Verizon Authorized Retailer - Victra in Alliance

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Phone: +1 330-680-5380
Opening hours
  • Monday:9AM–8PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:11AM–7PM
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Total reviews rating 4.6

189 Reviews for Verizon Authorized Retailer - Victra 2023:

Review №1


Aaron was one of the best employees I’ve ever worked with at a Verizon establishment. I live in Columbus but will visit this store whenever I need Verizon products. He was friendly, efficient, and found us the best possible deals imaginable and even saved us money on things we didn’t go in the store for. He worked with us for a long time and did not try to push us out as if we were just a number, like many other stores do. Keep up the great work!

Review №2


Tyler was amazing! He knew every inch of the phones and specs. Made picking the phone easier and his assistance in setting up was phenomenal. You can tell he takes the time to understand what you need and offers suggestions to help. 10/10 would highly recommend this location.

Review №3


My experience was very pleasant and informational. Tyler was an accomplished salesperson who made me feel comfortable and explained features of my new phone. He also clearly explained how my account would change, as well as my monthly charge. I feel comfortable and not pushed, and it was the best buying experience I had in a long time.

Review №4


Tyler went above and beyond to help my dad and myself over the span of a couple days. He not only stayed over his time to finish our phone transfers and upgrades, he gave us the best deal and explained everything to where even my dad understood. Thank you so much for everything, this is why I love Verizon and your store has been my go-to for years!

Review №5


EXCELLENT SERVICE. VERY HELPFUL. NICE. RELAXED ATMOSPHERE. ITS LIKE DEALING WITH FRIENDS. Aaron was very helpful and made sure to make everything very clear and outlined so there was no surprises and advised me on thing s to watch for. Will definitely go again when I need to.

Review №6


I came in to upgrade my iPhone and Dillon helped me. He was a huge help!!He went above and beyond to make sure all questions were answered and transfer was very smooth!.. We will definitely be back , when it’s time to upgrade the other lines !!

Review №7


Unfortunately my Galaxy S10+ stopped working. I was there first thing in the morning, Tyler even let me in a little early. I worked with both Tyler and Eliza (not sure of the spelling) they were a huge help! I would recommend this store to anyone in the area. Thanks again and Im loving the S22 Ultra!

Review №8


Have to give a big thank you to Joe Guzzi at the Alliance Verizon store. He went above and beyond to set up our new phones. My husband and I are older and technology is not necessarily our strong suit. He was very patient with all our dumb questions and made the entire process very smooth.

Review №9


Bought a phone from a buddy and took into Verizon store to get SIM card out of old phone and into the newer one. Liza was excellent in helping me. Also in transferring address and phone numbers over.

Review №10


Nate was very informative and explained everything to me and had me out the door with a new phone in no time at all!This was my best Verizon experience ever! Thanks Nate!

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