V&V Appliance Parts in Columbus
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Columbus, Franklin County, Ohio, US
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Site: http://www.vvapplianceparts.com/
- Monday:8:30AM–5:30PM
- Tuesday:8:30AM–5:30PM
- Wednesday:8:30AM–5:30PM
- Thursday:8:30AM–5:30PM
- Friday:8:30AM–5:30PM
- Saturday:9AM–1PM
- Sunday:Closed
V&V Appliance Parts in other cities:
They did not have what I needed, but they were able to get it faster than anyone else in the county. Friendly and knowledgeable. Super polite when we communicated, they would call when things came in and if we were slow to pick up the item. In these days of Covid-19 it is nice to know someone is still working, helping us to keep things going at home.
They were nice to deal with over the phone. They helped me try to diagnose the problem which ended up being a bad pump in my washing machine. When I went into the store they checked the pump I took out to make sure it was actually broken. After confirming it was broken they swapped the pump out of the housing for me.
Only good things to say about this place! Super friendly, helpful, and patient both in person and on the phone. Very knowledgable and listened to the diagnostic steps I had gone through already, then suggested additional steps for me to try to help verify the problem before I came in. Had all the parts I needed in stock, plus great prices.
Im giving them five stars for ONE SIMPLE THING: they had the furnace part I needed in stock, and, the price was not unreasonable.Most HVAC parts stores wont sell to the public and those I have found that do overcharge substantially, meaning, either you suffer in the cold for days while you wait for delivery, or, pay 3x as much.Not anymore, thanks to finding this store I know where to go to get the part I need the same day! Thank you for providing this service to Columbus.
Great experience and customer service! I was there this past Saturday and was looking for parts for an E-Wave Fridge. This brand of fridge no longer has any available replacement parts. Other stores advised me that the part no longer exists and that I should just replace fridge. I arrived and the staff was more than willing to help. Within a minute, they were able to find a similar part with the same specs. I installed shortly after and it works great. Thank you all again!
These folks represent everything that is fantastic about checking local first. They either have it or can get it really fast, prices are as good as Ive seen anywhere, they know what they are talking about and great customer service includes answering what questions they can. I hate it when an appliance breaks, but in a many cases over the years they really take the edge off the experience.
Very helpful and patient. Im not a appliance tech. Needed to get my LG stove up and running before Thanksgiving. Checked online, $90 plus $20 to get the part on time. Called these guys, they double-checked to make sure I was ordering the right part. They had it in the next day for $84 and change out the door. It was worth the drive from Canal Winchester to deal them.
This business and the staff are excellent. Been many years since I had this kind of service, assistance, and priced right. Oh if only more businesses were like this place.... I’ll never go anywhere else for a part, or an appliance. It’s worth the 25 minute drive! Highly recommend this place for your appliance and parts needs.
Thank you and Thank you for being such great guys. We have been customers for quite a long time and this time they went above the call of duty. I called to ask what time they closed knowing this is a holiday week and they were only open for another 15 minutes. I still didnt have the parts removed from the furnace but was sure it would only take a couple minutes. They told me they would be there until about 6:15 doing paperwork. I showed up at 6:22 and they sold me my parts. My furnace is working again and the house is warm. These guys know what they are doing and are always friendly. There arent enough stars to rate these guys.
This place is awesome !!! My furnace went out and the people I called to look at it wanted to charge me $988 im sure before taxes to replace my furnace control board that cost me $240 from Appliance Parts centers of Columbus.. saved me over $700.00...Thank God for honest people 😀
I have kept my washer and dryer running for many year with the help of this company and its amazing employees. I have had help diagnosing and fixing problems. Just today I was given a simple fix for my washer. I bought a replacement part in case the problem was more complicated. I was told to return the part if it was not needed. He was required to give me the simple fix. He could have taken my money and sent me on my way. I will be a always be a customer here and will send all my friends here. Thanx a lot guys.
Hands Down!!! THE BEST APPLIANCE STORE AROUND!!! I compare them to about 5 in the Columbus area that I have had experiences with. The are very helpful, walk you through the things to check for and check your old parts if possible, These guys at this store in particular are the best at what they do. This is one business I hope NEVER leaves the community. Keep up the outstanding work guys!!! I will ALWAYS be a customer, even if I have to drive over 100 miles...its worth spending the extra on someone that goes above and beyond! A+++++
W. Broad St. Col. location is the best. All the guys are courteous and professional. They seem to know almost everything about appliance parts. I have been buying parts as homeowner and they have saved me hundreds of $ over many years. Many of my friends also buy parts there. Congrats to Appliance Parts Ctr. Please dont ever leave. Thank You
I have been buying parts there for at least 15 years. They are so helpful. They have given me advice on diy videos and helping me trouble shoot. This should be the first place you call before a service call. Ive saved hundreds of dollars. Most fixes are fairly simple.
These guys unflinchingly go above and beyond any reasonable expectation of quality customer service. Ive even seen them pop up YouTube videos on their monitor, to guide customers through the parts installation process. I use them on a professional basis, they have never failed to meet my needs. Their genuine caring has actually left me scratching my head on more than one occasion, as its so far out of the norm in this day and age.
Employees very friendly. Very knowledgeable. I go here for all my appliance repair needs. If they dont have the part they will order it and it comes in pretty quick. They will even help you with information on do it yourself projects. Reasonable prices as well. Thanks guys your awesome!!!!
The light bulb in my GE microwave blew out, and I thought that the bench fee alone wold make it necessary for me to just go out and buy a new machine. But the repair cost was so reasonable that it blew me away. Also, I was delighted with the prompt, courteous and personable service. Im a first-time customer but I expect that I will be back the next time another appliance gives me trouble.
Washer timer went out. They ordered it for me & had it by 10:15 am the next day! Love the fact that there is still a personal, face to face, store to purchace at home DIY parts for appliances & such. Very knowledgeable! Used a handful of times in years past & so happy to see they are still around!! Amazon is NOT always the answer!!
Appliance Parts Center goes out of their way to help you resolve your problems ASAP.They will test parts you bring in or tell you how to test them yourself. This is amazing to me! They dont have any hidden agenda or desire to sell you parts you dont need - and they will tell you if the part is easily changed out by the average guy. This just baffles me in an industry where service companies are misleading, and charge $80 for each repeated visit and might not even fix the issue...
The best! Ive used these guys for parts to repair my fridge, dishwasher, dryer, and washer. The absolute best customer service you can ever ask for. They really do go the extra mile to help their customers. They will even test your old parts to see if it is actually faulty. Cant recommend them enough. +20 stars!!
Arrived 10 min. before 6 (closing time)and the man was already locking up, but he did unlock and help me get a part. I turns out i didnt need that part and when i went to return it they wouldnt take it back. BEWARE OF NO RETURN POLICY. The man didnt tell me of the policy that if this wasnt the part i needed i cant return it. Rude, short, and obviously dying to leave early workers at this location.
Great place for DIY parts. Have a wide range of item to fix household appliances and even mechanicals like hvac and water tank parts. I do hvac work and stop by here for stuff sometimes. May cost a bit more then I can get wholesale but convenience is worth alot to me. Still good prices for any homeowner.
I have been dealing with Applicance Parts for many many years ***This is one of the best customer service business I have ever had the pleasure of patonizing ***They always have multiple solutions or suggestions to my problem ***If there were only more places in the world like them
Total reviews rating 4.8
91 Reviews for V&V Appliance Parts 2023:
Review №1
2022-05-28I had a broken washer 16 hours before I had an international flight. People were watching my house. Owner is awesome. Had the part at a great price and kept the store open so I could pick it up. Customer service in all levels.
Review №2
2022-06-29Needed a circuit board for my GE dishwasher. GE came to fix it and said it would be 6 weeks before they could get it. So, I went to V&V showed them what I needed and it was actually sitting on the front table. Shopped there a few times for my washer and dryer and they were great.
Review №3
2022-02-27This place is a hidden treasure!Typically have anything I need on hand even the uncommon hard to find stuff.Very knowledgeable, helpful and good customer service.Very few of these places around, and you can actually ask questions when buying components, instead of the online hassel, and cheap parts.Ive been coming here for over 16 years!Keep good small business alive.
Review №4
2022-04-16Spoke with Steve, they didnt have the part in stock but his service was excellent. Ive never had anything but exceptional experience whenever I deal with these folks, good people.
Review №5
2022-07-23Always friendly and professional 👌 not many places like this left anymore... Very knowledgeable and willing to help.. Old School.
Review №6
2021-11-16Best customer service ever! My dryer wasn’t heating and I called V&V and Dave helped me through taking the parts out to test them and then helped me find the correct parts I needed and walked me through putting it all back together and I was able to fix my dryer by myself. THANK YOU DAVE!
Review №7
2022-01-28Great place !!!! They are very knowledgeable and always take care of my company Rands Mechanical LLC.. If Cheers could change its name it would be V&V Appliance Parts.
Review №8
2021-02-22The customer service is incredible. They went above and beyond helping me diagnose my furnace issue. And after we figured out the part that was needed (was not in stock), they referred me to Ameritron who finally fixed the issue at a grwat price and quickly.
Review №9
2021-08-23These guys are fantastic. Patiently listening to my issue, and giving really good tips and recommendations on what I should do to fix the problem.Im never going anywhere else when my appliances beeak down. First rate bunch of guys.
Review №10
2021-10-21These guys are super helpful. Coach me up on the phone look at pictures when I came in had the part in the day. Fix my problem super happy ….super satisfied.The only thing I’m not happy with is I couldn’t give them six stars.