In-store shopping
Yes
Volunteers of America Thrift Store North Olmsted in North Olmsted
Categories
Location on the map
North Olmsted, Cuyahoga County, Ohio, US
Service options
Delivery
No
Health and safety
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Phone: +1 440-202-1444
Site: http://www.voaohin.org/north-olm...
Site: http://www.voaohin.org/north-olm...
Opening hours
- Monday:8AM–8PM
- Tuesday:8AM–8PM
- Wednesday:8AM–8PM
- Thursday:8AM–8PM
- Friday:8AM–8PM
- Saturday:8AM–8PM
- Sunday:11AM–6PM
Comments (199)
Clothes well organized, basically clean for a second hand store.
Quality stuff! About half of the items have really low prices. Some are a little high, but still pretty reasonable.
I found a lot of good things at a cheap price. Love it
Well organized store. And decent prices with tag special.
Prices were very good. Finding low cost clothes to stretch budget.
This thrift store has great prices and always has daily deals, which i love! it’s also a huge store and organized very nicely. the reason for three stars is because sometimes the staff is unfriendly and a bit rude. i often feel i’m in their way, but otherwise, i love shopping here!
Very Good Customer Services and good price , will be back , THanks
I ago to this store because everything is pretty organized and I usually find what I need. However yesterday a black duffle bag with some things I just purchased for my boys was accidentally left out of the car and now its missing. So my boys are really hurt and I hurt for them.
Great thrift shop! So many catagories of stuff. It would be a 5 star review except their clothing is only seperated by gender and color of clothing. Not by sizes. I am disabled so I do not have the energy to look through that much clothing.
Large selection and very clean. Good prices and sales everyday. Only wish they sorted by size. They do sort clothes by type (shirt, blouse, slacks, jeans, etc men, women and kids) they also sort by color which is helpful if you are looking for a certain color pallet and its very appealing to the eye. Can find lots of different things here. Furniture, books, clothes, shoes, kitchen supplies, handbags (I actually found a coach bag here in good shape for under 20$ and Ralph Lauren shorts with the tag still on for husband for 6$). Staff is also friendly.
Love this store! Definitely a thrifters dream. The prices and quality are the best anywhere in North East Ohio. The only advice I have is that VOA should perhaps invest in some sort of sizing tags - would love to see my size quickly without shorting through all the 00s. Goodwill sorts by color and size and I would love to see the same here. Overall, great place to thrift.
Nice variety of items but rather pricey
I would say a lot of the inventory is geared toward the blue collar crowd - lots of work gear, warm sweaters etc - heavier stuff that I would see a construction worker wearing which I didn’t mind as I was running in to grab a few warmer sweaters.Agree with another poster that clothing should be organized by sizing, not color.Staff were quite friendly and checkout service was quick. Store seemed quite clean and tidy.Brand name shoes/boots were WAY overpriced.The aisles are a bit crowded and most of the change rooms had a ton of hangers in them.
So, I do like this store but, I have seen employees removing most of the color tags that are on sale. For example if the pink tag is 75% it is hard to find that color. Pay attention shoppers. And you will see what I mean.. so in reality theres is no sale.I asked one of the employees why but the explanation did not make any sense to me.
Friendly staff and low pricesLots of cool stuffGreat location and great selection
I am only giving it 4 stars this was a first time visit and it was brief. The store is large and my impression is that it is clean and well organised. The prices are easy to find and seem reasonable. I walked down an aisle that had linens and I saw tags on some larger items that said they had been sanitized. That impressed me. It definitely should be added to your list of places to check out or make a donation.
Absolutely the best prices!Be prepared to spend some time there. There is no order in the way the clothes are arranged. Dress pants are mixed in with jeans, womens pants were mixed in with the mens clothes here and there and the sizes are all over the place. I had to look through a 20 rack of pants to find 2 pair that were in my size. But if you have the time, you cant beat the prices.
Great deals on clothes! But you have to want it, and you have to take the time to dig dig dig because the clothes arent sorted by size. Im sure thats how they keep the prices so low. You can definitely find some gems though!
This is consistently one of my favorite thrift stores. The pricing is usually very fair and Ive had some amazing deals! I drive about 30 minutes to visit this location because it is one of the best!
I always go to the one in Brunswick so I decided to check this one out. Its a lot bigger with the same reasonable prices Im used to. I got 3 shirts, 2 pairs of jeans and a belt for only 13 dollars! Lots of items are unique and have a nice vintage feel to them.
I love this store! Clothing is very reasonable, and you can find a lot of designer clothing there. Veterans get a 10% discount on all purchases with a valid ID. Well worth the visit !!!
The only reason I give the store a 3 star rating is because their clothes are not arranged by size but rather by colour which makes it difficult to find things that work for you. Otherwise its like any other second hand store
I’m really upset I spent so much time sorting through the clothes I get up the the register, first that lady is always so rude second I couldn’t buy half of my stuff because they said the tag had been messed with! Are you kidding! I tried most of the clothes on I didn’t carefully watch the tag. It’s so very irritating! At least 7 items she would not let me purchase. It’s a lot of time and effort for that to happen. And it makes you feel like a criminal.(at a thrift store) I’m just super disappointed. Need a new way to price items because this is just not working.
Great prices. But yes i agree with one of the reviews. Clothes should be arrange by size not color. Took me hours to find shirts my size. That would be so helpful instead of looking thru everything when there is only few items my size in that rack.
Drove over an hour to check it out with wife n kids. They say not for profit but better clothes section is filled with high dollar used clothes like 55 for used jeans. Really? Wife found a pair of slacks she liked price must have fallen off. Stated they were 7.99 high for used clothes they refused to sell stating come back tomorrow after spending $75 on the rest of the clothes. Um no thanks. Service was lack luster and in some cases downright rude. Even store personnel was baffled by some of the pricing.
Great deals! If youre looking for department store standards (ex: size categories, fast checkout, employee help) dont shop at a thrift store!!! If youre looking for a cheap deal... this is the place to find it. Come here with plenty of time on your schedule. Bargain hunters paradise.
If you need a good 2nd hand pair of jeans or a jacket or perhaps a good pair of work boots or some type of little toy that you dont mind your kid destroying this place is got what you need come over and see these kind folks and find a new treasure
Very nice selection. Great prices on clothes, housewares, and essentials. Furniture prices are quite pricey. Good customer service.
Great place to find things you wouldnt find anywhere else. And very reasonable prices.
Since this store is close to some nicer neighborhoods, its a good place to find more expense items at a very reasonable price. You will often find more unique items, too. Good place to stop in at least once a week to see whats new.
Wow! This place is a thrift shoppers dream! Everything from clothing to kitchen items, bedding, linens, toys, books, and so much more! They offer a military/veterans discount and have daily color-coded specials on already terrific prices!
Wow! Could the employees be any more rude? The cashier made us bag our own stuff by saying “here’s a bag, you can bag it”. After she copped an attitude because she started ringing stuff up before my daughter got her military ID out and she had to rering 4 items.
Dont go there an hour before closing! They announce there closing every few min. Get in line or we are not waiting on you! Super unfriendly atmosphere.
Employees and management insinuate that you are changing prices on clothing if a tag falls off when they are checking you out. I had 12 items and the cashier ripped one of them off (accidentally) and then I was treated like a criminal and was notn allowed to purchase the literally $2 shirt among the several others iIwas buying. Il spend my money elsewhere and I recommend you do the same.
I love this store! The clothes are great, and there are always brand new and brand name clothes at very reasonable prices. Its one of the best thrift stores around, and the money goes to veterans and need families.
Clothing is not sorted by size, but sort of by color. At the prices they have, though, the extra work hunting through is worth it. I find mens stuff there fairly well
Great finds and great deals. There is one worker that I really like ane I see everytime I go in. I cant remember her name. Will post when I get it. She is amazing!! I always come out with many items each trip here.
I absolutely love this place.. always cheaper bargains- we could shop for hours just looking at stuff and the staff is very friendly and helpful
Love this place. I recommend it to everyone. I refuse to shop for clothes anywhere else. All of my clothes are from here. Huge store with a variety of everything from womens, mens, kids, purses, shoes, jewelry, home goods...i could go on and on. All very cheap but nice. I walk out with a huge bag for about $20
This place is awesome and the prices are just right! There is a lot of everything from clothes, to shoes, to furniture, to kitchen gadgets, electronics and more! If you are looking for something specific and dont find it on your first visit, check back. It will eventually turn up!
There is so much stuff for sale it is hard to take it all in. There are lots of clothes (kids, womens, mens, uniforms)--so many in fact that I usually resort to just walking up and down the rows only looking at things that catch my eye (or else Id spend hours just on looking at clothes). They also sell accessories (belts, purses, scarves, jewelry), and shoes. sToward the back of the store are household goods, furniture, craft items, kitchenware, baskets, books, and toys.I found a cute Tinkerbelle type outfit for my friends granddaughters to use to play dress up and some ribbon for crafting. My friend found a sweater, a painted 3 drawer storage box for her granddaughters, some glass beads, and a wood wall hanger shes going to make into a hat and key hanger station for her family. We both each spent less than $20 and got lots of stuff!
Ok for a thrift store. Some items are way too expensive, yet still better priced than Goodwill! They have furniture, clothing, jewlery, shoes, bedding, knick knacks and more. Fun to just look around and see the interesting items that come in.
Been there twice. The first time I was looking around for ANYTHING that was not tattered or missing parts in the home goods department. Left with a bad first impression and nothing in my cart.... Second time (because everyone needs a second chance) some of the SAME junk was there 6 months later and I overheard someone say they gave up looking for clothing because it was too unorganized. The home goods and tech shelves are OVERCROUDED AND AN ABSOLUTE MESS. Found that most items with detachable chords had the chord detached and nowhere in sight.There was an area in the back of the store full of old, dirty and cobwebs were on some of the furnature. I later drove by Goodwill and saw items of the SAME quality of about 75%of the stuff at Volunteers of America in the DUMPSTER. Sorry to say this place is not worth your time. GO TO GOODWILL INSTEAD.
I really like this store. Very reasonable prices for the most part. Recently I have noticed they have stopped selling things that are obviously junk. I love this store😀
Huge thrift store. Friendly employees. You say you want to help veterans but no discount for military id. No discount for VA Id card. I dont like your phrase homeless veteran. Any veteran who received honorable discharge, and has a job can get a va home loan and buy a house. If they are homeless veteran it usually means they were kicked out and didnt get a honorable discharge.
My new favorite store!!! Wide variety of quality items!! Everything is sold for a reasonable price! Although if youre planning to look through everything in this store, you will need more than an afternoon! Will be back!!
Pretty good selection for a thrift shop. The place is very big and you definitely have a good chance at finding something neat here. Not a very large selection of music, DVDs, video games though. But they have plenty of clothes and various electronics.
Best thrift store in area. Stock is added daily so you never know what you will find. Prices are great!
Great prices, tons of clothing. Good selection of kids stuff too.
Good prices. Went there on a sale day. Too crowded for me. Need to shop on a normal day.
I was looking for bargains and found several things to use in my home. Usually when I go there are more things put out on the. I took my time and found 2 or 3 things new. I give them a thumbs up keep up the great work.
One of my favorite stores I go there all the time
Hi Im shoping the first day they open Im verry disappointed nothing good is coming an the floor workers they baying everything (managers womans )
The variety and pricing are great, its the STAFF that ruin it. Possibly the RUDIST assistant manager I have ever spoken to. Unfortunately due to her behavior, we will never go back. Customers dont deserve to be given the cold shoulder.
Great finds at great prices!!
Always loved coming here but they’re starting to get a little pricy... goodwill in north Olmsted is cheaper. Won’t be coming here as often as I use to :(
Clean and good selection
Only think I dont like is that its clothing isnt marked with sizes. If you have time to figure out there system it fine.
I love this store always clean, nice people fast cashiers. Most of all they have discounts every day and certain color tags 👍👍😀😀
Too many rulesThey dont have a restroom without getting a key...ughCant shop off racks....stupid rule....i voulv buy off that rack and less for you to put away....you shop for 2 to 3 hours and get to know register and the clothes have no tag on it they refuse to sell you the donated item....let me remind you this is used stuffdonated stuff.....
Awesome thrift store. Usually not overpriced...excellent staff.
I love this place cuz they have very decent prices! Every last Tuesday of the month everything in the store is HALF PRICE!! 😁
This is the best thrift store in Cuyahoga County! Great selection and even better prices no matter what day you go. You can get designer items here at a very low cost.
Like a treasure hunt..never know what youll find. Good prices. Store is getting more organized every time I go in
Cheap and has an awesome variety if clothes. I went yesterday and my brother got so much amazing clothes! I also got awesome stuff too! 👇👕👔👚👗🎽👖
V.O.A. IS THE BEST THRIFT STORE AROUND. ALL OTHERS ARE OVER PRICED. THESE FOLKS HAVE A VARIETY OF GOODS AND THEY’RE VERY PROFESSIONAL. THANK YOU V.O.A & KEEP IT UP!!!
A wide selection of stuff, good prices
Always have what Im looking for!
Clothing is above average thrift store quality (though I wish they could organize by size!) All around nice neat atmosphere.
We grabbed a hoodie today for a dollar we got to the register and was told they couldnt sell it because the tag was ripped I was very confused about it but the worse part was the manager lady was so rude about it so we didnt buy the rest of our items because of her attitude. Disappointed
I love the people that work there theyre great... the place is very clean is very organized .
Lots of stuff. Nice resale store. Only complaint is nothing is my size. All by color so u need time.
Great prices and huge selection. My favorite thrift store hands down.
I got men Jeans & halloween scrub tops
The obly thrift shop where you can get big name brands for super cheap. I drive an hour and a half to get there. This place is HUGE. also on the last Tuesday of the month EVERYTHING id half priced.
Love this place, it has a great selection of clothes and just about anything else you can use. Best thrift store around.
Great selection great prices but beware of second hand smoke, employees smoke inside the store. Also beware of employees mocking the physically and mentally handicapped,and the obese.
Huge selection of clothing. Prices are excellent.
Great store for used clothing and products best pribes.
You can find deals, but they are hard to find because of how things are organized. Clothes should be organized by size, not color.
Well organized, clean, nice workers, found some great deals.
This resale shop has good prices, good quality merchandise, and is generally open 9-9 weekdays. I stop when I am at the West end of North Olmsted.
Always very friendly staff and the store is always clean and easy to look for what I need. Especially compared to other thrift stores.
One of the best thrift stores in the area. Great prices, organized by color and always find something!
My all time favorite thrift store! Hands down. Huge selection.
A bit pricey and unclear prices on many items. Pretty disorganized and no color discounting on non-clothes.
Always Friendly Staff and Quality Items... organized well and Priced Excellent 👍🏻
No one will help you unload. bad policy exspecially if youre a senior. they would rather watch you hurt yourself
Love this store! Very nice employees and great buys!
They have so many things and everything is very unique
Some prices are high and some are reasonable however they should all be reasonable since they were donated and staff is not very friendly they act as if they are doing you a favor even though your the customer giving them business
Some stalls have no mirrors and have to do a lot of looking but over all very good and have good clothes
Best thrift shop out there! Great selection and prices and all for a great cause. Highly recommend!!
Always a nice selection of gently used clothes for all ages and priced to sell. Staff is always pleasant!
Big store. Lots of clothes. A lil pricey. Overall very nice.
Worst experience ever they were reprimanding one of the workers in front of the entire store. And if that wasnt bad enough there was no customer service but when there was customer service they were rude not a pleasant place to shop
Poor customer service, not very helpful with questions about purchase. Store is little junky and needs cleaning.
Lots of stock to choose from. We have found some really good deals on name brands over the years.
This is a very nice thrift store. Excellent selection, nice staff, and good prices.
Great selection of everything. Prices are incredible! Highly recommend making regular visits.
I absolutely LOVE this place. Very friendly staff. And I always find something I cant live without.
Managers rude. Over priced constantly. Goodwill right down the street has better service
This is one of the largest thrift stores in the area with much to see but the staff could be a bit more friendly.
So many choices, such little cost, and so many unrecognized antiques. Quite amazing.🤩
I enjoyed shopping there nice place love bargain day on Tuesday and real clean.
Nice open feel with lots and lots of cloths options. Also good if you looking for a pot or pan for the kitchen.
This place has the best assortment of clothes for such a low price
Big clean and well organized. Great prices and quality used items
Lots of stuff here and good prices. Have gotten shirts and dresses here in the past.
Great prices and selection. Well organized and clean. Great employee services.
Cashier was horrible just before closing Sunday. I walked out didnt purchase my stuff.
Awesome store with great prices! Love the daily deals!
Always has the used clothes smell
Awesome. I got exactly what I needed and then some for waaaayyy less than what I would have at a regular store.
Get lots of great buys. But too little sales people
Very large store. Clothes are sorted by color and NOT by size.
We go there about once a week. Its our treasure hunt place. We enjoy it very much.
Truly wish they would put stuff by size, not just by color and kids stuff boys on one side girls on the other
Nice people. Find everything good price
Very Big, alot of stuff, most everything only $2, but clothes were mostly way outdated.
I love this place always find bargins
Love it great prices good toys Im a kid
Loved the dresses and clothes. I basically loved everything because it was at an affordable price
This place should have no stars. Very rude and no public restrooms. They tell therr customer to go to McDonalds to use the restroom.
Volunteers of America, more like volunteers of I dont care about this store. Products were very disorganized and often on the floor. But prices were fair.
Lots of cool stuff at great prices.
Excellent prices and the staff seem friendly
Book sale
Terrible, as usual. Poor prices and attitudes.the only reason I went is for my mothers sake.
Uncluttered, well organized store. Dressing rooms and restroom available.
The pricing is great, and the money you spend there goes for a great cause, this is a win-win situation....
A great thrift store with friendly and helpful staff!
Nice big store.
Love the prices and quality of stock
Very very rude staff! This old lady yelled at my wife for checking a coat off the rack!! We’re never coming back!
No matter what day I go in, I always find awesome stuff.
Nice place and it is huge. Decent stuff and decent price.
Always a good find. And very clean. A very good cause to be part of
Decent selection. Nice staff.
I go to VOA once a month(last Tuesday), everything is half off.
Love snooping around Finding good stuff is a plus
So organized! Wide variety of everything!
Great store great prices.
Clean and organized hood selection
Mistreats employees, fires employees after theyve followed all necessary procedures.
Always finding great gems here!
Its been awhile but I found a few nice things.
The prices are fantastic and so are the employees!
My favorite thrift store ever!!!
I love this place. I donate then I go shopping.
Very good place to go for a thrift store.
Can always find something. Love the prices!!!
This is a very nice store one of the best around...
Always a good experience
Great prices selections everything is better here
Cheap, a good variety of clothes & generally nice vibe
Always have something for anyone!
Great place
Polite employees. Great selections of hidden treasures!
Lots of jeans & tops for women.
Found some good stuff! Nice staff.
First time here not satisfied
Lots of stuff! Good prices!
Cashier was super nice!
When you have more than you need, they have people that need it more...
One of the best thrift stores in Cleveland!
Prices o.k. always smells like cat pee.
If You need something,check the voa first.
An above average thrift store
Worst customer service i’ve ever delt with
Always find something unusual orUnique.
Bad experience with this place trying to buy furniture
We always do well at this thrift store
Rude.
Great variety and affordable prices
Great deals and selection
Found a few books and a metal basket.
Best thrift store ever
Many things for everyone.
Friendly. Great buys
👍
New stuff great deals
I Love to shop at the place
I always hit the jackpot here!
Very nice
Love this store!!
Found prices to way to high
Good deals
Amazing thrift shop!
Total reviews rating 4.3
199 Reviews for Volunteers of America Thrift Store North Olmsted 2023:
Review №1
2021-05-23Amazing thrift! There’s a variety of everything for incredible prices! Including new stuff with tags on!From T-shirts to kitchen accessories, shoes, bags, linens, comforters, towels, couches and more!It’s a store you have to visit with time, because you’ll find a lot of good hidden treasures!Staff is beyond nice!
Review №2
2021-01-17You can find some good stuff for a decent price at this thrift store. I just like to go bum around in the store for while when I’m bored. They have discount tags daily too! I love it! Every time I go, I find a great stuff! I found a zero water pitcher for $2.92!! I’m happy lol
Review №3
2022-06-14Good clothing for cheap prices,along with other odd goodies that we have in the store...Im a part time employee there lol
Review №4
2022-05-11This place is nice and have good stuff but the prices have me dead. AND there’s this lady that give you a b face and always assume that your stealing which is really stupid and she needs to fix the ways she looks at people cause I felt uncomfortable when she started following me around and giving me faces.
Review №5
2022-04-07Staff incredibly nice and helpful. Clean store, nice amount of inventory. Prices a little high on some items.
Review №6
2021-10-16This store used to be my favorite. The people are usually very nice and helpful. The store is clean an organized. But Ive noticed their prices on free stuff donated have gone awry. I was there yesterday and found an old plastic tote (with lid) priced $10.10. It was dirty. There seems to be an variety of $10.10s, 20.20s and 30.30s. Its not uncommon to find a dollar tree brand priced over a dollar. But the graph paper debacle took the cake. It was old and none of the paper was missing but priced higher then new in the store. Going into a thrift store you shouldnt have to be a detective to figure out if you could have bought it cheaper new. It feels conniving.
Review №7
2022-03-27Their prices on used currently produced cast iron cookware are way more expensive than buying the same make and model brand new at Wal-Mart. What a joke.
Review №8
2022-01-12If your going to have carts, get a cart corral. One of your carts hit another persons car and came flying at mine. I took it inside. People are lazy and your parking lots too big. Its too windy out.
Review №9
2022-03-15I like shopping there but when it comes to clothes al sizes are together. You have to go through them all to find your size
Review №10
2017-12-07Check my photo. Literally no size signs on any rack anywhere.So if youre a customer, youll spend hours trying to find your size while paying double any other used clothing store. Ive never seen anything like this before so I had to take a photo. Absolutely ridiculous. Good luck finding your size! Overpriced and unorganized.