U-Haul Moving & Storage of Cuyahoga Falls in Cuyahoga Falls


Phone: +1 330-923-6270
Site: https://www.uhaul.com/Locations/...
Opening hours
  • Monday:7AM–7PM
  • Tuesday:7AM–7PM
  • Wednesday:7AM–7PM
  • Thursday:7AM–7PM
  • Friday:7AM–8PM
  • Saturday:7AM–7PM
  • Sunday:9AM–5PM
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4.2 (71 comments)

Review №1


It was an overall pleasant experience. The person who rented us the truck was careful to give very clear instructions and patiently provided clarification when asked. It was greatly appreciated to be able to make an informed decision as we went with a larger truck than wed initially thought was needed, which paid off later. Either way, very much felt I got my moneys worth, was treated with respect, knew exactly what I was getting into with no nest surprises or any bull$h!÷ where things were seeing on me with zero warning or my tacit approval. Will definitely return in the future when the time is right as businesses that operate in a straightforward, honest manner and seem to simply do so as if thats just the only way theyd CONSIDER operating are leaps and bounds above even competition with attractive offers on the face of things that turn out to be thieves who dont consist other people as anything but idiots to be exploited.

Review №2


DONT GO HERE ! You will wait in line forever, if you have issues and call them they will have you on hold for hours. They are super busy and don’t have enough representatives to meet to service customers.I had to stand in line for 30 minsCalled them immediately placed me on hold and waited for 2 hours to speak to someone after the over charged my account!Hate this place will never go there again!

Review №3


This is our second time coming after hours and our access card is not working. The office is closed and we have our 26 foot truck here and cannot access our storage for our move. I don’t recommend this location. We even called the after hours number and no success. Frustrating because we have to spend another 40cent a mile to bring our uHaul back once they open. And 3 kids at home. Have to pay a babysitter again. 😬

Review №4


Got the job done in one solid load. Wasnt happy about the half tank instead of full tank policy. Service was friendly and explained any questions I had in full.

Review №5


I got the truck form this female associate and returned it to the same associate . She is in the attached photo. I drove a total of 10 miles. When I went to fill up the tank I had to put in 6.5 gallons. I explained this to the female worker. I told her that I must not have received the truck on full and she told me it was full when I received it. I told her it was full on The Gas gage. I explained to her on most cars the gas gage needle goes past full so it is tough to tell. She just said we don’t pro rate. I didn’t idle the truck when I had it. I drove the 10 miles but then had to add 6.5 gallons of gas. so I got less than 2 miles a gallon? The math just doesn’t add up. Unless you want to get nickeled and dimed I wouldn’t go to this uhaul.

Review №6


I picked up 3 U-Haul Boxes on 05/25/2022 going to Redding California and the lady that she was loading the trailer was acting like a 5 years old I was about to refuse the load And also she was yelling and screaming at those construction workers working at the warehouse I believe her name is Gabby Lala she really needs to take some ethic and social behavior classes just shame on your Management.

Review №7


Just waited there for so long and didnt get any service so I leftHonestly idk whats up with thatMaybe need more workers

Review №8


There were three of them working but completely ignored us. Did not even said anything instead made us wait for 20 minutes. Left without anything

Review №9


Staff is very helpful and friendly. Recommend

Review №10


Rented a trailer for a few days. Smooth sailing to TN and back. Great customer service, dependable equipment plus a great price!

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