Walmart Auto Care Centers in Avon
Categories
Location on the map
Avon, Lorain County, Ohio, US
Site: http://www.walmart.com/store/506...
- Monday:7AM–7PM
- Tuesday:7AM–7PM
- Wednesday:7AM–7PM
- Thursday:7AM–7PM
- Friday:7AM–7PM
- Saturday:7AM–7PM
- Sunday:7AM–7PM
Walmart Auto Care Centers in other cities:
Store would not use 5w30 oil in dead of winter bc oil cap says 10w30. But owners manual says 5s30 for winter. Aint the owners manual the bible? Sure is, but that would required them reading it lol. Too bad. Will go elsewhere. More lazy Americans..
This Walmart auto center is by far one of the worst locations to have to come to. I feel sorry for those who have had work done to their vehicles from this place, pray your wheels dont fall off. With what was supposed to be a simple battery test and warranty out, turned into something very frustrating. Just walking in the shop man door there were multiple vehicles in but not one technician. Get to the counter still no technician there was only one customer service person who even at that was yelling at a lady (yes yelling) to press the credit button which she did right. Come to find out the customer service rep was not hitting the right button. Come on Walmart this is beyond all help... Needless to say I left and will never go back to this location you couldnt pay me to.
Went there for New tires this morning and kid said he couldnt get one tire off because he was afraid to strip lugs? He then said he could put three tires on and stick the fourth one in my trunk and I could have it put on somewhere else. They should have at least one competent mechanic on duty for situations where inexperienced people dont know how to troubleshoot problems. I made him put my old tires back on then went to lubestop for oil change and tire rotation, I watched them rotate all four tires with no problems .The tire prices at Walmart are very good, service (at least at this location) not so good!
We went to the Avon location and although I didnt go with my husband, but he was out in less than an hour! Would definitely recommend!
I wanted to thank Ashley McLendon and Christopher Crumbly for their kindness, compassion and understanding. They are employees in automotive department at the Avon Ohio Walmart. I had a to be at the hospital this morning for my mother, but I also had to have flat tire fixed and visibly upset. They changed my tire immediately and got me on my way. Thank you so much Ashley and Chris.
Ashley was a riot! Christopher changed my oil and answered a few questions about tire pressure. They promised 60-90 mins and had me on the road in only 40 mins. Very satisfied!
I have always had a great experience coming to this location. One of the best Walmarts around here! Great work!
Dont waste your time or money. They cant even change a turn signal bulb right. They put the wrong bulb in and than when it didnt work, they suggested it was an electrical problem. I went across the street to Auto Zone, not only did they get the right bulb they put it in for free. Lazy people working at this walmart auto center.
Very poor service 2hrs did not fix my tire leaking said that they put it in water tank showing no leak lost 18 pounds of air in 3 months did not brake tire down to ck corrosion on rim very poor service
Went to get my oil changed at 11, got fast service they checked my tires and fluids and was out by noon. Not bad! Good price, customer service, and service overall.
The worst quoted a price before service ended up sitting outside in the cold over an hour and was the worst experience everand did not put oil in my tires that should have been included in my tire rotation
I called the auto center the day before and they stated that they will be open. When I showed up in the morning, the manager stated that the employees didnt want to come to work today. So I had to drive another 20 miles to a different location.
They do take appointments.installed tires that i picked up at another Walmart 57 miles away due to other walmart three or more hour wait in chardon.
The Auto Care Center at the Avon Store is the best one around Northern Ohio.
Always try to get Eric to help. Hes very thorough and I can count on him to get the job done correctly. Best employee they have.
Terrible experience ! The manager started yelling. Would not believe that the car made noise after the tire change ! Never ever going again ! Ever !
Only had windshield wiper blades installed. It was done very quickly.
Dont expect much in the way of customer service. Different employees will give you conflicting info and many of them couldnt care any less about doing a good job
As long as you are patient, good service
Refused to look at my tire because there was only 1 staff on duty
Always a great experience here! The automotive team takes care of their customers
Doesnt take appointments, 3 hour wait time upon arrival. Lacking staff to provide adequate service
Nice store. Friendly. But cant find clerks and not in most departments.
In and out fast
It was fast and smooth. Friendly helpful workers.
Solid decently priced
Closed due to staffing?
Oil change was quick
Its OK please
Place you can trust
Love this place!
Horrible customer service
Extremely helpful
Excellent
Total reviews rating 3.4
44 Reviews for Walmart Auto Care Centers 2023:
Review №1
2022-08-06I called Walmart Auto Service Dept.-Avon to inquire if they had a specific set of tires in stock in the store to purchase. I was happy to hear they were available and got a same day appointment. The auto service dept. staff (George, Carlos, and another young man) were very helpful and professional from the time of my initial phone call to the time I left with my new tires. Thanks for the good customer service! ~CC
Review №2
2022-08-07I went in for new tires and an oil change. Service took about twice the amount of time they estimated. The manager rang me up and forgot to add the tire road hazard warranty, which I had requested. The manager actually told me he recommends the warranty then he forgot to add it. I was informed that I didnt have the warranty when I came back to address a non-repairable puncture in my tire. Have to buy a new tire now because the manager made a mistake
Review №3
2022-04-13Unfortunately I have to change my rating.Zero stars would be best.3 hours later come to find out they never changed both headlights correctly. One pointed up one pointed to the ground. Never replaced one of them at all. Also never put back all the clips and screws. What a mess. Went there to discuss basically they told me OH Well. Finally DID NOT NEED TO REMOVE MY FRONT END TO CHANGE THE LIGHTS. Customer service girl is terrible but the Mamager should be fired. DO NOT UTILIZE THESE GUYS UNLESS YOU WANT TO PAY TWICE FOR SEVICE. Once there then once for it to be fixed again correctly. What a joke. Terrible Terrible people, Walmart should stick to groceries 😒
Review №4
2022-04-22Great service. Tires changed in about an hour. Just wish they could do wheel alignments as well.
Review №5
2021-07-26Horrible. The service at the car care was very satisfactory, but Walmart lost my tires, I spent hours on the phone, I will not go through WalMart.Com again. Very lazy people. Incredibly unprofessional. I had to tell the manager that the tires were delivered to the store. Get off the covid excuse, start earning your pay.
Review №6
2021-07-24Got 2 new tires and they ruined the valve in the TPMS assembly, when I took it back to them they replaced the whole assembly with a non TPMS,so I got a warning light. When I called to complain they said they didnt have the TPMS type valve assembly s (which explains why they sent me on my way with out telling me they ruined it and then replaced it with the wrong one with out telling me. ) so I told them just give me my money back for mount &balance, which was almost enough to pay a real mechanic to do it right!
Review №7
2022-01-28I tried calling 3 times and the phone just rings. I called the main store number and had them transfer me, they never answered. When they do, they just hang up. Wal-Mart should follow-up on these stores and corporate should cold call as if they were an actual customer to see the troubles they have in stores.
Review №8
2021-11-02I was very happy with the service received by the tire center on the morning of October 29, it was very fast and the associates were very helpful.
Review №9
2018-09-25Very unpleasant experience, I ordered a set of tires because they were the cheapest option. When the tires arrived I went to the auto care department and the person who helped me didnt know what he is doing for the most part, but I waited never complained because he might be new or needs more training, after half an hour waiting they told me to come after 1 to 1:15 hours, then after I left about 15 min they called me and refused to install the tires because I have different size than the standard tires which I did change when I purchased the car at the car dealer ! And I have bee. Driving on those tires for more than 60K miles. Never again I will go there
Review №10
2019-01-10Terrible experience. I needed two new tires put on my car. They said to come back in an hour, so when I came back they said my battery was dead and the mechanic, Eric, said it was “too cold” for him to go outside and change it. I said “why didn’t you call me?” They said “they forgot”. Only 1 kid, Daniel, was competent and showed great customer service, he went out and changed my battery and put the tires on for me. Thank God for him. Everyone else, awful! I’ll never come back.