United States Postal Service in Alliance

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Phone: +1 800-275-8777
Site: https://tools.usps.com/find-loca...
Opening hours
  • Monday:8:30AM–5PM
  • Tuesday:8:30AM–5PM
  • Wednesday:8:30AM–5PM
  • Thursday:8:30AM–5PM
  • Friday:8:30AM–5PM
  • Saturday:8:30AM–1PM
  • Sunday:Closed
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Total reviews rating 2.3

26 Reviews for United States Postal Service 2023:

Review №1

2022-04-23

I am a weekly customer of the post office. In the past year I’ve seen postal workers retire and not replaced. The workers they have are great but are extremely stressed with long lines and no help. I feel sorry for them.

Review №2

2018-05-04

Judging this particular post office compared to others and not competitors......its okay. Neat historical building and they keep it clean. The employees could have better customer service skills. Seems like they let you stand there for quite a while before even acknowledging you. The postmaster is always glad to help when they have to fetch him or if you call over which Ive now had to do twice. He is knowledgeable and actually seems to care about helping with problems. The 2 times Ive had to come into the place the women working the desk seem to have a better than thou attitude and rarely any answers if you have more than a basic question. Typical for government employees I suppose but still not very desirable from a consumer standpoint.Its mail though..... So opinions dont really matter. You drop it off at any location and youre paying for the behind the scenes work anyways.

Review №3

2022-05-21

Q: How many postal employees does it take to deliver a letter from Ohio to South Carolina?A:. No one knows3 weeks and counting

Review №4

2021-08-23

I checked my mail and nothing okay guess nothing for today, 15 minutes ago my neighbor knocked on my door and handed me a letter from SSA…why? BECAUSE YOU PUT MY MAIL IN THE WRONG MAIL BOX! I assume your carrier can read? Now I’m sure why I never received an electric bill for 2 months. Pay attention to what you’re doing.

Review №5

2021-07-15

Forced to move mail box to the road due to the postal carrier being afraid. Seems like the staff are not able to perform the duties required and everybody else has to suffer. If you cant handle being a post carrier, just quit, the people dont have time for your nonsense.

Review №6

2020-06-24

Apparently there is specific individual at this post office that doesn’t like dogs. She only delivers our mail on Saturday’s. We have two other reoccurring carriers that say our dogs are dogs. Never complain or worry. The Saturday carrier is not suited for this career and now we have to move our mailbox just to satisfy her.I would recommend the post master actually give a damn and come to our home and show more empathy for the citizens that pay her bills.We moved the mailbox as close to the road as the city allows. You owe us $200 for materials and $150 for labor.

Review №7

2020-12-29

The post office held a package for me yesterday due to dogs in the area and not being able to deliver to my porch. I called and spoke to Cliff a supervisor about it because I currently have COVID and he took the time to personally drive my package over himself and put it on the porch so the mail carrier didnt risk getting attacked and I recieved my package.

Review №8

2022-03-25

Super long line, no good parking, building is not handicap friendly. I think the poor clerks are run ragged.

Review №9

2019-03-25

Wow! I had the same carrier for years and he was excellent!!! He retired and since then I get these young carriers that just want to collect a pay check! And I had trouble with them walking on the grass and making a path that I had to reseed. Really? Use the walk, thats what its for. I also can absolutely not get my held mail delivered on the day which I want it delivered. Because no one really cares. Whatever happened to pride in what you do? No matter what your station in life, be proud of your work. No one seems to have it anymore. Its sad because this is why our Alliance postoffice has such a very low rating! But sadly, at least for some of the carriers (too many obviously) its true! The people that work inside the post office get the wrap but its not their fault. They couldnt be nicer or more helpful. Kudos to them!!! Its really someone at the top that is at fault for not demanding better service from the carriers. Make them rise to the bar! Dont let them lower it even more.

Review №10

2016-12-18

Exceptionally helpful in getting me my package that I needed delivered that day immediately. Made special exceptions for me, due to my own negligence. Even if you think that you have cleared snow or ice make sure to throw salt down every day!!! It was my fault my package wasnt delivered on time but you have to stop and think these workers are out in those conditions whereas we just have to step outside for a few moments to handle the problem and ensure safety for everyone

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