Wagoner Power Equipment, Inc. in Englewood
Categories
Location on the map
Englewood, Montgomery County, Ohio, US
Service options
Accessibility
Planning
Payments
Site: https://www.wagonerpower.com/
- Monday:8AM–5PM
- Tuesday:8AM–6PM
- Wednesday:8AM–5PM
- Thursday:8AM–6PM
- Friday:8AM–5PM
- Saturday:9AM–1PM
- Sunday:Closed
I have been buying power equipment from Quentin and the rest of the folks here at Wagoners for years. We moved away from the Englewood area almost seven years ago, but I still drive back to them for anything and everything. I have a Stihl dealer right here in the town we now live in, but I refuse to use them simply due to the superior customer service that we always receive at Wagoner Power Equipment.
I took my mower for repair. They claimed it was junk, charged me for the diagnosis which I paid, and they kept mower. This was an older Z-Turn, 36 mulching mower which just had blades sharpened and new air filter. I realized this wasnt right for I was advised my mower did have some scrap value, so I asked for my mower back just a few days after last transacting with them. They looked for it while I waited on the phone and claimed they didnt see it and would call me back. I never got that call.
Iv brought 2 backpack blowers and recently had my hand held blower work on. I drop my blower off to get work on about week later they call me told me it was done. Very happy with thier service and they take time to explain what was wrong. Red max is best blower! I highly recommend and will be back for more equipment!
I went shopping for a zero turn mower and wasnt sold on a particular model or brand, but had an idea of what I wanted. Terry ended up coming out and showing me some of the models and giving a good overview and offered suggestions for what would best suit my needs. No hard sales tactics or anything. The technician that brought my mower out to me gave me an overview of the mowers features and provided great service. These guys have definitely earned a customer any time Im looking for equipment.
Went to pick up a part for my old mower, walked out with a new Toro. No high pressure sales, took time to answer my questions and think things over. Nice touch following up with a thank you card. Once again small business is worth supporting. Never get that type of service from a large corporate store.
Wagoner Power Equipment is a GREAT local company! They only carry high quality equipment (Stihl, RedMax, Simplicity, Bobcat, Hustler, Toro...) and they have excellent service and knowledge base. I have purchased several items (tractor, leaf blower, chainsaw...) from Terry and they always support their product with a good parts inventory and on-site service. Service cost is comparable to other places and they are very thorough. I will definitely keep going back!
They have the parts I needed but, the customer service wasnt the greatest. Was thinking of buying a zero turn there but I think Ill just get one at Lowes now. For a small business like them, they really should be more about customer service and maybe show some motivation.
Ive been buying equipment from Wagoners for years now. They carry top brands such as Bob-Cat, Hustler, RedMax, and many others. Their service department helps keep my equipment in top shape, ask any of them Im rough on some of it at times. They have a great staff to help you out anyway possible. Also want to add they have really good sod in the summer time and also nice black dyed mulch. They dont advertise either one heavily but ask them about it if youre in need for either one! I highly suggest you check them out for your next lawn care tool or equipment purchase.
I have a power washer that was not working. I was informed that it would require a new pump that cost $429.00, more than it would cost to buy it new again. I went home and did some research. I cleaned the jets, changed some o-rings and it works. You can tell that no one even opened the pump, it had calcium deposits everywhere. The only thing left is to adjust the choke. I do not know what I paid $62.00 dollars for. I gave 2 stars because they were friendly.
Ive been doing business with Wagoners since moving to the Clayton area in 1994. Terry and Quinton have always treated me fairly and Ive found it hard to beat their value when it comes to their level of service and competitive prices. I just purchased my second Simplicity zero turn mower and have gotten several Stihl accessories. Try to find this kind of service and knowledge at a big box store - not happening! Highly recommend Wagoners for all your lawn and garden needs!
If you need a mower repaired, this is the place to go. I was told by two different mower mechanics that the engine on my mower was shot. The options I had were to either buy a new engine or buy a new mower. Went for one last opinion to Wagners before spending some big bucks. They found and fixed the issue for less than $250. Awesome!
Total reviews rating 4.7
124 Reviews for Wagoner Power Equipment, Inc. 2023:
Review №1
2022-05-19Wagoner has been such a blessing. They have saved me and my mower several times. Service prices are very reasonable and the staff is always friendly. They go out of their way to be helpful. I appreciate everything they do.
Review №2
2022-06-25The recoil on a stihl string trimmer I bought from them back in 2018 was not working. When I took it there for repair the lady said it was about 6 to 8 weeks wait time ,but upon a second thought she took the trimmer and said they were going to text me when its ready. Two days later I got a text from them that it was ready for pick-up and at no cost. I said to myself wow what a great customer service, which is very rare these days. Will keep going back there for all my power equipment needs.
Review №3
2022-04-26I’ve been using Wagoner for decades. Always friendly service and fair pricing! When something breaks, I take it to Wagoner. When I need to buy a new piece of lawn equipment, I go to Wagoner. They make life a little simpler. 5-stars all the way!
Review №4
2022-06-22I have always had positive interactions with the staff. I continue to purchase items at Wagoner’s based on the product knowledge and their helpfulness. The service department is great!! Will always come back to Wagoner’s. Judy Strnad
Review №5
2022-06-11Buying my Stihl FS-60 trimmer, from Wagoner Power was a great experience. They were helpful, showed me my options, were cheaper and had it in stock. All things their competition didn’t or couldn’t do. I will buy all my Stihl products from them.
Review №6
2022-04-26I had to special order a bluegrass seed mixture and Quentin was all over it and had it delivered in a prompt manner. Thanks so much for taking the time to get this unusual order seen through to delivery.
Review №7
2022-06-19Very concerned for all the customers needs I feel they stand above most other Dealers. Highly recommend.
Review №8
2022-07-08Excellent service !! Took one day and all my parts were in . Great people to work with .
Review №9
2022-06-11Wonderful experience with Wagoner’s last few times I’ve dealt with them!
Review №10
2022-05-31Great knowledge of product and helped find the right tool for my needs