United Rentals - Reliable Onsite Services in Cleveland

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Phone: +1 800-475-0049
Site: https://www.unitedrentals.com/lo...
Opening hours
  • Monday:7AM–5PM
  • Tuesday:7AM–5PM
  • Wednesday:7AM–5PM
  • Thursday:7AM–5PM
  • Friday:7AM–5PM
  • Saturday:Closed
  • Sunday:Closed
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Total reviews rating 4.6

34 Reviews for United Rentals - Reliable Onsite Services 2023:

Review №1

2022-07-12

Great service! Booking was easy. The rep was very helpful. The toilet unit was clean and in great shape. The only reason it isnt a 5 star is because the delivery team was supposed to call me when they delivered and they did not. Overall, very satisfied with the reservation process.

Review №2

2021-07-11

I am so glad I went with your company to rent a portable restroom and sink for my 4th of July weekend event. From the first phone call to rent the equipment until it was pick up was great. No problems!Customer service was excellent, the servicemen who brought the rental equipment was great, professional and informative. The pick up was even a breeze. I plan on using this company for my next big event for sure!Thank you so much! Be Blessed Always!

Review №3

2021-05-13

Jennifer H is amazing! She helped answer all my questions and was able to get my rentals scheduled in the most professional manner. She is kind and great to work with! United Rentals has always been good to with but now that I know Jennifer H can help me I am probably only going to rent from United Rentals!

Review №4

2021-02-26

First time I was responsible for ordering machine rental and I shared that info with our rep Cameron. He offered to bring me information so I have a better understanding. He came to our office with the paperwork and spent time explaining the details to me and answering every question I had. He did a good job.

Review №5

2021-08-19

I placed order for portable toilet. It was delivered and placed at the wrong spot. It was placed by the back door where you go into the house, who would place a toilet there. I have cameras on the house and seen where it was placed. Called company back spoke with female and she assured me that someone would call back and move to where it should have been placed. I ended up having to get someone to help me move it. Called back spoke with someone who was no HELP at all

Review №6

2021-10-19

The guy who services our portables drives on our grass every time and he has been told not to drive on the grass several times by the owner. I called in the spring to complain. He puts ruts in our lawn. He argued with the owner. We keep fixing the ruts but he keeps driving on the grass rather than pull the hose out. Pure laziness!!!

Review №7

2021-06-14

My service rep and the delivery team were awesome to work with! I appreciated their patience and willingness to accommodate our circumstance. I would highly recommend them!

Review №8

2021-10-06

Used them a few times for construction projects. They have no trouble dropping off units but it takes them over 3 weeks from the time I call for pick up for them to pick up the unit. Will not be using them again.

Review №9

2020-10-06

Helping to plan a socially-distant outdoor wedding for a family member from out of state at short notice. Amy was super helpful and friendly, and got us all squared away. Would definitely use their services again in the future.

Review №10

2021-08-19

The delivery was on time. The associate was pleasant and courteous when he arrival. He had suggestions for placement and listened to my concerns.