Phone: +1 216-475-3377
Opening hours
  • Monday:8:30AM–5PM
  • Tuesday:8:30AM–5PM
  • Wednesday:8:30AM–5PM
  • Thursday:8:30AM–5PM
  • Friday:8:30AM–5PM
  • Saturday:Closed
  • Sunday:Closed
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3.1 (12 comments)

Review №1


As a local Realtor I highly recommend Weiss Movers to all of my clients and they get glowing reviews. I also have had the team at Weiss Movers out to my house to help me and they are super professional and accommodating.

Review №2


We had an exceptional experience with our moving team at Weiss. They were friendly and efficient and I would highly recommend them for your move! Marilyn and Jim Mauck

Review №3


SUMMARY: Damages, missing items, improperly rebuilt items, no response from the company.DETAILS:I think the two man crew on day 2 was overwhelmed that impacted some choices made.I was told on day 2 that they left only a few boxes of my framed pictures because the boxes were too heavy. Incorrect. It took 4 van loads, 2 Honda Fit loads with the seats folded down, and 2 Honda Accord loads to remove the remaining items from the old house.I also saw a gallon of sealed distilled water had been kicked or knocked over and water spilled out onto the hardwood floors from the impact and left.Some boxes of antique books and other books of my deceased mothers had been dumped onto the floor and one of her antique books I intended to sell damaged irreparably as well as other books meaningful to her damaged and bent.In my new garage, I found boxes labeled fragile, do not tip stored upside down. I found another box of books that had been treated similarly as the previous.Some scratches were made on my newly refinished hardwood floors at my new home. I didnt see one until later, that included paint marks and drag marks later under a piece of exercise equipment where a foot had fallen off during the move and not replaced in time before placing the item in the new space. The scratch and paint appears to have resulted from being placed on the floor without the foot in place.There are also some paint marks on my grandmothers dressers that were not there prior to my move, caused by being rubbed on painted surfaces. Usually the tops were covered with a moving pad, I observed, but not always the full face or side, as was the case here.A leg on an antique cabinet of my grandmothers was also broken and glued and a few scratched floor spots stained with a pen as repair. There were scratches to other wood CD storage cabinets I also found later that were not repaired.I observed the movers dropping, from height, expensive plastic weatherproof storage containers that primarily held precious items from my deceased parents. When I observed this behavior, I asked them to stop and explained why. There appeared to be irritation at my request. When I observed some broken storage containers at the end of the move, the crew member scoffed at me and said they wouldnt replace them. I found other cracked storage containers later.There was one item (a entertainment center late in day 2) I was told would not fit into the basement room I requested it be moved to. I pressed and they insisted it wouldnt fit but didnt measure. It wasnt until I asked for a measuring tape in dismay that the movers tried to move the item. It was a tight squeeze but they made it in and I was grateful. I wonder what would have happened if I had not asked for a tape measure.My exercise machine was put back together backwards and I have been unable to fix it myself during the pandemic so it is unusable currently.There were, however, many things the crew did very well and Im grateful for all of them.I reached out to the POC, Wayne, just a few days after the move and was told he was the correct POC for these issues and that he would review my emails with the service manager and crew leader at their team meeting the following week and that I would be contacted afterwards to discuss the move. I followed up multiple times over the next several months and never received a reply or a call or any remedy to the outstanding issues.I have since had opportunity to go through every single box, and have also discovered missing items, including an entire box marked Most Important Kitchen, DAY 1 that had several of my most used kitchen items, including tools, pots and pans, etc.Despite the things the crew did well, I would not recommend this company because of the breakdown in responsibility taking as well as the issues I observed and the lack of remedy of them.

Review №4


I was very impressed with the professionalism of the two guys who moved a huge treadmill from the basement. I regret not remembering their names but I have not stopped talking about them since they left. If I ever have to move in the future, I will definitely utilize your services as well as mention your company name to friends.

Review №5


I used Weiss Movers a little over 1 year ago and they did a horrible job. As was mentioned by other folks, there was no inventory and some of our good went missing. Additionally, a table and two couches were damaged and never repaired after multiple attempts to reach Weiss’ damage and repair dept. Please do yourself a favor and look elsewhere for a competent moving company.

Review №6


We used Weiss Movers for a household move and storage. During the move which was local, they did not inventory anything nor did they use new boxes when packing resulting in way too much damage to our household goods. Weve moved 13 times n the last 25 years and never experienced such a poor quality mover. On top of that while our items were in storage, Weiss shipped at some of our items in error to California and now they are lost. After the loss, I listened to Wayne promise me he would take care of everything, and hoped for the best. Sad to say he handed the ball off to insurance and I might get 5% of the total claim.Think twice before hiring this company. Talk is cheap and the proof is always in how they actually perform, and in this case they didnt . This should be a zero star rating.

Review №7


Worst moving company Ive ever seencompletely unorganizedalso couldnt figure out how to move a pinball machine they originally said wasnt a problem

Review №8


Too many problems to even describe. Avoid this company at all costs.

Review №9


Would not return our phone calls to schedule. Used Two Men and a Truck who were terrifuc

Review №10


Only 1 star because thats the lowest rating.... A .01 star would be more accurate. unprofessional and rude. Careless with property.

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