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Valley Termite & Pest Control in Cincinnati
Phone: +1 513-761-9922
Site: https://www.pestcontrolserviceci...
Site: https://www.pestcontrolserviceci...
Opening hours
- Monday:Closed
- Tuesday:8AM–5PM
- Wednesday:8AM–5PM
- Thursday:8AM–5PM
- Friday:8AM–5PM
- Saturday:Closed
- Sunday:Closed
Comments (134)
Valley is great. Professional and knowledgeable. Would definitely recommend them.
Great service company. On time and responsive. Been with them since 2013. Had a problem with Hornet nest and they came right out and took care of it. Conducted very thorough termite inspection and treatment for mice.
Job well done. Destiny was time efficient and did a thorough job.Very good personality and she went over all that she did with us.ThanksConnie BoguszewskiLarry Simpkins
I have been using Valley Termite & Pest Control for over 20 years, the staff is always nice when I call the office, and everyone they send to my home is very professional and knowledgeable with regards to their jobs! I can not say enough good things about this company, my longevity with them speaks for itself. I love you guys. :)
When we contacted Valley Termite & Pest Control, they scheduled an inspection for a date that was convenient for us. Their representative arrived at our home on time, and was courteous and responsive to all our questions. She did a thorough inspection of our house and gave us a detailed explanation of what Valley could do for us. She wrote up an estimate and told us when they could apply the application.Their technician arrived on time. He was courteous, professional and very careful with our home. The application took several hours, and he cleaned up the all the areas he had worked in.We are very happy with our experience with Valley and would use them again.
I contacted Valley Termite & Pest Control to evaluate mold in a home that I am in the process of purchasing in Cincinnati. Tami worked with the listing agent to gain access to the home quickly & provided me with the test results promptly. She also gave me information on other details about the property that she noticed while she was there. I plan to use Valley Termite & Pest Control for any future needs & would highly recommend them.
Contacted Valley Termite and Pest Control and they were extremely helpful and courteous. They scheduled quickly and came on time. Their technician completed a thorough inspection and helped answer my questions. He also came up with a game plan to solve the problem and give me peace of mind. Their rates are great and they offer follow up visits based on client needs and wants. Will definitely recommend and continue to use their services.
Valley Termites is a very professional! The technician who completed my treatment said house had the second worse case of termites he’d seen. Valley staff provided quality service from the initial contact. They were friendly, easy to talk to, demonstrated teamwork, and provided a quality service. Thank you for an extremely pleasant experience!
I interfaced with Valley Termite & Pest Control because I have problems with moles in my yard. They came out to my house and took care of the problem. The technician, Michael was very kind, helpful, and knowledgeable. He explained the procedure as he was taking care of the problem. I would definitely rely of Valley Termite & Pest Control in the future and highly recommend their services.
Valley Termite has been awesome, they first came out to inspect to see if there was still termite activity since we bought our home last year and they hired a different company to solve the termite problem (which they did not do).... the lady who first came out was very professional and super nice, she showed me the termite activity that was still going on and explained what their process would be to get rid of them!! She was never pushy just to call in after I discussed it with my husband first, but there was no rush! I was super stressed, but she reassured me that my house would be ok and that alone was super comforting! The installer who came was also super nice and on time and just made me feel like I made the right decision with going with this company!! I highly recommend them if your having termite troubles!
I needed a termite report quickly during the due-diligence period while under contract. They did the inspection within a few days of my call, and gave me a thorough report as well as an explanation by phone. Very professional and customer-centered!
We’ve been with Valley since we became homeowners back in 1991. Being new to home ownership of a not-new home, we were looking for a local pest control company that we could form a relationship with. Valley has knocked the ball out of the park. Very professional, prompt, patient… they provide high quality service at a value price point. We have them regularly service our home/property. Over the decades, we’ve also had the need to leverage several of their services. Their techs treat your home like it’s theirs. We started with Al… besides being a great technician, he provided continuity of care over the years. He watched our kids grow up, we shared lots of stories. Tom is our tech now and hasn’t missed a beat, continuing the great care and service. Tom keeps us informed and educated on all relevant facets of pest control, and we’ve become better advocates for our home in that ongoing saga where property and pests meet. Valley has been with us reliably every step along the way. Highly recommend them, we’re very satisfied with their staff and service.
I learned about Valley from my parents. They have used Valley for pest issues at their home and told me to call them when we had a termite swarm in our laundry room. Setting and appointment was quick and easy. Gary came out to take care of our termite problem. He was kind and professional. He checked out the area around the porch where the issue was and came inside to the basement to make sure the treatment would fully cover the area we needed treatment for. He was quick, thorough, and checked in with us before he left. Definitely recommend Valley if you need pest or termite services.
Valley Termite did an inspection on our home prior to us buying our home. After we moved they were happy to come out again and do the work. The employee who came out was very nice and gave me suggestions to save me money in the future. Really appreciated his hard work and making me feel valued. We will call them again if we have any more issues.
Valley Termite & Pest Control is simply fantastic. Always fast to respond to any of our service needs. Very competitive with their pricing against competitors , but most importantly they do a great job. They’ve solved any issues & have given wonderful advice/tips. I highly recommend this wonderful family owned & local business. Thank you again Valley Termite & Pest Control for always meeting our needs!
Everyone from Valley has been wonderful to work with. They’re responsive, helpful, knowledgeable, and kind. I’m so glad they were recommended to me!
They answered the phone when I called which may not seem like a big deal but to me it was. They scheduled the appointment quickly and communication was great.
I would recommend Valley Pest to anyone who has any issues with pests. They came to our house over 30 years ago when we had a termite issue. After that treatment we have had no issues. They fixed a bee issue on our front porch and an ant issue around our house. They are friendly, professional and reliable.
Valley Termite and Pest Control took care of my parents home for over ten years (including preventive services and inspections). Also helped me after the deaths of my parents. (I recently sold the home) Service was always prompt and complete. Everyone was always polite and very respectful. The technicians were very kind and solicitous of my parents. Everyone was always willing to answer questions and explain procedures. They also offered suggestions for followup. I have recommended Valley to the new owners. Thank you for all the years of service and consideration to my family
I am very pleased with the service I receive from Valley Pest. Staff is courteous, professional and very knowledgeable. I have been with Valley Pest for 40 plus years. Not that I am still having a problem , but I want to continue to maintain the excellent ongoing service I receive !!!
I had called another local termite company and we played phone tag but then I never received a return phone call. I googled termite inspection and emailed Valley Termite.. They responded within 15 minutes and I had an appointment scheduled the next day. Jamie was on time, professional and did the job quickly!
All the employees I dealt with took the time to listen to my concerns and objectives and reviewed the information I had. This appointment was for a second opinion regarding a house inspection report that indicated previous termite damage and evidence of treatment. I needed to know what the current condition was and potential course of action. Mike was very forthcoming providing me the details of what is known and unknown, giving me the facts and proposed solution for various options. Valley Termite and Pest Control service was awesome and helped eased my concerns in order to proceed with the purchase. I recommend this company services based on my experience.
Family owned, very friendly, professional and they get the job done fast, thorough and at a fair price! Ive used them in the past and would never think of calling any other pest control business! Tommy was on time and did an excellent job!! Its so nice to not be swarmed by fleas when I walk in the house! Thank you Valley Termite and Pest Control l!!
We are in the process of refinancing our house and Vicky at Valley was quick to schedule our appointment even during this COVID-19 crisis. The Tech, Jamie, was prompt and professional and she ensured she wore a mask and gloves during her entire visit to protect our family and herself. Inspection was done to our satisfaction and we received the report within 10 minutes of the completed inspection. Highly recommend this company.
Weve used Valley Pest Control for several years now and have always had excellent service. The techs are extremely polite and knowledgeable. They answer my questions with in depth explanations and dont try to over sell their services. Id highly recommend them.
I have been using Valley Pest Control for work and home for almost 6 years. The staff are always friendly, helpful and timely to our needs. Im amazed at their level of knowledge on everything we have encountered. Ive referred them to many friends, family and co-workers and am happy to post my experience for others to see.
We have been using Valley Termite & Pest Control for approximately 10 years now and are very satisfied with the service and results. They provide termite control and outdoor treatments during the spring and summer months and then indoor treatments during the fall and winter months. Living in a wooded area has its challenges but our home is literally pest free due to their great and effective services. Customer service is also excellent and they are highly recommended.
Gary, the technician that was sent out to my house was so great! He told me everything that he was doing, and provided a report with his findings. Everyone was so helpful. I will be using their services again.
Valley Termite & Pest Control is a company of more than a termite and bed bug services. We were very happy with their professionalism and educational services and we will have them as our go to company. We had issues with field mice and moles. They (Michael) were able to help us with this issue. Their professionalism put us at easy and our technician educated us on preventative measures for the future. We were very satisfied with their professional services, so when we needed help with bees at our rental property, they (Gary) came out right away and helped relieve us of another problem, once again, they did not disappoint. Thank You to the team and company of Valley Termite & Pest Control.
Excellent company, I’d highly recommend them !
We had a termite issue and Valley Termite and Pest control were spot on with everything from the beginning! Couldnt have called a better company to handle our issue, especially the service techs who came out to our home. Mike was especially wonderful, he did an great job explaining every step of the way! Definitely will calling Valley in the future if any pest problems come our way!
I have been with Valley Termite & Pest Control for 30 plus years. I have been extremely satisfied with the service they have provided over the years. I can honestly say I do not see any bugs, spiders etc. The employees are very friendly, professional, courteous and knowledgable. If you are looking for a Top rated Pest Control company they are the one you need to be contacting.
I needed an inspection for a VA refinance. I had a really good experience with Valley termite and pest control. It was easy to make the appointment, they showed up on time and found nothing. I was scared they would find something regardless since I needed the inspection to refinance, but that didn’t happen. I would definitely call again if I thought I had a problem because they are proven honest.
We needed a VA inspection and had a lot of people tell us that they couldn’t do it. The people here knew exactly what we were asking for and came out very quickly to get our inspection done for us and get us the paperwork that we needed. Would definitely recommend them to anybody that asks. Very professional and worked in a timely manor. Great quality experience.
Tom was very helpful, knowledgeable and thorough. Our contractor claimed we had bugs in our crawl space and had us get it checked before they finished a job that required going up there (crazy story, they went out of business 2 weeks later). While Tom didnt see anything, he fogged the attic just to be safe. Well definitely use them again if we have any other issues!
We had Valley Termite come out and help us with a carpenter ant problem. With the weather cooling down and with me having had some baits laid out for nearly a month, the ants actually had started to disappear. By the time Valley Termite arrived we hadnt seen an ant in 2 days. However, their representative was incredibly honest and helpful with us understanding what may be going on and how they could have been getting in. We will be waiting a few weeks and calling them back if the ants re-appear. I really like that they didnt try to up-sell us on services that we ended up not needing. For sure we will call them next year whenever needed. Thank you!
I highly recommend Valley Termite and Pest Control. They were great to work with-on time, friendly and thorough. They didnt oversell, which is a pet peeve of mine.
Valley Termite and Pest Control came highly recommended by my neighborhood Facebook group. I called and got Mike to come out for a free home inspection. We did a walk through of my home and within minutes I knew I wanted him to treat my property. His professionalism, knowledge base and customer service were excellent. They have truly earned my business. I would recommend Valley Termite and Pest Control to anyone.
Ive used Valley Termite for the past three years to treat for carpenter bees and wasps that like to inhabit our backyard wooden deck in the spring. The technicians have always been prompt and courteous and scheduling via phone is easy and quick. The receptionist was also helpful in rescheduling when I had a conflict with an appointment. The technicians have been very thorough and the treatments have been effective and keep our home bee and wasp free through the spring and summer without repeat treatments.
Valley Termite and Pest Control did a great job at our home. They responded quickly, gave us useful tips, and took time to explain our problem. They were honest and professional.
An excellent experience! Mike was very friendly, professional, and helpful, and he really knows his stuff. We are extremely happy with Valley pest control. Highly recommended!
I called and spoke with Vicki and the next day called back with additional questions. I spoke with Mike and he was very very nice even went the extra mile taking the time out to be sure I understand the process and what to expect in the next steps. So glad I found and chose Valley. Will definitely refer
The rep was very professional, knowledgeable and curious, she answered all of my questions and was patience with me.Thanks, and have a Blessed Holiday Seasondo apologize for taken so long, I had trouble working the link, my fault, I think.
Ten stars! We needed an inspection done last minute for a real estate deal. Valley was so helpful and accommodating. Got out to do the inspection and sent me a report from the site. Fantastic service and extremely polite and pleasant to work with. Recommend highly!!
Excellent service. The technician, Gary, knows his stuff... educated me as to how termites seek moisture continuously and how and why they may move through a structure. He mentioned he will come back for a topical treatment of involved basement joists and structure after we have entire area exposed.
Valley had a very knowledgable technician w/ many years experience.Superior Service!Very Satisfied.I highly recommend using them.
I regret that I do not recall the name of the technician who came to our home. As far as I can tell he did a fantastic job. I had incorrectly identified our invasive pest as a yellowjacket. He took the time to remove the nest, show it to me and explain to me that what I saw as a paper wasp queen. He also explained their relative aggression levels and how their nests differ in appearance and typical location. Best of all, he eliminated the problem in around 15 minutes.This was our second experience with Valley Termite & Pest. My wife called them this time because our first experience was also positive. Definitely recommend.
Highly recommend. Have used these folks for years... great family run business. I picked up a jug of bug spray just yesterday... they were so helpful, telling me how to use it effectively, providing tips only the experts know. What a great local company. i live just up the street in Reading, and they treat me like family.
We were very pleased with the service from Valley Termite & Pest Control. They took care of a termite infestation last year and came back this year for an inspection. Their prices are very reasonable. Their staff and technicians are very knowledgeable and friendly.
Quick service but WAY overpriced to just spray for spiders inside and outside. Overall cost $177 and they were here maybe 15-20 mins.
Ive used Valley Termite several different times for general insect control and once for carpenter ants. Carpenter Ants are extremely difficult to get rid of, but they used a combination of different tactics including sprays, granules, dust, etc and I no longer had an issue. They were prompt, courteous and didnt try and sell me on a bunch of needless stuff. Would definitely recommend them to anyone.
Outstanding folks!! Well spoken, very professional, wore booties inside my home, just all around great people!! Would definitely recommend!!!
Valley Pest has made the process of working with an exterminator very easy. They call ahead for their scheduled appointments and their workers are very professional and discreet when at the home. Their follow-up appointment operation ensures that any pest activity is found, treated and eradicated.
I was paying a another company for many months still problem not fixed AT ALL. Valley came in an just with having service 2 times problem is mostly gone IM REALLY Impressed with their work.. Will highly recommend them to anyone also Technician is very friendly an pay attention to your needs
Excellent customer service. Easy to work with.
Very helpfully, fast and dependable.! Highly recommend to everybody!. Thank you
Valley Termite was ultra prompt and thorough, doing the treatment the very next day. When we moved the rest of the piles of clutter and found some leftover old tunnels, they immediately came out and broke those too, and cleaned up all remnants. I would recommend Valley to anyone needing such service.
Valley Termite & Pest Control provided an expert professional inspection at my condo answering all my questions and concerns in an understandable & informative manner. The company responded to my special specific treatment needs in the urgent time frame I had. I would highly recommend Valley Termite & Pest Control to anyone having concerns of a termite problem.
We had our house treated for wasps. Our tech was on time, knowledgeable and friendly. I would absolutely recommend and use again-if needed!
Tom was exceptionally knowledgeable. Wasdetailed in his explanations on what was going on .And very specific as to what needed to be done to fix my mice problems. I thank him the job he has done .
We have used Valley Pest Control for quite a few years now and are still just as pleased as we were when we first hired them to service all of our dealerships! :) GREAT LOCAL COMPANY!!
Very nice people, came out Monday to look around, came back Wednesday for treatment, Very happy with your service thank you ladys.
I would question whether the other reviews are FAKE, maybe written by the staff of Valley Pest Control. We had a terrible experience with this company.We signed up for monthly treatments for an entire year at on of our apartment buildings. First off, customer service is atrocious. Hannah, the woman that schedules the appointments, routinely screwed up the schedule. I had paid employees waiting to escort the technician through various apartments, and the technician didnt even show up. Not even a sorry from this company.Then there was the lack of effective treatments. We paid this company to bait and spray each apartment. They failed to bait the apartments when they came out the first month... So we paid for part of a service we didnt receive. Tami the owner said the first treatment was just to check out the apartments... Sounds more like theft to me... Charging a paying customer for a service not performed. So residents started complaining about the treatments not having an effect.. Then they she FAILED TO HONOR THE CONTRACT. Tami agreed that any apartment where the resident wanted a re-treatment could ask for one, which would be done for free (in between monthly sprayings). SHE LIED. Her technician came out an retreated 7 apartments out of 38, and she tried to charge us the full amount. When I disputed this with her, she CURSED AT ME and called the apartments run-down and ghetto. REALLY PROFESSIONAL to insult low-income housing. She also threatened legal action against me if I left a negative review. Apparently, the truth and free speech dont apply in her world.I WOULD NEVER USE OR RECOMMEND THIS COMPANY. I WILL BE LEAVING A SIMILAR REVIEW WITH THE BBB AND ANGIES LIST.
Michael came out for a follow up visit. He was courteous, professional, polite, and respectful of my home. He really knew his stuff! The treatment they are using has worked!
Gary was on time, very professional and offered suggestions on how to properly maintain the property. Would definitely recommend Valley to family and friends.
Valley Termite and Pest Control runs on time and provides informative reports at a fair price. I would definitely recommend their services.
Waiting on them to finish termite treatment. Just entered into yearly contract. We used youall years ago at a different residence and we were very satisfied. Thanks.
Valley worked us into their crowded schedule. The tech was actually early, having delayed his lunch. He was thorough, professional and courteous.
If you want dependability, honestity, competence and just good people - Valley Termite & Pest Control is the business you want to deal with. They are a family business and they treat you like you are family.
Mike provided timely and professional service. I appreciated his great attitude towards the work, and willingness to explain all aspects of the job.
We use Valley in our office and they are wonderful! Always on time, always respectful and always effective. You cant beat that kind of service!
The service was excellent and they were easy to talk to about what the houses issues were and how they would do the treatment. Its important to me to understand the issues and they were very good about explaining everything. I would HIGHLY recommend their services.
Easy to schedule appointment. They come right on time and very professional. Fair pricing.
Tami was excellent to work with. She was thorough, reassuring, and gave solid advice to keep our new home safe from uninvited pests. Thank you!
I began using Valley Termite & Pest Control in 2019. They have always provided prompt, professional and economical services for my residence.
We are long-time satisfied customers. We look forward to receiving our annual termite inspection. Thanks!
Had a termite issue a few years ago. Company was very responsive and knowledgeable. Took care of the termites and are continuing our inspections yearly.
Wonderful service! Scheduling team, availability, responsiveness. Michael, the man who came to spray our house, was courteous and quick! Thanks for everything!
Very responsive, Jamie was a pleasure to work with. The techs were on time and wonderful to work with. Great customer service. Highly recommend this company.
Mike and the staff are always punctual and take care of any issues I have with pest control in a very quick and efficient manner. Their rates are very reasonable and I would highly recommend them!
Valley Termite & Pest Control is a very reliable, trustworthy, and punctual business. It is family owned and I would not call anyone else!
Service man excellent. never was emailed invoice. charged my credit card without my authorization. will stop service if this problem is not rectified.
I am very pleased with everything that was done for me. Tommy and Gary couldnt have been any nicer answering all of my questions and making me feel at ease with my situation. Thank you so much.Tish
We (my employer and myself personally) have been a customer of Valley Pest Control for 6 years and its a pleasure doing business with them.
Michael was friendly, pleasant & respectful. He was very thorough and we would use this company again.
Tami and her team were professional, punctual and courteous. Appreciated their services as well as their extensive knowledge and helpfulness.
ON TIME AND VERY PROFESSIONAL. VERY FRIENDLY AND CONSIDERATE. I ALSO FELT MIKE WAS HONEST AND SHARED ANY NECESSARY INFORMATION. NO SCARY SALES TACTICS. WILL DEFINITELY RECOMMEND.
Quality service. They arrive on time when they say they will be there. They get the job done without repeat visits. I highly recommend Valley Termite and Pest Control.
Prompt service, very friendly staff, and easy company to work with! Tom takes care of anything we need and answers any questions or concerns we have!
Great local business. I use them for all my pest removal and prevention needs.
Very friendly, professional, knowledgeable, and shared helpful information. Fully recommend.
Scheduling was easy, pricing was fair. The whole process was about as seamless as you would want. Highly recommend
Very friendly, on time, very thorough inspection
Serviceman was very knowledgeable and explained what treatment he was using and why.
Al was the man for years and Tommy is just as great! As long as there’s bugs to be stopped, Valley Pest has my business.
Reliable and a good value. This is the second time we had them out and will contact them first again next time.
I have been a customer for over thirty years and can honestly say they are true professionals!
Very professional and thorough
Very friendly people needed a termite inspection for refinancing and the price was very reasonable compared to other companies I contacted
Great company to work with. Very knowledgable and helped us with our Termite problem.
Very helpful will have them back!! to control pest and would refer them to any of our friends and neighbor
On time very courteous
Very impressed with their service to service to my clients. Inspectors are professional thorough and friendly
Staff very friendly and knowledgeable. They provided a quality service.
They came on time and they did a thorough job.
On time, worked quickly, fair price. What else can you ask for.
Friendly, high-quality service from a hard-working, family-owned business.
Courteous staff, prompt when you need service and they keep the bugs away.
Great services at great prices, highly recommended to all our neighbours :)
Very prompt response; same day! Friendly and professional.
Very friendly and professional. I would use again if needed.
They came out in a very timely manner.
Friendily, All around great company and people
Great service! Wonderful people
Prompt, courteous, professional service.
Professional thorough polite informativeThank you
Only place to go they are very helpful
Always a good experience with this team!
Very professional and thorough.
Very good service !
A+.
Excellent service!
Everytimg great
Prices too high
Total reviews rating 4.9
134 Reviews for Valley Termite & Pest Control 2023:
Review №1
2022-08-02Mike was the best! Super knowledgeable, and worked magic on our insect problem. We were prepared for a much bigger bill, but he handled it all well under budget. What a great company, and service. 20 stars!! I know my home, business, and family are safe now.
Review №2
2022-07-05Wasn’t really sure was I actually needed, called and spoke to Vicky. She was great, explained in detail exactly what I needed. She was able to get me scheduled quickly since I needed it within 10 days. The cost of the inspection was very reasonable. Jamie came out and did the inspection. She was just as friendly and helpful. The whole experience could not have been any easier.
Review №3
2022-05-10We are so very happy with the service we received.Tech was awesome took her time .Explained everything she was doing and why.Will be more than happy to advertise for them.Hamilton County Agricultural SocietyHome of the Hamilton County Fair.
Review №4
2022-05-26I needed a last minute termite inspection for my client. Jamie with Valley Termite & Pest Control was very responsive to my request! I will recommend Valley Termite to all of my clients moving forward!
Review №5
2022-07-19They have been my home refinance pest inspection for the VA now for the third time .They have also treated my home for termites and carpenter ants.Great job Thanks Mike
Review №6
2022-07-14This is our second time using this family owned company and they are great!They are very professional, polite and always on time.Thank you,D. Hall
Review №7
2022-07-02Valley Termite is always responsive and professional. They provide great advice on how to address just about every pesky pest that weve asked them about.
Review №8
2022-01-11I am a Realtor and needed a quick termite inspection for a client. I called Valley Termite and Pest Control and they came out within a day and inspected the property and sent me the report the same day. The price was very reasonable and they are true professionals. I will call them again for future termite and pest control.
Review №9
2021-11-18Valley Termite went above and beyond on our inspection. Tammy had originally done the inspection without me being present but came back to double check some areas that I had concerns with. She did this all while way under bidding the job on our commercial property. Strongly recommend their service and will use them again in the future.
Review №10
2021-10-26Valley came out to do a termite treatment. Very professional, showed up on time and did what they said they were going to do. Price seemed reasonable, and the company was very responsive. I like their use of technology for scheduling, estimates, payments, etc.