tasting food.
Great place for food and custard.
This ice cream is delish..
The place is nice for the most part.
Service and food was great!!
Great ice cream!
Very good ice cream
Very tasty! Very expressive!
The best custard around
I absolutely love the custard
Birthday custard was a treat!
We have been many times.always ☺
Great custard ice cream
Its that good.
Great ice cream.
Great product, great location.
Pretty ok
My fav!
Very Good
That was some GOOD CUSTARD!
Pretty good custard
Love it.
Suuupppeeerrr Sssllllloooowwww …waiting 20 minutes later
Wow great custard
Always wonderful *
Spec-tac-u-lar!!!
Awesome product and owners
Good frozen custard
Fantastic flavors.
Good.
Very very good
Fast and friendly service
Tasted Great!
Delicious
Yum.
Love, love, love
Awesome! !!
Sooo good!!
Yum :)
Yummy
So goooood!!!
Great place to go
Love this place.
Great custard
Love this place!
Great custard
LOVE WHITS
Great place!!!
Great place
Deliciousness
The frozen custard was excellent!
Amazing custard, my fav is Hawaiian luau have to try them all at some point. Would highly recommend taking the family and supporting a local business
Total reviews rating 4.5
181 Reviews for Whits Frozen Custard Of Ashland 2023:
Review №1
2022-07-05Outstanding ice cream! Friendly staff. Great music playing. Would absolutely come back if Im in the area again!
Review №2
2019-04-15Great frozen custard as good if not better than the WI based franchise. We also had hot dogs. The hot sauce (chili) was perfect as was the Slaw Dogs. They have their own bottled recipe for Root Beer & Orange soda (see pictures) the root beer was great the orange soda was too sweet and . . . meh. They also have frozen custard 🎂 cakes and dipped custard on a stick. All in all a good time was had by all. NOTE: Indoor seating capacity=16. Outdoor seating capacity approximately 12 (via 2 picnic tables). Outdoor seating is covered.
Review №3
2018-09-21This is a little gem!Never having tasted frozen custard (or as we renamed it fro-tard) we knew we had to stop in to try it.And we werent disappointed much smoother that ice cream, this has a almost a velvety texture and is so heavenly rich.We all loved our desserts!Well be back for sure, next time were visiting AU.
Review №4
2021-12-27Ill never eat regular ice cream again. FRESH frozen custard is smoother, more flavorful and less calories.The staff is so sweet and helpful. The owner is very accommodating and family orientated.Just a wonderful place all around.
Review №5
2022-07-09Not the same since they switched owners. Way better with the other owners. Wont be returning anytime soon.
Review №6
2022-01-13We were excited because we love custard. We ordered a large chocolate milkshake with almonds and got a watered down tasteless drink with almonds. Besides the large being the size of a small or medium shake, the shake itself was runny mess.
Review №7
2022-07-03Awesome tasting custard. Nice staff. Would 100% go back.
Review №8
2022-01-12I went to the Ashland, Ohio, Whit’s at 4:45 pm on Tuesday, January 11, 2022. Their sign said that they open at 4 pm. The door was locked! No specific details or anything! False advertising!I will never go back there ever again.You have lost my business!
Review №9
2021-10-21The bomb! Had raspberry, hot fudge, macadamia Whitser- like blizzard or flurry. It was delicious. Best frozen custard I ever had. Pulled pork sandwich was hearty and tasty, too! Only thing I am upset about is that it is an hour from where I live.
Review №10
2022-03-23Nice hotel and friendly service from male receptionists. Breakfast was good. Ivan was a wonderful waiter. Too much construction around hotel.