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Phone: +1 800-275-8777
Site: https://tools.usps.com/find-loca...
Opening hours
  • Monday:8:30AM–5:30PM
  • Tuesday:8:30AM–5:30PM
  • Wednesday:8:30AM–5:30PM
  • Thursday:8:30AM–5:30PM
  • Friday:8:30AM–5:30PM
  • Saturday:9AM–2PM
  • Sunday:Closed
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Total reviews rating 2

87 Reviews for United States Postal Service 2023:

Review №1

2022-05-10

I needed assistance at the USPS in Loveland, Ohio.I spoke with the Postmaster General, I did not get her name. She was the most friendly, helpful, professional and intelligent person and treated me with the utmost respect. She resolved my problem within minutes.Many times it would be more convenient for me to go to other post offices to drop off my mail or buy stamps. But I always drive to my Loveland Post office. Now I know why..Thank you Loveland Postmaster General..

Review №2

2022-06-18

I had written a not so nice review a few years back, that I just deleted.I believe now, like most business in a small town, all it took was to meet and get to know the workers. I can’t say enough about the service I receive everytime I go in to mail a package. The staff are always friendly and helpful and often go above to help with an issue. Josh has been fabulous ever since I got to know him. He is an excellent and knowledgeable also very nice and attentive employee , all of them are super capable and a pleasure to work with.

Review №3

2022-03-28

We moved to Loveland less than a year ago & this was the first time I’ve been to a post office… ever. I showed up on my lunch break around 12:30pm on a Monday and there were two employees, one was helping another woman and I was greeted when I came in by the other. All I needed to do was drop off a package that had a prepaid label already taped to it. He scanned it, gave me a receipt and I was on my way. He was helpful & I appreciated his kindness!

Review №4

2022-05-16

Opened letters! It’s graduation season, my daughter is a senior, and we have family from all over that could not attend her graduation, so cards have been sent. She received 3 cards in the last week that were opened enough to take out money and checks that were sent and then taped back up. USPS….. DO BETTER! This is ridiculous!

Review №5

2022-07-18

New staff is great and friendly compared to the years past where they had extremely rude and unhelpful people working. I really love seeing Josh there.They still have one older woman who has no idea what she is doing though, I try to avoid going when she is there.

Review №6

2021-02-13

Ordered a few items through Amazon and they were “out for delivery” all day. Waited and waited and waited. Checked the status at 5:30 and it said “attempted to deliver” however we have a ring camera and noted there was absolutely no attempt to deliver. My husband called at 5:36 and the nasty man that answered and said they PUT OUR ITEMS ON THE WRONG TRUCK and proceeded to be nasty with my husband and tell him “we updated the status at 5:07 and you should’ve called before we closed at 5:30” implying that it’s HIS fault. Um no. Maybe you should be sure to put the correct items on the correct trucks and not blatantly lied and say you “attempted delivery,” when you clearly didn’t. HOW would we 1. Have known that you did that in the first place 2. Managed to catch YOUR error and make it to the post office in 20 minutes to pick up our package. I’m sorry but I’m pretty sure that was your job. Someone needs to teach these delivery drivers to put the correct packages on the correct trucks, deliver the packages to the correct address (have had this issue MANY times) and teach that ignorant “clerk” at the front to watch his mouth and learn a little something about customer service.**EDIT**Not only have they still not delivered our packages but they actually had the nerve to change the delivery status from yesterday. It now says our driveway was inaccessible which is a blatant lie. I want MY mail...NOW.

Review №7

2021-11-23

Waited all day for package to be delivered, postman stopped, put mail in mailbox and went on. He stopped and backup, thought he was going to deliver my package, wrong, he started going forward again and went on. Then USPS tracking tells me @ 7:31 tried to deliver. NO one came to my house @ that time. Security camera shows me that! Delivery Attempted - No Access to Delivery Location LIAR LIAR

Review №8

2021-06-24

The worst in store USPS experience ever. If I wanted to know the USPS policies I would have read them. How hard is to apply some tape and creat a label. You are a government organization that is meant to help people and make it sound very difficult to provide some very simple services that your private competitors offer. Once again not sure what I pay taxes for and think this location should be shut down and stop wasting tax payer dollars as the location and people that work their are virtually useless. Also, 1 star is generous, that’s because they don’t allow zero or negative stars.

Review №9

2021-06-18

5 different times they decide to not just drop my package off at the door of my apartment. There was also a key in the receptical meaning there was definitely room for a package.For no rhyme or reason they just decide to not leave it. An exact package was delivered and left inside my complex no problem several times. They are wildly inconsistent, and Im tired of thinking I have something to look forward to at home waiting for me just to have to be required to walk into their office to pick up the package. Ive put up with this inconsistency for years. Im finally leaving a review.I have never had this issue in any other city other than Loveland.

Review №10

2021-06-28

I had a very bad experience with the postal worker with long platinum hair and facial hair. I arrived at what I believed to be under the wire at 5:28. The doors were still open and when I entered there were two postal workers behind the desk. The one w long hair gruffly asked me what time I had, and I said 5:28. He says, Its 5:31, in a very domineering voice, then asks me what I want. I assume, under the circumstances I should be leaving, and Im getting two signals from him. I felt really uncomfortable, which was his intention. I told him I need my letter delivered as quickly as possible but Ill come back tomorrow. Then left for the lobby where I stopped at the stamp machine.I was surprised to find hed followed me into the lobby and as I was looking over the machine he asked what do I want to do, and not pleasantly, not in a neutral tone, but overbearingly.I hadnt asked for his help at all at any time when I was there.I wasnt pressuring him, I wasnt rude, but Im a woman, not unattractive and not young. Would he treat a man like this?I told him thank you but I didnt expect special treatment and he point blank said sarcastically, YES YOU DID BECAUSE YOU KNEW YOU CAME IN AT 5:31. Come with me Ill take care of it, in a very dominate and rude manner.Out of discomfort, I immediately left the building to return to my car for a few moments. Assuming hed be back to his work I reentered the lobby to use the machine and he was still there waiting and watching me!I told him firmly I didnt need his help and he finally left the lobby. I didnt want to be anywhere near this guy. I never spoke loudly or rudely. He had an issue, he should be professional, tell me, the customer the PO is closed; the door should be locked at 5:30.When I left he shouldnt have followed me into the lobby, he shouldnt be challenging me, insinuating Im lying about what I thought the time was, or speaking to me. Im positive if Id been a man hed have behaved differently. Its like he got off on the situation. I hope not to see him in the PO again and you take this review seriously. Go to Symmes.

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