Wheelchair-accessible car park
Yes
Valvoline Instant Oil Change in Groveport
Categories
Location on the map
Groveport, Franklin County, Ohio, US
Accessibility
Wheelchair-accessible entrance
Yes
Offerings
Oil change
Yes
Phone: +1 614-610-4606
Site: https://store.vioc.com/oh/grovep...
Site: https://store.vioc.com/oh/grovep...
Opening hours
- Monday:8AM–8PM
- Tuesday:8AM–8PM
- Wednesday:8AM–8PM
- Thursday:8AM–8PM
- Friday:8AM–8PM
- Saturday:8AM–6PM
- Sunday:10AM–5PM
Valvoline Instant Oil Change in other cities:
Comments (111)
This place is completely ridiculous. I pulled in to the second bay LINE was told to move to the first. I proceeded to move. First mistake. I waited in line for an hour with only 2 cars in front of me.told my man Levi my situation and he took care of me fairly. I was frustrated at first but he saved my problem quickly.
Ms. Hannah was great, as well as her colleagues. Recently relocated back to Columbus and Ms. Hannah was thorough in servicing my Ford Explorer.On top of great service, I was given a wonderful coupon to use for my first time visit.For the type of services the Valvoline team can perform on my Explorer and My Nissan going forward, this will be my go to provider for servicing my car. Thorough, pleasant, courteous, knowledgeable, and most of all affordable.
The guys always do a great job of getting you in and out and only recommend what you truly need
Nice people smiles alot. Convenient in and out quickly. Price good.
I was pleased with the service. It was quick, and the staff was very friendly. I refused everything except the oil change itself, and I wasnt pressured. Lastly, my favorite thing is they measured the new oil and showed me the dipstick to prove the oil was actually changed. Quick oil change places have a reputation for charging without changing the oil. Not this place.
Wonderful service, I was in & out in about 15 nor more than 20 minutes top
Very friendly crew and got the job done efficiently.
I’ve taken my 2010 Ford Taurus there the last two oil changes. The first time I felt that training of staff was needed because they seemed disorganized but it was new and I decided to give them another try. My second time was on 6/26/21 for another routine oil change. The next day on 6/27/21 my car over heated which has never happened before. There was no coolant in the car even though it was checked off as done on my receipt. There was no apparent leaks either. I live close by and fortunately was able to pull into the same Valvoline just as they were about to close. A young man named Jackson came out and I explained to him I had been there the day before. He looked at my receipt and said it clearly was missed and no leaks were apparent. He put coolant in and checked the hose to be sure. Kudos to Jackson for being helpful and professional but I don’t think I will come back as when I leave from an oil change I want to feel relatively assured that everything that was marked as checked was actually done.
They are great people who really seem to know what they are doing. They always treat me with respect and give me real information about my van. They wont lie to you just to get an extra sale or to pad their sale.
Had service here several times now and the service is always been excellent they help me keep track of the recommendations that are needed for my car for the different sets of mileage that I forget about thanks Valvoline
Very good service and very professional. Ill return.
VERY SKETCHY AND WILL STRING YOU ON FOR WEEKSTook my car in on a Monday night. I have a couple services done so I sit in the waiting room. When they finish I get back in my car. As soon as I turn it on the check engine light turns on. (I’m literally still in the shop at this point and it was obviously not on before.)I figure oil was just changed so needs some time to cycle. Not the case, it stays on. I bring it back immediately the next day. They take a look over it and tell me to take it to a full auto shop for an inspection and they’ll cover it if it was their fault. I take it to my go to car guy (extremely well reviewed full auto shop) and he finds a correlation due to putting too much oil in my tank.I call them to get this all worked out and they tell me will cover the cost but I have to take it to a different shop. I call that shop and they’re booked up for a whole week so by the time I get in their hands two weeks have gone by. I get it there and they tell me there’s a chance it was Valvolines fault but they would have to remove a portion of my engine to nail that down. Now Valvoline calls me (now on a recorded line) and says that I have to basically gamble my money to get the car fixed. I’ve got nothing against this shop but they estimated it way higher than what my car guy quoted me. So I’m biting the bullet as I’d rather give my business to my car guy than possibly being cheated by Valvoline as they refused to pay for it after telling me repeatedly on a non recorded line that I could just take it in and they would cover it.
I had a great experience at the new Valvoline by Giant Eagle. It took 15 minutes for my oil change and its the first time ever, I got to sit in my vehicle while they did the work. They checked my tire pressure and everything, all in 15 minutes. Teamwork! I will be going back. Plus, I got to use a coupon 👍🏾
Hannah, Emilio, Drake, Melissa, and CREW did a awesome job on both my vehicles on the same day. They were informative on my Dodge Nitro and my Chevy Camaro..will recommend everyone do go this location (by Giant Eagle) for courtesy and great service..great job Team!
First time going to Valevline and it was a genuinely awesome experience. All the staff seemed very polite and overall happy. I had Zac and Hannah help with my car and they were quick and efficient. Zac had amazing customer service skills and was really nice. In and out in 15 mins. Only had to wait 25 mins and I was the 3rd car in line.Highly recommend!!
Technicians very friendly. I was in and out. Completely satisfied.
Very professional and friendly staff. Also very fast service. Offered recommended services outside of the requested oil change but were not pushy about it. The manager Kyle was a really nice guy. Will return for next service.
Service was great and I felt comfortable with them they explain everything to me and I will come back thanks great customer service 😊
Brian did amazing! Quick and helpful service.
I had a bad experience! They broke my skid cover on the bottom of my car. Manager said he ordered a new one. Still waiting. This happened October 30th 2021.
Great Service, happy people working, and freaking fast!!
I have had my car serviced here several times and they are always fast, freindly and do good work. Watched the manager handle a pain in the butt customer very well today also.
Zac, Hannah and the rest of team treated me so well tonight! I have gone to several Valvoline locations and this one really made the impression. Zac was more than willing to inform me, answer all of my question and keep my options open. Even complemented my good ole 07 honda! Will definitely be my go to location from now on. An unexpected group of people that put a smile on my face when I least expect it, after a rough monday at work!
They do good job but charge too much
Great location. Professional, polite, didnt take too long, addressed concerns I had and were also kind enough to give me a discount. Will definitely be back :)
Didnt check my lights, air in tires or give me a receipt. Had to return
We just came here and we’re so grateful for this team here who saw us even though we came in last minute ! Thank you guys so much!
Went on Groupon and got it half price.
Very pleased with service. Drake was very friendly and knowledgeable. He showed me everything that was being done to my car. Thank you!
Quick and easy! The staff was very pleasant and kind. I was in and out in 20 mins, never having to leave my car.
Never go to this location- they put the wrong oil in my car and didn’t even tell me. While doing the tire rotation they put the hub cap on wrong that messed up the tire valve stem. I was in the middle of asking a guy a question and he walked away in the middle of it and never came back to answer my question. If you need services done- go to the Canal Winchester location!!!!
The wait was much longer than 15 minutes, even after making it into the garage. Staff also used very harsh, and unprofessional language when conversing with fellow staff. They need to be aware of whos listening along with the perception that leaves.
I got an oil change and new wiper blades this morning. It was quick and convenient. The service was friendly. Im pleased 😊
Customer service was on point very thorough and informative. I usually only take my car to the dealership But they were so good I wouldnt hesitate to go back.
I used a Groupon coupon. Price was good and I love that you can pull up and stay in your car during oil change.
Took 45 mins to into the bay. We was the next one in line and then they moved us around. And never apologize for the inconvenience.
None of the staff had the knowledge to enter ACC mode and reset the ODO on Prius. They almost reset all my data. They also only documented 2k miles for next change... A lot of room to grow when it comes to hybrid vehicles.
Great service in a brand new location. Staff was very personable and professional. Even though all 3 stalls were full my wait time was minimal.
They were backed up so it took awhile descent service but they had no grease to lube with. Which is part of an oil change but not telling people unless they ask seems shady. Been open a month now without any grease for oil changes seems like someone dropped the ball.
Get your oil changed or a tire rotation, make sure you do the same with your body, we need JESUS❣😇🙏 Life Changing👏
THANK U Josh and company, I will be returning. Excellent service and Excellent Staff!!
Pretty quick, very nice and outgoing staff. Being able to stay in your vehicle is the best part.
They are quick and efficient!!! Love it
Best place I have ever been to and thats a fact
Thought location was clean.. Customer service was good... And feel like they offer right products for my vehicle
Team could be a little more organized and efficient. But overall not a bad experience I will definitely go back.
They were helpful and prompt . Ive been going there for alot of years. Ill go back
The crew was very nice and explained everything they were doing. I appreciate their COVID precautions.
In and out fast, showed me recommendations, and took the digital coupon I had. Great service!!
Very pleasant and helpful staff will be taking all my vehicles there.
Fast and convenient. Had all the bulbs o needed for my truck and replaced them at a reasonable price
Justin and the whole crew were very thorough and friendly!!! Great job guys! Thank you for your service!!!
Guy named jordan was very helpful made sure everything was 100% even though he wasnt feeling his best . Thanks jordan for all your help !
Great customer service
Ive always went to Vavoline to get my oil changed. They have great service!!
They were very caring and helpful and explained everything I was glad I went there
Always a quick experience, and great customer service.
These individuals are almost always fast and their prices arent so bad.
It is a true 15 minute oil change in and out
All the workers were so nice and helpful, made things easy for me to understand
I will be going back, fair prices and they treated me very well!!!
Fix my filter cap after midas broke mines and wanted me n my husband pay for it. Thanks for your help
With 1 car ahead of me I still ended up waiting here over an hour for just an oil change.
It was a nice place everyone professional and courteous. Ty
Professional, courteous, and efficient!!And very cost effective with Groupon!
Was at this place for almost an hour for just an oil change. Very slow!!!!
Got in and out, workers were very knowledgeable
Been going for years and all location Ive been to from Ohio to Texas have been on point. I wont go anywhere else.
Great service, informative, but not pushy
Very clean work place friendly and efficient staff
They filled my tire
Great!
Friendly staff. I got in and out of there in a timely fashion.
Nice place always on itShort wait time.
Great place very friendly serviceThanks guys
Kyle & team were AWESOME!!!Thanks for being GREAT guys!!!
Friendly, fast work. Gets the job done right
Wonderful experience great job.
The staff here was really helpful and friendly!
They were fast and efficient.
Trash
Good job
Like this place, saves me time and frogskins
Staff was great
I waited for over a hour I have never waited this long
Service ok. Price a little high.
In and out nice crew quick work
Total reviews rating 4.4
111 Reviews for Valvoline Instant Oil Change 2023:
Review №1
2022-05-20Waited for over 30 minutes behind one car. Finally got fed up and asked why the other bays were already on their third car and I was still waiting on the same Honda Civic in front of me. They upsold the customer and gave him a transmission flush but that was done outside the bay so don’t know what took over thirty minutes. Soon after my complaint they take me in and the service has already been going on for more than twenty minutes. Of course they tell me that the drain plug is conveniently cross-threaded when they removed it and that it was damaged from my last oil change. This is the equivalent of spitting on your food in the food industry when you complain about the service. I will never use this place again. Aside from being slow, they are vindictive when you make a complaint. If you have all day to wait then this is the place. If you are in a hurry, don’t come here because you may be left stranded on the side of the road when you leave.
Review №2
2022-03-23FANtastic experience with this location! They are 3 for 3 with EXCELLENT and thorough service! I am not sure who is training these folks, but they understand the business of service and pride in your work. Joshua helped me with me my latest service (radiator and fuel system), and he was EXCEPTIONAL - patient and thorough. What I appreciate MOST is - NO upsell pressure! Thank you team! Well done. You have earned a loyal customer! And THANK YOU for your continued support of veterans with a 15% military discount!
Review №3
2022-07-01The staff was very professional and very nice. Got in right away, no wait. Was in and out pretty quick. Didnt try to sell me stuff, I didnt need like many places that do quick oil changes.
Review №4
2022-04-28Terryion was the tech that conducted the service on my 2005 tahoe. He was very polite, mannerable and knowleagable. They didnt pressure me into buying additional services and were quick completing the service. I highly recommend this location. Get there before 3 because they do get busy.
Review №5
2022-06-18The staff at this location is awesome!! Very friendly, engaging and knowledgeable. Service was on point across the board!! Highly recommend for your oil change needs!!!
Review №6
2022-02-14This was my fist visit, and wont be my last. The team was very efficient and polite. Joshua was the person that walked me through the services and explained everything to me. Prices for my cabin and air filter were very reasonable.
Review №7
2022-08-16Last visit there ever. My cap to my windshield valve was missing and somehow my battery terminals were loosened all after getting an oil change there
Review №8
2022-04-06The misleading of information to upsell you is ridiculous. After leaving I even compared owners manual to what the tech was saying. I let him carry on to see how far he would go with me playing dumb all the time. He had no idea of my mechanical background. I have used Valvoline Instant oil changes for a while now but never returning here !!!! I will say nothing he said will ruin your car but he will convince the meek their car is falling apart . Beware !!!!$$$$
Review №9
2022-03-13Its definitely OVER priced, I had a coupon for $25 off and it was nearly $100. The service was good but Ill go to the dealership and save myself $30 and get a more in-depth service report
Review №10
2022-01-11Had an oil change done, my car had no prior leaks. Was told by the tech I had a leak. After a few days started to notice oil on my driveway. After having a trusted person look into it. The oil filter was not put on tight at all. It was about to fall off. Do not go to this location for service.