Wheelchair-accessible car park
Yes
Valvoline Instant Oil Change in Columbus
Categories
Location on the map
Columbus, Franklin County, Ohio, US
Accessibility
Wheelchair-accessible entrance
Yes
Wheelchair-accessible toilet
Yes
Offerings
Oil change
Yes
Amenities
Mechanic
Yes
Toilets
Yes
Phone: +1 614-475-6963
Site: https://store.vioc.com/oh/columb...
Site: https://store.vioc.com/oh/columb...
Opening hours
- Monday:7:30AM–8PM
- Tuesday:7:30AM–8PM
- Wednesday:7:30AM–8PM
- Thursday:7:30AM–8PM
- Friday:7:30AM–8PM
- Saturday:7:30AM–6PM
- Sunday:9AM–6PM
Valvoline Instant Oil Change in other cities:
Comments (199)
Great service, friendly people, and very professional. Didn’t try to up sell me and certainly didn’t try to tell me I had other issues with the vehicle like some of their competitors. I’ll be coming here often. Thanks guys
Great experience at the Valvoline on North Hamilton. The team then works fast and is very knowledgeable and helpful. Chris, the GM, is a great guy and definitely takes pride in his team’s care for their customers.Keep it up guys!
Nearly $100 for an oil change. They use an extractor instead of draining it so the sludge in the bottom of the oil pan doesn’t get removed. They didn’t check my air filter and weren’t going to check tires until I asked. On a positive note they were fast, I was in and out in 15 minutes.
I had a great experience! Staff very professional, knew what they were doing, very kind. Brian helped me reset my oil light and gave me some advice about my truck. Highly recommend.
We absolutely loved our experience coming to get our oil changed at this location! Chris was very knowledgeable and gave excellent customer service! Definitely the best place to go for car maintenance.
Really good experience! Didn’t try to over sell me was very honest with what the car needed, out of all the Valvoline’s I’ve been to this is by far the best! Will definitely be back!
I like this place. The employees seem to have fun and do a nice job. If you go online and get coupons its often cheaper to come here than to change the oil/filter yourself!
During the current heatwave and humidity spike, my battery decided to die super rapidly. I came here with no knowledge of what was wrong, but Chris was able to test and determine the issue incredibly fast and resolve the issue with his team. A very good experience all around!
Garrett, Ryan, Ancel, and Brody were awesome! The service was really quick, and they gave us a good deal on everything we needed done. Thanks y’all(:
Chris did an amazing job in providing me with other services that Valvoline offers and was very professional during my oil change. 100% customer service and friendly at the same time!
Came into today for a routine oil change and the staff and service was excellent as usual. Best value for your dollar and they also try to help you save a few buck as well 😉. 10/10 customer service.
Nate and the team at Valvoline did a great job on my last oil change. Very polite and fast. Will definitely come back
Best and quickest valvoline in Gahanna. Was in and out in 10 minutes with an oil change and wind shield wiper change. Was even given a discount from the manager Chris. Will definitely be a returning customer at this location.
I always come to this valvoline rather than the other ones because the staff is always so friendly and helpful. Ryan and Brian made the 15 minutes I was there fun, great staff and great service as always!
It was a great service. They helped me out making sure my new car is all good and up to date. I had help from Chris.
I go to Valvoline for my oil changes and I can always count on being in and out in 20 minutes. Chris at the N Hamilton Rd location helped me in my most recent visit and he was very pleasant and informative.
Chris was awesome, and I really appreciated his explanation of services. Team was very friendly and efficient! Super quick oil change.
Quick and efficient. The customer service was amazing. They stayed interactive and informative. I would recommend this location to everyone
Super professional staff and treated my daughter fantastic for her 16th birthday! First oil change for her and wonderful experience.
Great service and very fast. Brian was excellent and gave me great advice while still offering all of the options available.
Upsells premium and expensive synthetic to people who don’t know any better. Told my sister she had no choice but to use synthetic oil in her car because “GM won’t allow them to use anything else”. Be careful here.
I have always come here for my oil changes and they always do a quick and great job and the staff is usually excellent. I felt like the staff tonight seemed really young and they were goofing off. Definitely didn’t seem very professional at all. I also had my invoice emailed to me and once I got home I read it and it stated that my battery was “bad” but no one mentioned it to me while I was there. Again I always come here and I will continue to come here because I do like the location and service but I feel like the professionalism could be improved lately.
DO NOT BRING YOUR SUBARU TO THE VALVOLINE ON HAMILTON RD.They drained my Subaru transmission fluid instead of engine oil! As a result, the dealership is charging me hundreds of dollars in repair costs. Despite speaking with Valvoline corporate and the manager of this location, they refuse to pay for repairs for the damage. If you Google Valvoline drained my Subaru transmission, you can see dozens of results--this an endemic company-wide issue!!! Their excuse was that this service was too long ago, but they did not even look at my vehicle or have tapes from that date. I explained that no other technicians touched this vehicle. What a nightmare! Making a mistake is fine. Refusing the opportunity to fix your mistake is dishonesty. If you own a Subaru, seriously do not bring it here, regardless of what they say in the reply to this review!
I always get the best service from Brian. Quick in and out. Detailed explanation if I dont understand something.Always extremely pleasant and friendly.I go past at least 3 other locations and this one is a little out of my way but because of the outstanding service I will continue coming here.
Man Ryan was the only guy working, when I tell you he took care of me! I’ve brought all of my vehicles here because of stuff like this these guys really care and take care of their customers. Highly Recommend!!!
Wonderful fast service. Workers even cut their break time short just to help speed up my service. Nate was very helpful with troubleshooting all the extra services they provided!
Everyone is always friendly and helpful and provide thorough education on how to care for my car properly!
Very good oil change, it was very fast and efficient. The staff was very welcoming and made time go by fast. Nathaniel Johnson in particular was very polite and friendly!! 10/10 recommend
Jamison was the man that helped me today! He was so helpful and HANDSOME that smile!!! I should have got his phone number! Just kidding... I had a great experience and I will be returning.Thanks Jamison from Kamree with a K!
Ryan was awesome. Very accommodating and informative of all recommended services due for my vehicle. 10 out 10 would recommend!
Team provided me with a faulty oil change that led to an oil leak, brought the vehicle back with proof of the leak and they dismissed it completely. Had to take vehicle to dealership who claimed it was an obvious error from whomever serviced the vehicle last. So, two expensive bills from both the dealership and these so called professionals.
Ryan is awesome! Great service, quick friendly and professional! I will definitely be using this location for all of my service needs! Thanks Ryan!
Chris was absolutely fantastic! Very informative and helpful. Didnt do the typical try to sell you everything in the shop. Love Valvoline! Keep ut up!
Best service I’ve ever had. Incredible speed and prices. They agreed to honor a coupon that expired a few days before I went there.
Awesome service from this Valvoline! I was visiting Columbus when my engine began overheating. I pulled right in, with no wait, and had my coolant fluid checked and refilled for FREE! Seriously was in and out in 15 minutes.
Great customer service, very informative and very helpful. Thank you to Brody and garrett for such a great job. Very fast and reliable.
Ryan handled my tires, windshield wipers, and oil change within 15 minutes. Great customer service!
I always come to this location because the service is great and the techs are honest. Garrett was polite and made sure I was taken care of
Service was great and quick. Had the pleasure of meeting the store manager Chris. He was great along with us staff.
Valvolines a great oil change service place I have a large vehicle and they have a 10-ft sometimes 11 ft door and I can get my large vehicle serviced as you stay inside your vehicle and watch on screen
Excellent service! Guys were on it! I had to be at work at a certain time and they got me in and out! Thanks Seth for all your hard work!!
Ryan and his team were efficient, friendly, informative, and generous with discounts. I highly recommend, and I’m a customer for life!
Ryan was very helpful going over everything in depth for my car! Recommend trying to get his spot here!
Ryan was awesome helping me understand everything i needed with my car! Thank you for the terrific service.
The guys at this Valvoline are awesome!!! Always smiling, knowledgeable & they get you in & out. And they have Apple Pay!
Ryan was phenomenal. He made sure I was kept updated, made the service very quick, and very friendly
I came to this location thinking I was going to have to wait because of the long line but within minutes I was greeted by Nate and he told me I would be serviced within 18 minutes and he was right and thanks to Nate and the team from doing a great service in a professional manner I was in and out within 10 minutes. I will definitely visit again!!!
I have come here three times now and I have had exceptional work and a pleasant experience every visit, Ryan was a huge help with any questions I had!
Came and got a quick and easy oil change after work today. Thanks to Garrett for his knowledge and great service!
The Valvoline on the Hamilton Road is the best! Brian and Chris are super professional and really help to take the best care of my car!
They were great! 100% recommend. Brian was really helpful and nice :)
Brian, Nathan and Chris were all fantastic! Very knowledgeable and hilarious! I always drive to see them at this location.
Chris showed excellent service was quick & all the employees are friendly! Highly recommended!
They were fast friendly and even made sure I was happy with the price. With all the prices going up with gas and everything.
Brian was very knowledgeable and passionate about informing customer’s about their car’s needs and how to better take care of the customers vehicle.
Amazing service, great people, always look out for you but never hassle you. 10/10 my favorite location in central Ohio.
This location always takes great care of me, and Brian is super helpful! Highly recommend!
The manager, Chris, was very professional and nice. The whole staff worked quickly and communicated with each other well.
Definitely appreciate the level of care they show towards my vehicles
Ryan was awesome. Quick and efficient oil change. He even advised me of a service that my car needed even though they could not perform the work. In my opinion, that is truly caring for your customer! Thank you Ryan and team!
I got stuck in a line that wasn’t moving. A guy took 45 minutes in front of me. I thought this was a quick place. The worst part is I couldn’t get out of line. They need a plan in place that if someone gets stuck behind a customer that takes a while, you can leave the line. I’m not angry the guys took a long time, I’m angry I couldn’t leave. I will be going to a place that just does oil changes from here on out.
Ryan was amazing and so helpful. Great place and Honest.
The Handsome angel technician magician worked his magic on my vehicle. David Copperfield aint got nothing on Ryan
Great work. No complaints.Sales work needs a little work but these dudes got it down. Super professional and work gets done in a timely manner.7/10 Ill see what else there is but, I know I have a solid place on my bench in Valvoline I can go to when things start to go a little south.
I love this Valvoline; fast, professional, informative, courteous, I really like their checks and double check for correctness and safety👍👍👍👍👍
Quick and accurate with no frills or trying to talk you into things you dont need. Place was a perfect stop on a busy day.
Very professional and helpful with any details to maintain your vehicle
Great team at this location. Despite construction, I was in and out in 20 minutes. little pressure on the up-sell.
I had been traveling for a new job and my check engine light came on and I was fearful that it would end up on the side of the road and the guys at this location took time to help me out They were so understanding and helpful they listened and explain things in a way that I understood and we figured out what was wrong with my car I appreciate them and I am thankful what great guys they are
These guys are my go to for oil changes. Theyre quick, know what theyre doing, and super friendly.
Great service, can change not only oil, but lights and batteries. Quick service and highly recommend.
I get oil changes/tire pressure here often and I really love this place. Zach and the rest of the crew are always extremely nice, quick and respectful. Sometimes as a woman it can be uncomfortable getting car stuff done just because I don’t know much. They’re incredibly educated on car maintenance and you don’t feel dumb asking questions. If my tire pressure is low I pull up and they always check it and fill it for me. I know they are short staffed and stressed but they are great!! In and out in 20 minutes is great. Thanks guys!! See you in a few months
Ryan was awesome. Very informative. Did a great job! Highly recommended!
Chris the manager set me up for an oil change and was extremely personable. Highly recommend
The service was fantastic, Ryan especially was a great help, 11/10 would come here again.
Ryan, Yusuf, Nate and Garrett were great! Fast, informative and friendly! They need a raise!!!
Love the excellent work that they do while youre waiting in your car. Checking fluids, air in tires to lights and signals. You can even see the work being done underneath on camera. The staff was awesome very courteous and friendly. Will be my go to place in the future.
Nate and Elijah were friendly and fast. Always get great service here!
Ryan is the best! Hooked me up with oil change! Fast and good service!
Moved to gahanna a few years ago and made this my new go to location. Fast, friendly and helpful 😊Nate ans Reed are great!
Chris & Ryan are the best! Thank you for all you guys do to keep our vehicles running smooth.
Theres a reason theyre always as busy as a moth in a mitten in spite of construction on Hamilton. They get you in and out faster than a knife fight in a phone booth.
Ryan and the team are always efficient and friendly, really appreciate them every time I go in.
Love this store the guys here are great chris is good but ryan is the best 10 stars for ryan
Always fast, great and super nice! Highly recommend this place. Chris was great!
Quick and easy experience. Definitely coming back when ever I need maintenance done.
Ryan and his crew were extremely accommodating and quick. In and out in less than 15 minutes!
Chris and Brain are the best thanks for taking good care of my VW Jetta….
Super friendly staff and quick service! Would definitely recommend.
They were very nice and efficient! My go to place for oil changes.
Excellent service. Chris kiems so nice and did great sercice
Brendan was phenomenal. He was very very nice and informative of options. He even ran across the road to another store to make sure my car had the right part . 10/10 on customer service, will visit again just for him.
This is my go to spot for oil changes. They always do a great job. Today I was helped by Ty and he went above and beyond. He explained everything very thoroughly and was so kind. Great customer service! I will continue to be a loyal customer at this location 🙂
The guys here are very informative and are good about getting you in and out with special car care.
Great service, no pressure to add things on. Will always come back here.
This place was awesome! Very fast and super friendly! Ryan helped me figure out what i needed and was kind and knowledgeable. I will definitely take my car to Valvoline on Hamilton for all future needs
Excellent quick service. Did not try to oversell me. Clear detailed explanations.
Ryan did really great with explaining what my specific car will need to due time or what needs to be done as soon as possible. He’s transparent and caring with everyone! Great service and professionalism!
Nate was very friendly and educational. I come here for my oil change everytime.
Excellent experience, honest service, clear and concise with automotive maintenance needs.Typically take my vehicles to the dealership but due to traveling on short notice, I pulled in to get an oil change, transmission flush and an air filter.We were allowed to stay inside of vehicle and given topside and underside views of all work that was being completed.Will definitely return, as long as they continue to offer this kind of great service!
Customer service was liking at this location. I will give them another chance.
Ryan helped me today and did an outstanding job! he’s very friendly and explained in detail everything that he was doing. he made good recommendations for my car and saved me money with my process! definitely will always be coming here for my oil changes. couldn’t be happier!
Garrett, Brody, and Brent did a great job! Awesome people
Chris was extremely helpful and informative. Thank you for the awesome service!
Garrett was awesome!!!!!! Super friendly and helpful. Will be back for sure.
Very friendly, very supportive. Professional atmosphere from all the staff.
Brought in my 06 rx8 for oil change. Ryan went above and beyond! Oil change and diff fluid changed ( didnt know it needed?) All in no time flat! If you want professionalism, great personality, and efficiency look no further. Come see Ryan and the amazing service. Oh and I saved money over doing it myself!
It was busy as hell, three cars deep in all three bays, not counting the ones being worked on. Only took 26 minutes to get to the front, and they did the oil change and tire rotation only slightly slower than a Nascar pit stop. 🤪👏👍
Always quick and reliable service, only place I go to for oil change
VERY friendly staff and quick service. Very good experience!
Ryan was fantastic on my vehicle service. 5/5!
Shout out to Brenda! Fabulous as always!This location is my go to for oil changes. Everyone has always been friendly, professional. Not having to get out of my car is a definite benefit.
Staff very accommodating and friendly. Quick service with a smile!
Ryan and Elijah and the whole team were so professional and helpful! They walked me through everything and made sure I understood . No high pressure sales. I will be back!
I come here all the time for my oil changes in my 2012 GMC Terrain obviously because its quick, I can stay in my car and I dont have to schedule ahead of time. However with that comes higher prices. Unfortunately my type of car has to have full synthetic oil and Valvoline charges $89.99 which is HIGH but I always wait for coupons and that helps!
Great service. Fast and friendly. Highly recommended
Very friendly staff who don’t over charge/sell and tells you what you actually need!
Quick just like I needed! Brought my kid too! He loved it!
Ryan was very informative. Appreciate the time and great sense of humor!!!!
First time servicing my vehicle Oil change at that location and met Ryan and he was very helpful advising, recommending with so much great and cool conversations... all went smoothly and greatly appreciated.Thanks Ryan !Great man I appreciated You!
Quick and efficient. They are clear on prices and make it easy to understand what you are paying for. I feel like they give the recommendations without pressuring you. Also, it is easy to find coupons!
Worked with me on what services needed done over the next few services. Not pushy.
Great service, personable employees, highly recommend!
Super speedy service! Chris was very helpful, polite and personable!
The team took great care of us and very friendly!!
Ryan killed it. Hard.Solid salesman, respectably informative, good communicator.
Always quick service and he didn’t let me forget my coupon!
Amazing! Fast efficient and friendly and I highly recommend to anyone
I have been going to Valvoline for oil changes for years and this location has been by far the most organized and the only one I have had consistent bad experiences. They failed to clean the oil from the underside of my car so it leaked in my garage, they told me they could replace a break light and then told me they couldn’t because they can’t get in the bed of my truck to do it, they had me pull into a bay that had a broken lift when I told them I needed an oil change and tire rotation when they were slow and then expected me to go back and wait in line after my oil change instead of having me pull over to another bay before they got busy, and I have had to ask them twice if they would check my lights which from my understanding is supposed to be normal practice for them…. Never again will I go to this location
Awesome service. Very friendly and helpful staff.
It was so quick and efficient! It is nice to find a place I can go without worrying about if they’re recommending what’s best for my car or if they just want to upsell. Ryan was wonderful. I am clueless on car stuff but as an owner of now 3 vehicles, this store will now be my go to! Thank you!! I
The team at this location really looked out for me! Got me in almost last minute when I desperately needed it! Thank you guys.
Garrett and the guys helped me get back on the road very helpful I loved the service👍🏿👍🏿
Chris was very helpful and they took great care of me!
The handsome pirate angel of a service tech handled me with a fine and delicate touch
Friendly guys and gals that know what they are doing when it comes to cars. ryan and team helped me out with my old Pontiac
Ryan and Ty both did an amazing job helping me today. It is my second time here and I will continue to come back. Excellent customer service, fast and genuine care!
I felt so welcomed as a queer person at this valvoline. They all helped and chatted with me while they were tuning the car up. I’m definitely coming back, especially to see Bianca
Great customer service and information. No pressure to buy other services.
Great people..whos always getting you done the rightway..
Love this location! they get my car ready to be back on the road super fast and theyre always polite and professional. one employee in particular is extremely cute but he always has a different name on his shirt. sometimes austin, sometimes eric, sometimes jordan, super weird. love the service nonetheless.
Pulled into Valvoline, long lines, figured we would be waiting for awhile. During our time in line, waiting on the next garage, one of the technicians came out and started prepping each vehicle in line. He was adding air to the tires, lifting the hood, and checking the oil. This was good use of his time and it served to speed up our wait time. I appreciated that.
In all my years of getting oil changes around the country I have never met someone as friendly, professional, and just all around great to be around as Xander at this location! When I come here I always hope to see him because itll give me a mood boost. Im a cynic through and through but his positivity is infectious. Ive worked customer service for years and I know how to fake it. There is nothing but sincere kindness and warmth coming from Xander.Im not even the type of person to care about this sort of thing! I generally prefer to be left alone when shopping and Im definitely not one for small talk. Id never criticized anybody or any place for being not friendly enough. I dont even write reviews! Ever! But I just had to make it known, I would drive out of my way to come to this location just because of Xander. He deserves all good things that come his way and I hope management treats him right and pays him well.
Shout out to Lisa, Ryan and Justin for their professionalism and expediency. Thanks for getting me on my way quickly and safely!
Service performance perfection. Wayne (the manager) and Allen were professional and personable. They went over everything in an efficient and timely manner. No upselling, just good old common sense on the necessities and future needs. I’ll go no where else as long as this team is there. Great job guys!
Wonderful service! Very friendly and knowledgeable
I have a wierd car, a 76 MGB. They treated me like a king. I called ahead and brought my own supplies, and when I arrived, the whole team went out of their way to make sure everything was just right. Great experience, thanks a ton!
Very professional and knowledgeable did a great job.
I’ve gone to this Valvoline for years and they never disappoint. The woman that works there is literally employee perfection. She is so personable, knowledgeable, and professional. The coupons I receive via email & mail are always awesome too and make it hard to want to go anywhere else! They’re always so quick also ..right in & out for a full service oil change about 15 mins max.
Great experience! Garrett was very helpful.
Even with a very large queue of customers waiting for an oil change, these guys rock!!! Super fast, thorough and courteous. Great experience!
Who is Chris? Ryan is awesome!!! Five stars
Five reasons why I don’t recommend Valvoline:1. Bad recommendations. This store will make service recommendations to your vehicle without assessing potential complications they could cause.2. Pandemic response. During my visits at this location, employees were seen wearing masks improperly, and some not at all.3. Expensive. Sure it’s convenient to stay in your car but you can easily find similar services for much cheaper.4. Claims. If your vehicle sustains damage due to a Valvoline service, don’t expect much. In fact, you will be making your case against a site manager who is also the person that decides the outcome.5. “Hands-On Expertise.” This might be true if you think checking air pressure and light bulbs and changing oil is “expertise,” but for anything beyond these services, do not trust Valvoline “expertise.”
Ryan and Lea are awesome!!!! They did a fantastic job. I will be going back.
DO NOT GO HERE. I am in disbelief of how unethical this company is. Me and my husband brought my Ford Escape 2011 in for a regular oil change. We were recommended a transmission fluid flush based on Valvolines recommendations. My car was running perfectly fine, and there was no report from Valvoline on any pre-existing problems with my car. My car has never had ANY issues before. We agreed on their recommendation, hoping that this was an honest and reputable company. After their service my cars transmission was completely ruined. We had to take it to another shop to confirm that there was damage done to the car. Valvoline would not take responsibility for any of their faulty work. The manager of the shop is the one who decided on our claim. This is similar to a criminal being their own judge, of course they would plead innocent. I now have to pay $3.5k dollars in damage repair. My car was completely fine, and never had any running issues beforehand. Now because of Valvoline I have to pay repair damage for half the value of my car with only 100k miles on it. They did not offer to reimburse or help with any of the costs. They said that they suspect there was damage before I had the change. If that was the case, that is considered negligence. They failed to report this so called damage that magically appeared after they tried to cover themselves for the thousands of dollars in repairs they cost me. If you want an honest and caring company, this is not for you.
He took me in the back door and serviced me with excellence
Chris, Amanda and Ryan were amazing!!!!! Definitely recommend.
Service was fast and effective. Ryan provide great detailed information and was very friendly!
Ryan and Nate took care of me in a fast and timely manner !!!
I had questions about my oil change service, Ryan was very knowledgeable. He saved me money and even provided information about my car. This is my go-to oil change place.
Excellent service!! In and out, in no time.
Great customer service! Highly recommend!
Fantastic customer service and knowledgeable technicians made it a pleasant experience. Will definitely continue to give the N. Hamilton location my business.
QUICK SPEEDY SERVICE !! Whole team was very knowledgeable, helpful, quick, and assisting! Business was great @ this location
Great service and friendly staff!
Excellent efficient service, clean, orderly, located for easy access, short wait, competitive pricing, coupons available and while waiting my service professional inspected my vehicle and found the serpentine belt ridden with cracks and worn out...I was advised and in minutes he:d replaced it at a very competitive price. I left safer, my vehicle in better condition, treated well and professionally. I will continue use their services.
I just left there and I feel a big difference Thank you to Ryan for the smooth transition.
Great, informative, timely service. Not an ideal price, but worthwhile for the speed. Will not return again unless time is again of the essence, but for an efficient oil change with excellent customer service - I was very grateful.
Nice job-fast and professional. Thanks!
Awesome Service !Super fast 👍🏾
Great customer service and fast service in general!
They got me in & out quickly. I appreciate that they did not push other services or try to upsell me from the oil change coupon I came in with. I usually do my own oil changes but just had surgery & couldnt do myself. Will not hesitate to use this place as long as they dont pressure me on other services or upsell.
Great experience. Fast and friendly.
Germain Mazda told me I needed a new $216 battery. I took the car to Valvoline. They tested the battery and found it was perfect. The staff seem to love their jobs, and they exhibited integrity and excellent service. Hats off to Valvoline and their outstanding employees.
Very nice folks. Highly recommend this valvoline.
Great service highly recommended great customer service
Everybody was very friendly and efficient. I purchased a Groupon and used it and only had to pay the taxes that would be due and that made life so easy. I was in and out in about 15 minutes even with a wait time.
I had my Oil change and the service was awesome. When I visited the was no queue and I was greeted with smile and big welcome. The store person asked my reason for visit and started the job. I was out in very short time. In All these 10 years of OIL change experience I never had such a great service ever anywhere.The only con is they seems to be pricy but jobs gets done in very short time which I think No one will ever be able to match their service.Great job team and Job well done. Please see if you can bring down the price little bit.HAT’S OFF TO YOUR TEAM WORK AND SERVICE
I always go thier they are nice people fast service , but keep an eye on the tire caps ... apparently its a thing they do thier , they take them off and forget to put them back , when i went to ask for it he said it must have fallen off sir and i apologize i dont have any... and he didnt even care, its the small stuff people that matters... why do i have to go in for service and then drive to advance to buy stuff you guys lost??? Thats just not proffissuonal.. and then he tried to make it where i was over asking and he kept saying have a good day sir.. disrespect ive been going there 6 yeats nthis will be my last time , the 4 stars just for honesty , but me not coming back becuase of that disrespectful guy.,
Good service. Great people. Attentive to detail. Expensive as any other quick oil change place is, and I knew that going in.This VIOC at least checked my air filter, it was too apparent the last place I went didnt when it was said they did.
Super efficient and quick. They are so friendly too. Good value for the services they did. Will go back every time I need an oil change.
Did a great job! Was in and out fast!
My car was serviced by Bianca and KP and they did a wonderful job! They were very helpful and KP offered me all the services available without being pushy.
I had a great experience! Staff very professional, knew what they were doing, very kind. Brian helped me reset my oil light and gave me some advice about my truck. Highly recommend. Changed my cabin filter for me.
Fast and incredibly friendly service, we had an excellent experience!! Also Bianca if you see this you are so cute
The service and atmosphere was okay. The wait time and a situation I witnessed are the primary reasons for the lower score. They werent very busy and my wait time for a simple oil change was over 40 minutes long. While I was waiting, I noticed that the very young lady in front of me was getting EVERYTHING replaced on her car. Wipers, headlights, tail lights, air filter etc. I know these folks are in the business to make money, but Ive been coming here for years. I know how they work. They reccomend all these things that need replaced but in reality, you dont need to replace them at all. I couldnt help but feel like they were taking advantage of her. It was clear that she wasnt confident about these decisions and was getting frustrated that her oil change visit kept getting more and more expensive, yet she kept saying yes to everything.(I could hear the conversation from where I was) Even after she had yes to all of these items, they still told her they recommend a transmission and radiator flush and its only X amount of money and will take us X amount of time to complete. Thank goodness she told them no. Otherwise that would have been 1)another hour of me waiting or 2)she would have been taken advantage of more. I personally have no issues with the service here, but when I witness events like this, it really turns me off from being a patron. Be honest with your customers and they will come back. Dont take advantage of them simply because you figured out you could.
Wonderful service today - In & out super quick. Incredibly friendly staff to guide you through the process. Thank you Ryan and team!! I appreciate you all.
Garret, Ryan, Brent provided great service!
Great service. Friendly staff.
Total reviews rating 4.6
199 Reviews for Valvoline Instant Oil Change 2023:
Review №1
2022-04-21They always take care of me when I come here, got my tire pressure right, changed my filters, replaced my car battery, got a oil change and got my windshield wipers replaced with some better ones and it was all done within 20 minutes.
Review №2
2022-02-11I was expecting to pay at least $80 for a full synthetic oil change (at the place I usually go...and wait for an hour and half) but was surprised when it wasnt anywhere near that! The men and women who work here are very professional. They obviously have to offer other services but didnt push anything at all. They were honest about things that did NOT need to be done too. Great experience! Thank you!
Review №3
2022-05-06Nate took care of all my needs and proactively checked for what else could also be beneficial to my automotive needs. Reed did a great job of quickly changing my oil and making sure I was all set. Very friendly service, feels like going to a friend.
Review №4
2022-05-31This is my go to place for oil changes! The team is always friendly, fast and professional. I, also, trust them for other maintenance services. The manager, Chris, is very helpful & knowledgeable and saves me money when he can. Highly recommend!
Review №5
2022-06-15The staff was extremely friendly and informative. They also gave me a coupon to use because it was my first visit. And the oil change was super fast! You even get to stay in your car for it 😀 Definitely will be returning here for all my oil changes!
Review №6
2022-05-29I have been coming to this Valvoline service center for 6 years. They always go above and beyond what I expect from an express oil change. Today, Ryan reminded me of several services that my almost 80K mile car needs. He also explained why these services are necessary and the mileage at which they should be performed. Ryan is very thorough and knowledgeable and I highly recommend him and Valvoline. I know my car is ready for a planned road trip in the next few weeks.
Review №7
2022-05-11Ryan and team at the North Hamilton location was friendly, informative and efficient. Definitely the best location I’ve been too in awhile. Doesn’t hurt they gave a little extra love to my rescue pup. 100 percent recommend.
Review №8
2022-05-07Everyone is always so nice and is great with my car! Reed Arrowood is great! I’m an idiot with my car and he was amazing explaining everything and making sure my car was well taken care of. I will definitely keep coming here 10/10 would recommend!!
Review №9
2022-05-23This location is stellar. I pass by a different location just to get to this one because my experiences are always so great. Today specifically, Brian and Amanda were absolutely wonderful. Personality is so important to a job that deals with so many people like this job requires- and it’s what keeps me coming back to Valvoline. :)
Review №10
2022-05-11This was my second visit and Ill keep coming back. Elijah and Ryan were friendly and gave great service. They did oil change and rotated tires and I was in and out in about 40 minutes. I highly recommend them.