Wally Armour Chrysler Dodge Jeep Ram in Alliance
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Alliance, Stark County, Ohio, US
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Site: http://www.wallyarmour.com/
- Monday:9AM–9PM
- Tuesday:9AM–7PM
- Wednesday:9AM–7PM
- Thursday:9AM–7PM
- Friday:9AM–6PM
- Saturday:9AM–5PM
- Sunday:Closed
We have been customers of Wally Armour for years and the customer service is the reason why. Thayne was our salesman and he did a great job. He was quick with the paperwork, very knowledgeable of the truck we bought and overall just a pleasant young man. We have bout our last 8 cars with Wally Armour and we will continue to take our business there as well as suggest to our family and friends that they come there as well. Great job Thayne and Wally Armour!!!!!
Had a fantastic experience buying my vehicle from Wally Armour. Jeff Ciotti is great to work with! It was a one-stop shop for all of my questions and made car buying a worry-free experience. I also feel that I got an exceptional value and was offered a high level of customer service. Highly recommend going to Jeff at Wally Armour Chrysler Dodge Jeep Ram In Alliance Ohio if youre in the market for a slightly used vehicle.
Shayna was absolutely amazing and super helpful. she was able to get me into a brand new lease for less than what I was paying on my 2020 Ford escape. she definitely knows how to help people out and takes the stress away from the buying experience entirely. I highly recommend her
Ask for Jeff when you go! He’s super nice and helps you through the whole process! He’s not pushy at all and wants the best for you. We had a few issues, and Jeff took care of them right away, and Justin as well. And it really meant a lot to us that they took their job that serious and really cared about our issues. Jeff is the man you need to go to when purchasing you’re new vehicle.
Dan made my purchase experience efficient and pleasant. He was very knowledgeable and forthright through the entire process. I have been a repeat Wally Armour customer for many years, and thats because of people like Dan. I refer others to your dealership as often as I can. Thanks for the great service.
Exceptional staff, polite and professional. After 10 years of dealing and multiple purchases of vehicles and trucks, I highly recommend Jeff Ciotti for his knowledge in product and in warranty with commercial trucks that I have to purchase for my business. As a salesman, Jeff is my go to salesperson. He has always returned phone calls in a very prompt and professional manner. Two thumbs up to Jeff. Randy White
Great experience buying our new truck. Our salesman, Dan, got all of our must haves over the phone and had our perfect truck warmed up and waiting for us when we arrived. He went over every option, and walked us through every step of the process. Wally armour gave us a very fair trade in allowance. We could not be happier with our new Ram. I will be recommending Wally Armour to my friends and family.
This was my 4th purchase from Wally Armour. My sales person Emmery was wonderful and so helpful , he got me the best trade in price so I could purchase my brand new Jeep Cherokee which I just love!!Thanks Emmery and Wally Armour for another great experience in car buying!!I tell everyone to go to Wally Armour in Alliance if they want a great car , a great deal and good people to help you make the right choices.
First time dealing with this business and won’t be back. Give your business to a dealer that treats customers with class and respect. We had an appointment to test drive a used vehicle that we were interested in for a cash purchase. The rep on the phone told us to ask for her when we arrived and she would handle the test drive and sale. 1 hour before our appointment, she called and told me that she just sold the vehicle to someone else. She didn’t give us a chance to come in or complete the sale…never asked for a deposit to hold it and then said she couldn’t hold it because we didn’t make a deposit…first come first serve. What kind of business treats customers this way? And when I spoke to the manager, he refused to consider a negotiation on a different vehicle slightly higher in price to make up for the experience. Go somewhere else.
Went to see a truck about an hour and a half before they closed. The truck was clean and exactly what we were looking for. The salesperson and the finance manager both stayed with us throughout the entire process, long after the dealership had closed and sacrificed their evenings from their families to ensure that we closed the deal and left with the truck. At no point did they ever act like they were being inconvenienced and treated us great. I recommend this dealership to anyone looking for a great vehicle with a quality staff of people that treat you right. Couldn’t be happier with this dealership!
I flew from Florida to buy my F150 from Wally Armour.. everything went perfect , the seller Tyler did a great job, he even picked me at the Airport .. when we got to the dealer , the truck was there ready and super clear ready to drive to Florida .. I drove 1060 miles without any issues , truck drive amazing, I love it every day .. Thanks guys great job
I was apprehensive about trading my truck in, I looked a year and half but found nothing I liked. I made the step to go in and see Jeff. He was really good because I went to see one truck and not impressed so we looked at a few.The one I overlooked we liked and I also drove a new 2021 around the parking lot. After having my truck and driving the 2015 Ram 2500 Cummins the other one was not in the running. I made the plunge and Jeff was patient and got us set up and did wonderful. Alex got financing done quick and we got out if there. I just got it tinted and it looks like my 2017 except bigger. I am glad I went! Thank you Jeff, anyone buying I recommend Jeff to get you what you want!
It was a 45 minute drive for me from Akron but they made it worth it. I was treated well and overall experience was about a 4.5 out of 5. Only reason it was not a 5 was they had only one finance guy in the night I bought my truck so I had about a 45-50+ minute wait to get in and sign the papers. Once I was in to see him, things moved very quickly.My only concern was the ad on their web page said my truck came with floor mats, which it did not. I verified this with my salesperson and she said that is not controlled by them. Regardless, the ad shouldnt say it comes with floor mats when they know it doesnt. Corporate should fix that. Tiny detail but nonetheless should be addressed. I know I initialed a box saying I understand it doesnt come with floor mats, but the ad says it does.And why do used vehicles ALWAYS come with only one set of keys? This is unsatisfactory in my opinion. I turned in my 2018 Hyundai Elantra with TWO sets of keys. It would be interesting to know if it gets sold with both sets or what happens to that second set.I will recommend Wally Armour but when I do, I will let those who I recommend there, to be on the lookout of what I mentioned here.
Awesome dealership! My salesman David sat down with me took his time to figure out exactly what I was looking for and how they could help me. Never rushed and never high pressure sales tactics. He even took time to text me answers to questions I had when they were closed. So professional. No made up answers. If he didnt know something he would say so and find out what the answers were quickly.
I was pleasantly surprised with the professionalism that I received while at Wally Armour Dodge. Shadow and Alec who both waited on me, did a great job making me feel comfortable, and they both answered all of my questions quickly and professionally. I would definitely recommend Wally Armour to any and all.
Great dealership! Everything is nice and clean, the lots are organinzed. I have stopped down multiple times in the past to test give a couple trucks. I was never hassled or pressured in any way. All the sales team were friendly and easy to work with. Shoutout to my bud Emery! Keep up the good work!
This is my second vehicle I have purchased from Walley Amour. I have never at any time felt pressured or pushed in buying them. Kody and Tyler were who I worked with. They were informative and worked with me on what I wanted my payment to be at. Even got me in a vehicle I have always wanted. Everyone there is friendly, personable and fun to work with. I will go no where else but there from now on.
Reps here were very friendly, courteous, and take their time to showing you any vehicle you may be interested in along with great recommendations for other vehicles. Spent an entire day looking through different trucks and SUVs and the sales rep did everything he could to find the right vehicle for me. Extremely satisfied. I will be purchasing my future vehicles from here as well.
I worked with Shado. I told him the vehicle I wanted to check out and he had it waiting for me when I arrived for a test drive. He was very good to work with and was easy going. I felt no pressure, and after my purchase he continued to take care of any questions I had about the vehicle. When I get bored with this vehicle, I wont hesitate to go back to Wallys.
Went here with my gf Ive been trying to convince to get a van she refused sales lady Shayna put her in a Pacifica and she fell in love with it and purchased it just few days later. Shayna made the whole process effortless. They dont try and sell you anything just to earn a commission she was very honest and helpful. The whole process was smooth and very quick. Will go back when i get my new car.
Emery is the best sales man at Wally armour , very helpful we went up to look at a 2021 mustang gt , soon as we got there he came out since I had already talked to him a little bit about what car we were interested in. Got the keys and let us test drive it , got back started paperwork helped us find the right deal and payment with it gave us great service had the car filled up and washed. Would definitely recommend him if you are trying to find the right car for you.
As always, our experience is a good one at the service and parts counter at Wally Armour in Alliance. The scheduling, diagnosing, repair explanation and customer service is knowledgeable and patient. The work is done in a great timeframe and pick up is easy. Thanks Wally Armour. Al and Vince really do a great job!
When I made my appointment I was told it would be $138.00 to have a key made for my Chrysler town an country. When I came for my appointment they said they would have to order my key. So I made another appointment after my key came in. I came in an they made my key. When it was time to pay they charged me $221.52 with no warning it was going to be that expensive. It was more than that an after talking to the guy at the desk he did take off $20.00 but still cost me the $221.52. Very disappointed in the way they did that. I should of been told it was going to be more money. Not sure if Ill be doing business with you anymore if this is how its going to be.
I had the best experience at Wally Armour! My salesman was Kody. I was so anxious about everything, but Kody made the entire experience fun, exciting, and easy. This was my second purchase from Wally Armour, and I will be giving them my business and recommending others for many years to come! Thanks for everything!
I enjoyed meeting with Dan, who was our sales man and the finance department, for making the deal with my 2009, Dodge Challenger which is a very nice car that my wife Lisa saw on Cars.comAnd a big thank you of delivering the car as they did a fabulous job of taking care of it with the process.Thank you again.
Insanely fast service with amazing customer service. Biggest inventory in the area, and the sales team is knowledgeable and not pushy. They get you in the car you looking for every time. This is the 3rd car I have purchased from them, and experience is better every time. Highly recommend.
If you’re looking for a brand new car without the hassle ask for Emery! He goes above N beyond to provide excellent customer service and doesn’t skip any details he’s thorough with what you’re getting how much you’re gonna pay and leaves you feeling confident in your decision to purchase that new vehicle.
Kody DeWitt was honest and worked to get a great deal done, mostly over the phone since we were out of state. When we arrived later on Wednesday afternoon to pick up the car he had everything ready to go. Everyone we interacted with at the dealership was great. I would definitely buy a car from Wally Armour Chrysler again. I have already referred family members there. Call Kody, highly recommend.
Terrible experience. When I came in for appointment they had raised the price of the vehicle we were dealing with by $3000. What a kick in the face. They eventually did drop it back down. Made the deal..brought vehicle home to discover they had evidently had water on front floorboards to clean..didnt dry it out. It was literally squishing out. Took a whole day for me to dry. Rude people as well. Dont recommend!!! So I find this to be a leak. After 4 days of talking with them they agree to take care of the problem. Set it up for a Friday..call on Wednesday to see what time and they inform me they will NOT do it!! On a $23,000 vehicle I had for 2 days they wont fix..plus I bought a $2000 warranty. This is just ridiculous!! And yes I got angry and lost my cool..but come on !! I think my actions were justified!!
I purchased a pre owned vehicle at this dealership, being from Pittsburgh I first inquired about the vehicle by phone and spoke to a saleswoman by the name of shanna and what a true professional she turned out to be, After speaking with her I drove out and we closed the deal with a fair offer,, shanna made the buying process enjoyable, and better yet shortly after buying it it was determined that the car needed repaired, I had no warranty, so I called shanna and she was absolutely awesome,, again I bought no warranty but shanna and the dealership paided for the repair gave me a loaner car for a few hours while they took care of it, I highly recommend Wally Armor they have great vehicles at a fair price and they back every one, but if your looking for a car do yourself a favor and ask for shanna, very professional. I know that sounded like a commercial but these people are awesome, every department.
I will say the buying experience was ok and quick. I bought a used van. They only gave me one key for it and wouldnt offer to have another made which other places Ive bought used cars have done this. Thats not such a huge deal but the one thing that sticks with me is when we went to pick it up and leave the lot we had to immediately go to the gas station because they left the car on empty. Ive bought over 10 or so cars from various dealerships and Ive never seen that before. I find that pretty tacky its not like it was some cheap beater car I bought it was 28k Pacifica.
I am a returning customer of Wally armour..and this is my third car purchase through..them and I can truly say the dedicated and committed service has not changed..if anything its gotten better . I was treated with royalty..my salesman Dan Nevinski was fantastic....his kindness and patience with me..and he treated me with respect.. most of all..my overall raiting was a 5 star..but actually I give 10 stars..Thank you Patricia Hawkins ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
Service department not to good. Had a trailer brake installed and they flashed the computer and now heater doesn’t work plus radio doesn’t work. Pretty much told me tuff luck and they going some money back. But not Seen any money. So now trying to fine some one to repair my cpu in my truck
Highly recommend Wlly Armour if youre looking to get a new or used Chrysler, Jeep, or Dodge in the northeast Ohio area. Looked a few other places and immediately decided I wouldnt get a vehicle from somewhere that used old school high pressure sales techniques. Shado was my salesman for my 22 challenger and also my girlfriends 22 jeep wrangler . It was simple, here are the numbers, here is what I can order you... charged msrp. If you know what youre looking for it really doesnt need to be complicated. Everything went fast and smooth and we were kept up to date on our build and delivery info. Love the vehicles!
Wished you could give less than one star. Worst attempt to buy a car in my life. Did what I thought was the right thing. Got pre-qualified by Capital One thru their auto navigator program. Once I got the pre-qualification I started to search the Capital One Auto Navigator sight and found the one that everything I wanted and it was at this dealership, Wally Armour. I made contact and they told me they didnt take any outside financing and they considered the pre-qualification outside financing. I pushed a little bit more and had them run the deal. They called me and told me I was approved thru someone other than Capital One. I asked how deal compared to Capital One and they said it was close but they couldnt accept the approval from Capital One since I was pre-qualified. I was also told they were not part of the Capital One Auto Navigator program. I called Capital One to see why they were listing cars for this dealership and they responded that they are part of the program. I asked what happened with my pre-qualification and they said they sent acceptance to Wally Armour at over 1.5% lower interest rate. Capital One was just as confused as I was as to why as they called them a partner dealership was not accepting financing thru a program they voluntarily perticipate in. Called dealership back at 5 pm and held for a manager and was told they were with someone so I asked for a call back and since they were open until 9pm I thought I would hear back. Nope I finally called back at noon next day and got AJ. Asked him what was going on he said couldnt accept the financing from Capital One. I asked why the car was on the auto Navigator sight along with multiple other cars. He said he didnt want that one listed and danced around the question. Finally he asked if he could match Capital One would I buy the car and I said yes. He called back hour later and said he couldnt match the pricing and he couldnt take the Capital One Auto Navigator deal as it is structured different and they didnt make enough money. Unbelievable part of a program which confirmed with Capital One they were and not accepting it. I wont say here what it looks like to me but I would not recommend anyone going here.
Alec was great and very patient. Took a while for all the finance stuff but in the end Im a happy customer. TAKE PAYSTUBS.! It will save you alot of hassle. Also I took the car in to be serviced and found their service department to be awesome . Thank you , the staff at wally armour for being so great.
I purchased a vehicle here last year, but I was not expecting to. My brother had been helping me for a couple weeks to find a car, but we were growing weary. We stopped here after another “let down” and it was worth it. I had my mind made up and knew what I wanted and Wally Amour came through. Got an even better deal and vehicle. Just recommended them to my sister and her husband.
Wally Armour has always been there for my family.We started with Wally Armour in 2019. We had pretty low credit on a very tight budget and they got us into a brand new SUV and Truck. Since 2019 we have gone back and upgraded and will continue every two-three years in the future. All the service on our vehicles are conducted there and service is always top notch from customer service to the mechanics. The sales team is also polite and friendly always working hard to get people into reliable affordable vehicles. My family will never need to find another dealership. Every time we walk in the door we know we will be taken care of to the highest degree.
Ask for Shayna! She was very patient and helpful through the whole process and made sure we got the right vehicle for our family needs. Not only is she great through the whole process but she also follows up with you to make sure you still love your new purchase. Will definitely be working with her again in the future.
I might have pushed a star by accident. Wally’s is definitely 5 stars! I live in Columbus, Ohio, no disrespect to the local dealerships, I always make the drive to Alliance for all services. I wish I could put into words the excellent service and personal treatment I receive from Wally’s personnel. Will always do my service there and will also purchase my future vehicles from Wally’s. To all that reviews this post, you won’t be disappointed.
My daughter had a sad experience at a different Jeep dealer in Norton. Bait and switch tactics, poor emails, dragging her along. So we tried Alliance as we lived near enough. Wow! Kody with a K walked her around the lot, spent tons of time with her. He is a father of 7. He listened to everything she said and never judged her. He kindly let her leave to talk to her Dad. She worked so hard and sacrificed a lot at 3 jobs to buy her first car. She LOVES it! Thank you Kody for giving her a safe, comfortable, black jeep Cherokee that she loves! Wonderful staff all around. Skip the BS. Go for the real, kind people in Alliance. ❤️ God Bless!
This was the most pleasant car buying experience we’ve ever had. Shayna was great from beginning to end. Everything was so quick and easy. Shayna was extremely knowledgeable, honest and went above and beyond. We couldn’t be more happy with our new Gladiator purchase! We will definitely be recommending Shayna and the Wally Armour team to our friends and family.
Wally Armour made buying a car a pleasant experience. They gave a fare value for my trade and there was no pressure to purchase. I would definitely recommend Wally Armour Chrysler Dodge for used or new vehicle needs. They had excellent inventory and adequate staffing.
My experience with this dealership was sudden, unexpected, and phenomenally good.It is important to note that my journey started in Atlanta, GA. I had been searching for the right truck for several months in the Atlanta metro area but was unable to find a truck that checked all the boxes for a reasonable price I could afford. In the south, trucks command as much as a 20% premium over other regions of the country so I had already decided I would likely have to travel north to find the right one.Let me tell you what compelled me to travel to Wally Armour. It wasn’t just the truck. It was a sales associate named Tyler. We all know that when you call a store or a shop that you’re usually not treated the same way as if you were standing there in front of them. Tyler absolutely blew me away with his customer service. He went out of his way to accommodate me even though I was 700 miles away and just asking questions.One of my concerns was how much rust this truck might have due to its geographical location and driving conditions. Tyler went above and beyond on this one. He put the vehicle on a lift and made a short video reveling every nook and cranny of the underside that had any issues. I was blown away. The truck checked out and I bought a plane ticket. That was at 9:45 am. I drove away from the dealer at around 4:45 pm with my new truck.This dealership seemed to have a good culture and it showed. Everyone I interacted with was great. Tyler was a shining example of professionalism in every regard. I am so grateful that I met him.
So I purchased a 2019 Chevy Equinox with less than 20,000 mi. I have had the car since September of 2021 and as of December of 2021 my car has been in the service department at another dealership due to the make and model with a check engine light on. I called Wally armor in regards to this and was essentially told that theres nothing that they can do because the make and the model is something that they do not service. So I spoke with a manager and I spoke with the person that sold me the car no results. I was essentially told without saying its up to you to handle it at this point. So moving forward I now know where not to get my vehicles. I am also very disappointed in the fact that even though they are not a Chevy dealer there was no consideration taken from me as a customer that has purchased three vehicles from this dealership. Not going to get on here and say a whole bunch of negative stuff Im just sharing my experience but I also know to take my dollar elsewhere where it will be appreciated from here on out thank you.
Jeff and Wally were great from start to finish. I was able to start the application process over the phone and when I arrived it took about an hour to finish my paperwork and thoroughly go over all the new goodies on my new TRX. I could not be happier with the service and communication. I would highly recommend this dealership and there whole team to anyone.Thanks guys for a job well done.
Ask for Dumitru! I bought a Jeep from him at Wally Armour this week and it was the easiest car buying experience I had. Zero pressure from him at all. I flew from Connecticut to pick this Jeep up and he came in ON HIS OFF DAY to take care of me. I was out of there in less than an hour and back on the road to home thanks to his coordination and planning. Thanks again.
Ive been a long time dodge fan,..since 1997, and been only driving ram trucks and seen alot of dealers over the years, and now have an absolute hands down favorite!!! Wally Armour was amazing,..thier website is great, and Gabe Taylor is awesome,..his 16 years experience really shows, and made upgrading my lease to my dream ride such a pleasant experience and at the best deal I could ever ask for!!! I will recommend them to everyone I know from now on!!! Thank you so much!! Am absolutely loving the truck!!
My husband and I decided it was time for another vehicle, so I was shopping online looking at different SUVs, looking at other dealers, all they had was used vehicles which is what I was looking for, but the mileage was too high price was not right but we knew we wanted to purchase a Jeep or a Dodge so I looked up Wally Armor found the one I ended up purchasing. The price was right mileage was right we came in test drove it worked out a plan and drove home with it. The service we received was great! The people at Wally Armor are super friendly! I will recommend anyone looking for a vehicle to Wally Armor!
This place goes above and beyond to help its customers!! We have been in and out for days trying to find a vehicle for us and Kody with a K has dealt with us and had so much patience. Even when I would message him nonstop! Lol. Any issue we came across, he made a way to resolve it. We are super happy with our salesman and our vehicle we purchased!
This is the second lease I have done with Wally Armour and Gabe Taylor and I couldn’t be happier with the way you are treated. It’s quick and convenient and they definitely treat you well. My salesman Gabe Taylor is by far one of the best sales guys out there. He’s a great guy to work with and makes everything easy to understand and makes the whole process quick and painless. If you are in the market for a new or used car or truck, then you definitely need to pay them a visit!
From the first phone call to the last paper signed each and every person I dealt with at Wally Armour was polite, professional, personable and helpful. Dumitru was the gentleman who helped me find my Jeep and I cannot say enough about his service. He was candid and explained every step of the way to me and answered all my inquiries. My only regret is that I can’t go back and buy a car from him every week. He went above and beyond to get me into the exact jeep I wanted and for a great price.
Eli was great to work with! After having a poor experience at another dealership, Wally armour was able to offer me a fair and very reasonable deal to renew my lease. They even went out of their way to help me remove the cross bars from my old vehicle to my new one. Would definitely recommend them to anyone.
Great dealership to deal with, very knowledgeable staff and also very friendly. Dylan our sales person took his time with us and answered all of my questions. He went with us on our test drive and was really fun to chat with. I knew what I wanted when I got to their lot, I just wanted to make sure that the truck they had on their website was what I was buying. All went well with the entire buying process, absolutely no pressure and everything was explained in detail with the entire staff. I will definitely recommend Wally Armour to my friends and family. It was worth the trip!
I’ve gotten 2 vehicles from both Tyler and Shado. I always have a great experience when walking in Wally Armour. They are the most honest and fair I’ve dealt with. I tried a few other places but always come back to those two specifically because I know I will get a good deal and no fluff. Highly recommend to any person like myself that does not like salesman, just honest people that work hard.
I am so happy with my New 2022 Jeep Gladiator and the whole experience was great! Emery Butler was/is my sales person and he was/is extremely helpful and made the buying experience a great one! 👍I would definitely recommend Wally Armor for a great automotive buying experience. This is my 3rd vehicle purchased from Wally Armor 😁
Went in for an oil change and tire rotation. As well the techs checked a noise for me at no cost. I was greeted as I entered. Everyone I came in contact with was courteous and professional. My wait was short. I recommend this location for your vehicle repair and/or maintenance. Thanks for the great service!!
Had a great experience at Wally Armour. I drove just over 2 hours to Wally Armour and it was worth every minute.. There was no pressure the price was right and the salesman Shado was awesome! Would definitely recommend anyone in the market for a new or used vehicle give Shado a call you wont be disappointed!
Great and fast car buying experience! The price for my Dodge Ram 1500 was hands down the best around, and the selection was outstanding! They gave top dollar for my trade in, and our salesman, Shado, was friendly, professional, and extremely knowledgeable during the entire process! We will definitely deal with again! Thanks!
Best car buying experience weve ever had! We actually went twice for test drives. First with Dylan, super nice youg man! Then with Jeff, again super nice, and made time for us because we didnt even have an appointment. We never felt rushed or pressured by either one (what Ive always dreaded about going to dealerships ). Both went above and beyond to help us out. Thanks guys, well see ya again for the next Jeep!
I’m no salesman but I hate car salesmen. I don’t believe they are bad people. I’m there spending a ton of money but yet I’m made to feel that they’re doing me a favor. What frustrates me the most is how you can see them getting impatient when you’re checking the vehicle over. Same goes for the finance side of the house. The only positive that came from buying my truck at Wally Armour was the truck itself.
Very recently purchased a new vehicle fromWally Armour, and I couldn’t be more satisfied! The friendliest staff members, efficient & accurate service without a “beat around the bush” type of attitude. Straight to the point, exactly what I was looking for! I highly recommend these guys!! :)
I have to say they are nice but miss leading.Let me start from the sales experience...we were told one price downstairs....Got upstairs Got upstairs it was a completely different price .we had been there over five hours and we’re completely overwhelmed.Definitely was not explained everything upstairs in the financing area.We had said that it was extremely important that we had a hitch on our vehicle that we had just gotten the boat and that’s why we wanted a truck.We were told that the hitch was built into the truck.... yes it is but not the part that goes underneath of it to actually towThat part we asked for and we were told NOWithin three weeks of having the truck we figured out that the alarm system did not work and that the back door did not lockWe called the service department and got the runaround that we would have to pay $119 just to have it looked at after having it three weeks.After I talk to the owner and got that fee waived I brought it in and they did waive the fee to install the new part in the door.I was told that I would get a call in a week or so to get the new part installed.After three weeks of not hearing from them I finally called and it was oops the parts here but we didn’t call you and I also had realized that the 12 V plug was not working.And I also figured out why they did not want to install the hitch because it was a $500 hitchSo no I am not a happy camper
Great service and friendly staff. Dumitru Vasu has a great personality and is very friendly. Hes willing to help find exactly what someone is looking for and makes sure that theyre happy with it. He is such a great person to work with. I highly recommend him to anyone looking to buy a vehicle.
I was very impressed by Jim and Kody’s help and experience. They always tried to help me out no matter if I came in last minute to look at a car I had a couple cars in mind. They were so helpful and even though I was picky, we were able to find me a car! They did not try to push any cars on me and genuinely cared about my family and I’s safety. My parents have bought 4 cars from Wally Armour already and have lasted a long time. One of the trucks is almost as old as me and still works!! Would highly recommend them and Wally Armour!
I’ve been looking to purchase my first car for about a month now and once I found Kody at Wally Armour I didn’t look back! He helped me find the PERFECT first car for me. I’ve been loving driving it around! The service and quality of all of the employees was stellar! I’ll definitely look there first for cars in the future. Thank you for everything Kody!
At first when I arrived at the showroom I was hoping to get a used vehicle with lower miles that was dependable. Our salesman Shadow was a huge help and very polite and patient with us as we made our decisions that day. The guys at Wally Armour ended up helping us deside on a 2021 Jeep Renegade and its literally the perfect fit for us. To Shadow and the rest of the guys there thanks so much for your help getting into a vehicle that suits us and is worth all the time spent in looking for our perfect vehicle. I recommend them to anyone.
I just had the best Car purchase experience ever! If you want to buy your next RAM truck contact Wally Armour. I work directly with Wally Armour and was extremely impressed with his communication on the status of my new RAM. This dealership does things the right way including communication, ease of purchase and a full inspection of the vehicle prior to transportation!!! Best experience ever! Thank you!!!
I had a great experience with both Dumitru as my salesperson and Alex as my finance representative with the purchase of my vehicle. Both were really patient with the whole test drive and purchasing process. Also, Myesha was very friendly as she took my down payment. Both stayed over two hours after closing for the whole process. All of the staff that I encountered were not pushy at all.
I was talking with one of the salesman there through email. We came to a price agreement on a truck that I wanted, filled out the credit app and everything was going wonderful. I was pretty excited to get this truck from here. Then the salesman calls me and says that they just sold the truck. They sent me another one that had none of the features that the one I originally wanted had. So since I did the credit app my credit score dropped for something I didn’t even get and they sold the truck right out from under me. In my opinion that’s bad business.
We are very happy with our vehicle we purchased at Wally Armor. They gave us a great trade-in on my car & a very reasonable price on my new one. Our salesman, Tyler, was very polite, not pushy at all, he answered all our questions & made making a major decision relaxed & enjoyable. We also appreciated Joe, who set up our financial statements. He was very clear & thorough in explaining the paperwork to us. Overall, it was a great place to purchase a vehicle & we highly recommend it.
Shayna was awesome. She made my wife and I feel so comfortable. She was so friendly and down to earth. No price haggling, upfront pricing. She broke everything down . We got a 21ram bighorn night edition . The only minor thing was I wanted grey and their stock only showed black. I walked outside real quick to think and seen the grey so the only thing is to keep up on whats in stock in their computer system ....just so glad I was able to find the grey before signing papers
What a great experience! This was the first time leasing a vehicle for me. All of my questions were answered right up front. Everything was completely quickly and I love my new truck! My sales person Dan even called up a few days later to make sure I was still happy with everything. The answer was definitely yes!I would recommend Wally armor of Alliance to anyone.Frank
This was the second time in less than a year I went to Wally Armour for a new vehicle! Last year I got myself a Ram and this year my wife a Jeep. The service was awesome both times! Dylan was amazing to work with. I didnt have to play games and negotiate all day. I told them what I could afford and they made it work. Even trading in a used car I was in and out in just a couple hours. Ill be back for sure!
This is my second purchase from Wally Armour. I have had nothing but awesome experiences with all their staff, especially my salesman, Dumitru. The prices are fair, sales team is fantastic, service techs rock and all the staff are great. Thanks again for a great buying experience!
As a woman it was incredible to have a female salesperson. (Nothing against men). After a long search for a new vehicle when I found one at Wally Armour I really breathed a sigh of relief to deal with a woman. And she was great. Knowledgeable and friendly. And not pushy. I would have given five stars but they gave me the vehicle with very little gas in it and not a drop of windshield washer fluid.
The best and most stress free vehicle buying experience Ive ever had. I never once felt pressured. They are very upfront and honest with you through the whole process. Chance went through every single buying option that was available to me and broke it all down right in front of me. They are extremely transparent and dont try to hide anything. I will always recommend them and will buy from them for future vehicle purchases. 10/10 would recommend!
We really liked the vehicle we purchase. Shado was very friendly and very knowledgeable about the vehicle. There was a problem with the used vehicle we were looking to purchase, and told him that it would be a deal breaker if it couldnt get fixed. Shado had their shop look at it, and the very next day it was fixed. We still were a little bit afraid of purchasing a vehicle from someone who doesnt know where he is heading to on vacation. All kidding aside, we are very happy with our purchase.
Recently leased a 2020 Jeep Gladiator through Wally Armour. I will start by saying that our experience has been nothing but exceptional since we first walked in the door. Our salesperson, Shayna, was so polite and truly worked hard to get us the best deal possible on our new Jeep. She made us feel as if we were friends, not just customers. She’s even gone as far as checking in with us several times to make sure everything is going well with the new vehicle. After we agreed on a deal, we moved over to the finance department where Joe offered us some very reasonably priced service contracts and ultimately helped us finalize the paperwork. Now it doesn’t stop there. We then visited Vince in the parts department where he was able to get us all the best genuine accessories we wanted for our new ride at a great price! All in all, our experience was hands down the best we have had yet. Will absolutely be back to see Shayna, Joe and Vince for the next one! Keep up the great work guys, and thanks again for everything!!
I purchased a vehicle from them on 3/10/21, the process was quick and easy. Chance was terrific to work with, he was very nice and answered all my questions and helped with everything i asked. The vehicle is in great condition and runs great so far. I’d definitely recommend Chance and Wally Armour.
2019 Chevy truck throws check engine code at exactly 4K miles not even in a 90 day window of purchase. Called service and after the third time they finally answered. Anyways told them the code identification and they essentially told me “well you didn’t buy a warranty,” tough luck, take it to a Chevy dealer.” I mean where is the honesty and integrity nowadays…. This place is in shambles and I buy vehicles from all over the country…
This might be a good place to Buy A new Car Or truck Im giving the one star only cause of the truck that I was looking & yes used one the pictures they take dose not look anything like looking at it a lot of rust on this truck for 10.500 if in there ad would say has major rust on it I would of not even go look at it So that why it gets a one star
Total reviews rating 4.7
199 Reviews for Wally Armour Chrysler Dodge Jeep Ram 2023:
Review №1
2022-01-19Ask for Jeff! We drove from Columbus for a Jeep and had a great experience trading in our vehicle. Jeff was laid back and not pushy at all, really made us feel like he was doing his best to get us a great deal. Very efficient as well, the whole process only took a few hours. Every person we encountered in the process at Wally Armour was nice and seemed to be in a good mood despite all the snow. We will 100% make the drive again from Columbus.
Review №2
2022-03-06Dan was awesome! He spent a good 4 hours working with my husband and I to get my 2015 Jeep Renegade. I am very pleased with the whole experience.
Review №3
2022-02-08Just took delivery of my new toy at Wally Armour CDJR! So excited!I shopped in a 100 miles radius, visited every possible dealership. Current market isnt easy for truck buyers.To be honest, most of my attempts to “try” negotiating ended up being more frustrating than anything else.You can get a truck at any dealership, but getting an enjoyable and respectful buying experience, I guess is not so easy to find nowadays.That’s primarily what I was looking for.Guess what, I found it at Wally Armour, thanks to Alex Wheeler and AJ Armour. Ask for them!Fair and honest guys, who worked with me to come up with a deal.I strongly recommend them. They just added me to their list of happy customers.Thanks Alex & AJ!
Review №4
2022-04-30Me and family had a great experience at Wally armour. We chose them because they had the largest selection of wranglers at the most reasonable prices. We werenot able to get there until an hour before closing. But Dan was very helpful and he and the finance team got us into our “new” Jeep in no time. I would recommend them to anyone.
Review №5
2022-06-30Shado was FANTASTIC! I ordered a limited edition jeep and he made the entire process a breeze! From picking out special options, to keeping me updated throughout the building process, to getting the paperwork done in a short amount of time. I HIGHLY RECOMMEND Shado to ease any nerves about buying a new car!!
Review №6
2022-06-28Shayna Benning is awesome! She went above and beyond to make me feel like a valued customer. She listened to my needs (and wants 🤷🏻♀️) and helped me order my new Jeep! Shayna rocks! Thanks Shanyna!
Review №7
2022-03-29Want to give a huge shoutout to gabe our salesman and Tim. Tim is without a doubt A blessing to our family and he is without a doubt the man for the job at the finance department of Wally armor he’s just immaculate at what he does. I am so thankful for them and I will not do business with another pair!
Review №8
2022-01-31I had a great experience buying my 2022 Jeep Grand Cherokee L. Gabe Taylor was excellent . He was polite, professional and very knowledgeable of the vehicle we were ordering. He answered all questions with no pressure. When the vehicle had arrived he inspected the vehicle with us as if he was purchasing it himself. Explained all functions inside and out. Overall was a pleasant experience. Looking for a Chrysler, Dodge, Jeep? Great place to start. Thank you again!
Review №9
2022-07-19Emery made my truck-buying experience quick and painless. I feel I received a very good deal on my new truck and everybody there was very nice and helpful.
Review №10
2022-02-04Dave was great and went out of the way to make sure the deal worked. It was cold as hell and he stayed late to make sure the truck had gas. I left my military pics from the 90s in my trade in and he made sure he held on to them for me. To me they are priceless. Just a good overall experience and if they have the vehicle I want in the future I would definitely do business again. Thanks Detroit Dave the Dirty Dodge Dealer! Your the best!