Walk In Urgent Care in Avon
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Avon, Lorain County, Ohio, US
Site: https://walkinurgentcare.com/Avo...
- Monday:8AM–8PM
- Tuesday:8AM–8PM
- Wednesday:8AM–8PM
- Thursday:8AM–8PM
- Friday:8AM–8PM
- Saturday:10AM–6PM
- Sunday:10AM–6PM
Walk In Urgent Care in other cities:
Just like another reviewer said, this is a walk-in clinic that wont see you unless you download their app and upload all of your information first. Nothing on the website indicates you have to do that and they dont mention it when you call beforehand either. I was told by the receptionist that I had to download the app and wait in my car as no one can wait in the waiting room (understandable due to covid). I did just that and thought they would call me when I was allowed to come in, as she did not tell me to come right back in after checking in on the app. I waited in the car for about 25 minutes until the NP came out and told me that I couldve come in right after signing in??? I dont understand why it took anyone that long to come out since they clearly saw I checked in and the receptionist could see me in the car waiting. The NP also spoke to me in a condescending tone and was pretty rude. Because of this, I was so upset that I decided to leave and go to UHs Urgent Clinic instead, where I was helped promptly.
A walk-in clinic that wont see you unless you download their app and upload all of your information first. Nothing on the website that tells you that so you can do it before arriving. I couldnt get the app to download in waiting room, and receptionist offered no assistance or to check me in on her computer. She just walked away. So what happens if someone without a smart phone comes in? I left and went to UH Urgent Care down the street. Was checked in (no app required), seen by a wonderful doctor, and out the door in under 15 minutes. Highly recommend you go there.
Ive never had a problem here before but the NP I saw, Ashley, was flat out rude. She cut me off numerous times while I was explaining to her how I was feeling. She was short with me. She seemed like she was in a hurry and didnt want to hear about my ear, which is why I went in. All she did was test me for Covid and Strep, when I went in for my ear because I couldnt hear out of it. She looked in my ear and said it was a little red and then didnt say anything else even though I asked her about it. She said it was allergies...spoiler, it wasnt allergies. I ended up having to go to the hospital because my ear got worse and the doctors there said there was no way Urgent Care could have missed what was going on so Im inclined to think she saw it and didnt care and pushed a Covid test on me to just get on with her day. Ashley was so unprofessional and she shouldnt be treating people if this is how she does it. I would not recommend going here.
I usually don’t post negative reviews unless a place really mistreats me but the lady who was working the front desk of this urgent care today 06/26/2021 around 1:30pm was an absolute nightmare. How can someone working in the medical field be so rude? She turned me away with no one in the waiting room and didnt even give me the time of day. Told me I needed to go to the ER with my issue. Maybe I don’t want to spend $1000 to walk into the ER, I just wanted some medical advice to help me with my pain until I can speak with my doctor on Wednesday. I don’t want to be just taking medications on top of medications but she didn’t care. Couldn’t even speak to the doctor, asked if I could even get advice about what medicines to take and she just gave me this “Are you kidding me” look. I can’t help but wonder if it was the same person people have written about on here before. Imagine having someone like that be the face of your company. Anyways, I ended up at Mercy Health Urgent care right across from Meijers on Nagel road and I should have been going there all along. Mercy has been my health providers for everything, that urgent care took me in NO PROBLEM AND NO QUESTIONS ASKED. Helped me and was able to get labs rolling for me for my doctors appointment on Wednesday. Thank you Mercy Health and I will not be returning to Avon Urgent Care again.
Went there on a holiday having no option with my normal physician. Ashley (Nurse Practitioner) immediately asked about my gallbladder; it was quickly confirmed later by a surgeon and taken out within a few weeks. She even called me afterward to follow up.
This place is amazing. I went in to get my eye checked out this morning. I’ve got a stye but it’s infected so I needed medication. I was in and out within 15 minutes. I was the first one there though so not sure if this is a normal in and out here but it was for me. The staff was great, wish I would have gotten their names though. Place was cleaned and you must wear a mask here. And I’m ok with that! If I need to be seen again for something minor I will be coming here
I first waited to be seen. Another client was in front of me for 10 mins, and then worker came out and told me to sign up for an appointment in my car on the app. So I did, and I waited 15 minutes in my hot car and I never receieved a phone call. I wasted my time for nothing. Definitely do not recommend in coming here. Also, they never cancelled my appointment on the app, and it has been almost 2 hrs.
This place is great. I was unable to get into my pcp and came here. They are fast, efficient and clean. They are swamped with COVID testing, but if you down load the app call in urgent care and pre register when you get inside it’s very fast! I got here early before they opened and there was already a line starting, the girls gave me a timeSlot and told Me when to come Back at my given time. It was very Organized and less exposure to COVID as they don’t allow anyone in the waiting room. I will def be back again. Thank you for all your hard work ladies!
I was far from my house and noticed my daughter wasnt feeling well. I realized she needed urgent care and I didnt want to drive all the way back home before getting her some care. So I googled Urgent Care in the area that I was and this one was available and had good review. Thank God I was able to arrive promptly and there was no wait. They accepted my insurance and I was able to get my daughter the care she needed. The girls, Nicole & Alicia were excellent and delivered great customer service. I was with my daughters friend and my one year old son as well and the staff made us feel very welcomed. Thank you again for your service!
Beth and Ariel were very informative about the test I needed to travel with even though I hadnt been given the green light by work to travel. Having a test done same day was what I needed for that pending decision. Couldnt afford to wait 2 weeks for the results from some of the other pharmacies that would be useless for travel by the time I got then back. They were also gentle with the swab
This place has signs all over offering rapid covid testing. However they dont take medical mutual and if they dont take your insurance the test cost $75. These people are clearly out of their minds.
Says open until 8, I get there at 7, the door is locked, but there is a woman at the counter. Now, Ive never been here, and with COVID-19, I wasnt sure if she had to let me in or not, and instead of saying anything, she just stares through the door. So I motion at the door, and again doesnt move or say anything.If you are going to be in eye sight of the door, at least acknowledge people and let them know you are closed instead of sitting in a building on your phone with all of the lights on.
I have covid symptoms and it was so hard to get out of bed and needed to get tested. I went here because it said no appointment required. I pulled in learning I had to download an app and then plug everything in just find out we do need a appointment and there was none available today. I wasted so much energy to go to a place that did not even have an open sign on
I’ve been to this urgent care twice in the last year, and seen ashley both times. She was great. We were in and out and she is wonderful with children. The entire staff was friendly and helpful.
My boyfriend and I recently visited this urgent care. To say this was a great experience could be underrated. The facility was extremely clean and the staff was so very polite. Ariel, Joy, and Adenike were sweet, compassionate, and knowledgeable. Their hospitality made an impact and I would definitely recommend.
Staff was friendly and the office was clean. I didn’t have to wait (11am of a Thursday) and Ashley went out of her way to help me find the most affordable prescriptions that i needed. Would definitely recommend 👍
The ladies there were so kind and so friendly. i walked in there feeling very nervous and they made me feel so comfortable and okay
I’m new to Ohio and didn’t know where to go/who to trust when it came to receiving urgent care. A friend referred me to Walk In Urgent Care in Avon and thankfully they took great care of me. Ariel and Joyce made me feel comfortable and well taken care of. Their kind customer service and helpful personalities lifted a weight off my shoulders during a stressful situation. This will be my go-to from now on, thanks to them!
I called ahead to ask whether they take appointments or if is it just walk-in and was told its just walk-ins. As someone else stated, they made me download an app when I arrived and make an appointment on the app. I was also told that I needed to wait in my car due to covid restrictions, and it was raining. None of this was told to me over the phone. I also dont like having PHI on my phone so I also went to the UH clinic down the street.
Beth and Ariel were very nice and helpful with the whole process. They got us in and out for a sports physical very quickly. I was shocked how efficient and smooth it went. Plus the cost was way cheaper than any other places I checked out. Thank you!!!
Didnt like the lady at the front desk at all, really rude. The np was ok but her treatment didnt work either. Im still in great pain. My supervisor told that my condition is very painful and need to seek treatment from another source asap.
Took my niece there to get a covid test. Very nice and professional staff. They got us right in and out. Definitely recommend this urgent care to others. Will definitely be using in the future.
Thank you Walk-In Urgent Care! Especially Beth, Korey and Lisa for your attention, skill and care. Much appreciated! This was our familys second time using this Urgent Care and we will continue. They are the best :)Wayne
My wife and I own a retail business in Avon. Our daughter was not feeling well and we were short staffed and needed to get our child in to have her throat evaluated. My wife took our child around the corner to the new Urgent Care in Avon. Wow! What an amazing experience. Heather the medical assistant and Lisa the Nurse Practitioner were so great with our daughter -- kind, professional and knowledgeable. We arrived with a great greeting, signed in and were seen and out the door in 15 minutes. The location is so clean and the staff is so friendly. Highly recommend this location.
I came in recently to be seen at the urgent care. It was a pleasant experience. Beth and Ashley were kind and professional and did a great job!
Justice, the front desk lady was absolutely awful. Rolling her eyes, giving major attitude, etc and I was only there for about 5 mins. The nurse was super nice and told me to write this review because she was so embarrassed by the front desks (Justice) behavior. I would never go back because of this treatment and would urge others to choose a different location.
Love this place. Can always get an appointment! Don’t have to wait when I’m there. Staff is super friendly. Ashley is the best... I go see her before I go to my primary care doctor!
I have brought my kids here several times. Alicia is so kind and Nick took extra time to listen and take care my family. The place is clean too. We will be back when needed. Much quicker than waiting at the doctors office or the ER.
I came across the website when searching for covid-19 walk in testing. I needed test results fast for work so I decided to give them a shot. I downloaded the mobile app (Call In Urgent Care) and scheduled an appointment. I tried calling their phone number to confirm my appointment like the app states and I got a busy signal. I figured maybe they were receiving high call volume so I called the 800 number. The representative told me no need to sorry, just wait an hour and show up at the care center for your appointment. I live about an hour from Avon so I got in the car immediately and headed that way. I get there and they are closed... Nothing but a sign on the window saying Due to an emergency we will be closed November 19th. So they were closed for the day and left their phone off the hook. VERY PROFESSIONAL! So I called the location nearest Avon, I believe in Elyria. I explained my situation and the receptionist gave me attitude and told me that Ilthry cant see me and I would have to line up with everyone at 6am the next morning and wait in line but OH! I better get there early because they book up fast. YOUR NAME IS WALK IN URGENT CARE. Dont offer services if you dont provide them! This place is a joke
Extremely understanding and kind. Had the pleasure to be helped by Adenike, Ariel & Joyce, they were the nothing but pleasant and professional. Walked in late the night before thanksgiving as they were cleaning up, they were willing to test me even given the circumstances. Highly recommend!
I have gone to Avons Urgent Care on 3 different occasions and every time I have had a great experience. The office front desk staff is friendly and helpful. And both the doctor and nurse there have correctly diagnosed.
Excellent service, thanks Ariel, Beth and Ashley. For international plane travel, this place helped a ton as they were able to give almost immediate results for a Covid PCR test vs 2-3 days everywhere else.
Took my daughter in and when we left she said she felt comfortable with the NP Ashley and liked that she told her what she was going to do before she did it. Definitely would highly recommend!!
Friendly staff, clean environment, no wait time, 5 stars.However, no formal discharge instructions or paperwork of any kind were sent home despite receiving two prescriptions and over the counter recommendations for about three different products. Prior to leaving I even inquired if there was anything I should be taking with me and the answer was no.As someone in the healthcare field, it is irresponsible to make clinical recommendations and not provide any type of discharge paperwork. Disappointed that something so important was overlooked. I’m hopeful that I will recall everything discussed but even I can’t be sure I will not miss something.
Have visited this Urgent Care facility twice this summer (once for myself and once for my wifes medical attention need). I give them the highest grades possible for professionalism, expertise, courtesy, compassion, and promptness and even cost. Receptionist Alicia and Nurse Practitioner Travia are particularly outstanding!!!
I will never go to this place again. my son is covered in a rash and blisters from head to toe and the doctor treated us with complete disregard. he told me he couldn’t really differentiate his rash from hand foot and mouth to an allergic reaction. he barely looked at my son because he was crying. the doctor was rude and gave absolutely no guidance. he disregarded anything i had to say or ask. absolutely horrific experience.
Astonished at the lack of empathy and care from the front desk. To say this clinic is professional is comical to say the least. Genuinely in shock with the hiring process at this clinic, scheduling and timing is completely off and after being frustrated im left to deal with a disrespectful and unprofessional nurse. Do yourself a favor, go anywhere else
I really like this place. Clean and new building. Was in and out quickly. Very convenient. Shannon was so kind and considerate. Nick the NP is a good listener, personable, and good with kids. We will come again when needed.
Went to this location in the late afternoon on a Sunday when no other urgent care locations in the area were open to get help removing a shard of glass from my foot. The doctor barely looked at my foot before telling me he could not do anything and to go to the ER. On Monday, a doctor at a different urgent care worked as long as it took to remove the glass. Not a place I would every go again.
Visited this Urgent Care today after feeling lousy for five days straight. Nick and Jill diagnosed and treated me quickly and had me on my way in no time. What a great alternative to the ER. And service with a smile.
They were very up front with what they can and cannot help with. Trisha, who saw me was very nice and helpful to help me with my pain. She got through the appointment fast, but made sure I was taken care of. I will go here next time for sure. Thanks Trisha!
This urgent care is beyond professional and timely. I went in and got great service! 10/10 would recommend.
I appreciate the care and concern that Nick took with my son. Shannon was professional and kind. I will definitely be back if I need the services again for my family. They were thorough and we did not have to wait long.
A Walk-In Clinic that doesnt accept walk-ins. What the ****?There is NOTHING on the website about this. Im crazy busy so it was a huge inconvenience - had to run around and find another place to get sports physicals.
Does everyone know this place charges over $200 just to walk in the door and see someone? My daughter was told her COVID test would be free, but they NEVER disclosed this outrageous usury fee. Sure it is less expensive than the ER, but no overt disclosure is unacceptable. Sheeps to the slaughter!!
The NP Nick was very knowledgable and made me feel at ease! If anyone is not feeling well I highly recommend going here over anywhere else. Youre in and out very quickly and the staff really cares for their patients!
The service was polite and fast! Honestly one of my best experiences with medical care. Trisha and Pam were very helpful and friendly. I’m very impressed!
I arrived at this this location at 5:40 PM on a Sunday with my very sick, feverish child. We approached the door and a man inside wearing scrubs made eye contact with me, then turned away and tried to hide so I would not see him. In the meantime, they locked the doors and would not answer when I knocked. I ultimately reached somebody by phone and they said that they would not take any patients after 5:30. While this may be understandable, locking the doors, hiding and refusing to answer when somebody tries to seek your medical attention is very unprofessional. This is not the caring Attitude I would expect from a medical professional.
I was the last person seen at the end of the day and they took their time and still gave me wonderful care! The staff was very kind! I 10/10 will come here again for urgent needs.
My girlfriend went to fisher Titus and they took 1hour and we still hadn’t been seen she went to urgent care and they seen her right away and she was in and out within 20 minutes they were so nice to her definitely will come back if we need to be seen . Thank you girls so much .
Very happy with the service at this office. Responsible examination yielded accurate diagnosis and treatment. My daughter felt better within 24 hours or treatment. Very glad this office is open in our community.
The staff was so great with the Covid testing! Very nice and helpful! Easy rapid drive thru process! Walk in, sign up, and they come out to your car when it is your turn!
2nd time we been here and both times it took less than 15 minutes. They are fast with test results.
The nurse practitioner Ashley was so thorough and fast. It was nice to be able to get in and out so fast when having an allergic reaction.
Drove all the way from Mentor to Avon because this was the closest in-network urgent care for my significant other to get a rapid covid test. We get there and the place is closed!!! I get it, things happen. But maybe you should put a message on voicemail stating you are closed.Ridiculous
Justice at urgent was very nice too me . I appreciate her and would definitely go There again and I would go again. The provider was great and super fast I loved my service there.
I called today & justice answer the phone & said you guys did rapid covid test and we can get the results in 20 mins. She was very informative and I will be going to get a test tomorrow because it is available with no referral.
Beth and Ashley NP were great! Very welcoming and knowledgable. Thank you for providing exceptional care!
There was nothing posted online about being closed and the parking lot was full of sick people worried about there health and the doors were locked and it wss closed. definitely cannot claim opened when closed as an urgent care.
Scheduled an appointment through the app and everything went smoothly and everyone was very pleasant!
In and out, front desk was very nice and attentive, CNP was quick and through. Will use this as my go to urgent care.
The doctors there are totally disrespectful and no help at all. I went with my neighbor to go get her son checked out and no help at all. He repeated everything she said but in a different version. These doctors are totally unprofessional!
Adenike, joyce and Ariel were wonderful and they calmed me down the second i came in! i got in and out and they were super helpful! best place to go to!
Update your website ...they dont take walk ins for Covid test must make appointment!
Great customer service! Patient oriented staff! Would come back again if I had to! Hope I don’t have to ;)
Simple, clean, and straight to the point. Pleasant staff, oh and they also have an xray machine, most urgent cares dont.
Stops accepting patients half an hour before closing. There was no one waiting. Just turned away.
The staff there were really professional. Got checked in and out really fast and really liked the cleanliness at site. Thank you for your service
It came down to time where they were finishing up for the day, but they still took two of us back. Great service and people!
So... went to elyria walk-in urgent care last night only to find out they closed 4 hours early, came here today after calling first to make sure they were open, only to get here and be told Dr. Ramone had called off and they could not treat us and got turned away.
Ariel anf joy was super nice anf hot my in quickl. Would go back and recomend to friends and famil!
Professional help from the phone call through my visit. I will recommend to others.Cori and Ashley are the best
THE FROUNT DESK WOMAN WAS VERY KIND, UNDERSTANDING, CARING, AND EFFICIENT!!!BUILDING WAS ALSO VERY CLEAN FOR MY VISIT!!!EVERYTHING SEEMED TO GO OK, UNTIL THE NP LISA CAME IN THE ROOM. I WENT FOR ONE SPECIFIC REASON THAT WASNT ER RELATED!!!LISA THEN PROCEEDS TO ASK AS WERE TALKING ABOUT THIS ISSUE DIDNT YOU COME HERE BEFORE FOR THIS ISSUE? WHICH THE ANSWER WAS NO I DIDNT!!!I HONESTLY BELIEVE LISA REMEMBERED ME FROM A DIFFERENT LOCATION A FEW MONTHS BACK WHEN I HAD TO GET SOME COVID-19 TESTING DONE.REGUARDLESS IF THAT WAS THE CASE OR NOT I FELT THAT WAS VERY RUDE AND IT HONESTLY OFFENDED ME AT THAT POINT.LISA FINALLY THEN, DECIDED SHE WOULD STILL HELP ME, SO THANKYOU FOR @ LEAST THAT LISA!!!I WAS ALSO TOLD 3 DIFFERENT TIMES THAT I WOULD NEED TO CALL TO GET INTO MY PCP BEFORE I LEFT THAT FACILITY. WHICH IS NO ROCKET SCIENCE, I KNEW THIS AND EXPLAINED AGAIN WHY I ENDED UP AT THAT LOCATION VS.MY PCP OR ANY PLACE ELSE!!!***AGAIN RIGHT BEFORE I LEFT THIS LOCATION NOT ONLY DID I FEEL DISRESPECTED ONCE BUT TWICE!!!***I AM REALLY HOPING IF I EVER HAVE TO VISIT THIS LOCATION AGAIN, I WILL NOT RECIEVE THE CARE I DID TODAY!!!HEALTH CARE ISNT THE SAME ANYMORE!!! :(ITS DEFINITELY VERY HARD TO FIND ONES THAT ACTUALLY CARE TO HELP AND THAT ARE TRULY CONCERNED!!!
Excellent customer service! Ariel, joy and Lisa took great care of me!
People have to wait obscene amount of time staff seems In efficient lack of urgency do not care about people’s time I seriously don’t recommend going to here unless u wanna wait over two hours just to be seen
Fantastic service , No waiting time everyonePleasant and knew what I need. First timeI will go back 👍
Doctor was awesome and thorough with addressing my concerns. Dr. Nicolette Bolzan-Roche
I got in quickly and NP Nick took a lot of time explaining things . Very friendly
First time being seen here and it was extremely clean and the staff was amazing!
We walked in at 7pm and were seen immediately. I would definitely recommend them!
Very nice staff. Quick and thorough. I will definitely go back
Did not help me at all. still very sick I believe I have a sinus infection.
Ashley got me in and out fast.
Very good job. Especially Ariel and Kelly.
They are working hard with all their walk in covid testing.
Quick and helpful. They also take my insurance (care source)
Korey and Ashley was good to me when i was there i will be returning
The staff there are very quick to help and very understanding.
Cant walk in or make an appointment over the phone.
This is an excellent urgent care clinic!
Bad care.
Staff is so rude and was talking to me with sass.
Friendly, clean, professional and quick!
Always fast and courteous.
Short wait time and professional attention. Thank you!
Organized and efficient! Thank you.
Great service
Total reviews rating 4
107 Reviews for Walk In Urgent Care 2023:
Review №1
2022-05-30I absolutely love the care and convenience of the Walk In Urgent Care. The staff here is very efficient and compassionate. Ive been able to get in, get treatment and go on with my day quickly each time I have had to visit. Their app is a little tricky sometimes, but overall its helpful to speed up the process.
Review №2
2022-02-03Brought both of my kids in to be seen and we were in and out in under 10 minutes! The app is super easy to use and make an appointment, which I like because there’s not a waiting room full of sick patients! Everyone was very friendly and great with kids, especially Jen! I’d definitely recommend this Urgent Care to all!
Review №3
2022-03-25The girl working the desk was extremely nice but when the nurse came in to talk to me she was completely rude and did absolutely nothing to help me at all. I will never return here I feel like I paid a copay for no reason at all. This isn’t the first time this has happened at the this same place. I’ve learned my lesson and will not return I’ll wait a week for my actual doctor next time.
Review №4
2022-06-15Had a quick, efficient stop here today..both the NP believe her name was Trish/Tricia and the receptionist Emma/Emily...sorry if I got the names wrong..but they were extremely positive and helpful..would recommend this urgent care to anyone. Very professional..I was nervous going into a urgent care with my problem, but they quickly took care of any doubts I had..truly thank you so much ladies. 😁💜
Review №5
2022-06-04Very kind and caring medical staff here. Was able to obtain my asthma medication while I was otherwise stuck waiting six weeks to see the allergist. A big sigh of wheeze-free relief! Thank you!!
Review №6
2022-04-18No longer walk in. Staff doesnt answer phone. And thank God no one might have a medical issue while they eat their lunch because theres no service between hour of 1 and 2 pm. Forced to download an app to schedule an appointment @ walk in urgent care. Simply put wont be returning.
Review №7
2020-09-09Stitches 5 p.m. on a Saturday not very many places could have helped except the the emergency room. I called ahead to make sure they could stitch him the woman I spoke with was extremely friendly, she met us at the door took him straight to a room. The doctor was phenomenal, made jokes and kept it light hearted while being professional and efficient. It took longer to drive there than the procedure from walking to pulling out of the parking lot.
Review №8
2021-09-17Like the name says, i walked right in and was seen without waiting more than 3 minutes. Ashley was the practitioner who cared for me. she was so nice, quickly and accurately assessed my issue, and her diagnosis proved to be accurate. the medicine prescribed took care of things right away. couldnt be happier with my experience. sent my daughter there when she had an issue a couple weeks later and she said she had a great experience as well. highly recommend.
Review №9
2021-10-29Made an appointment for 2pm. Called and confirmed the appointment with them as well to made sure they got it since we made it through their app. I had to leave work to take my daughter here. I show up door is locked. I had to call and call for them to finally answer the phone. They said 3 times their lunch is from 1-2 and they have no control over the app… I said well it’s 2:08 then repeated again lunch is from 1-2 and no control over the app…. Then I said again it’s 2:08….. then all of a sudden lunch is from 1:30-2:30…. The lady was beyond rude on the phone. It would of been nice to have a phone call to say they needed to move my appointment 30 minutes to 2:30 but I received no phone call no email no nothing… terrible staff. Save yourself and go elsewhere that actually takes appointments and doesn’t have a beyond rude front desk.
Review №10
2021-10-01Kristina and Ashley are amazing! They taught me a lot throughout my short training period! Very friendly, patient, and helpful! All of the medical assistants are amazing too! Super fast and efficient.