Valvoline Instant Oil Change in Youngstown
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Youngstown, Mahoning County, Ohio, US
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Site: https://store.vioc.com/oh/youngs...
- Monday:7:30AM–8PM
- Tuesday:7:30AM–8PM
- Wednesday:7:30AM–8PM
- Thursday:7:30AM–8PM
- Friday:7:30AM–8PM
- Saturday:7:30AM–7PM
- Sunday:8AM–6PM
Valvoline Instant Oil Change in other cities:
Valvoline has been my go to place for oil changes for 8 years. They got one of my vehicles to 300,000 miles. Theyre very professional and they do a nice job. I dont mind paying a little more because they check everything. When I went this time for some reason they never checked my turn signal, lights or brake lights so that was srange. They were awesome besides that
Great place to get a quick check up, oil change. Very busy most days because its in the middle of town. Most time I go the guys and girls are respectable. Theres only been a handful of times the people I was talking to were bad (flirting with me while husband there and kids in the back, taking advantage by saying stuff was bad when it wasnt etc).
So I went here a few weeks ago for the first time. I normally prefer going to small business, but it was a Sunday and my normal place wasn’t open (I have very little free time during the week). It was fairly busy, so it took awhile, no problem with that at all. They changed my oil and had me start my car. When I did, the oil pressure light immediately came on for the first time ever. The gentleman in my lane had them check a few things and had me start it again, and rev it up. I did. The light remained on. He had them change the filter because “sometimes they get defective filters”. Okay whatever. So they do it and the light remains on. So he has them change the oils again and supposedly put a third filter on. Oil light still on. Gentleman tells me it might just be a coincidence. Was a little irritated at this point. So another “tech” looked under the car and said there is a pressure switch near the filter, so go to the mechanic he suggests and they’ll tell me if it was their fault or not (which obviously I’m not going to at this point). Car has leaked oil on my driveway and my parking spot at work. Never leaked a drop before I took it to this place. Had to replace the pressure switch, which was clearly damaged, cost me 150$. I normally don’t leave bad reviews, but every time I look at the oil stain in my driveway I get more and more irritated. I would absolutely not refer this place to anyone. Absolute garbage quality.
Guys were quick, but pleasant and sociable. Courtesy check of other fluids, lights, and tire pressure is nice in the winter time, but not really necessary. They love when you bring your furbabies so do! Only deducting a star because this franchise is notoriously overpriced and you can tell they are told to push the upsell for more products and services. $100 for a simple oil change I normally do myself for about $25 says it all to me in the end.
We were in last weekend to have a low tire checked and a valve stem broke off another tire. The staff was apologetic and very professional. They made the right calls to get it fixed in about an hour. They also gave us a complimentary oil change for the delay. Always very pleased with their service!
Boardman store! I love the work that they do...however, staying in line for almost 2 hours just for a top off is totally unnecessary!!! They should guide you to a line that they know you can be in and out. Waste of time. So I went to Austintown to have both of my vehicles serviced. I was in and out within minutes!!! Thanks Austintown!!! 💓
Overall staff was nice, but alot of services like battery check, fluids checked etc... could not be done because I have an Audi. Well in general this is the only place I found to service Audi s and full service should be provided , it cost enough so services should be the small. ( my other cars are 5 🌟)
This place did a fast and great job. I’ve been here three or four times now. They really hustle. This last time, I accidentally left my debit card at home, and they were completely understanding, friendly, and professional while I figured out payment. They have a long term customer in me now.
I definitely recommend this place. They were very efficient went over everything they were going to do gave me a printout. They have a screen you can see what theyre doing under the hood and under your car. He Checked my lights topped off my fluids,tire pressure & gave me a nice price chart for my make and model of other things they offer. I was out of there in 25 minutes they were Awesome!
We stopped for an oil change (without an appointment) while we were running errands. Though the wait was pretty long, it wasnt so bad because the manager on duty (John) was watching lines, greeting and directing customers, and letting people know estimated wait times (other workers also helped). Everyone was super friendly, the employees seemed to work together and communicate well, the service was good and fast, and there wasnt any pressure to add extra services (just politely asked). Everything went quickly and smoothly. Simple service but excellent customer service.
We had our car serviced there just yesterday prior to a trip we’re taking. There was a mishap after returning home, and our car wouldn’t start. We called Valvoline, and the service manager, Brandon (I believe!), was at my home in less than 30 minutes. It was closing time, dark, and starting to snow. He got the car working, made sure the problem was resolved, and did it all with a smile. He called us this morning from his home just to check in. What an amazing way to go above and beyond, thank you so much.
I enjoy getting my oil changed here.. Each time I enter here everyone is very professional and helpful. They check to make sure everything is full and correct in all my fluids. They suggest changing things but do not just put them in, they ask first. They also communicate with the rest of their teambso that everyone is on the same page. When leaving they always thabk me for coming and wish me well as I pull off.
P.J. The assistant manager was awesome. My wait time was about 15 mins on a Sunday morning .. once I got into the bay the whole process took 15 mins .. I had a Groupon I purchased so I saved money on my air filter as well ! P.J. was also so helpful and thorough that they found the problem of an oil leak that I was unaware of that they solved with a simple fix . Just wanted to give credit where credit was due ! Great service and friendly faces the whole time ! Thank you 😊
Amazing can’t even begin to describe! Team checked, replaced, and refilled everything in my dad’s car. It had been sitting in the drive way for over 8 months. ALL UNDER 10 MINUTES! Staff was incredibly knowledgeable and courteous: if you’re ever in need of quick, friendly service definitely recommend this location.
The staff was friendly. The wait was pretty long, but there does seem to be a constant line of cars there so it might be an attestment to their good work. They got the job done as quickly as can be expected. They did try to upsell me on a lot of things I didnt even know they do there; wipers, air filters, transmission flush, etc. They did, however, accept no as my answer without a second thought. Would go there again.
Normally I do oil changes myself as the cost is just much lower. Today though going into the multiple drives to the airport Christmas season I just didnt have the time. Drove in and out probably less then 20 minutes! The staff were friendly and did not push their products for higher sells. Quick, painless, and on budget! Fantastic!Edit 3/8/2021: These people are absolutely amazing!!!!!!!!!!!! 2 years after my initial review they ended up diagnosing an engine problem that I had and gave me invaluable advice on how to handle it. These people probably have saved me thousands of dollars. I absolutely love them and I will absolutely always use them.
A worker directed us to switch to another line for no reason to my knowledge. All the lines were the same length and to my knowledge all receiving the same service. The guy organizing the line asked everyone what they were getting done.. Well The car in front of us needed transmission services so we watched 3 cars that got there awhile after we did get their oil changes and leave before we even got in the bay. Absolutely ridiculous that I watched an entire season of a show while waiting because the guy directing people failed to do his job!
Need way more stars to rate this place. Alivia, took such good care of me. She personally flushed my radiator and add coolant. Such a role model for young women. Shes smart, beautiful and a very organized hard worker. I will highly recommend Valvoline and I will be returning. Winter is coming and its no time like the present to get your car winterized. Thank you Liv for the fabulous service. ❣️
So I absolutely hate getting my oil changed. Its always an intimidating and painstaking task. I went to valvoline because I am leaving for Florida soon and wanted to prep for. the long trip. These guys are quick, efficient, and did not try to upsell me every dang thing. Like, seriously I felt so comfortable here and overall it was a pleasant experience. I was in and out of there within 15 minutes. Highly recommend this place.
This place is so awesome. I had low tire pressure in one of my tires and it was cold outside and I could not find a air pump that actually worked , I pulled in there , I told him I was not a customer but my tire was going flat and I was worried and that I would pay if they would fill my tire up. He said you dont have to pay and he checked all my tires and then he reset them. This place is hands up the best place to go there not about the money there care about the customers. More places should learn to be like this oh, they have my business from now on.
Didnt have an oil leak when I went and wasnt notified on my invoice. I was completely handled dealing with customer service. I took my car back as requested being assured they would take care of it. He took pictures and while I watched him wipe him(store manager) Greg Gruhn oil off the filter with the means to convince me I had a oil pan gasket leak not a recommendation would come from me to go here. I only went because they were open on Sundays and not lube stop. However very nice people I just wonder if the employees are drug tested after 275 hours of training.
Got my oil changed at Valvoline on the corner of South Ave and 224 earlier tonight. I am quite impressed with all the guys working there. Was a bit of a line and one of the guys would come out and get everyone organized and in according to who was there first while cracking jokes and making everyone laugh. Once inside all the guys worked together in the 3 bays servicing each vehicle and everyone had such an upbeat personality. Its rare to see a team of younger men who make you feel appreciated and seem to love their job. They even pointed out my air filter was fine and didnt try to upsell me anything! $10 off coupon as well.
Valvoline Instant Oil Change is conveniently located on the corner of Rt.224 & South Ave. They get you in and out fast and their very professional and thorough with their job. They check all your fluid levels and top them off as needed, they also check your air filter and what and they check over your air filter and what not, if they need replaced theyll will inform you of what needs to be done and offer to replace it at an added cost but arent pushy like some other oil change chains Ive been to.
Horrible experience. Inexperienced high school kids that don’t know what they are doing. They screwed up two oil filters in a row and it took me over an hour of waiting. They are very greedy and will lie and do anything to upsale you, they tried telling me I needed to get replace my brand new air filter that was clean as a whistle. They also told me my serpentine belt was broken when it clearly wasn’t and I am still driving with it 3 years and 50,000 miles later with no problem. I normally like valvoline quick change places but this is one to avoid.
This is an amazing Valvoline. Greg the store manager drove all the way up from Boardman to cleveland to figure out what was wrong with my SUV after going there to get an oil change two days prior. They are very thoughful and genuine people, I couldn’t have asked for better service.
Two months ago I was in a car accident. I had a head on collision with a buck so large that it left me with $6,500 in damages. Per a recommendation I had taken my Rav4 to a mom and pop shop in the Youngstown area. Recently after getting my SUV back, my maintenance light had come on. I thought it was weird given I just had my entire front end repaired, so I took it into the new Valvoline on 224 in Boardman, OH for an oil change. Not only did I get an oil change, but learned my coolant line was out of place and leaking... and my oil line was not put back together properly. The techs had me get out of my SUV and showed/taught me everything that was going on under my hood. They explained to me that my engine could have over heated and blown up on me. Given that I drive back and fourth between PA and OH so frequently, I was extremely lucky. They fixed it all for me without charging me a dime. Not only did they do that but they genuinely took the time to take filters out, show me the shape they were in, taught me what they were, and showed me my dip stick after the oil change was complete. I have never experience such genuine customer service or seen how much techs love their jobs. Needless to say I left feeling safe and its the only place I will take my SUV for routine maintenance.
This past Friday. Feb 2nd I brought my car in to do an oil change. I told the guy who came out and asked how they could help me. Told him I needed an oil change and Ive been overheating and asked if any of the other staff knew more about cars to see if they could see. So as the staff was working on the oil change I had Rachel and Chris telling me whats going on and Rachel was finally able to tell me what was going on with why I was overheating. So after asking over 15 GUYS what could be wrong, and a woman was able to tell me and show me what was wrong. 5 plus stars keep this woman staffed. So far the last 3 locations Ive gone and and a woman works on my car I find out more than when a guy that tells me I need to go to a full service mechanic. Thanks Rachel for working and having a keen look at details.
Thieves! Recently, they charged $125.00 after discount to suck out and refill 8qts (if the receipt is true) of transmission fluid ( the fluid used is @4.99/ qt at retail) and didnt even change the spin on external transmission filter in that service. To their defense, they did not list a filter on the receipt, but at that price it should have been changed. 2002 Saturn SL2
I went for oil change only but they talked me in flushing my radiator because it was looking old , thats what the manager said , so i did get it flushed and since then i started to have antifreeze leak , i went back to them and they said its a busted line and it has nothing to do with them !! What a quencedense !! I go to my mechanic and he tells me its a hose assembly cost me an extra 140$ with new fluid again
Total reviews rating 4.5
199 Reviews for Valvoline Instant Oil Change 2023:
Review №1
2022-02-20This was actually my first time getting my oil changed here, and I have to say the employees were all very professional, knowledgeable and had just amazing people skills. I didnt know what to expect but they were very thorough when going over everything with me and made my first experience with them an awesome one! I will definitely be going back to them from now on! I highly....HIGHLY RECOMMEND them.
Review №2
2022-05-11WOW!!! This was my first time here and it was fantastic. Wait was so short, prices were great, and the staff is AMAZING. They’re so funny and kind. I needed an air filter replacement and an oil change and it took them 13 minutes. This place was fantastic, 13/10 recommend.
Review №3
2022-05-01Pricey, but good service b+ deserving of 4 stars in this day and age. Ill go again if my less expensive place isnt open again. Great they are open 7 days a week. May put some money into their stocks. This may be the building that holds down that corner for the next twenty years, it was constantly switching every time I moved home lol
Review №4
2022-07-01The professional and welcoming attitude brings me back every time! They always do a great job! The owners should be very proud of this team of professionals! Thank you to each of you for your kindness! I appreciate the pleasant experience.
Review №5
2022-05-15I’ve been taking my car there since I started driving, they are always professional and friendly. Charles and Al took great care of me on my most recent visit. They check everything and make sure your cars running well.
Review №6
2022-06-08Charles and Adam did an amazing job on my car. Came in for an oil change and needed and air filter and a rear differential replaced. They did great and even gave me a discount. Definitely recommend to anyone looking for convenience and pleasent people. Will be back for life.
Review №7
2022-03-30Sat here for over a hour. Still havent had my car serviced. Guys keep coming back out rearranging the cars and yet I still keep getting put behind all the other cars when I was here first. Now all the cars that was behind me are getting there service done and I had to move to different bay and now stuck at the end of the line again. Completely ridiculous. Weve been rearranging so many times. Completely waste of 90 minutes when I was the 2nd car pulled onto the line now have had 10 cars done and Im 3rd in line. Bull****
Review №8
2022-01-20Always positive refreshing vibes here. The wait is worth the quality & professionalism! They’re busy but only because they’re the best. Staff is informative, helpful and not pushy! Very attentive & timely, I’ll always come here for my oil changes!
Review №9
2022-02-17Came here 2 separate times for my and my partners cars to get oil changes. They arent pushy w the other services your car needs, they simply lay out what it will do to benefit your car and drive as well as what the manufacturer of your car recommends.Both times were quick and easy. My 2022 Civic took a bit longer but mainly because Honda has not released some service info yet but they managed to figure it out for me and I was on my way home in a jiffy!
Review №10
2022-06-21The ladies and gentlemen were quick and efficient. Wish I could remember names, but the Florida guy was very nice informative and I really appreciated his help.