Delivery
Yes
Wendys in Buckeye Lake
Categories
Location on the map
Buckeye Lake, Licking County, Ohio, US
Service options
Drive-through
Yes
Takeaway
Yes
Dine-in
Yes
Highlights
Fast service
Yes
Popular for
Lunch
Yes
Dinner
Yes
Solo dining
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible seating
Yes
Wheelchair-accessible toilet
Yes
Offerings
Coffee
Yes
Kids' menu
Yes
Late-night food
Yes
Quick bite
Yes
Vegetarian options
Yes
Dining options
Breakfast
Yes
Lunch
Yes
Dinner
Yes
Counter service
Yes
Dessert
Yes
Amenities
Good for kids
Yes
High chairs
Yes
Toilets
Yes
Atmosphere
Casual
Yes
Crowd
Family friendly
Yes
Groups
Yes
Payments
Debit cards
Yes
Credit cards
Yes
Phone: +1 740-928-4500
Site: https://locations.wendys.com/uni...
Site: https://locations.wendys.com/uni...
Opening hours
- Monday:6:30AM–10PM
- Tuesday:6:30AM–10PM
- Wednesday:6:30AM–10PM
- Thursday:6:30AM–10PM
- Friday:6:30AM–12AM
- Saturday:6:30AM–12AM
- Sunday:6:30AM–10PM
Wendys in other cities:
Comments (199)
This Wendys is one of the better ones. The fries are always fresh and Ive never had them say the dreaded, Im sorry the Frosty machine is down!
My girlfriend left her money card at home and we had to leave after we had ordered our food and they had it made and we went back after we went home and got the card and instead of them giving us food that theyd already made for us they made us up all fresh food thats a top-notch joint there buddy . And the people were very nice. Then on another visit all I had was change and instead of taking my change for my order they gave me my order for free because they didnt want all the change change
Fast, but not so good service. If you wouldnt eat/present this, please dont serve it, especially if Im paying for it... officially turned OFF to baconator fries.
We just went through the drive thru at 8:52 p.m. There was a car in front of us who ordered and got their food. When it was our turn to order the speaker came on and told us they were currently closed to visit during normal business hours. So I get on Google and look up this Wendys location and hours. Says closes at 10pm. So I call and ask what time they closed and was also told 10. So why was our service denied but car in front of us was able to order and receive their food?
This Wendys was great!Baconator was excellent,way better than other locations,Great service to!
Quick service, some of the fries were soggy but otherwise a nice meal.
They remodeled this locations but the service is still so slow. The drive thru is usually backed up and the inside doesnt move any fast. The food is great but the time it takes you get your order is ridiculous. The company needs to invest in employee and management training on how to work on time mamanagent when it comes to how long someone is waiting on their order. If the time for ordering was different I would have gave this a higher star review. The food is good and the staff is friendly but the lack of timely service is what cause a lower review
Food was cold as hell paid for multiple items and didnt get half of it. Called them and they were rude and hung up on. Dont recommend. If 0 stars was a thing it would be 0 stars
Have been here several times and never satisfied with food or service! Tonight was the last straw!! Bloody hamburgers and burnt fries. Idc how fast you hand stuff out the window! Id be ashamed!! You have one job! I couldn’t get away with this type of service at my job!!!
Spicy chicken go rap. But how long chicken been sitting in warmer to turn chewy and brown. That just nasty. Got in drive through 9-27-18 at 2:36pm
A young women with glasses, mid teens was rude. I had ordered 2 drinks and food, when the drinks came out I was polite and said thank you. She never said anything back quite rude. Train your employees to do better than this. As a young women who works in the retail industry, this to me was appalling.
This place was awesome. We showed up right before they were closing the dining room and they welcomed us in as if it wasnt closing. Awesome people. Service with a friendly smile and food was fresh and awesome. I will visit this Wendys again.
Got the order correct and the food was good.
Someone didnt get the memo about the new fries suppose to be hot-n-fresh...Single w/Cheese, Fries, Choco Frosty...now, what do you think they all had in common?
This place was literally the worst Wendy’s ever. My medium fries came as a small. They forgot my side of cheese so I had to go back through the drive thru, I asked if they could reheat my original order.As I waited for my original order, I seen someone throw a tomato looking object across the kitchen which made me lose my appetite immediately.My cheese cup had an jalapeño in it, I’m allergic to jalapeños!!I ended up going to McDonald’s. Sad part about it is that I been to almost every Wendy’s along the I-70. This is the worst one!
Theyre usually quick and get my order right. Most of the time their sandwiches are hot and fresh but their fries are usually not. Ive had good and bad experiences here but Im mostly satisfied.
My husband and I visited this Wendys coming back from Buckeye Lake on 05/01/2021 and they did a good job. The food came out hot, fresh, and right. Love it when that happens, thanks for reading this peeps. Stay safe and always remember to stay humble and kind. ❤❤
Food was good. Coffee is never good here.
Wendys is great just wished they decided weather or not they going to open or close lobby
Beautiful campground and festival amenities.Nice staff, too.
So my husband drives truck and we had been out on the road and upon returning we thought we would grab something to eat at Wendys. He parks his semi directly behind Wendys. So we get into his pickup and he to the drive thru it was 10:20pm and there were 3 cars in front of us so we waited almost 20 minutes and when it was our turn to order we pull up for them to turn the light out on the menu and was told they were closed. They didnt close for another 20 minutes!!! I am disappointed and disgusted with this place. I am calling corporate over this!
The the food was hot and the service was fast
3 trys to get my single order right . Double stack is not that hard to fix
This business has a hard time following request. More times than not do they forget something in my order or get something wrong. Check your bags before pulling off.
I understand charging 10 or 20 cents to cover the cost of the cup but charging me for a soda when theyre giving me water is too petty for me to tolerate. I dont plan to return to the franchise.I also noticed that you cant get a couple of water if youre ordering online either. Its not even an option.
I went to wendys to get a frosty.i waited behind 6 cars not going very fast.then when i ordered the frosty machine needed to be refilled..so i had to pull to the side.then 20 mins later i walked to the window to ask if my order was ready.. The lady did not know what was.but is was a nother lady.not happy.
Placed a the mobile order through the app as a curbside pickup. When I got there it said I had to go inside to the front counter. Had I known this I would have done a drive-through pick-up instead. When I got inside, they hadnt even started making my food. I had to let them know that I was picking up a mobile order and then they started making it.
Struggling with some real unhappy employees today at Wendys. Went from Chick Fil A how may I serve you to Rachel at Wendys what do you want with a big frown on her face. Food was on spec...
The men toilets are so nasty. Both toilet bowls was sprayed from some nasty person without considering others may use it. The hand dryer does not work, and one urinal is out of order. You can always tell how clean business is by looking at the cleaness of the bathrooms - Rotten Sanitation.
Food was good & service was quick
Always pretty good food.
Fast, hamburger was cooked right, fries were good. No complaints here. In door dining was open. Yes I will eat there again
Used up approximately fifteen minutes ($8) getting off the road, into the parking lot, and getting to the door for breakfast, only to find that the lobby did not open for takeout until 10:30.If you’re going to cater to big trucks, then cater to them. Don’t leave them in the cold. Make up your mind.
This place actually sees a lot of my business due to proximity. I prefer Wendys to most other selections in this area. Even so, check your sandwiches, check for barbecue sauce, ask for extra cheese on your Baconator fries. Sometimes theyre super busy, sometimes not. Sometimes the quality is excellent and sometimes its not.
Great food. They were quick with our order and it was fresh and hot. Really love their chilli and I tried the new buffalo chicken salad. It was really good. They have a coke machine that isnt working the best but even the manager came and asked how it was going.
Only Wendys left with Fish Sandwich. Going back there on Friday!!!!
Disappointed 😞 two sandwiches, one salad, two coffee $21.00. One sandwich soggy. Employees to busy talking at drive thru to provide good customer service.
Wendys used to be a lot better than they are now. Now they only have a few decent items like their chili and frosties that go for a decent price, but everything else they offer is overpriced and more expensive than its worth.
It really is nice to notice that im not the only person having the exact same problems out of this restaurant, it is CONSISTENTLY bad. someone in upper management needs to take notice of these complaints, because its literally every day, all hours.
Not good. I gave them another try after the last bad experience. There wasnt anyone to make the sandwiches for the front counter. The poor girl Emily asked if she should make them. She had a lobby full of customers. Then two black girls who had been running in and out finally yelled at her we are clocking in. Dont get all up set Emily. Then we started getting our food. Not good for the customers to hear all that. 😑😑At least the food was good this time and I did get all I ordered. I will say that for them. Good job on that. I checked my bags before I left.
Single ch burger and fries hit the spot 😋
Accidentally ordered through the drive-thru 5 minutes before they closed, I felt awful but they were still really nice and the food was hot.Thank you guys for being so polite even when we came in so late!
It took a little bit of time to get our order but it was fresh and hot i really dont mind waiting if the food is good
Thanks guys! My doggo Tilly like her lunch 😁
Well, its a fast anything, in this case fast food. The turnovers are high because the pay is low and the jobs can be hard.On this evening there must have been either new employees, employees that just dont care or a combination, but, I didnt get what I ordered when I got home and looked in my bag. I was missing french fries and they didnt do the special orders right...like nothing but ketchup. Had to go back.My next trip there might be wonderful 😕
Only drive thru open. Staff member was not friendly, sounded as though he hated his job. I liked the 4 for $4 option.
Went rather late during CoronaCon. Noticed respectful observance of Dec 7th, obviously a matter to an honorable USN vet retiree. They even provided free potato fries, although edible were somewhat brown likely indicating overused fryer oil but still appreciated the courtesy.
2 pieces of bacon on my $18 Baconator thats advertised as having six pieces also, my coke taste like sewage water. Stop using Free Style machines for your soft drinks. It ruins the flavor. Never order from this location.
For the most part this location does pretty well. We normally come in with a list and get food for a minimum of eight people. We generally check every sandwich when we get food, weve had issues in the past, wrong sandwich, things missing etcetera. This Wendys has gotten our order wrong the least of any local food places.Generally they are fast, friendly, and clean.
I mean its Wendys.. I stopped loving them when they changed their pickles. This wendys is pretty good just make sure you check your bag if youre ordering for 4 people or more. They usually forget something if youre ordering for multiple people.
Every time I use the app to order my food is never started till I actually walk in and say I have a mobile order. They charge 20 cents for extra cheese and every single time I pay for it I never receive it. I dont know if its how it shows up on their screen, but a plain jr cheese extra cheese shouldnt be that hard. With the extra cheese I pay for I could have had extra cheeseburgers instead....
If you go thru the drive thru make sure you get the food you order, ordered a taco salad and did not get my nacho chips for my salad and did not get a fork they gave me a spoon lucky I had a fork in my car,
Wendys in general is good, but Id recommend steering clear of this one. Two times in a row we didnt get our whole order. If you cant help stopping at this location, check your food before you pull away
I was not happy with my order today! I ordered 2 chicken nugget kids meals, baconator meal, and a plain crispy chicken sandwich 4 for 4, a frosty, 2 juice boxes, a Sprite, and water.....when they handed me the drinks they gave me a water, coke, juice boxes, and frosty...did not give me a drink carrier...had to say something about the drink carrier and missing my Sprite. Then told them no sauces and they had sour sauces in my kids bags. No straws for any of the drinks..including juice boxes, no spoon for my frosty, and my chicken sandwich was not plain. The guy working the window just kept shutting the window when tried getting his attention. I didnt even receive my receipt
The restaurant was very clean. Was very hospitable but they were a little slow and the other patrons there were of a lower-class variety
Jalapeño popper said perfect for a night when you want to eat something lite but also want your Dinner to have some spice too.
Just waited for 22 minutes in line with only 4 orders ahead of us. Turns out, theyre out of baked potatoes, which 2/3 of my kids wanted. (Good thing they still have fries.) Possibly slowest. Ever. *Sigh.* Friendly kid took our order. Nice music playing. Clean restaurant.
Been waiting in drive thru is really slow order food on mobile app and have been waiting 20 minutes or longer and don’t wast ur time at this wendys
We ate inside. Food was average. We had fish sandwiches. Dining area was very dirty with fries and other food on the floor. The trashcans were over flowing. The air conditioning was on. We had to keep our winter coats on to eat. We left and went to the grocery and came back about an hour later to go through the drive through for a chicken sandwich to take to our son. The car ahead of us was just pulling away from ordering so we pulled up and ordered immediately. Then we proceeded to wait nearly ten minutes before the other three cars ahead of us finally got their food and we got our order. The management is slipping. We frequent this particular store about once a week or at least once every two weeks and this was one of the poorest experiences that we have had there.
Went thru the drive thru tonight fries were cold when she gave them to me, so I went in to exchange them. I waited already 15 minutes in the drive thru with only 2 cars in front of me. then waited again inside. The new fries were hot, went home and my hamburger , their new s’awesome bacon cheeseburger didn’t live up to the hype. No lettuce to speak of and only two soggy pieces of bacon not three crisp pieces. Also no spoons for the frostys or a receipt. Big disappointment.
This location has a hard time with beingtimely. Also I have been there several times and have taken note as your standing waiting on your order there is a monitor you can view and the back that faces you has been grossly dirty for at least a couple months. It looks as though they reach up with grease on their hands or something its not a pleasant sight before you eat. I would advise go across the street to MC Donalds or Taco Bell.
Food was ok but they only gave e us 1 spoon. We ordered chilli and a frosty only received 1 spoon. Made it work but it would have been better to have 2 spoons and a straw.
Usually very quick too receive your food but very high turnover rate of employees which in turn causes your orders to be incorrect through the drive thru more often than not. I will not pull away from the window without double checking my order first.
It’s usually hit or miss here. Tonight has been a huge miss. Spent 20$ to have my chili and frostys be the only correct piece of my order. Had to come back twice to get the right food, and they won’t run it out to you. No. I’m stuck waiting behind 5 cars because “they can’t open a door past 10”.
This is as good as it gets with fast food. The drive through is fast and mistakes are rare. Inside service is also excellent.The crew members are happy and sometimes playful.Easy navigating into the drive through although long vehicles may have a problem with the very tight turn to the service window behind the building.Exiting onto 5th Ave eastbound can be slow. King Ave is one block north with less traffic.
They ALWAYS screw my order up! I go to Wendys often because its right next door to my work and I dont always have much time for lunch but every time I am so disappointed. If you check your order before you leave and see that something is wrong with your order, staff tools their eyes and become agitated that youre calling them out on it. They cant even get condiments correct! And it doesnt matter if you go in at noon or 3PM, if you go in for a full order or just a drink, be prepared to wait at least 15 minutes! HORRIBLE!
I had to go back in twice for the make the correct sandwiches. And while I was waiting to nice my order the lady came back in and they hadnt given her to Chilis. I dont know what the problem was but they need to pay attention.
Fresh food and fast service
Girl talking orders and money was very rude Id give negative stars if I could.she acted like she definitely did not want to be there and has very poor customer service skills
They claim dining room is open but it’s not. They also don’t service the truck drivers. Go elsewhere
Order was wrong, buns were stale, fries were cold and over salted. Its fast food but a modicum of quality would be nice. Normally like Wendys but we probably wont go to this one off the freeway at Buckeye Lake again.
4 for $4 is hard to beat especially with the junior bacon cheeseburger and the fries are always hot.
How hard is it to be polite? I get it. Covid. You dont want to be there. Neither did I after watching angsty, bitter teenager take my payment, use the touchscreen and fill drink cups with ice with no gloves on. Food not great either. Its too bad when the best thing you can say is It kept me from starving...
Great service on a very busy day. Davis handled himself very well. Even though they were short handed this Wendy’s did a great job with keeping the line moving and the food was hot and fresh as always. Thanks Wendy’s and Davis!
Seemed. Very short handed. Girl at drive thru not so friendly....food was ok
We have lived here for 6 years. Rarely do we get hot fries or the right order. Taco salads with no chili. Homestyle chicken cold or re fried in the fryer. Its exhausting. I quit calling in even. Only grab something there when too tired to drive into heath when needing something fast.
Work on making sure the order is right. It’s not convenient or fast when you make the order wrong or don’t listen to instructions when people order through the drive thru
They never get your order right. You have to hold up line to double check everything then get an attitude when you tell them they missed something or wrong items in your bag
Very disappointed with the chili. Too spicy, tasted oily and had mix of kidney beans and some white beans that Im not sure what they were but they sure didnt go in chili!
Nasty cold food and not getting orders right , really disappointed. Im not going back due I tried 3 times and its the same always
I mean its Wendys. The sandwich was sandwichy.
My spicy chicken was dry, and not the size it should have been, my fiancee asked for no katcup, it was on it, the cashier was doing the frys with no gloves after handling money, I saw her put her fingers inside the fry box with her dirty fingers. Then she forgot my frosty. The buckeye lake wendys is always slow and there is always at least one thing wrong with our order.
Drive trough was fine, they need to open up to dining later in the evening.
Every time I come here I always end up leaving with something old usually nuggets and fries. Soda is ALWAYS watered down so it’s just caffeinated water. Would def recommend going to the one in heath over this one. You’re welcome.
So slow. Sorry minutes on the drive thru line is too long. Staff seem clueless. Everyone is carrying on personal conversations.
I make this run every week and this Wendys is the best fast food restaurant I have found !!! Always busy but service is fast and friendly and food always tasty . try the Apple Pecan salad always fresh and tasty. Easy access on and off interstate.
Service was ok. Good was extremely greasy, even for fast food.
I use to work here about 2 months ago. I worked there for 2 years. And the place has went way downhill. Its so digusting too. I have found some bugs in the salads before. The employees dont use gloves when dropping chicken etc. I went through the drive thru about 2 weeks ago. There was 2 cars in front of me and it took 22 min from the time I ordered to the time I got my food. The managers work the employees to death. Employeees that go to school still get scheduled 40 hours and treated like crap. Ive even seen people drop a bun or something on the floor then pick it back up and use it. This place is horrible!
Lowest of low never get orders right cant even get a frosty cause by time you get it its a milkshake horrible place and extremely dated needs upgraded or vacated
Went through drive thru, order was wrong as well as they didnt even give me the drink or frosty I paid for. Not to mention vanilla frosty machine was not working.
Another day, another wrong order 😑... Ive filled out so many surveys with my contact information to no avail. Its incredibly sad. Management simply doesnt care.
Better than Burger King and Rallys but not for the price. They have the same people working at at these places just in rotation. Youre still does not seem to be a concern for quality. what youre paying for a burglary to spend a little bit more or even less and go to places like downtown bristo, Cherry Street Pub, or the Best Value Place in Lancaster Briggs sandwiches.
You can actually get into and out of the drive thru in under 40 minutes which is great for Buckeye Lake/Hebron....love the new pretzel bacon cheeseburger and chicken sandwich my new favorite fast food meal
Slow service at drive through and cold food. Otherwise order was correct.
Poor service. 30 minute drive thru wait and order was cold and missing items. The Heath Wendys is the worst. 21st street Newark and Buckeye Lake are superior in service and quality. I called corporate about Heath Wendys. Potholes in drive thru are so deep that you can damage your car. They have no decent management apparently. Corporate did fix the deepest pothole but service and quality of food is still unacceptable
Went thru the drive thru 3/04/2016 at 7;17 pm. I always check my bags to make sure I got everything, looked fine. Got home and took everything out and sure enough the apple pecan salad was missing the roasted pecans,and salad dressing. The young girl working the window was doing a lot of talking to the other employees while I was waiting on my order, that should have been my clue to not only look in the bags but hold the cars in back of me up till I made sure my whole order was there.
Great drive thru service. Chicken and biscuits were excellent. Always good food:)
Love their fries. They are the best fries then any other fast food restaurants
I have been sitting at the ordering menu in the drive thru for 20 minutes waiting for them to ask what we would like, people behind us are cursing us thinking we were taking our time when it was the ones working at Wendys..the employees were inside laughing an the old woman that took our order acted high an couldnt operate. Worst experience ever!!!!!!
Loving Wendys since 1969.
On Wednesday February 20th I went to the Wendys at Buckeye Lake, Oh. I ordered a fish sandwich WITH CHESSE. When I got home there was NO CHESSE on it. I would have just age it and not called the store. However I took one bit and it was dry and burnt. So I called and spoke to the manager. I was told to bring it back. Took it back the next day. I was given a fresh one WITH CHESSE. I am sorry that fish was tasteless. Must have changed suppliers. As much as I loved Wendys fish sandwich in the past I will NOT be buying their fish sandwich again.
Quick and hot when you get it through the drive thru. Even volunteered to get me fresh fries with no salt, and always gives us extra sauces without charging extra.
Could lose the attitudes at drivethrew
Employees should use better customer service after the punt of time folks wait in line to order. Its unnecessarily slow with rude service after that
Worst service ever! Everytime we try to go there our order always gets screwed up. Today we figured we would try going there for lunch cause we hadnt been in awhile. We went through the drive thru and the girl that was working the drive thru window was busy hollering and carrying on with another employee so us and a few other customers left and went elsewhere. I honestly dont know how that place stays open!
It was good the fries were hot and crispy
The burgers are decent. I wouldve appreciated a few vegetarian options. The coffee wasnt good.
Staff eating too much product. Could barely fit her gigantic arm through the drive through. Took forever to make my food, probably caused by the heard of cattle in the middle of the store.
Always good service on day shift. Not on nights. I will not go in at night with the young male manager. He will tell you the food is fresh when its not. Day folks are awesome, food is always fresh and hot.
Food was great everything seemed fine except the manager i do believe she was on drugs the rest of the staff seemed fine and the manager I am talking about i didnt catch her name but she was wearing a Harley Davidson head band .. That lady needs help she was confusing the workers and messing up orders
Love it here service in great hot food coming again for sure
Food was hot..even the fries! Just went thru drive thru so no idea about interior but the outdoor area was clean and well maintained and the employee that took my order was very friendly.
Love wendys the only place with a true $1 4 piece nugget. Foods all ways good. The store is kept clean even during rush hour. The staff is awasom othere places in the aera there staff acts all stuck up but at the wendys they make you feel as if while your there the store is yours. The good old the customer is all ways right. Theres even people there that if your truly in need hungry but broke theyll help you out.
Just a normal fast food restaurant.. outside no garbage cans when done eating in our car
Went threw the drive thru on a Friday night. The female employee was very ignorant. Will never be back.
Fries cold by the time you get home. Mind you I live a min from this place. They dont give you your receipt. You have to ask for it n get a slight eye roll. This is thru drive thru
Im not sure what they put in the water supply here, but apparently the whole staff drank it. Really nice folks. Whoever staffed this place did a great job. Thumbs up :)
I had very poor Service as my sandwich order was not done correctly twice and having to wait for my sandwich my fries got cold also. All that was offered to me was to make another sandwich but no apology or I am sorry or even a gift card with their mistakes twice.
The food here is good as expected from Wendy’s. The employees do a great job at making the food the way it is expected. I only wuss Wendy’s beef tasted better.
Completely downhill, window servers are rude... The food is horrible, girl at window today tried to keep $2 of my change until I counted it and caught her. Wont be back..
Sandwich was good, french frys were cold and inedible. No trash cans!
We ate inside. It was unbearable to be in there because it was so hot in there. I ordered the spicy chicken sandwich and it was so rubbery I couldn’t eat it. If I could rate 0 stars I would have!
This Wendys is always fairly quick and Ive never had an issue with any of my orders.
Seemed like only 3 people were working during lunch time. Stood in line for 15 minutes even though only 2 people were in front of me. Food didnt taste all that fresh either.
Food was good. Nobody was there so the food came out fast.
Food was good. The ladies room was kinda gross though.
Wife ordered a full apple pecan chicken salad with a modification of feta instead of blue cheese, and chicken and dressing on the side (I know mods). Several attempts later they still got it wrong but seemed sad and cruel to press on for the right order. Wasnt busy at the time, except everyone seemed stressed like when teacher announces pop quiz on Monday morning and no one is prepared. Funny/sad.
Drive thru here is crazy slow. Food is good, people are friendly. But plan extra time to order...
Great food, as always. Friendly staff. This restaurant is why I bought stock in the company. That hasnt let me down either.
Every single time Ive been to this location there has not been salt on my fries even asking an repeatedly saying Id like salt on my fries. Not to mention service is poor an staff is rude
Very nice service. The drive thru line was over crowded, but it still didnt take very long.
They take to long to get food ready and messes up your order all the time
I urge no one to ever ever eat here EVER!Im from Minnesota stopped in this Wendys Thursday afternoon while I was in town for the gathering of the JUGGALOS and ordered a Jr bacon cheese burger and after I ate the burger I reached into the bag to grab the napkin to wipe my face and there was a BLOODY USED TAMPON in the bottom of the bag wrapped in the napkin I called their corporate center in Columbus and reported this and also made a police report totally disgustingUpdate: I finally got ahold of someone at Wendys HQ and they told me they will investigate it further and get back to meIm prepared to take this all the way
Literally stood in like at counter for 20 mins only 2 people in front. Lady at the front counter could not get an order right, no sense of urgency. Going through the drive thru next time of at all.
Make sure you check your food. They forgot our fries. Food was hot. They handled the long lines well
The place was clean however one our orders was incorrect and then she also forgot to give me dressing for my salad otherwise the was good
Excellent service, food always fresh. Love the frosties.
Every time we go there we spend lots of money cuzz there is 6 ppl in our family in thay can never get our order right this is the latest visit my child went there after work in getting t burnt frie
Clean & efficient staffing.Closed dining room ,do to Corona & State mandates....great stop for people traveling through the area....🇺🇸
This place has always been hit and miss. The staff is friendly so thats a plus. They need to keep up on their dining area.
Slow service, got my order wrong...and when I got my correct food, it was overcooked and slopped together. I will not be returning to this location.
One sandwich was wrong but the rest was correct. Drive thru was efficient and moving quickly.
I ordered a salad. They gave me no croutons and no dressing. I had to go to the store and buy croutons and dressing just so I could eat it. Probably wont be going back.
Got order mixed up when we were very specific. Im also pretty sure it got switched as well. They forgot an entire kids meal!
Drive thru was quick, the wait for my delicious fresh cut fries was worth every minute.
I was in the bathroom washing my hands as one of the employees came out of the other stall and walked out the door not even washing her hands and I watched her walk right to the register and start taking orders. Nasty wont be eating here!!! Theres no reason for that.
Customer service was excellent food was fresh....
I believe the hamburgers could easily be made to taste better
Took long time to get our food, and wasnt really busy. But the quality of the food itself was great.
Closed for business at 7pm needs new computers. No reason customers should be told to go elsewhere because of REOCCURING issues
Bull they advertise carry out but have the door locked dont say onething then do the other
Theyre doing well considering the pandemic but it seems like if I order mobile its always wrong
Some of the fries were underdone but not bad .very clean place, friendly staff. We had chicken sandwiches and they were really good.
Service was fast, and the food was hot and tasted great! Everyone was super polite! Thanks!
Had a wonderful strawberry salad for lunch.. we had to eat in the car. But, that is fine with me
Service could have been friendlier.Food was hot and good.Didnt have to wait long for special order.
This Wendys is great. Everything is fresh and the place is clean. I grew up on Wendys and its as good as I remember.
Got there at 10 am and didnt get to the drive up window till 1040 am
Got the value meal period hamburger felt like it was sitting in water for ever period wasnt even warm enough to melt the cheese
I shiwed up 15 min before clise bit they we r still nice and gave us what we wanted
Cant get orders straight and the employees have horrible attitudes...
Was terrible timing. Waited 20 minutes before I got to the speaker. I was asked to wait. 5 minutes pass and I asked if they were ready and whoever answered was rude and said no Im not. So after 27 minutes I left.
Buckeye Lake Wendys is better than any other Wendys out there.Bet. Dave Thomas Island wins
My go-to Wendys when making the Columbus commute. Their chicken and fish are always perfect 😩
Nothing is consistent. Usually good food, staff changes often and they are often more slow than other Wendys.
Service was a bit slow, but they are very kind and enjoyable to speak too. Lot was spacious, and right off the highway.
Absolutely best wendys Ive had in a while. As far as wendys and fast food joints entirely, this has been great.
Great fresh burgers, fries are always cold. They are extremely overpriced
The worst place ever. Customer service is the worst of the all Wendys Ive been ever visited in my life.
My friends child was having a toddler meltdown and someone in management brought our children books and attempted to help the situation. Did was good as well.
Disgusting! The health department really needs to shut this place down. Since the owner himself who I spoke to, refuses to do anything about that bloody tampon in my bag. Im so highly disgusted. I will never eat Wendys again in my life!
Food was cooked well but the manager seemed to give her employees a tough time and you can see tensions between her and employees which is not a good thing during a busy service.
They seldom open on time or are ready to serve menu items at opening of business. Drive thru orders are often incorrect.
Best quality food and more professional service any of the other two Wendys anywhere in this area
Buckeye Lake Wendys is a frequent stop for us when traveling back and forth to Childrens Hospital. They are always prompt, polite and accurate.
Typical Wendys. Slow but good food as expected. No quality disappointments.
THE WENDYS IN BUCKEYE LAKE MALE EMPLOYEES WORKING ON JULY 15TH WERE VERY RUDE!!!! ON TOP OF RUDE SERVICE IT TOOK 35 MINS FOR 2 SPICY CHICKEN SANDWHICHS. THEY WERE MORE CONCERNED ABOUT THE DRIVE THRU THEN THE CUSTOMERS THEY HAD IN FRONT OF THEM. WE WERE TOLD OUR FOOD WOULD BE UP IN 10MINS BUT I SAT AND WATCHED THEM BAG MY FOOD FOR THE DRIVE THRU. WHICH IS BY FAR THE WORST SERVICE I HAVE EVER HAD. ONE OF THE EMPLOYEES EVEN SAID OUT LOUD, I HOPE WE GET SOME BAD COMPLAINTS TONIGHT! AS THERE WERE 6 PEOPLE AND MYSELF WAITING FOR FOOD INSIDE. PEOPLE THAT ORDERED AFTER ME GOT THERE FOOD FIRST. I LIVE IN HEBRON AND THIS IS THE CLOSET WENDYS TO ME. EVERY TIME I GO HERE ITS ALWAYS SOMETHING! NOT GETTING ALL OF YOUR FOOD THAT YOU PAID FOR OR COLD FRIES THAT HAVE BEEN SITTING IN A BUCKET ABOVE THE FRYER. WHICH YOUR MOTTO OF they are not old til sold! IS BULLSHIT...... YOU SHOULDNT HAVE TO PAY FOR NASTY SOGGY COLD FRIES THEY ARE SITTING ASIDE IN A BUCKET! BUT LETS ALL FACE IT, NO MATTER HOW MANY TIMES CUSTOMERS OF YOURS COMPLAIN ABOUT THE WENDYS AT BUCKEYE LAKE WENDYS CORPORATE NEVER DOES A DAMN THING ABOUT.
Sooooo delicious mannn
Always go here for my daughter she loves there nuggets and they are really fast at getting your order.
Every time I come for lunch the service is good and the food is always fresh.
Good food but the drive thru is always packed.
Order was correct drive through girl was nice
I have never had Wendys get my food so quickly. That was the best!
Organized clean fast and hot food. nice large parking lot, and practices social distancing.
Wendys is always my favorite fast food! Love getting the chicken nuggets, fries, and frosty!
Dirtiest Wendys Ive ever been too. Management needs to clean house. Lobby covered in trash, bathrooms filthy, meanwhile employees are sitting on the counters hanging out.
Clean bathrooms and store. Got my food order correct. Seems it was recently renovated no problems
Staff is great especially Nicole and Michael. They are more then willing to help an unhappy customer and not cop an attitude.
The service was slow but not to bad. The food was good, and the table could of been alittle cleaner.
Total reviews rating 3.6
199 Reviews for Wendys 2023:
Review №1
2022-01-26The fries are always fresh hot and crispy! Meats is fresh and I always get what I pay for. Unlike other fast food chains I also always get napkins and other eating utensils. Its fast and their everywhere! Did I mention they do breakfast? And not a soggy sandwich wrapped poorly. I love Wendys.
Review №2
2022-04-11Found an old dime in my co workers salad. A child or an adult could have choked on that.why is money being tossed around food?
Review №3
2022-05-27Exceptionally friendly staff and we received everything quickly but our food was barely warm
Review №4
2022-07-03Not a good experience. Sandwich had onion, I requested no onion. The fries looked and tasted old. Ugh! I didnt finish the burger nor the fries, taste was well below average!!
Review №5
2022-05-30I know it was late and all but the food was absolutely disgusting. My cheese burger was cold and soggy, the fries were cold and everyone can probably agree that cold fries are gross. My order was all messed up, they charged me for a drink I didnt even order. This has to be the worst experience Ive ever had.
Review №6
2022-03-24The sandwich was great, the potatoes, which are usually very good, were definitely not good today. How did you not see this???
Review №7
2022-06-06This Wendys was decent we stopped here during a fishing trip for lunch, the bacon was pretty greasy when we got sandwiches but they did allow my girlfriends service dog to come in with her holding him so that was a kind gesture
Review №8
2022-06-24I dont give any stars. We ordered chili and about half way through we found a pepper pack. We called Wendys and the girl that answered the phone didnt want to hear it and told us mgr. Was not there and also on vacation for two weeks so their wouldnt be one to speak with about it
Review №9
2022-05-23We were staying down the road and wanted a quick bite to eat, Wendys was just that. The food was good and pretty quick
Review №10
2022-01-09It was a miss for me on the last visit. Card reader was down after waiting in drive thru, went in to pay and order got deleted. Order was restarted, then accidentally handed off to another family.. became a 10-15 minute wait overall because meat wasnt prepped after first 2 mistakes.