White Castle in Heath
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Heath, Licking County, Ohio, US
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Site: http://www.whitecastle.com/
- Monday:7AM–10PM
- Tuesday:7AM–10PM
- Wednesday:7AM–10PM
- Thursday:7AM–10PM
- Friday:7AM–10PM
- Saturday:7AM–10PM
- Sunday:7AM–10PM
White Castle in other cities:
We visited White Castle on 3/16 around 6 pm. My wife and I waited at the drive through speaker for 10 minutes waiting to place our order. We politely said hello 3 different times and no one answered finally after starting to get upset we said hello is there anyone in there and they finally answered us. Mind you there was one other car in front of us that was already at the window waiting for their food. They did not apologize or anything when they came to take our order. They just said can I take your order. We placed our order and drove around to the window where we continued to wait for the previous car to get their food. We waited an additional 5-7 minutes behind the car at the window. Once we got to the window to finally pay and the employee asked if we had a number 1 3 and 5. We said we do not know what those are based off of the numbers. The guy continued to repeat himself until finally a woman from the back came and said that the number one was a 4 piece slider combo the chicken ring combo etc. we went on to thank the woman from the back for clarifying our order. Once we paid we had to wait additional 5-6 minutes for our food to be handed to us. Once we got our food we still did not get our drinks and the employee looked at us like we were crazy. Needless to say we finally get got through the whole process after about 30 minutes or so. This place was by far the WORST White Castle we have ever been too. There was no need to be waiting so long just to have our order taken. Not to mention there was a line behind us as well with the same frustrations. I understand these are times of Covid and they are doing us a favor by working, however there was a lack of customer service and a lack urgency. This has left a very bad taste and experience for this White Castle.
White Castle in heath Would of been nice to know that you can go inside and eat now. Had to eat in the car again. With no place to throw the trash away. No sign anywhere as im eating in my car .Then i see people going inside .After a year and a half i think a big sign would of been a common scene thing to do.
1st time here they charged me for an employee meal and then demanded I give my card back so that they could charge me for the food I ordered. Of course I didnt mind paying for it, but check your attitude. You messed up, not me. 2nd time it just took forever, but whatever. 3rd time, both pink lemonade drinks I got for my kids had bugs in them. I suppose it is my fault for continuing to return. I wont be back though, not after the bugs at least.
Simply incredible. My meal here was unquestionably one of the best I have ever had the honor of experiencing. It was good enough that I feel leaving a review is my personal duty in order to spread the word. If I could provide a few extra stars I would, however you will be forced to take my word for it. JK. Very good, but it is fast food.
I have no complaints about the food it’s awesome. However the hrs have changes Heath doesn’t open till 9:30am. So ppl know and don’t drive there after work has a sign on the drive thru says temporary hrs. Maybe they’ll update it on here. Miss the breakfast waffle sandwich’s LOL.
Fast and friendly customer service! Gave me options and wasnt pushy when taking my order. Food was fresh, fast, and hot and most of all correct! Polite staff and it seemed by the interaction between them, they got their groove on! 1 employee may have been fairly new, seemed as though he fit right in. Very pleasant experience!
White Castle is one of my favorites. I came into town late at night and was happy to be able to get sausage egg and cheese sliders. If you havent had the breakfast, you need to try it. Im not much of a sausage person but their sausage is the best ever. I didnt mind the wait while they cooked my food because I knew it was going to be a nice treat after a long day. I was not disappointed. Good job crew.
This White Castle, located directly next to Kroger, in Heath is a staple of my childhood. The staff here has always been friendly, the restaurant is always clean and I have been a customer for the past 30+ years.As far as White Castle food, people either love it or hate it. There’s no in between. I crave those delectable little cheeseburgers, yet my wife doesn’t share the same love as I do.If you have not yet tried White Castle, I suggest you give it a shot. No other fast food restaurant has the unique taste White Castle offers. Whether this is a good or bad thing is based on individual preference.
White Castle offers a Valentines Day dinner which is a fun and light-hearted way to enjoy the company of others! You must make a reservation in order to dine-in. The staff provides table-side service (meal order, drinks, and payment). Weve done this for the past four years, everyone loves it. My only recommendation is to speed up service (get the food out and collect checks). Its the only time Ive experienced where fast-food takes an hour to eat!
The communication is awful at this place but not as bad as the cleanliness. Most of the staff is rude and just tries to get everything over with as quickly as possible. I got a cheesy 10 bag and asked for half of them to be only cheese and she argued and told me they only come with cheese. Then when I get my food they all have pickles and onion on it. Dont know how only cheese is so hard to understand but that will be the last time i go to this place so it doesnt matter.
I love this place. This was my moms place to be. Fresh made ones are better than the frozen ones you can buy at the store.There are no White Castle restaurants in Virginia that I know of. So when I come home to visit family and friends. I try to stop and get some Castles. See ya.
There was a 20 minute wait. they asked if we were going to wait the person taking the order any the drive thru said I wouldnt wait. He sounded so stoned out of his mind. You dont turn business away like that . Im from Johnstown Ohio and drove to Newark ohio to eat .20 minute drive
Nice place, staff was friendly though I wish the wait was a little shorter. A lot of people joke about the sliders, umm, well... helping things slide out the south end if you know what I mean LoL, but I have never had any issues. I do not go here very often but when I do, it is always for the sliders. Just add ketchup and you are set!
I only gave 4 stars because a lot of my chicken rings were stuck together instead of being separate and they didnt taste as good as they usually do. It appeared to be the way they were packaged before deep frying not due to the way they they were cooked necessarily :/
Search for the best burger in Newark / Heath we went to White Castle. First the soda machine was broken then we got a soda behind the counter which tasted awful. But lets focus on the burger. Only one star out of five for White Castle. The burger had a weird flavor and we are not even sure if that was real beef. No color no flavor and the texture of the meat was just not right. Also way overpriced for tiny burgers. We will avoid this place.
I went to White Castle and the employees were making a crave case for a drive thru customer and quite some time had gone by so the car had parked. One young teen man walked out with the crave case and asked his manager well what did their car look like and the manager said she wasnt sure and the young man looked at her (his boss) and said theres no one out there I looked, you go out there. He did this in front of all the customers. When this was all done and over with I pulled a worker aside and told her Id like to let the manager know that what that boy said what wrong and the young teen worker just laughed and told me they always joke around. What ever happened to respect in the workplace?...
Ordered & paid for CHEESEburgers with extra onion & extra pickles! Got HAMburgers with extra onion & extra pickles! Had already pulled out of the drive-thru when we realized there was no cheese on them so parked and took them back inside. Came back out and they had given us cheeseburgers without the extra onion & extra pickles that were so stale the buns were hard as rocks! At that point we werent taking them back in again so we ate a couple of them as is and through the rest in the trash! What a waste of our time & money! NEVER AGAIN! Every time we have been to this White Castle since they remodeled our order has either been wrong or the food has been nasty!
Its white castle. harold and kumar went here once after they got high. which is pretty much what this type of food is for. you are either high, drunk, or have pretty much said to yourself, F my 70s. its not good for you, it is going to destroy your insides, and your plumbing. but it tastes pretty darn good with hot sause and a red cream soda. service is good.
How can you make an erroneous assumption that, TWENTY ORIGINAL sliders comes with TWENTY PIECES of CHEESE? What...the...French? Two sacks-of 10 out the window and my money in your till!?Not only did you disappoint me but, now I have disappointed my family. Yeah, maybe I should have looked before I drove away in trusting that a No way can they mess up an so easy of an order was needed...Anyway, refusing to waste even more money on a twenty-six mile round trip and waste even more fuel, this is the best I can do instead of my chosen way of resolving things like this with a face-to-face.Two stars is me being generous...
Total reviews rating 4.1
199 Reviews for White Castle 2023:
Review №1
2022-05-08We live in California and visit Ohio regularly and one of our first stops is White Castle. As I have been eating vegetarian I have really enjoyed the Impossible sliders. I alway make sure to ask for extra onion and pickles. They gave me a whole plate of extra pickles last time I was there I also love that they have a Coke Freestyle machine which is a bonus for me. This restaurant is a little slow but it’s with the wait.
Review №2
2022-03-04Picked up a guy hiking into town to see his mom, he asked if I minded we stop at White Castle. I could tell with the three or four coffee cups dangling off his blue backpack that he was a connoisseur. I said sure have not been there for years. He told me it was shrimp nibbler season and they are as good as they get. I can tell you they were fantastic also got two sliders that were made perfect. I would love to thank hobo Bob for my renewed interest in White Castles safe travels my friend.
Review №3
2022-07-05This is a true, but crazy story. My name is Malcolm and I am from Virginia, where we dont have any white castle locations. I had the opportunity to try white castle once in New York, after I returned home I still had the cravings for it and the freezer ones just didnt cut it!! So me and a friend got together and planned a whole road trip to this location, which is the closest one to Virginia! The service was fantastic, and the sliders were everything we both needed.. 2 crave cases later, I still have some cravings for it. I wish white castle would franchise to virginia!!
Review №4
2022-06-18I really enjoyed the 1921 slider combo with onion chips. Its been about 3 months since Ive been to The Castle, and Im really glad I stopped by! 😋
Review №5
2022-05-10STOPED for a crave case without salt and NO PROBLEM..They where so niceTried the new ones and where a hit..Coffee the best alsoCant wait to visit Newark Ohio againDefinitely will stop fot more White Castles thank you for not flipping out on the NO Salt order..
Review №6
2022-06-10My grandson loves it he could eat there sliders all day and I like them to so he has to share lol
Review №7
2022-07-07Fantastic service and great food. Dined in and the restaurant was clean and the staff was very nice!
Review №8
2022-07-17Food has been hot and fresh each time at this location
Review №9
2022-05-21Decided to try the new 1921 slider. It was ok. Nothing spectacular. Long wait in the drive thru. I think I will stick to the regular sliders on my next order.
Review №10
2022-04-23One of the nicest white castles Ive been to not many left around me food was fantastic staff was friendly will go back soon