United States Postal Service in Gates Mills

Review №1

2017-08-08

I agree with Carl about the older gentleman. He actually used to be quite pleasant, but my last few interactions with him have been anything but. He is grumpy, he has an attitude, and he acts like he is doing me a huge favour by um, doing his job. And dont you even think of taking your phone out, I tried taking a photo of the tracking number on the package I was sending and got scolded like a child. Thankfully Id already had my coffee, otherwise I might have started crying. Apparently you cannot take photos anymore in post offices (fine) but I certainly do not appreciate having the packaged snatched out of my hands and being told off. This still is the best post office in the area (just because the others are what hell must be like) and the woman and the young man that work there really are lovely, but the other guy needs to chillax.

Review №2

2017-06-07

Normally I dont write reviews, but this really got to me. I just recently moved here to Ohio, but Ive been to this post office a few times. Normally, the people around here are pleasant. But, today I came in and mind you, Im the only customer in the building at the time, I come in to have some license plates mailed, and the older man behind the counter greats me with a grimace, not to mention, was rude to me when i asked how much the total was, then i had a problem with my card, and asked him to give me a minute to sort it out, he rolls his eyes and huffs at me and checks his watch, mind you Im the only one in the post office...then he asks roughly Dont you have a credit card or something you can pay with? I have another customer that is coming in he says as a customer is walking in the door. I ask him if he can just put my package aside so he can help the next customer, he rolls his eyes at me and say no, so hurry up......I have worked in the customer service industry for FOUR years and i have never seen someone so rude. Unfortunately I didnt get his name, I was too infuriated with how he treated me I tried to leave as soon as I could.

Review №3

2017-04-02

Whenever I have to do more than drop off letters, I drive 10 minutes out of my way to go to Gates Mills USPS!! The most Ive ever waited in line was 6 minutes and that was 3 days before Christmas!!! I could walk to the idiots at the Landerbrook USPS, but Im sick of wasting my time with slow, incompetent, jerks that do not know how to do their job correctly and have no trace of work ethic!! All USPS locations could learn a lot from Gates Mills!!

Review №4

2021-05-25

Been couple of times. Gentlemen at this location is always efficient and pleasant to interact with. Excellent branch

Review №5

2017-11-09

Gates Mills 44040 is best small USPO in the country!

Review №6

2021-04-30

So nice, and very patient

Review №7

2020-09-14

Amazing service I wish was open more