Kerbside pickup
Yes
Reinforced security
We got you covered
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Enhanced cleaning
Daily cleaning
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Conciergerie
We take care of you
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Comments (199)
The employees were so nice! We had help back by the dressing rooms and the two ladies back there were so sweet.
The gas station was clean, bright, and best of all, cheapest as far as I could tell. Receipt printed which seems to be a problem for too many stations. Discounts available with memberships.
Typical Walmart, prices raising like everywhere else. $1.85 eggs are now $3.15 a dozen. Gas $4.40 The dollar is getting smaller.
I have a friend who worked for the toxic environment at this Walmart and a floor manager made inappropriate remarks towards her along with a male coworker and when it was reported by her, upper management did nothing to help her or deal with the male coworkers. They are so desperate for workers that they tolerate harassment.
PERFECT TIRE SHOPGREAT SERVICE AND QUICK AND GOOD PRICE.WOMAN WORKING OUTSIDE DOING TIRES AND STUFF .....NOW THERE U GO ..I.LIKED THAT ...ANDDDDD VERY FRIENDLY .THAT IS HARD TO GET THESE DAYS .THANK YOU WALMARKT ,BE PROUD OF THESE 2 ...PEOPLE LIKE THEM NEED CHERISCHED
Store to busy always do pick up bc I had a problem with 2 of ur associates the wouldnt even help a disabled person
Bakery cant get my orders right never order again ordered cupcake cake and cup cakes and neither looked like the was supposed to need to get someone to know what they are doing
Walmart employees dropping totes had totes stacked higher than van dropping them in the back of vehicle asked for them not to and so then they poorly stacked groceries. Took pictures it was so bad busted groceries open..called manager wasnt concerned. Wouldn’t recommend this location or it’s service
I like this Walmart, easy access just off of I-71, just wished there was 1 closer to me!!
Cashiers are very slow and NEVER have enough aisles open...I NEVER use self checkout because I dont get paid to work there and its a hassle anyway
Its Walmart. Employees are usually decent when you can find one.
It was great. They had a better supply of things than they have had. And the employees are great! One in particular is Betty. Ive known her for a long time and she is an awesome person.
I shop here all the time and never have I been so aggravated in this store until today, I found 4 different its I wanted to buy in jewlery Dept I stood there for half hour while 3 employees put a new battery in 1 watch, half hour 3 people and they proceeded to all ignore me standing there even though I ask if 1 of them could please assist me, Iit was like how many people does it take. I will not be back I will take my business out of Mt. Vernon, Walmart and go to another county from now.
Nice employees but bread an stuff like that goes bad fast
They got rid of my pillow because of political issues. Unfortunately
Walmart Supercenter in Mount Vernon takes great care of their store to ensure your safety during these unprecedented times. Great for local shopping due to the large selections and low prices. They have toilet paper now lol.
For the past few weeks, Ive been finding outdated food on the shelves, some of which is over 6 months past its use by date. Ive even seen some food items such as beef jerky and ham hocks that had their own ecosystems thriving on them. Shelves are often empty and a lot of the newer employees arent very helpful. Customers shouldnt have to be checking dates on their groceries before they buy them.
Walmart pick up is so slow they absolutely suck and need better service
Its walmart, full of walmart people. I do my best to limit my shopping at Walmart. If I can get it elsewhere. I generally do! They want you to check yourself out, get the carts do their jobs, and they dont lower the prices or pay you to do it.
I dont like to go in but ordering my groceries from Walmart online is the best thing they ever started up!!!!
Hands down the best experience Ive had at any local Walmart.
Im only giving it 3 stars, simply because of the produce section! Someone needs to monitor it a little more closely! My husband and I went to buy a cut fruit snack tray, and two of the large trays had rotten fruit in it with mold growing on it! I placed the trays off to the side and upside down, in hopes that an elderly person who maybe couldnt see very well, didnt try to buy them and make themselves sick! In the end cap cooler, there were open boxes of hamburger patties. Also! Someone NEEDS TO ADDRESS THE MUSIC! ITS SO LOUD AROUND THE COOLER SECTION, YOU CANT HEAR YOURSELF THINK! PISSES ME OFF EVERY TIME IM IN THERE! However, beings besides Krogers, its the only other large store with a decent variety (most of the time anyways) I have to go in there unfortunately. The people are awesome! Very friendly! Very helpful! Just please monitor the produce better. And for the love of God! Do something about that music! We shouldnt have to holler at each other to be heard walking next to each other! That is for real! We have literally had to holler to hear each other! If I wanted loud music, I would have gone to a concert! Economy is tough right now. So we need to be able to think and figure our budget for groceries, and that is definitely difficult with it like that!
3rd shift sucks at there job but other then that no complaints
Things seem to be getting limited at the store but i order on line for delivery and never wait to long to receive my order.
The self checkouts need to be clearly marked if they dont take cash!! I had a large amount of items, was all finished scanning, only to discover you could only pay with a credit card! I was then informed that if the screen has a red line around it, it means card only. Who knew?? And that the home office will not let them put up signs. They let me pay for it with cash at another register, but the cashier rolled her eyes and said to look closer next time. So look for a red box around the screen the next time you check out. 🙄🤷♀️
Ok I guess even though I dont shop here much I didnt find what I needed but did find a few other things I needed.
Most staff is not knowledgeable in their departments and clearly just there to do their shift and dont care about customer service. Also the new protection plan is a joke it is provided by All-State and you have to take to a repair shop and pay for service and then beg to be reimbursed by the protection plan
As expected for a Walmart branch. Never seen stocking issues, always staff around to assist. Ive been here at least once a week for the past year and havent had any issues or incidents to report.
Store was clean. Associates were kind & helpful.
Ordered online and have been fighting to get refund on items sent back due to being incorrect one sent and missing assembly parts. Wasted countless hours attempting to get my money back on items they have sitting in the returns warehouse. Beyond frustrated!!!!!!
Store 2149 new money order machine broken for 2 weeks had to go to Kroger to get money order for rent.
Drew was very kind and efficiently handled the delivery of my pickup.
No personal watermelons nor fresh ginger root, but the rest of the order was filled promptly, ready for pickup as scheduled, and the cold items were kept and loaded together.I especially appreciate the isolated and quiet pickup zone at the side of the building. Thanks!
The Walmart money card is a scam. I had been using it forever and I was in a car accident and the insurance company sent me a settlement to this account. The card company asked me to send a picture of my driver license for verification and I did so then they closed my account and said my state issued drivers license was faked and they closed my account. They also said I have to contact the insurance company and have them fight to have my money sent back to them. This is a joke and they need to be shut down you cant even understand them and they obviously dont know what a real ID looks like DO NOT GET THE WALMART MONEY CARD
Ive been calling for 40 minutes just to ask one simple question. Staff doesnt bother to answer phones, though I know theres plenty of workers that one could pick up. Now I get to drag my 4 kids out there just to get it handled. I hope they actually hire some decent people soon.
It was the usual. Stopped in for a couple of items. They were in stock, and the prices were good. Went to the front to check out, and there were 3 cashier lanes open, each with between 8-10 orders in line to check out. The self check out lanes were no better. I would hope for more staffing during these times. Store was reasonably clean and tidy, as there was freight being pulled to the floor, so was not expecting perfection. A few more cashiers would earn a few more stars.
Just went there to get a new phone and got excellent service.
I had my oil changed. I got the deal where they sweep, fill fluids and, wash your windshield. The floor wasnt swept and the passenger side of the windshield wasnt washed. The good side was they werent busy at all I got right in and done. Then when I went out to my vehicle the front windows were up back windows down doors locked. Lol. This is why I havent been there in forever and probably wont go again. 35$ and didnt get half what I was supposed to. Oh well lesson learned.
Check out is slow oh thats right you do it your self
Real helpful cashiers love the pharmacy
Try to not shop at Walmart because of their greed of money. Not hiring more cashiers,cheap quality. Watch yourself, yesterday cashier didnt give me $40 cash back. Once charged for 2 lamps, only got one. I didnt look at receipt, they wouldnt refund overcharged.as I didnt notice before I left store. Luckily I realized not given cash back before I left
This store NEVER HAS ENOUGH MOBILITY CARTS...having to sit and wait an hour or more is irritating...shop here very infrequently as its always an issue. Other stores are happy to have my $$
I am so disgusted by the uncleanliness of the restrooms. The toilets in the back are stained where the water sits in the bowl, does anyone ever scrub them ?I used the family restroom & the sink needs scrubbed badly & the floor looks like it hasnt been mopped in a week...black.These were never this disgusting until one of the custodial staff retired.
Disappointed they didnt have apple cider vinegar/ with mother. They never have it. Bs!!!
I hated going into this store years ago. Since then, they’ve made a lot of good improvements. Store is a lot cleaner, a lot brighter, is usually well stocked and the employees are all usually very friendly. I’ve been pretty impressed the last few years.
Please enforce mask usage. 30-40% of the people inside were not wearing masks and no employee was at the front or within the store enforcing it at all. The staff is great and very quickly answered my questions when I needed to find something, but I don’t want to come back because of the amount of people not wearing masks despite state law.EDIT: After research I have found out that stores, including Wal-Mart, are not enforcing masks to protect their employees from physically harmful customers. So, the general public is now at risk of both hospitals running out of resources and death. All due to some people not only being inconsiderate of the safety of others, but theyre literally willing to physically hurt others over their own selfish reasons. This does not include the people who cannot wear masks due to health reasons. I get that. I cant help but be infuriated by the others. A huge thank you goes out to the people who actually do wear masks. Thank you for being considerate of others safety and thank you for not beating up the employees.Rating updated to 5 stars because the staff was genuinely good. Im sorry you had to worry about being harmed over all of this.
This is Wal-mart so they have fairly standard layout and expectation. All the associates I interacted with were professional and helpful. Now, while this is controversial (not sure why) there were several customers not wearing masks - and while that is not the fault of any associate - there needs to be standards upheld (even if it makes folks unhappy). Use the curbside service if you dont want to wear a mask - or Wal-mart should empower their associates to escort people from the store.
Clean your own cart now but at least usually have wipes for carts
I learned today that you cannot make change at Walmart. I got a 20 on cash back and wanted to give my friend 10 for gas but I was informed that Walmart does not make change.
Quite helpful and knowledgeable electronics staff
Never anything in the store, makes me feel like they are more broke than I am..
Seems to me there is more and more empty shelves with nothing being put back on them.
Just love going to a store, where you spend 20 minutes shopping, and an hour trying to check out because they only have two cash registers with human beings at them. So then you check yourself out but you dont get any benefit from checking yourself out. Then also having the Walmart employees, because they have nothing else to do, stand in your way and run into you as youre trying to walk down the aisles. So glad I only go to Walmart once every 7 months Im good for another 7 months.
I cant stand going there! The few employees they have are not helpful and are mostly rude! I watched a young employee watch a old man load his own mulch as he watched! Totally disgusted with this place and Id rather pay double at ours small IGA, that not being the case but I would!!!
How about walmart support the American people and sell more Made In America products
I mean, its a rural Midwestern Walmart lol 😆 big fun!
Do not use walmart tire and lube in mt vernon ohio,they are incompetent, unprofessional, and it seems to me completely dumb when it comes to auto and tire anything, was only car there and still took then 1 and 1/2 hours for 4 tires, then on my front wheel drive van they put snow tires on the back. If u are remotely mechanical inclined, then u know to put the snow tires on drive axel.
Everything at one stop and love the new walmart+ options!!!!
I appreciate the staff who wear their masks correctly (covering the mouth and nose) keep the store and carts clean. I feel Walmart is doing their part to help keep people safe during this pandemic. I really like store pick up of groceries, store items, and pharmacy.
Amazing. Experiemve?Its should ne requirement to have the regular registers open with happy ppl
The lady at the self checkout was a bit rude, nothing friendly about her. Made me uncomfortable to even ask for help. All I did was ask her if I could use Cash there and she must have misunderstood me because she kind of snapped and says you can do it yourself and then I repeated myself by pulling my mass down so she can understand me better if they took cash at these register self-checkout registers she basically waved her hand and says yes no eye contact and watch me as if I was stealing something
It’s Walmart…..I hate their business and how little they pay their workers. Problem is, in a small town you have no other options. I do everything I can to avoid shopping there, but still find myself in their isles a few times a year. Just wish there was a better option closer.
The usual experience for us. Able to find what we were looking for and then some. The norm for Wal-Mart. Better take a cart with you whether or not you need it... lol
Shelfs are better but trying to check out is crazy
Wouldnt say its the best walmart but not the worst either. Typically have most items you want. Wait times in electronics can be very long at times. As it seems they could always use more help
People are not all wearing masks.Saw an employee trying to tell a lady with her two kids that she need to wear a mask in store and that he would provide one for her. She just kept walking. Very rude lady. I hope they kicked her out for non compliance.
Always liked going to the Mt Vernon store. Clean and stocked. We lived up there. Good community base store. Good people and felt safe. Prices are a little higher there because each store base the price on location and competition in the area.
I received my watch in a very short time. It was very easy to set up. Love the color! Just what i needed to get started on my treadmill. Thnx
We go to Walmart when we need to get food/house hold supplies/ everything lol !
Unless they hire live cashiers I will keep avoiding WalmartSuch greed of money,customers come last, long lines for a human cashier. Not supporting greed!
Customer service does not exist here. You find stuff stocked in the wrong places with the wrong prices you get to the check out and find somebody screwed up and the customer pays for the mistake or gets attitude if they refuse. If you want service shop somewhere else but if you just want stuff at cheap prices Welcome to Walmart.
Only $3.00 each...SWEET (Jeans & skirt)and for a $1.00 I got a tank top..
Guy in the tire shop is probably one of the dumbest people Ive ever met....how he has a job is a question that Ill probably never know the answer to.
You can get groceries and other items.
The guys at the auto center gave me the quality service I needed for my vehicle at a price I could afford. They were friendly n professional. I will b back!!
Not a fan of the self checkouts. Every time there is something that doesnt scan right. Stand and wait. I prefer having someone ring me out. If i wanted to run a register I would get a job doing that. Oh, wait....but you would lay me off and buy another machine to take my place.
Cant find help . Items put in wrong spot
Kirk is great! He takes the time to go over and above. He followed up on a situation with one of our daughters meds. Excellent customer service!
Walmart Pickup was terrible. I was told the pickup time was between 6-7, I arrived around 6-- I didnt get it until 2 hours later. I called the manager on duty at the time and she fixed the issue and I am happy with the outcome. The best advice I can give is to not expect the pickup time to match the online app and perhaps give them a call to ensure your order is ready so you dont have to wait.
Over priced...price gouging. Since the pandemic hit, prices have gone way up and they are short on merchandise too. What really stinks is our choice is either Walmart or another store that is over priced. .
I love the way the crafts have been rearranged and new supplies added. We were only going to price some of the products today but since there were new things added and I had planned on purchasing on line, we went ahead and bought them now. Soo nice. Sure hope that moulds are added to the cake decorating section soon. Who ever designed the new look deserves an applause and a thank-you.
Been coming to this Wal-Mart for decades now.The new remodel makes for quicker transaction with the added self-service area. They are almost always In-Stock for whatever items one might be searching for.Employees when found are all very friendly.Customer-Service in general however is hard to come by. Like most Wal-Marts Im unsure that acknowledging customers is ever actually encouraged.Nonetheless, a store in town that can usually always be counted on to have what youre seeking.
Impressive improvements in place at the store. Things seem to run more smoothly than ever, and theyre only adding more features. Seems as though theyve increased staff as well, evidenced by the cleanliness and neatness of the store. Folks who get frustrated there, in my experience, often just dont understand the technology yet.
As per their set standards I was well pleased on this excursion, what I needed was in stock and in place at an reasonable rate. I shall return.
Very prompt service & friendly staff. They were able to clear up any questions that I had quickly. Had everything ready in the time slot that I picked & when they were out of the store brand item, they offered to substitute with a name brand. Excellent!
They dont price match their own website. So I had to do a pick up order FOR THE SAME ITEM and then I got the online price. Just extra work for the customer for an arbitrary rule that wastes my time and their online fulfillments staffs time. I was in the store and had the item in my hand.
Good inventory levels, store was clean
Always a pleasure at Wally world
Wal-Mart Mt. Vernon, Ohio 43014Let me start with I have warn my mask and followed precautions since day one of the covid 19 pandemic! Not only am I a Nurse and understand the importance my father is suffering from a long term chronic lung disease and he is at the end stage. So when i tell you I purchased a drink when I first arrived and split it down my mask then COMPLETELY FORGOT. My plan was to just buy one but before i seen any i FORGOT.. im beind sincere...the way the Employees and patrons were treating me: gossiping loudly enough for me to hear - wouldnt service me... I was told to wait and abandoned when I asked another employer behind the service photo counter she replied im littlerly off my shift They played around with me for 10 min before I started noticing something was off < I needed someone to unlock the glass shelvesback in the tech/ photo department> I heard the comment from the wal mart Employee to the customer, Youd think they would be used to wearing them by now ! Did it click oh shoot my mask. Well unfortunately 😕 i got mad and let my emotions handle the issue with anger 😒 🙃 🙄 and in not proud of that either. Now that Im calm down I will report the Employees. Because not only was it a accident and of they would of said something as a reminder the one in my pocket was probably dry by that point but I have been VACANATED with both shots. Im sure im not the knly one with the vaccine and that kinda of judgment is uncalled for.
Still not very well stocked. They definitely need to hire! Not enough cashiers and service people ,nearly non existent!
Bought new frozen Detroit deep dish pizza for $6:50.Hardly had any topping so all bread. My two bulldogs would not eat the pizza either.Would not buy again.
I hate Walmart they never have enough cashiers and I refuse to use self check out because it takes a job from a human person I think thats terrible they make plenty of money to hire people instead of promoting machines
Great gas prices. The cashier was a bit harsh. A gentleman paid with quarters. After he left she made a rude remark about paying in coins. I have been where coins are all I had but it didnt make me any less of a person
Walmart is the only place in Mount Vernon to shop for food, clothing, and tires in one stop. But you pay when it comes to knowledge help and selection.Basically it is an evil necessity.
This store is always stocked with great variety of items. The employees treat you like they are glad you are there. Clean, laid back atmosphere .
Its always busy and if you dont go early in the morning to around 12 p.m. or so you might not get the items your looking for in produce. it may not be fresh either. Im a stickler for checking dates and freshness and happen to notice depending on the time of day your fruit and vegetables wont be rotated. Recently went through renovation which makes it a bit of a pain to find some things but it looks really nice.
Used to love this store until they super sized it. Now I cant walk through it to shop, they never have enough motorized chairs for disabled shoppers. Prices are best in the area but if you cant move through to shop, prices dont matter as much. Also, they understaff consistently. If you need help be prepared to look all over the store for assistance.
You ask for assistance to buy an expensive camera out of the locked case. They say we will be right their... 40 min later still no one. Went to best buy got a better one for about 60 less. So I guess thank you for not doing your job walmart.
Love shopping at Wal- Mart:) :)
I liked the fact that Wal-Mart rearranged isle-ways in such a way that it feels more open and does not hinder traffic flow. I did not like the fact that they cut out part of the fabric selection in their sewing department. I also could not find any marked down deals. It is clearly oriented toward crafting only. I wish they would add a selection of cotton knits, linen, and wool blends.
I would have liked it better if they had some 🐈 food on the shelf.
Less checkouts open. They could not take cash the last time I was there due to not being able to get into their vault.
Some variety in clothes, with name brands, are available. Household goods are plentiful. Take your time to check out what is there. Between low prices and coupon offers, you can buy a complete outfit for $20.00. This includes dresses.
Their pick up service is new and getting better...they actually staff it with personnel that know what they are doing. Still some inefficiencies, but they are polite and do actually make an effort. I will be using this service more in the future. We purchased a mower online and were able to pick it up an hour later without waiting in line or at customer service and was quite efficient in that regard.
Every time I go in there you can never get anybody to get somebody to work the jewelry counter its like that all the time it doesnt matter what time you go in you never can get anybody over there you walk around you look for people you go to another associate you ask them and they still dont theyre still nobody there they need somebody there all the time I granted I know its probably not a very busy position but when you walk around the store and try to find somebody its very aggravating and you get no help and then you go back again hoping that somebodys going to be there and theres still nobody there thats the part I hate about Walmart
Order Gray Away for my hair. Great product. Arrived the next business day. Cant expect any better service than that. So happy.
Every time I go, something rings up a different price than what is marked and then they argue with me. I cant imagine how many people get ripped off and dont notice. Its ridiculous.
Needed a fresh turkey, and was able to find one. Got in and out quickly thanks to self-checkout.
They have a lot of items but they always seem to have trouble ordering enough of certain items to keep them in stock. Diapers are a gamble wether they will have the box you want. The people who work in the store are friendly and helpful if you ask.
Cashier and clerks are very friendly and engaging. Also had more than 5 checkouts open! Wont shop here very often ,since they stopped ammo and gun sales and wont allow me to carry my own gun for my safety. Drunk drivers and cigarettes kill more people then guns do.
I stopped to purchase a brand new tv. There employee were all mostly busy with other customers, which, thats fine, they were doing their jobs, the other people were there before me and Im a mostly patient person. But when it did come around to my turn, the employees were very helpful in helping me pick out the right kind of tv I was looking for. They even went as far as to offer to go back to the stock rooms if they didnt have the particular set that I wanted, to see if they had it in stock.
Usually pretty busy but the cashiers are pretty quick so it doesnt take to long checking out.
Change for the sake of improvement should be embraced. Change for the sake of change is a sign that weak management is making an attempt to justify their existence.The recent renovations would indicate the latter is at work in this store. New additions include a more congested entry, courtesy of turnstiles and increased displays, that make even entering the store difficult. Product placement has changed and the changes are anything but intuitive. For example, the catfood and dogfood have simply switched aisles. There is no increase in space for either product.Speaking of aisles, where there was once a break in health and beauty, there is now a long stretch of many columns of product. Instead of seeing increased variety, shoppers see increased claustrophobia to. Rows feel more narrow, mushing shoppers into one another and against towering walls of projectiles. Prepare to get up close and personal with your fellow man!This is no longer a quick stop for anyone familiar with the store. If youre short on time, definitely a pass. If youre willing to spend twice the usually amount of time shopping, and you dont mind rubbing elbows with strangers, then this place might be for you.
Michael, the Dept Manager for Electronics is awesome! He helped me decide on a $150 purchase. He was extremely knowledgeable and helped me greatly. I will come back when he is working because he does a great job.
The store is clean, but with all the remodeling going on its hard to find anything. The isles are so narrow you cant pass anyone. The cashier was so unpleasant. I dont think she had a pulse. Took forever to get checked out. Hope the remodeling is over soon.
This is a very nice Walmart store. Honestly, it is probably the cleanest Walmart that I have ever visited. The staff is mostly very friendly, knowledgeable, and helpful. The management is top notch. Anytime I have had any concerns here they have been addressed promptly and professionally.
I tried to call in advance to check their auto department hours and the phone rang for 5 minutes without any answer, then I called the store itself and the phone just rang without any answer again. Poor service for anyone who wants to call before coming in.
Employees very helpful! Love self check out.
Very let down that they now treat everyone as a thief. After you pay for your groceries you have to re-check out with someone by the door to prove you actually paid for those groceries. I understand theyre trying to keep theft down but treating every single person that walks in the door like theyre stealing makes me not want to ever go back.
Enormously shopping with all kinds of things.Prices very reasonable,amazing atmosphere,very organised shelves,easy to see the prices and offers.Easy will see a taste food prepared for you to have it and taste.The variety comes along in all departments. Parking free ticketFresh bakery all day
Fun nice lots of things to see there is a section for everyone weather u like electronics Food Hunting/fishing Skin care clothes ect you should visit have a good day
Big selection of items, though I do not care for their produce, to many times I have bought produce there, strawberries, blue berries, stuff like that and get home only to find they are rotten. They like to hide the bad fruit in the middle or on the bottom. They have like about 13 cash registers, not counting the self check out registers but they never operate more than 3 or 4 at one time while lines are back almost to the isleways. Therefore making it ridiculously and unnecessarily slow checking out. The remodeling and relocating things have made it a big pain and inconvenient.
Hate the changes to the store. They seem to not have some of the products they carried before the changes. I watch the cashiers have problems with checking out produce. This is a problem I dont want to go thru every time I shop. I go to this store because I know where everything is. Not anymore, you hear constant complaining going down every aisle. Sometimes changes hurt, I dont like it.
Walmart is easy its easy to talk about cuz Walmart has everything and anything that you would need for any project to the lowest be like buying fingernail clippers all the way up to tires and stuff in the auto so much stuff in between as well my favorite place to shop
Betty was an absolute joy as we were using the self check out!!
Went looking for the famed Flex Seal to make a quick repair to an old tub surround. Purchased the spray on clear version.
They constantly have people stocking the shelves, but somehow items are still never in stock. The guy at the deli is always recommending I go to the Kroger deli down the street for one reason or another. Maybe he knows something I dont? There are NEVER enough lanes open. Only 4 lanes out of 30 or so are open at any given time, and the self checkouts are a joke because you always need assistance.
Bought a pallet of material in #40 bags. They didnt have anyone who could run a fork lift to load it into my truck. Had to hand load it. Unbelievable.
Im not a huge fan of Walmart in general but they always seem to have the things I struggle to find.
Gates to get in, you literally have to sort through a maze to get out. Self checkout is becoming the only option. If you cant pay someone to check out the things I want, you can pay them to put them back. Ill stay home and order online. Walmart is the next Sears. I cant wait to see this place go bankrupt because they refuse to keep up with the times.
If I could give this dump a ZERO I certainly would. New remodel is absolutely horrible. Removed all the floor tile and the patched and repaired concrete floors are hideous and disgusting. The isles have been narrowed and now have minimal room for maneuvoring. Took out many registers and loaded up with self checkouts. If you want me to do your work, I want at least a 10% discount! Everything has been moved around in the store and you have to hunt for everything. Selection of most items have been slashed leaving minimal or no choice for selection of items and brands. Went in the other day, no Colby cheese at the deli. One whole case was empty and was told it was going away cutting way back on selection. No distilled water, no turkey bologna, no pickles we like, limited selection now on Jello, poor selection for steak sauce and the price of eggs jumped 40% overnite. Fruit and vegetables no where near the appearance and quality of Kroger. Went to check out and only three registers were manned with long lines at each. We complained to two women in yellow vests standing in front. Talked about the situation and they were pretty much in a fog. Why were they not working registers instead of standing there jawing doing nothing. The parking lot looks like it has been bombed. Wal-Mart, you are on a free fall here and your customer base is not happy. Every corner you turn all you hear and see are unhappy people complaining about this mess. Someone needs to wake up here including the store manager if they even have one that is asleep at best and not paying attention to what is falling down around them!
Like I said before it’s a home away from home. They have different departments for different people. A big selection of children’s clothes. The big Infant department. Handicap carts for older people or for people who have trouble walking or if you have a foot in a cast hop on and take a ride. Lots of check out with self service.
The price is always right, which is why I go back but Ill tell you what it would be a great place to start an automotive service facility. Its the old adage how many Walmart employees does it take to change a tire? At least three, one to criticize the guy doing the work, and at least one or more coming over to stand to avoid from doing any work they should be doing. An oil change is a minimum an hour and a half if you need to have a tire changed your looking at basically the same amount of time. Every other place Ive been to can do it in half the amount of time or less.
Good store. But every time u find something u like they quit carrying it. Needs more gluten free foods n cheaper prices on gluten free baking needs. Pricey on toilet paper n tissues n paper towels. They carry more of their brand but pricey.
Walmart is your one stop shop. I have bought some great clearance items here and like their Pioneer Woman collection. Also, the website is great and you can get items shipped to the store to pick them up for free.
Easily found what I was searching for and great customer service
As always Walmart is just a gross store that I try very hard to never have to go to.
This store is still in a new renovation mode and nothing is where the average person would think it would be. They have more self checkout lanes but not enough larger lanes open and peak times. Be prepared to have patience.
I love that Walmart has virtually everything you might need in general, but I really dislike the lack of staff to ask questions of in the evenings, or that only one register is open at night or in the early mornings. Its an annoyance when you have very few items and have to wait for someone with two full carts to check out because thats the only open lane.
Vision center eye exams. Very thorough exam. We got 3 pair if glasses for under $500.00. Thank you Walmart!
Claustrophobia TO THE MAX. Quiz time! After going to get 2 simple items here and taking nearly 45 minutes to do so, the customer walked out and muttered under her breath this store needs toa) hire more cashiers,b) quit worrying about stocking shelves mid-day when they have a 12 hour shut down every night,c) follow COVID-19 regulations on capacity,d) quit giving me grief about pulling my mask down. You stuck the milk clear in the friggin back. Thats considered exerting energy so technically I dont have to even wear it!or lastly e) ALL OF THE ABOVE.If you didnt guess E, youre probably one of the managers at Walmart.
This is the worst Walmart I have ever been to!!! None of the sales associates Have ever taken a customer service class In their life I guarantee it. Everyone is subjected to their pace...which is that of a 90 year old woman with leg and back problems. Total chaos, with no customer service. Maybe Walmart should usevSome of that money from being the very top and hire some ******* employees. 85 degree day out after rain so humidity levels are high...think they have AC on...NOPE. I
Never really have any problems with Walmart
Great place to shop with the exception of checking out. They only have 2 or 3 cashiers working. They want you to use self checkout. Not going to happen with me, will shop somewhere else.
Placing of the shelves vs huge concrete square posts are super inconvenient. Ladies were very helpful with finding the products I was looking for (fairlife Power Core). Where was it? High on a shelf behind one of these barriers. No way would I have found it and I could barely get behind those square posts to get them. Super inconvenient. Not sure why ($$) they would even place product there expecting people to see it and buy products behind it.perhaps Amazon will earn the business to get that products vs driving 40 min to try to wedge myself between the barrier and product.
Have stuff in stock and everyone real nice and knows where stuff is a talked to t try his Timmy and he helped me like 3 times find stuff
I like a lot of the employees I worked there 8 1/2 years and made a lot of friends. I like the variety of food on the grocery side and 9 out of 10 items beats Krogers prices and food selections.
Walmart continues to go down hill. They dont keep stuff in stock and they hardly have any checkouts open other then self check outs. The biggest issues would be that they did away with price matching and uped their prices afterwards.
8/26/2017 - CSM Randy (Randolph) provided exceptional over the top customer service for my son and I. My son had picked out a toy and when it was rang up it was more than what the tag said on the shelf. I told him I couldve misread it or someone put it in the wrong place. As we waited patiently he went to check it out and when he came back he said no there were a lot of them in the same place and he would honor the cheaper price. While most places wont do that he showed that this Walmart cares about its customers. Thank you again Randy we appreciate you.
Always the walmart i go to but my last shopping trip i went to just wanted to say thank you to tall lady (shopper) who helped me grab something on a high shelf cause i was to short lol i truly appreciate the help 😁
They have updated recently with grocery pick up. They do not charge as the other local grocery store does for pickup. They also have added a ton of self checkout lanes that allow you to not wait even if you have a cart full.
Crowded and empty shelves and not enough cashiers and nasty bathrooms.
Bathrooms werent clean. Two male associates were helpful and very nice. Deli people were helpful and nice. One female associate when addressed snubbed us and refused to help or even speak to us. Overall cleanliness a three.
You know for the community this Wal-Mart services, there is not that much to complain about except nobody works as a team other than the electronics department since they got a new manager. He knows what he is doing and his employees know what they are doing and nobody is just standing around looking for something to do or texting.
Horrible customer service from associates who refuse to check stock for inventory even though online says products are ready for pickup today. Checkout is always extremely slow, and now that it is being remodeled, some aisles are extremely narrow so they can fit more product in the store. Im avoiding Walmart now.
I bought a drone that was broken in the box. At least there wasnt a problem with a refund. I found a drone that was not priced first, and I inquired about the cost when the sales clerk told me the price, I jumped at the deal only to find out it wasnt in stock even tho there was a display card on the shelf representing in stock status. Extremely disappointed to say the least.
It took 15 minutes and after being paged twice for help in the jewelry department, I finally got waited on. I could find no help with finding a grocery item so I left still not knowing where to find it. I had the choice of checking out my own items (good luck with that mess) or wait in line for who knows how long to go through an actual staffed checkout line. I chose self check out and yes...problems with that too. I tried to speak to someone in customer service to express my frustrationou and you got it! 1 cashier. And a line! So, I left. Arghhh!
Seems like majority of employees are mentally slow....... 2/15/2018. I came to pick up my childs eye glasses and when I get out of my car I almost stepped on a used needle. I quickly notified a young lady pushing carts who quickly went out to observe but did not take anything with her to pick it up with so I assumed she wasnt going to pick it up when she got to it so I informed customer service and as I was walking away the young lady who was first notified walked into to customer service area I assume to either gather gloves and whatever else to dispose of it properly or to notify someone else so they can. Needless to say when I left the store the needle was no longer ext to my car. Obviously walmart cant control everything that happens in the parking lot. Im just glad my children didnt step on it or try to pick it up and Im glad they dont know what it was. Its sad to see this in our community. I know its everywhere now days . It really does break my heart I hope our community can be successful with battling the drug epidemic.
Went on a trip. Bought a bike in another city I was visiting. Got to his party, pulled the tab, bike didnt light up. Took it to my home store. Yes I had lost receipt BUT figured my hometown Walmart would help by replacing bike or at least help me. It still had original UPC so they could have called the store I purchased it but instead told me I had to drive 2 hours one way to get original receipt before she could help me. REALLY MT VERNON OHIO WALMART?? WAY TO HELP RUIN A 5 YEAR OLD BIRTH GIFT!
Has a lot of different things. Some of the workers stare you down. One lady asked me, did you scan your pop after I literally just rang it up. 🤦♀️
Store layout is hard to find things. But cashier Dayna Smith on #5 was super helpful and kind. Will only be coming back due to that young lady.
I understand why there not open 24 hours anymore. Before Covid I was 3rd shift. I still live that same schedule. So stay open all nite damnit.
They were well staffed for the holiday rush, one of the fastest checkouts Ive had at a walmart. Shelves were a little messy in some areas, or not stocked, but great for the most part!
Mount Vernon Walmart was a good experience. Had everything I needed. Self check out fast and easy.
They did well about social distancing, lines werent too long, there were a lot of empty shelves.couldnt find some of the grocery items
Its good ,like there clothing and other stuff. Just hate wearing the masks in there but you have too . Going too be our life for awhile . I like too shop though .
Ended up leaving after I couldnt find where they moved the juice aisle. Along with all the cameras in my face and TSA checkpoint to get out...Walmart has really created an unfriendly atmosphere.
Had way too much trouble with self checkout. Wouldnt take the card, even swiping it. Had to check everything out again. Not a great experience. Never had that happen. Thinking it was the self checkout register.
After I checked out, I found some reading glasses in the eye department that I liked better than the ones I just purchased in pharmacy. I went to customer service and there were 9 people ahead of me and 1 register open. I left
Im done coming here to the pharmacy. Every single time even when a DR calls it in it takes an hour to an hour and a half to fill a script. Nothing like waiting for a script with a sick child in tow. Ill be going to.CVS from.now on.
Not a family oriented place to work like they say in the films you watch to get hired. My moms house burnt down 2yrs ago she was 87 yrd old and l ask for a week off to help, Walmart said NO it was not a tragedy in their so called policy. She was lucky to be saved 20 seconds more she would have burned to death. when a man stopped and when in the house and saved her it was on the front page of the Mt Vernon ohio newspaper and the city hall and gave the man a honorable from the city and she was there and me and family to thank him.I had to voluntarily quit they said. I do not have no respect for them.
Pick up staff at this store, and tom in particular are always great.They all have a great attitude.
Its clean and their fish are taken care of better than any other Wal-Mart Ive been to. Cheap prices on almost everything and usually friendly workers. I dont like the Mansfield and Ontario Wal-Marts, and definitely prefer this one.
This Walmart is always clean, the employees are always nice....I just hate the people who set up tables inside the store trying to sell you phone plans, or energy service or photo packages. Its seriously annoying.
Was not too pleased. After I finally got to the window at the pharmacy, I was informed that the 5 people working in the pharmacy were all going to lunch. Thirty five minutes later, after opening all the windows I was forced to wait another 5 minutes for the pharmacist to get done on the phone (not related to my prescription). She then infomed me to take my prescription with food and finish my prescription completely. After forty minutes I had my prescription that had been ready to go the whole time. I turned to the line of 20+ people, held my little bag of ammoxycilin and proclaimed I felt like I won the lottery.
I really would like to know what happened to my car when I brought to Wal-Mart to get an oil change, but not even but 5 minutes after handing my car over to them. They come back out and hand me the keys saying you have a gas leak and we do not work on cars with gas leaks and me being 17 and young. Of course their going to just say it was leaking when I pulled up. Which it was not leaking at ALL until I got my car back with NO new oil change and another problem to have to take care of (gas leak). So long story short, please do not go to Wal-Mart. Your better off going to a shop down the road...
Shelves are slim and couldnt find what I needed. Staff was very rude and unhelpful.
There is super art in the center, very oxygenated friendly neighbors always greeting guards and cards. Powerfully moving books and magazines all kinds of wonderfully complicated instructions for all the things. Going with careful matters full of care. More that enough to share...oxox you super rock on and on
The gentleman that brought out my order was kind, respectful and stayed safe. He did wear his mask. This made me feel safer.
It would be nice if the sales associate working on the floor had interest in helping the customer. After all without the customer the 19-21 year old would be sitting at home playing video games. Even though he asked if I could be helped, he had no plans of that. After about 10 seconds into the conversation of what I was looking for, his eyes glazed over and he had that far away look. Gee, why is he on the floor? Put him in the warehouse where he obviously doesnt want to help others. I was directed to another part of the store (as long as he didnt have to deal with customers) the other department had no such part. I left the store.
Hit or miss on the customer service. A bit outdated. Love the great value.
CHARLIE stops us every time we leave the store. Every. Single. Time. I am sick of it! I’m carrying a carton of eggs and a half gallon of milk, I put my receipt in my backpack, and I didn’t grab a bag because I don’t like to waste plastic. I came walking FROM THE CHECKOUT, and he had his eye on me the entire time. He made me stop, juggle a carton of eggs and milk to get my receipt out of my bag.It never fails! This has happened at least ten times. Now I see him and I know he will stop me. There is no way he is stopping every customer so I rightfully feel targeted.Retrain him or fire him because I am sick of it. He’s rude about it, he doesn’t say anything the whole time, he just stands there with his hand out.A carton of eggs and a half gallon of milk??? Why would you question that?! I’m going to complain every single time until this guy stops harassing me.
Always loud very chaotic bathrooms always dirty there are no registers open self checkout is too crowded
The pharmacy is the worst! They tell you a time when your prescription will be done and then it ends up being an additional hour until it will be done. When you make a comment about it they just shrug their shoulders and call the next person.
Used self checkout and the cashier there was very nice and helpful. I am in my 70s and she treated me with respect, not like I was old and ignorant .💕⭐
Cashier was great once i got to her, i found all i needed but why on a saturday morning are there only 2 lanes open??? Ridiculous my cold stuff will not be cold when i get home. Everytime im in this place its like this.
Clean Walmart. nice people working at night. Some of the premade food prices are way too expensive. I liked what what I got. The fresh fruit was good and fairly priced. The frozen food is also fairly priced.
They are always out of items, they never seem to order enough. This was an issue before COVID even.
Carts are not being cleaned. The wipes are gone and you cant clean your own. Ridiculous!! Yeah that kid watching everyone coming in... is young, less likely to get sick. What about the rest of us?
3.7 (199 comments)
Review №1
2022-06-02Store was running fairly efficient for the times we are in. Staff was friendly and good sense of commaradery
Review №2
2022-04-12Over all, my shopping was great, using the self check out was not, the employees that came to me when I was having a problem was very Rude, acting like it was such a chore when all they was doing was standing around anyway. They need more to do. Id say give them brooms.
Review №3
2022-05-17Its very understaffed like everywhere, what really irritates me is, after I go through the store and try to find items in the less then stocked shelves, I have to go through the u-scan because thats the only option then I bag my purchase and pay for everything.. Then Im asked to rate the service I received by stars.. well of course Im going to give myself 5 stars I did a great job.
Review №4
2022-04-29My Walmart has some of the most wonderful Walmart associates in the business :) From the greeters to the cashiers and the unsung associates behind the scenes that keep the shelves stocked and rotated . Plus, the deli and meat department are also great 👍
Review №5
2022-06-24It would have been a pleasant experience if a security person wouldnt have kinda harassed my sister n I in the checkout by refusing to use any of the other registers that were open in self checkout but insisted on standing behind us watching us
Review №6
2022-04-30Im sure that I am not the only one to say that our local Wal-Mart is lacking in many ways.The prices for groceries are cheaper than the competitors but they have a hard time keeping the shelves stocked. Some would say that its because of inflation and gas prices but, its been an ongoing problem since the department opened. Wal-Mart does not have the other benefits like fuel perks and digital coupons like their competitor. For as big as Wal-Mart is I would think that they could be better. Lower prices during this inflation are not enough.
Review №7
2022-04-04I spent 15 minutes waiting for a cashier in the automotive department. Eventually, I gave up and went over to sporting goods to checkout. The cashier had to walk over with me to the automotive exit door to buzz me out. Kudos to him at least.
Review №8
2022-06-06The only problem I have, is the lack of open registers run by people. I prefer to talk to real people then deal with machines that require a person to watch a short video of you scanning your stuff.
Review №9
2022-06-28Only self checkout available most the time. So I give Walmart 1 star ⭐ and me as an amazing cashier 5 stars
Review №10
2022-05-31Just when in to buy a Microwave and of course the one I wanted was out of my reach a employee named Joe helped me get it down he was so sweet.