Walmart Auto Care Centers in Canal Winchester

Review №1

2022-02-12

Rarly open. They rarely answer the phone. Apparently the staff are moved to the store to help with lack of staff on the floor. They could keep employees if they paid a decent wage. Guess all the money goes to upper management and the Walton family

Review №2

2021-07-23

Arrive 10 minutes prior to my appointment. They were not prepared and started 15 minutes late. It took over 2 hours to complete four tires after I was told it would take 1. There were constantly multiple employees watching and walking around while few did work. And they could hardly explain the extra charges involved in the installation. I will not be going back to Walmart Auto centers.

Review №3

2017-05-30

I came to this Walmart Tires & Auto needing a new battery, 2 new tires, an oil change, rotation... pretty much the works. I was provided an accurate quote before beginning any service and accurate estimation of length of time for service completion (done under 2 hours). The prices were extremely reasonable and customer service was friendly and not at all pushy (especially being a female - we all know people tend to try to take advantage of your assumed lack of auto knowledge). Arturo and Mohammed were extremely helpful and a pleasure to work with. I would recommend this auto center over any other in the area.

Review №4

2020-01-23

On November 19th, I went to the Walmart Auto Care center in Canal Winchester. (Store #05184) for a simple oil change. I was there with my two-year-old son. I told the attendant I would be waiting for my car and she said okay, theres just one car ahead of me. They took my car at 12:35pm and I didnt get my car back until 4:46pm. I was stuck at Walmart with a two-year-old for HOURS. I couldnt leave because the car seat was in the car that was being serviced. If I wouldve been given a warning, I couldve made arrangements to be picked up or perhaps gotten my car serviced another day.Adding to my aggravation, my receipt says my car was done at 3:51pm. I kept checking and asking and was told I would be contacted when my car was ready. Instead, I checked AGAIN and finally was told my car had been ready for 30 minutes. It was actually an HOUR and why didnt they call me when they knew I was waiting?Overall it was an awful experience and I will NEVER take my car back to the Walmart Service Center. Horrific customer service. Colossal waste of time.Save yourself the time and go to Valvoline across the street.

Review №5

2020-01-18

We have gone here several times for various tire services over the past several years. Always have gotten good service and very helpful. Found a screw in my tire tonight and called to see if they could get it done tonight. Went in hour before closing and they were very helpful and courteous. Thank you so much!

Review №6

2019-04-01

I pulled up to the service center and waited to see if someone would come out. After 10 minutes I went in to ask for help. There were two men within 15 feet of me when I said excuse me, should I wait in my car or ask for service here? No response. I then said excuse me gentlemen! One guy look up and asked what I wanted done. Then he said Steve, she wants an oil change. Steve then says were cut off for that. After I asked if the shop still closed at 7pm, Steve says have a good night. It was 6:00pm when I went in.

Review №7

2018-09-13

Dont mistake them for a quick service location. Its not the fault of the staff, they dont have the option it seems, but this is the second time Ive been turned away. If their hours state open until 7pm and I show up at 4pm... I shouldnt be told they arent taking anymore work that day - especially with no car in the bay in front of me.Go to Valvoline across the street instead. I called and they said as long as youre here by closing, well take care of you. They have enough staff to get cars done quickly, did a good job and were friendly.

Review №8

2018-04-16

This place has gone downhill. 2 cars in bay and 2 outside. Told me 8hr wait for a oil change. I asked why so long of a wait, was told 2 were in front of me for a oil change and 1 was getting tires rotated. Im not a mechanic but I dont see how that adds up to 8hrs. Went across street to Mr tire. Was in and out 40mins for 2 cars 2 sets of tires. I think Walmart employees jus want to do as little as possible or they are not experienced enough for their job.

Review №9

2018-10-21

Dont expect fast service. Drop your car off and come back later to pick it up. I was told they were unable to remove my wheel to change tires because the lug nuts were swollen and they didnt have a larger socket. This was after i sat in the waiting area for a hour and a half.

Review №10

2019-01-20

Took longer than it should have for 2 new tires, but they got me in quick, worked out well.