Delivery
Yes
Wendys in Youngstown
Categories
Location on the map
Youngstown, Mahoning County, Ohio, US
Service options
Drive-through
Yes
Takeaway
Yes
Dine-in
Yes
Highlights
Fast service
Yes
Popular for
Lunch
Yes
Dinner
Yes
Solo dining
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible seating
Yes
Wheelchair-accessible toilet
Yes
Offerings
Coffee
Yes
Kids' menu
Yes
Late-night food
Yes
Quick bite
Yes
Vegetarian options
Yes
Dining options
Breakfast
Yes
Lunch
Yes
Dinner
Yes
Counter service
Yes
Dessert
Yes
Amenities
Good for kids
Yes
High chairs
Yes
Toilets
Yes
Atmosphere
Casual
Yes
Crowd
Family friendly
Yes
Groups
Yes
Payments
Debit cards
Yes
Credit cards
Yes
Phone: +1 330-759-4752
Site: https://locations.wendys.com/uni...
Site: https://locations.wendys.com/uni...
Opening hours
- Monday:6:30AM–11PM
- Tuesday:6:30AM–2AM
- Wednesday:6:30AM–2AM
- Thursday:6:30AM–2AM
- Friday:6:30AM–2AM
- Saturday:6:30AM–2AM
- Sunday:6:30AM–2AM
Wendys in other cities:
Comments (199)
I see all these reviews on how they are super fast and friendly... when theyre not . Line are always long, it takes for ever just to order. Once you get to order no matter who is taking it they always have an attitude. If there was another Wendys in the area Id go to that one.
Salads are Supposed to be made fresh daily. Never seem to get the food right when we do drive thru and ordered a salad to have it chock full of brown and wilted slimy leaves. Have yet to get a response from management about my complaint. Customer service was rude and wouldnt put a manager on the phone 20 minutes of my 30 minute lunch break spent sitting in drive thru waiting to get this... Ordered along with a spicy chicken sandwich that was dripping with grease I would ring it out.
The food was good, the drive thru line was a little long and we waited 10 minuets for our food but this Wendys is always busy! The employees were very nice and helpful!
Drive thru is ridiculous for orders to go. Should have a separate window for uber eats,doordash and grubhub. Shouldnt have to wait 20 minutes or longer for a delivery. Employees are rude and unprofessional.
Service with a smile and my food was right. I ordered a BLT salad and its not on the menu they made me one anyways and it was loaded with goodness. Thank you.
The chicken nuggets arent always warm, and the drive through is crazy, but its worth the wait.
If you go and eat there its good but if you order from there check your order we didnt get everything and messed up the order i get everywhere is short handed but still need to get things right
Always good at least they give you want you order unlike any McDonalds in niles ohio !!
I took a large group in and Mike, the manager, got us through in an unbelievably quick amount of time. They were efficient, friendly, and made it one of the easiest meal stops weve ever had.Props to Mike and the team!!!
Sat in drive thru line for 40 mins for them to tell me its cash only when I finally got to the window. Horrible management having cars circling the building and not making customers aware waiting in line burning gas 😡
It was so nice to go inside, grab a table and eat a meal. Food done fast, hot and accurately. Fries were cooked completely like they should be. Many locations dont cook them well enough. Ill be back for sure.
The manager came to the front door to take our order. We were in a Big U-Haul. Going through the drive thru wasnt an option. He was super friendly! He was my hero for yesterday. We were traveling from NYC to Southern Kansas. Thank you sir @ Wendys!!!
Drive threw service was really slow the night we went we sat in drive threw forever it seemed over 20 minutes cars were wrapped all the way around the building backed up
Hold on I ordered a large Daves double meal and added a lg chili to the order. Did not receive my fries which is why I got the chili
They don’t always mess up my order that’s why I gave 3 stars instead of 1, but the last couple times there was something wrong. Me and my husband went a little bit ago and they gave him a completely different burger, and on mine I asked for extra cheese and no onion, but was charged for the cheese, but given no cheese at all on it and there was onion on it. It was also room temperature. Sadly we didn’t notice this stuff until we got home
The apple pecan salad is delicious! Be sure to ask for extra pecans & dressing because those packets are too small!
Good food its not as fast as Id like it to be
Got order correct. Reasonably fast drive thru. Normal Wendys quality food.
I love Wendys but they have a bad service and always forget some items and they not fix them
The people that work there are great. They always know me when I come through and never mess my order up.
I just bought a Coke and use the bathroom but what a great experience that was
Wendys seems to have a problem in getting their orders straight in the mornings. Funny thing is that I order the exact samething everyday, but rarely get the correct order. I hate sausage.
They never get the order right. Got my food and checked the bag as we always do and had 4things missing from meals and they never offer a receipt and theyre very nasty about it if you ask for one. Which if someone is spending money you give them a receipt doesnt matter if its $1 or $50 thats why the machine prints one with every transaction. The service here has been terrible for more then a few months now so we stopped spending our money here tried to give them another chance and the service is still just as bad smh I wont be back do better Wendys
Waited over 20 minutes for my curbside so I pulled around to be told that their system was down. Then they messed up my order 😒
Worst experience at this location. The drive thru line was long, so I went inside. Another customer was there before me and we waited a good 5 minutes before we were even acknowledged. The workers seemed unorganized. While waiting for my order, a drive thru customer came in. His order was completely wrong. The staff stared at him. He asked for his money back and politely placed his bag on the counter. After waiting for a manager to never come, he stated keep the money and the food, and left. The girl out the counter said he could have at least thrown the bag away. I didnt understand how she couldnt understand the customers experience. Meanwhile, my order was correct, but cold as soon as she handed it to me. I just went home and reheated my food rather than deal with the employees.
Sandwiches were cold. Must have been new staff. Top the meals with two frosties. 3.98 . Gave 20.00. Had to wait real close to 10. minutes to get my change. Not a real pleasant experience , but not the end of the world.
Always pretty solid for fast food, be prepared to wait in the drive thru a while any night after 7 though it starts poppin pretty quick
Lairs never have anything and food stay cold even when you ask for fresh food
This has to be one of the worst Wendys. The line is always long af and they always mess up my order. I have no idea how they got 3.9 stars.
This place sucked.. they could not get my order right. Repeatedly. I asked for plain wings with sauce on the side. They sauced them anyway. I tried to eat them but they were too hot. I asked them to replace them and they had an attitude that I wanted them the way I wanted them. Anyway 45 minutes later I didn’t even eat them. They were cooked to hard 😞
Service didnt want to do anything. Cashier was just sitting on phone and wouldnt let us order any food. Other costumers told us wed better off just leaving. So we went somewhere else to eat.
Worst experience i’ve had at a wendy’s. we ordered curbside and didn’t receive our order. after 15 minutes we finally decided to go through drive thru and see what was up and they said there was nothing they could do (even tho we were still charged for our food and had the receipt with us). customer service was horrible and they didn’t give us our food or offer us a refund. we will not be returning here take my word and go to mcdonald’s
I planned to stop in for lunch after confirming that dine in was available at this location online. Was extremely disappointed to find them throwing everyone out and closing the dining area at 11:45am before I could even order. Guess I wont bother coming back.
Worst Wendy’s Experience. We waited to order for about 10 minutes. When we finally did, the cashier (her name is Shanaya or something close to that) was HORRIBLE. Not only did she laugh at my wife’s speech impediment (My wife is a person who stutters), she also walked away in the middle of me ordering my food and started doing something else (locking the door?). We asked “do we get to finish our order?” and we were just stared at. We walked out with no food. It was absolutely ridiculous.
I stopped to use a deal in the Wendys app. So I thought. The app was INCOMPREHENSIBLE! Not even the Wendys employees could figure it out. So I ordered w/o it. Wendys food is not as good as it used to be before COVID.
I ordered a full-size southwestern grilled chicken salad not realizing that they now come in a clear bowl that is the same depth as the lid. The price is still the same as their previous salad’s which came in a black bowl with clear lid which was deeper. Less salad, same price. Not worth the cost.
The breakfast chicken sandwiches with honey butter on them OMG they are to die for wow I wish they made them all day and not just in the morning
When young kids work together your order doesnt come out rite! didnt get my receipt. This is just a different generation
Is this really how you serve baked potatoes? Looks like someone was trying to smash it!
When I ordered, the girl stared at me with dead eyes, clearly not listening. Then she gave me the wrong size cups. Then they forgot part of my order, and when I came back to get it they just stood there talking to each other and chatting and laughing not a single person asked if I needed help. This has to be one of the most poorly run Wendys joints that Ive ever been to. The manager had an airpod in one ear and the headset on the other so they all had to shout to hear each other. Other people had come back in from the drive thru to get stuff they forgot. A worker had her kids hanging around taking stuff from off the counter. My burger was dry and the bun was stale.
Only drive thru at 7pm. 15 minute wait to order. No receipt offered. Just my change and quick thank you when my food was handed to me. Burger was good. Service not good.
Well this is I believe my first visit here since covid... Now because of this location it stays fairly busy, so I would not think that I would get 2 COLD FEATUTED BOURBON BACON CHEESEBURGERS 🤬 5.69 each, & like I said fairy busy.... so at 1030pm when I pulled around the building too many cars to wait or I wouldve returned the whole order
Forgot the chicken nuggets for our kids meal of chicken nuggets. Dont listen to your order that aamme order they couldnt listen to the condiments or items we didnt want. 🙄 get a grip and listen to the order. Its fast food but if you cant listen fast ask again and slow down.
Ordered delivery and got a 10 piece nugget. Showed up and there was two nuggets missing with the bag wide open. Doesnt seal the bag for delivery.Other times when picking up, they mixed up order items or just plain forgot them. Have also received soggy fries and salt-less fries.
Fast, friendly and hot food. Great Job 😊.
Worst Wendys in town is Belmont. 20 minutes for a frosty while they stood in there and joked around. Bad attitudes and customer service. Will NEVER go back
Getting to experience to eat out any more need to lower prices.
This Wendys does not help truck drivers in any way shape or form. they will not allow truck drivers to order through through the drive-thru . American depends on truck drivers to bring you stuff to them but we cant get food thats bad service
Wendys usually delivers great, fast service and good food, but my last 3 visits to this location has lacking! A late night order to include a spicy chicken sandwich was really tough, like it wasnt done, the fries were old, just not good. Yesterday my husband ordered a triple bacconator, only to get no bacon! He was impressed with the presentation & everything, but we called to complain about the key thing missing & was told it would be replaced, go back today to get the replacement...NO BACON 😆 Although they have again offered to replace it.
I eat at Wendys several times a week because they have great food and great value and good people with smiles.
Good food as usual but my order was wrong. Lady at the intercom seemed annoyed about taking orders... why work there if you dont wanna take orders? They need better staff
We like to get Wendys on my way home from work sometimes and it can be really really slow at times but theyre pretty nice so it makes up for it
I like Wendys, there food is generally better than most. Tho, the last visit I was there. We added cheese and bacon to some sandwiches and they completely forgot it. Had to go back in. They ended up giving us the bacon and cheese in a side container for our sandwiches upon request. We asked paid for the extra cheese and bacon. So technically, they owed it to us anyway. Generally, always friendly.
I like salt on my fries but not fries with my salt. Im a big fan of Wendys burgers and their food but I must say I was not happy when I got home and my brother and I had are fries so badly salted that we couldnt even eat them. Not something I care to pay for.
Got there early for breakfast. Checked Google to see when they open, 630am. Waited until opening time to go back through drive thru line. The workers inside the restaurant saw me. They looked right at me. Somebody even came out and turned the menu to breakfast. All ignoring my presence. These people in the service industry who could not care less about service dont know or care about the impact they are having on customers. Id call a manager but Im sure they are in there as well, not caring. Also, I no longer call to get results as nobody cares right up to to top level management. Nothing seems to change and I am not interested in free food. I simply want what I pay for.
Order is almost always wrong. Buns are stale.
I love Wendys. Hands down my all time favorite fast food restaurant. Their drive thru is super quick. My order is hot and always correct. Keep up the great work.
Ive been here often and foods always fresh. Went with a new coworker and she turned me in to there taco salad. I had no idea they even had a taco salad....it was great!! This Wendys is always clean, staff is friendly and its in a safe location!
If I could give a 0 star rating I would. They never get my order right and they just threw my nuggets in a bag instead of putting them in a carton. This location is trash.
After waiting 15 mins at window no sorry about ur wait my sandwich was missing i got no straws for any drinks n my fries all cold with no salt at all. Im very disappointed.
My daughter and I loved our meal, there was just one lil problem with my burger. However, it was immediately taken care of, which is why Im giving them 5 whole 🌟! Excellent customer service is key to a happy customer! Awesome!
Placed my order Mobile. Took absolutely forever to get food and half my order sat on tray and went cold. I am only giving 2 stars because they did proactively switch the fries for fresh once they had my order ready. They were very busy at drive thru and I would have had no problem being patient except that no one was moving with any sense of urgency. They actually had plenty of crew but a couple were literally just standing around. I worked in food for over ten years and have never seen a team so busy work so slow and not give a rats behind about customers. The highlight of my visit was leaving.
Used the app to order free chicken sandwich with any purchase. Ended up paying for chicken sandwich anyways. I ordered no tomato extra pickles. Of course sandwich had tomato and no pickles. It took over 10 minutes of them trying to figure out how to refund money for sandwich, which they couldnt do so instead, gave me another sandwich with tomato. I am allergic to tomatoes. Couldnt eat either sandwich. Called store 5 times phone rang 2 minutes each time no one would answer my call
TERRIBLE SERVICE SHE FORGOT TO GIVE ME MY FOOD! Not only that SHE HAD AIR PODS IN SHES LIGHTSKIN AND GOT SOME WEIGHT ON HER ! NO MANNERS AT ALL AND DIDNT EVEN GIVE ME SALTED FRIES!! Very terrible! NEED BETTER MANNERED WORKERS!
This is our local Wendys and its usually a good place to eat. However our first visit during the pandemic we each got a salad. My wife got a chicken pecan but got no pecans...mine was a southwest chicken avocado and I did find a dab of mashed avacado. Dont know how soon well be back
The worst Wendys I have ever been to. Food was garbage, I wouldnt feed it to my DOG! Customer service was not up to par! Wont be going to this one anymore!! 😛😛😬😬
Didn’t get my order right
Stopped here just before a lunch rush in the middle of a long day of traveling. Food was hot, restaurant was clean and my order came out relatively quickly. Only issue was that the order was put together a little sloppily and the staff didnt seem happy to be there- they werent rude but also werent friendly.
The drive thru speakers leave much to be desired but if you can navigate through the ordering process the food is hot and fresh but check your order might have something missing. Go inside if you can!
We ordered the 4 for 4 meal and we asked for spicy chicken nuggets and they gave us regular chicken nuggets, we asked for a medium fry and they didnt even put that in there. We also asked for a Cheeseburger which they gave us a chicken sandwich, they gave 2 extra chicken nuggets. We came back and the staff was very rude. She didnt even let us finish talking she just said Second Window we will never be coming back to this Wendys ever again. Train your staff how to get things correct. This happens everytime we go to this location. We wont be coming back. At least you got the frostys right surprisingly.
Spicy chicken sandwich was good! The fries were perfect. The restrooms were a bit dirty.
The lady at the speaker was rude! And when i got my stuff i was missing a large fry that i paid for and there was a chive inside my container of apples. Terrible
Excellent fast food, great price, served quickly. Food was served quickly piping hot and salads cold and crisp. Chicken done right and burgers tasty and fresh. Restaurant was clean and restrooms as well. Employees were upbeat and willing to make our visit a good one. Well return here when in the area. A refreshing fast food experience.
I ordered two breakfast combos on Jul 17 th, 2020. I asked for a breakfast granola bar as my side. The young lady entered two breakfast potatoes and charged me for an oatmeal bar. When I asked her to correct the order she informed me you could only get potatoes as your side and I would have to buy the breakfast granola bar.. After I received my order I pulled over to call And speak with the manager and I believe the same young lady answered the phone when I explained that even on Wendy’s website you get to choose breakfast sides she informed me that I would have to speak with Passion the general manager in the afternoon when she arrived. She also didn’t put a receipt in the bags so I would have info for survey and her cashier number. With that said If your managers are not allowed to follow corprate policy, correct orders or provide customer service why are they there?
Im not quite sure how hard it is to count to the number four, but apparently when you order a four piece nugget you get three nuggets and one little shriveled french fry. The person taking my order was rude, or I wouldnt have bothered complaining about a single nugget.
Me an my family love wendys n this location is pretty good they get really busy at certain times lol just gotta get lucky there fast but not Chick-fil-A fast but theyre fast
The only Wendys I go to. Never had any issues at this location and the food is always fresh.*Edit: Ive been going to this location for over 10 years. Within the past 2 months or so, the drive-thru service is HORRIBLE. If their order taker would stop interrupting, they might actually hear the order correctly. Still love the food but your drive thru needs help
Horrible business .Horrible staff .Ghetto place .I want my money back .I waited in line TWICE . TWICE!!!!! And they still couldnt get my order correct. When I call I just get hung up on !!!! Who do I contact for this ?????
They gave me the wrong DD orders on purpose and wouldnt tell me which one was whos and also didnt have any name labels on them. Worst experience as a dasher yet!
This has happened before-they used the same oil in which spicy chicken nuggets had been cooked, was used for my fries. The person at the pickup window was super unfriendly; she offered neither a smile nor a greeting/farewell.
Poor Service. Got home like normal half your order. WALKED in and the manager ASHLEY was on the phone WONDERING who was coming to visit her. Then had a attitude and laughed when i asked someone who the manager was because the little girl that helped showed me that she was a better representation of a employee then the manager... Disgusting.
It was horrible long drive thru line which didnt bother me but I told them I didnt want onions on my hamburger and the fries were cold and the drinks were the wrong size Im done with Wendys
Open up your lobby in the day time already , always a long line here. Wendys is the worst for delivery services.
Person taking orders at drive through needs to listen and get order correct but food was very good
I requested no bacon on my jalapeno chicken and tried to call back this evening but the line stayed busy or off the hook. Sandwich could not be eaten because of the pork product.
Very slow. The line was wrapped around the building inside and out due to slowness and the staff not seeming to know what they were doing and carelessness as if we had all day. I waited over 20 mins in line for a kids meal and nuggets. Several orders were returned due to errors which made the wait longer. I also witnessed the manager wipe her nose with the back of her ungloved hand several times as she was gathering and bagging food.
This place is disgusting. I had ordered two spicy chicken sandwiches where one was overcooked so hard you cant even bite into it and the second one was frozen in the middle!! ... the french fries literally tasted like rubber bands and was so gross ...I will never go back to this Wendys again
I used to only get my salads at Wendys if I wanted something semi-healthy from a fast food chain, because theirs had better quality ingredients than the others. I just spent almost $5 on a half sized salad, and it was mainly iceberg lettuce,a dab of avacado mush, some sprinkles of bacon, cheese, and tomatoes, and a small portion of chicken. It seems like the more money these companies rake in, the worse they get!! Sadly disappointed :(
Its amazing how they consistently get you order wrong.Then give you attitude when you ask them to correct it not to mention sporadic wearing of masks when handling your food during the Covid pandemicVery poor customer service and unsafe handling of food.
Ask for salad with no chicken. Of course it came with chicken. I would have just taken it off, but it was so greasy that it ruined all of the lettuce under it and all around it. So I got a replacement. No chicken this time but in general it was not a good salad. The avocado was actually guacamole that tasted bitter and bad. And the lettuce was wilted and bad also. I havent been to Wendys in several years, and now I remember why!
Would be nice to at least go in and order. Drink was wrong and they all tasty funny no salt/ silverware god i hate drive thru.. Almost 30 dollars
Terrible customer service, extremely slow, management is non existent. Also refused to give me extra crackers for my chili. Who ever heard of that before?
Its Wendys, they upheld the corporate standard for quality and uniformity like most other Wendys Ive been to. The people were friendly and this location is always clean.
This drive thru can be PACKED and i always get through quickly and my order is always right. The people are super nice too.
Went threw the drive thru and ordered a significant amount of food, (I had family in the car with me). We paid when reaching the 1st drive thru window, approached the 2nd window to receive our food and was greeted very professionally. We were handed our food in a bigger carryout bag. To our surprise, each one of the orders I placed was individually in their own bag. There was no shuffling through the bag to distribute each persons food , each bag had the correct condiments that we had asked for, and most importantly, our order was correct, fresh, and ready by the time we reached the window. This Wendys was professional, had great customer service, and great fresh food. I eat here regularly, always forget to post a review, however each visit I have here, no matter if its its dine-in or drive thru, its always the same. Thank you for such another great experience.
My food was cold and my pop had no flavor. My order has almost 20 bucks and it was right before they closed and they where packed. Very 😡 upset
The food was ok. The wait time from an placing order to recieving meal was incredibly long. However the staff was apologetic & offered a free item for the delay.
I would like to make a statement, Wendys better than jordan, Cavs in 4 im out BIG 4s
I visited on 1/22/18 and I went inside to get my food and use the rest room. The bathroom was clean and the parking lot and side walk looked clean. The food was okay and warm. The wait was a bit longer then I think it should have been for as many people ordering. Also the soda machine looks bad. Just beat up and unkept.
I came to wendys and ordered a number 10. When I got my fries they was cold, but when i got my chicken sandwich is was also cold. When You serving chicken it must be 165°F. Because bacteria can grow inside of the chicken. When I got my chicken sandwich It was 102°. But what makes this even worse is the managers ( Ashley Carter) server me the cold food. She have to take classes to become a manager, and she knows that serving chicken under 165°F can make someone sick, and or die.. This is my worst Wendys experience ever!!!
Well i love wendys, but they messed up my order. I hope you dont do it ever again. But the food was good no GREAT. So thanks for the meal! Oh! And the fries were cold. So please try to warm them up next time. Thanks Wendys (:
Very friendly service. Food was fresh and hot. I gave it four stars because there was so much salt on the fries I couldnt eat them.
Always a fast line. Easy to get in and out. Nothing is undercooked but some employees should watch their cooking times and food temps
Friendly staff. Clean. Great fries. The chicken nuggets aren’t good. Decent fast food hamburger. A wee slow at the counter but again nice folks.
First taco salad in years . Still good !
This Wendys is awful! They cant seem to get your order right. Dont care for cheese on my burger....order it clearly stating no cheese ....get home and there is cheese on the burger. I should know better. Guess I have to pull over every time I exit the drive thru and check my order! Maybe you should call yourselves Wendys old fashioned CHEESEBURGERS! I dont understand what is so hard about getting orders right at this store!!!! You are awful at your job!!
I frequent this Wendys and EVERYTIME they screw up your order ALWAYS forget something like sandwiches fries even chilli they can NEVER get an order right
Wendys offers by far the freshest and healthiest fast food. I like their new avocado salad. Service on Belmont Ave was friendly and efficient. I also appreciate the cleanliness. Its the only fast food I eat.
Just tried the Bacon Queso burger. Fantastic! Was afraid they would just pour some cheap liquid cheese on a burger, but was pleasantly surprised. It is actually flavorful. Could have been a 5 star visit, but the crew was less than enthusiastic.
We went to the drive thru to order our meal. The Daves double was very greasy and the bottom bun was too soggy to enable me to even pick it up. The Bacinator cost more than the double - for two half slices of bacon. I asked for onions in the chili, and got one small sliver. No condiments were offered or given. We asked for no ice in two of our beverages but our request was ignored.On a positive note, the fries were good and the iced tea was fresh.
Great sandwiches, only down side is that the amount of fries they give you for $2.50 is sad!
Best Wendys in the Youngstown area. Wait times are usually minimal, food is always hot and fresh, and you can tell by the employees attitudes that they are happy working here. Most Wendys restaurants are 4 or 3 stars (save for the one in Austintown on Mahoning Avenue, went 3 times and never again, they got a 1 star, so I wouldnt recommend anyone going to that branch). Never have any problems with this one.
Belmont location has great customer service!
Lobby was closed and the drive thru was still 20 minute wait for just one value meal order. Obviously they are not able to handle just drive through only even if the Lobby is closed
Service was pretty good overall but they do need to put a reduce speeding sign or marking to go slow through the drive thru because me and my wife almost got hit by a car before going into wendys
The food was made fresh the staff are well trained in covid-19. I feel safe to eat there and i will be more then happy to recommend to may Ill pay his tab as well
Every time I come I get my food quickly and thats more I can say for most fast food places. I even get a tray every time when I come here. Passion being a general manager actually is at the register most of the time and thats another rarity not seen often in fast food.
Way overpriced mediocre greasy food. Rude and lazy employees. My girlfriend ordered our food and watched them finish up our burgers and place them to be givin to us, the employees that work there where Goofing around. the cook had to tell them that our food wasand had been ready! Sorry Wendy. Youre slipping down to McDonalds level..
Very slow drive thru service during breakfast. Ordered coffee with Splenda, got nothing in my coffee.
Wendys is such a good fast food place. The chicken is always great, fries are always served hot, and the frostys are sooo good. I highly reccomend this place to eat.
Took ½ hr to go thru drive thru and lobby wasnt open because didnt have enough workers.
The Richfield location is my favorite I travel a bit so I go to many Wendys and this place always has the freshest food
Girl at the drive thru rolled her eyes at me and didnt give me my bbq sauce also didnt say a word to me
When i say extra crispy on the chicken its never done as ordered
The drive thru is usually wrapped around the building and your order is fresh and correct that matters in our busy world
Been here a few times and its one of the best Wendys Ive ate at everytime. Food is always fresh and fast. Service is prompt and friendly.
Ordered a triple baconator. No bacon what so ever. It has lettuce tomatoes onion and pickles. Went to the counter told them no bacon. She asked if I wanted them to remake it I said no ill just take the bacon. I get 2 pieces of bacon. 2 pieces!!! I dont even work there and I know you get 6. No apologies. Nothing. Never again!!!
Always nice and never mess up your food.
Was ok. Service was a little rude, but im chalking that up to they were a tad bit busy.
Great service, fast and clean. Great stop for travelers. Girl behind the counter was friendly and efficient, letting team know when line was getting busy. Bathrooms were very clean.
I had to ask to be waited on. counter person was asked to help complete orders for the drive thru instead of working the counter. I waited almost 5 min at the counter before asking. food was ok. too bad people at the drive thru get served before people at the counter.
Always quick and friendly. Only bad thing is the lobby closes at 5p.m. It is only drive thru aftervthat.
We go here every once in awhile. They always get our specific order correct and are polite.
I gour a hamburger and it was great. I am making the switch from McDonalds hamburgers to Wendys!
They would get 5 stars if the one on belmont ave in Youngstown would quit screwing up my order, great food though.
Standard Wendys that my brother and I went to during our golf outing over the weekend. Clean inside, nice workers, food was as expected.
This Wendys is clean and the staff is friendly.
Its Wendys clean an fast
The best Wendys in the area. Its clean, friendly and the food is fast and hot. The other Wendys in the area are sub par compared to this location.
Nice to have my large fries hot ,fresh and full. Got the $5.00 biggie bag. It was good.
Cant go inside without a mask. I have cancelled this Wendys. Tired of this nonsense.
Ordered and had fresh burgers within about 4 minutes while being the 4th car in line. Excellent service!
This is the fastest Wendys drive-through Ive ever been to. Probably the fastest fast food restaurant, period.
Food was good. Dining room was clean and tables wiped frequently
FROSTY MACHINE ALWAYS gotta be down at NIGHT !!
Service is 50/50 some workers do well there is a guy running drive and he was a quick talker. Felt rushed.
I use to love coming to this places, Ive bring my family there also. But Im on a diet and change my eating habits. This is a wonderful place to dine.
They were very prompt with our food & it was delicious!!😊 Not a bad price either.
This Wendy’s used to be fast and good. But the last few months it has went down hill on service.
Didnt give r ight food even after talking to a manager and getting back inline 4 10 minutes
The orders are usually accurate however their drive-thru is very slow.
Bad experience. Girl working at counter just started at us and said nothing. Took 15 mins to get a medium frosty. All the employees just standing around talking doing nothing. I will not go to that one no more
Ate a chicken sandwich,here and got sick as can be,teenage idiots who dont care slapping food together.talked to the manager and got a whopping,well look into that.... Thanks A LOT!! Unless u enjoy food poisoning,avoid this PLACE!!!
Wow, what a great Wendys! Stopped on our way to play a road basketball game and the food, service and friendliness could not have been better for a quick snack.
Poor excuse for a wendys. Rude employees, forgetting food and refusing to give the food, undercooked food, cold fries, dirty environment and dirty employees. Should be closed down
Crap service. Stood n line for 20 minutes before they got me. Took my order n then damn near threw everything at me. Insult to injury the needlessly over complicated drink machine gave the wrong beverage. WILL NOT BE BACK
Always accurate orders as long as you get it in person and dont use delivery services 💯👊
I placed a very simple order which they got WRONG I had walk back in the rain to correct it and got no apology,Ill never go back to this Wendys again😠😠😡😡
The order was correct. They were very slow and didnt know how to use the coupon correctly at the drive thru
Excellent service 👏 👍 👌 😀 and Hot 🔥 fresh Food!
This restaurant gets at least one item on my orders wrong an average of 40% of the time. Coupled with ill tempered and short mannered customer service.
More often than not the beef patties are a little on the old side, but the fries are usually fresh.
Got a baconator from drive thru, had no bacon just ketchup mustard and soggy lettuce. Not sure how you can forget the topping when its in the name.
Love this place good food and never forget any food u order
When u give your order and they repeat the order....you then still receive the incorrect order, no mayo please I request, however u still receive.I am a lover of the spicy chicken sandwich but I will not go back until the spring, maybe Wendys will have it right then😇
Fast and very friendly service. Staff always does an excellent job and food tastes great.
Very good! Tomatoes need work. Use the meat of the tomato not the ends! Good service though.
Shout out to y’all for havin soft fresh cookies they are amazingKeep up with that and I’ll be a loyal customerBeen twice and staff was niceConsistency is key
This Wendys is the best they always make a good sandwich. The staff is very courteous and everything is clean.
They need to get faster service the area is clean dining be area as well but the service is not fast also the food needs to be hotter
We went through the drive thru he was very nice and
Great their chicken sandwich and baconator fries are to die for. Way better than McDonalds.
God bless you. Have a bless day. Wendys has good food. Good service with a smile.
Hopefully your customer service will be just as AWESOME as mine was. The dining room was clean and WiFi is an added bonus.
Somehow, in the middle of a dinner rush with the line wrapped around the building that I waited in, 100% of my food was cold. Pass.
It was good, about as good as any other Wendys which isnt a bad thing.
Door dash and GrubHub come first FYI. Good luck with your order!
Food was good staff was kindy nasty throught last drive threw window
Manager is awesome! she stopped and chatted with me and my daughter. shes a great people person!
Check your bag. Third time in a row my order has been missing something. But what food was there was hit at least
Its fast food but the service was awsome
Good food you should get the baconater and the bacon and cheese fries
Was great and fast service
Okay food good price. Slow service
Good friendly service. Got order to go and when in car found the fries a little cold.
Decent Wendy’s, quick service but fry’s were cold and burger dry
This location gabe cold fries and the lady acted as if we were bothering her and like she really did not want to take our order..she was a ride
This Wendys goes above and beyond to make sure your service is right! Always friendly too. Thank you!
Wish the inside was open later...jus for dashers & delivery.
Total reviews rating 3.9
199 Reviews for Wendys 2023:
Review №1
2022-05-29We went yesterday. The line took forever when we finally got to order the lady was rude and had an attitude when I pulled to the window I don’t have a lot on my card so I pulled out 4 dollars in change and a dollar and was gonna put the last 3 dollars on my card. I’ve worked on registers like that before you have to put the cash in the system first then the card. She said how much is on this card I told her I’m not sure but not much and I want to use the five dollars in cash first. She looked at me and said sorry I’m making this complicated but I have to do card first. She didn’t want to count the change. It processed of course and went through but now I barely have anything on my card. She had the audacity to look at me and ask do you still want the change like YES that’s my money. Very rude service what would’ve happened if I didn’t have the money on my card. I would’ve been in the negative.
Review №2
2021-10-10I have never had a bad experience with any Wendys until 10/07/2021 I asked for a bacon cheddar chicken sandwich and this is the meat that was put on the sandwich. One bite and I was immediately disgusted by the dry hard tasting chicken. I called the manager and was told there is nothing wrong with it and it’s supposed to look like that. REALLY? I’ve had the sandwich before and it was juicy, tender and pleasing to the eye. I don’t know what was up with that abomination of apiece of chicken. Every other chicken sandwich Ive had has never been like this one. The manager stated the company did something to all the chicken sandwiches. I’m curious to what happened to serving quality food and if it’s not quality return it or throw it out but definitely don’t serve it to paying customers just to make a dollar. One more incident like this and Wendys will go on my DO NOT PATRON list with mcdonalds!
Review №3
2022-05-10Got 2 biggie bags for $5 each for my youngest two kids. Did you know for like around a dollar you can upsize your fries and drink in the biggie bag for bigger kids? You can! I did. The guy was very nice.
Review №4
2022-05-04Hit or miss. Sometimes this place has rude staff. Sometimes they have nice staff. Sometimes their food is hot and fresh, other times it tastes like my sandwich and fries sat under a heat warmer for a day and a half.
Review №5
2022-06-04Staff is very friendly and my order is always accurate every single time. Sometimes the drive thru can have a little bit of a wait but the food always comes out HOT and fresh so I don’t mind.
Review №6
2022-06-22The worst experience we’ve ever had. Sat in line for over 30 minutes, our lemonades were clear and tasted like water (strawberry and mango), our fries were ice cold and why? Id we sat in line so long, there’s no reason they should of been cold. Horrible!!!
Review №7
2022-05-02I was extremely disappointed. Vehicles were wrapped around the entire store to the point that the drive thru was obstructed by people waiting to go through the drive thru. After nearly ten minutes no one had moved so I decided to leave. A truly disheartening experience.
Review №8
2022-03-17I went through Wendys 3/4/22 on Belmont Ave in Youngstown Ohio- Drive thru to purchase a Triple Cheese and Fry. cashier - John started saying why would a person buy a Triple Cheese with all that cheese, Will clog up your heart and arteries and started laughing. First of all your job is to serve and wait on me. Not to tell me what to buy. This is against company policy and John needs to be fired. I reported it but John is still on the job.The manager act like she didnt know Wendys headquarters number. Hey Wendys is this how you train your employees, How to criticize the customers whenever they purchase your foods. Am sure this is not in your employee handbook. If I could give you a zero I would for the treatment. I received at your drive thru restaurant. I visited Wendys restaurant 2- days before this incident, I gave the young lady at the window a $5.00 tip.
Review №9
2022-06-28I worked there and it was honestly amazing. It was my first job and it was difficult but very fulfilling. The food is okay but the staff are amazing
Review №10
2022-06-27The line is always long and service is slow af. Got Frostys and the woman at the second window had her fingers all inside the cups with no gloves on.