Always clean and comfortable. The people very friendly. Wake up early to watch the sunrise you wont be disappointed.
Beautiful place to stay. Only issue was the lack of any vending machines. The beds were comfortable and the water pressure in the shower was incredible in comparison to other hotels Ive stayed at while working.
Clean, modern rooms. Wi-Fi and a ton of channels. Welcoming staff and we will be returning!!!
Fantastic view of the lake and even better of the magnificent sunrise this morning over the city!
The sunrise was gorgeous, but the room was not what we had booked (1 King and 1 Queen). Instead we got a king with a sofa that folded into a small double. This meant that 4 of us ended up sleeping in the King. It wasnt pleasant. When we questioned that we hadnt received what we had reserved, we were told it was all they had. :-(One reason I booked at the West Bank Inn was because of the reviews that it was so clean. It was not! There was drywall dust, presumably from a receive TV mounting, everywhere including a pile of debris on the floor. The carpet did not look vacuumed and the bathroom floor was grimy. While there are signs posted everywhere for people to not smoke in the rooms, step out on your mini-balcony or walk out the room to the concourse and youll find folks puffing away.The office staff were not professional and reflected the dumpiness of the inn. Had we not traveled 8+ hours we would have looked for another place in a heartbeat.We will not return despite the lake and sunrises. We all left feeling gritty, tired, and smoke scented.
Room was good but the hired help that lives on-site was rude and foul mouthed when not working. They smoked cigarettes and weed in front of my daughter and were not considerate to the guests. I would steer clear if you are looking for a peaceful quiet retreat.
Great place. Well kept, clean, beautiful view, and very reasonable price. My unit had a jacuzzi for $100! And there is a really great Italian restaurant on the premises. All rooms face the lake which is very close. Thank you, I will be back!
Stayed here three times in 2020. Rooms are nice. Everything was clean,, affordable. Plenty of restaurants near by for whatever you need. Stores for shopping
Great place to stay! Very clean! Best Ive ever experienced. Very friendly and caring staff. Beautiful views! Will definitely stay again!!
Price is right, room was clean, the water preasure was a little on the low side, staff were great and the lake veiws are perfect. We will come again for a weekend getaway soon.
Wow, this place was beautiful. The rooms were clean and smelled amazing, and the view.. my god the view. My old man loves fishing while I on the other hand just love nature and all it has to offer. 5 stars arent enough to show how much I actually enjoyed staying at this inn
Was very impressed with this place!!! Everything about it was nice from the staff joselyn and her daughter to the maids everyone was very sweet. It was located right across the street from the lake and close to several restaurants. Nice walking or biking trail and a spillway if you love to fish and the best part was very affordable and very spacious and clean rooms!! Highly recommend this place!!!
Little different of a motel but was very clean and nice place.
We have stayed here before and the view is great the rooms are alright but the lack of soap or shampoo is disappointing so I wish they would say something on the site as we only knew to bring some from our previous stay. The room smelled of smoke and ot stars that all room are no smoking. They might have.tried a little harder to get the smell out better before we had to stay the a room with our 2 infants. The bed was so soft it was uncomfortable because of the feeling of springs. Our stay was alright but very disappointed with some of the issues we had.
The view is phenomenal! Small Inn so not a huge amount of people running around. Has a big party deck balcony on the side along with private balconies facing the lake in every room. We have a 2 person hot tub in room! No breakfast offered but who cares? Most Continental breakfasts suck anyway. Has parking spots for trucks with boat/jet ski trailers. Dock to fish off of. Well lit by street lights around the lake at night. Beautiful place. Also like that if we decide to bring the kids next time they stay free in our room!
We were so beyond happy with our stay! Friendly staff, easy check in and check out, super clean rooms, comfy beds, smart tv and a deep whirlpool tub. We stayed in the winter, but in the spring and summer they also have a balcony over looking the lake that im sure wed enjoy! And they share a parking lot with a restaurant, bellas, that definitely didnt disappoint either! Yum!I highly recommend you stay here if youre coming to the celina area!
This is a great place to stay. Clean and very nice rooms. My one drawback is they dont have or provide bar soap...so bring your own bar soap. They only have those foamy hand pump devices. Good restaurantsin close proximity. I stayed three days on business and very much will or would stay here again.Would give it 5 stars if bar soap was provided.
Room was awesome and clean ! Staff friendly and very helpful ! Bring snacks and drinks to put in the fridge . Italian restaurant next to hotel is amazing ! Can’t swim in lake d/t bacteria so probably hard to amuse kids . You can rent pontoon boats and take walks ! Nice getaway for couples !
I have lived here in Celina for years and stayed here at the Inn for the first time, this weekend..... absolutely loved it! The room was beautiful, very clean and smelled great! The staff was amazing, so polite and helpful! I highly recommend the West Bank Inn- we will definitely be back and recommend the Inn to everyone!
DO NOT WASTE YOUR TIME OR MONEY HERE.The wallpaper is being held on by mold.Bed bugs are a common occurance.The upper floor is being supported by a slab of plywood.The manager underpays and mistreats her staff, and actively encourages them to lie occurrence.Actively used by drug dealers as a hideout, which are hidden and protected by the manager.They will take your money and not honor cancelations.You are better off staying in Lima, St. Marys, Van Wert, or a tent off the lake.
Very very clean. Large bed. Large bathroom. Plenty of clean towels. Had a couch in the room and a balcony over looking the lake. Wonderful amenities. Fair and decent prices. Looking forward to my next stay here.
No elevator, no 24 hr desk, anybody could park in handicap parking. Otherwise awesome good size room, view was great
The girl working the front desk was very sweet when we checked in. Our room is super cute and it included a two person hot tub and tv in the bathroom. The are only 12 rooms total so it was very peaceful. The view from our balcony was outstanding. I would stay here every time I visited Celina.
The room and scenery where great. But the parking situation wasnt the best we had to park our car and kayaks on one side while our room was on the other side of the hotel. Also we were charged the day we arrived and it cleared the bank by the time we left but then was just charged again yesterday for the same stay.
Extremely accommodating. Room very neat and clean. Great location. Beautiful view of Grand Lake St. Marys. Excellent Italian restaurant next door. A wonderful place to stay in Celina, Ohio.
PRO: I was generally worried when I read other reviews...BUT the hotel was VERY CLEAN, Nice Quiet Area. Fresh Paint, Clean Carpet, Clean Bathroom, Clean linens and AMAZING views!!!!!CON: The bed was comfortable, but offered no support. I felt beat up by 2am. The offering of soap I have to agreed with other reviews. Because of the office closing at 8, I saw people sneaking their dog into the hotel, even though their policy is no pets. Would be AWESOME to have been offered a continenal breakfast. Could EASILY be a 5 star hotel all day with some updates.With all of that being said, I would recommend this hotel to anyone or everyone.
Best place i been at in Ohio across from a lake. The views are wonderful. Ill be coming here everytime I get a chance ..thank you staff for a warm welcome..
Quality hotel. Location is great. Stayed on Saturday, right before busy season. No smoking rooms, but smokers smoke wafts up to second floor if youre out on balcony. Will stay again when in town.
The place is very nice great view .check out was 11 grandson ball game was at 4 they let us stay too 1 very nice of them .
Affordable but 5 star cleaness and location. Can’t beat the amazing view of Celina lake, especially during the sunrise. Highly recommend staying here when visiting around Celina.
The young lady at the front desk when we checked in on Tuesday late afternoon was very friendly and very helpful. I ask her if she could suggest a good place for dinner and she gave us one also the next morning I asked the same young lady about a good place for breakfast again she gave us one. The room we had was very nice, clean and lots of room I would recommend this motel to everyone,by the way we are from New Jersey.
Room views of lake are wonderful. Room and bath are average to fair. No bath amenities, just a wall-mounted soap dispenser for sink and bath. Thin, weak and few bath towels. If not for the lake view, I would rate the place as fair. There is no breakfast included nor is one conveniently located nearby. WiFi speed was average.
Nice getaway clean rooms staff is friendly beautiful spot near the water very clean town and friendly people and priced well we will be back again if you stay here for a getaway from a busy town you will come back again might not have a pool but it well worth it
Good sized rooms and they are very clean. Excellent location by the lake and nice balconies off each room to relax on.
Good view of lake.Rather than providing soap and shampoo they have foam dispensers mounted on wall. Shower one had enough soap for one of us to shower. Office closed at night so couldnt get refilled. Luckily we had brought some soap from home. Two beds but only one had headboard. Other seemed like afterthought: just a box springs and mattress pushed up against wall. Patio nice touch if you are a professional weight lifter to open the door as it is too low to carpet.
The 2 rooms we rented were very large and were very clean. The view was wonderful and it was easy to locate. We plan on going back again next year. I would recommend this inn to anyone I know that is planning a visit to the area.
Wonderful place to stay. Weve stayed several times and every time the stay ia great.Clean rooms. Friendly staff. Vending machines on-site and plenty of restaurants in the area.
Unique place. Great view, quiet room, booked online so quick check-in. Pretty quiet street,especially after bedtime. Two TVs (one in the bathroom), ironing board, coffe maker, and fridge. Theres a community microwave. Bring your own soap/shampoo. The bed was a bit too soft for me but cant speak for all rooms. Bathroom sink is in main room so not handy for those whos spouse likes to sleep in but nice if the other person is using the bathroom. All-in-all, Id stay here again.
The place was beautiful wonderful hospitality, great service and breath taking view of the lake... I was quite impressed with cleanliness and service up front... I WILL be coming again soon!!!!
The best place to stay at the Grand Lake! Family run and so hospitable. Large clean rooms. Each room has a lake side balcony. Close to the action.
Westbank is right on Grand Lake St. Marys. You really want a 2nd floor room. Theres a balcony, or porch on the lower levels with a table and chairs to relax in. The doors are on the back side, so no matter where youre at youll have a view of the lake.The rooms are super nice. We had a king bed, a pull out couch, and mini fridge in the room we stayed in. Theres lots of open space if you need it for whatever. Its relatively quiet, even room to room, is ok, not great, but not horrible. You can park on the dock across the street, and visit the italian restaurant across the parking lot. Its a little pricey for not a whole lot of amenities, but it is in a nice location.
Great place to stay for a few days
Clean, comfortable, with a mini fridge and two big beds. Nice view, right across from the water. Every room has that view. It was very quiet for our stay.
The Rooms are Fantastic with a great View of the lake. Friendly staff next to a really good Italian Restaurant. Good value! I stay every time Im in town. Very Recommended!
This place is great. Everything is nice and clean, the staff is very helpful for whatever you might need. And theres a restaurant right across the parking lot and a restaurant down the street for breakfast.
This place is perfect!! Staff was amazing and the lake view room is the best definitely recommended
Had a very nice stay with my fiance here. She loved the whirlpool bathtub. Room was good size and roomy! Lovely scenery.
Large clean rooms, easy check in and a great value for the price.
The staff was friendly and a pretty location. The office closes fairly early though. Rooms were very clean and tidy. The soap is the foaming hair and body kind which is less than ideal.
I really enjoyed my stay there. The front desk girl yanira was extremely nice and helpful. Def will stay there again if I have to. The place was very clean and well kept. The ac also works great there.
My wife and I stay here every time we come to Ohio to see family. This is a wonderful hotel. It is always clean and the staff are eager to make our stay a good one. I would highly recommend this hotel to anyone.
Totally awesome, room was very clean . Staff was friendly. Price was goodWill stay here again. Loved Renee.
Room was clean coffee was terrible. The tub was great, No breakfast.called front desk 4 times when getting ready to check out. Nobody answered but I went to drop of key there were 3 girls behind front desk.Dont understand why could not pick up phone.
We love it here, we come every year for our anniversary. Its very nice & relaxing. The staff is extremely friendly!! Perfect view of the lake!
My husband I stayed a couple of days here in May and we LOVED it!! The view from our balcony at anytime of the day was spectacular. We will definitely stay there again.
Clean, quiet. Reasonable. Nice view of the lake. Would stay again.
Stayed 2 nights w/ our toddler. Would stay again. Clean rooms with great views. Plenty of modern features.
Lake views. Clean room. Close to area attractions. Affordable. Excellent staff was very helpful. I will stay here again.
Returned to my hometown for the 2018 holidays, and the West Bank Inn was perfect. Price was great, room was huge, and the view of the lake cant be beat.
False advertising. Said room was 80$. Charged 121.22. After taxes shouldn’t have been over 90$. Half the lights don’t work. Not a bad room but don’t appreciate the false advertisement. Want my money back and more
Rooms are great price is good for what the rooms look like people and service seems very friendly
Frat House Party time. If you need rest, sleep in your car. Two nights in a row we were woke up by neighbor, talking started at 615 am, could hear thru adjoining room door. Moved next night to second floor, College age kids were on balcony like they are the only ones here. Tried calling office, but at 8pm on a Saturday night no answer. Kids need a meeting place in this town, not a hotel.
Very nice inn. Small and clean. The only reason Im not giving it a 5 stars rating is the lake is across the road not right out door. But will return.
Excellent place stay. Nice rooms...great people!!
Called at 9:50 AM on 10/13 and got no answer, left voice mail.Got no response or return call.Guessed maybe they were closed for some reason.Made reservation at another place.Checked into the other place on 10/14, but stopped by WBI and saw they were open.Disappointed that I got no response from them.Someone is not checking voice mail, or not returning calls.
Great HotelGreat View Of the Lake & Just Absolute Great Experience.
We absolutely loved our stay, every room has a balcony overlooking the lake!
Nice place but very basic. Does not have a microwave in the room. Good views of the lake
Nice place, nice people, Great rate for winter.
Nice home style place to stay. A little dates but a front porch to sit at over looking the lake makes it worth it!
The rooms and staff were very good. Had a personal balcony that overlooked the lake.
Wonderful stay! So glad we found this gem. Clean and comfortable with a gorgeous view. Will definitely be back!
Excellent, rooms clean and comfortable.The outside seating are was great for our family.
The office is not open all night, they dont have that many rooms but the rooms are really nice and the area is beautiful and good service.
Great place to get away and just unwind. Love to look out over the lake. Bella Italian restaurant is great also.
Clean.friendly.tv.nice spot right at shore.jaccuzzi.multirooms can use microwave.nice family restaurant nextcdoor
Loved the water & the walk. The hotel was nice also
Charming hotel. Very clean - beautiful view of the lake. Would definitely recommend!!
Great place to stay. We really enjoyed being by the lake.
It was a very nice stay, clean, friendly staff, beautiful area, loved every minute of it.
Most beautiful sunrises off the upper balcony
Comfortable rooms, great view and friendly staff. We come back every year!
West bank Inn is like a hidden treasure. Absolutely beautiful. Very clean and peaceful. Staff is polite and helpful.
Friendly managment checking in attractive employees Jet tub was nice just would like microwave and choice for adult programming on tv
Great view right on the water, and the rooms were well kept.
The staff is so friendly and accommodating. Clean and comfortable with a view to die for.
Stayed here after a wedding and it was great! Cant beat the view in the morning.
Very nice place to stay. We always enjoy coming here.
Service was gud people were gud they played fortnite with me and it turns out they were gud at it also the owner was gud
Clean, well maintained with a great view.
Thanks for the stay there . It was nice to just to relax
Right off the lake nice view. Spacious room lost cost
Went there for Honey moon had a good veiw and they were very nice clean rooms.
This place is awesome! Beautiful, clean, and fantastic views! Reasonable price too
A beautiful place to stay great view of the lake and great plce to take a walk
Reasonable rooms and great location looking over the lake.
Great view. Clean rooms I would recommend
It wss very nice accommodation with beautiful view
A great place for a peaceful getaway. An awesome place to watch the sunrise!
I was in town for a meeting, and they put us up in this hotel. I stayed for two nights, and the staff was very friendly.
A little trouble on the balcony due to excessive rainHotel was great about it
Very nice and a beautiful view of the lake
Nice...but oh so quiet...made it feel like a morgue. Good rate, tho. Clean.
Very nice place. Only 10 rooms tho
Awesome view awesome rooms and great people
Wasnt actually at the Inn
One of our favorite quick get away spots. We love Room 201
Awesome stay, awesome views, awesome tub in room
Sweet location & pre season low prices. Try it. It was a pleasant surprise
Great lake view!
What a nice surprise...Friendly and clean, we will definitely return
Great views. Nice rooms.
Upscale, clean ,good service and beautiful views
Great place to stay clean znd well run
Nice clean room friendly service
Over priced and not so friendly staff
Best view in town. Clean rooms.
Nice clean, great view!
Great room with a beautiful view
Love staying here. Stay here whenever in Celina
Great view and clean
Price right, and people are so nice
Very nice place to stay.
Overpriced and check info in lake water, dangerous.
Love this place..right on the lake
Very nice
Too expensive for what u get
Bella next door is great
Was alright great view
Great
It is awesome lol❤
Ok place to stay.
Very relaxing
Great Scenery
I loved it
Right on the lake
Great place
Great place
Absolutely clean, cozy and so relaxing! Beautiful views of the lake from every room. Super friendly staff! Great restaurants within walking distance also. We ate at Bellas Italian Grill and was DELICIOUS! We will definitely be back and hopefully soon!
The views were wonderful and well worth it for that alone. Everything was fairly clean and I was able to check in early.That said, my complaints are that the front and balcony doors would often stick and require a bit of effort to shut. There were also some random hairs of past guests that were missed.Small potential future improvement would also be providing USB port wall plates. Other places have them and this did not affect my overall score, this is just a suggestion.
Total reviews rating 4.4
150 Reviews for West Bank Inn 2023:
Review №1
2022-08-06We were in for the 127 yardsale, & stayed at the West Bank Inn. The girls that worked during our stay went above & beyond to help us. They carried our luggage upstairs, got us ice. We moved to the 1st floor & they moved our stuff while we were at the yard sale. Nice rooms & great view. Will definitely stay next year again. Thank you West Bank Inn!!
Review №2
2022-05-24This is my 3rd time staying at the West Bank Inn. I was staying in area due to work. The rooms are quiet. The bed are comfortable, and the showers have amazing water pressure! The room has a large TV, refrigerator and microwave.
Review №3
2022-06-08My husband and i went here for our honeymoon and will be going again for our 1year. amazing rooms and view. we also love the staff.
Review №4
2022-07-06This is the place to go. I really appyyou guys saving our wedding day! The staff was so kind and understanding and more than willing to help with no warning. Thank you west Bank inn! We will be back
Review №5
2022-08-05Nice place on the lake and right next to an awesome Italian restaurant. Definitely stay here again next year.
Review №6
2021-11-15Great basic hotel with an amazing sunrise view over Grand lake St Marys. Mattress was really comfortable. Room was clean. Front desk was friendly and informative. Id definitely stay there again. It is an older building and the walls are a little thin.....no biggie for me.
Review №7
2021-11-22This place is very pretty with comfortable beds, clean rooms, and every room has a view of the lake. Also the TVs come with Netflix, which is great. We did have an incident where the soap dispenser in the shower fell off the wall in the middle of the night and scared my wife and I, but that rare incident is more funny than anything. Also the door stuck a lot but that also wasnt a major problem at all. Overall it was a good stay and the staff was amazingly friendly. Just the kind of relaxing we needed after a long day of driving.
Review №8
2021-08-27I love this place. The rooms are huge and have nice balconies. The location on the lake is pristine. Take a long walk/run right out the door in a safe area and park. Very affordable and has a community room if needed with all the essentials.
Review №9
2021-08-12The room was clean and roomy with a private balcony that had a beautiful view of the lake. Very comfy bed! Quiet atmosphere slept great! Big Jetted tub to soak and relax in
Review №10
2021-11-28First there were no towels, half a roll of toilet paper, 0 soap or shampoo. The sink didn’t drain. The Wi-Fi hardly worked. I woke up today after staying there 4 days and was charged 606 dollars for excessive cleaning????? They said there was wax on the blankets. Yes wax. Because I travel with wax and just rub it all over places I stay. Looks like I’m paying for their incompetence. This place is a joke. STAY AWAY FROM HERE.