U-Haul Moving & Storage at The Bedford Automile in Bedford

Phone: +1 440-374-8808
Site: https://www.uhaul.com/Locations/...
Opening hours
  • Monday:7AM–7PM
  • Tuesday:7AM–7PM
  • Wednesday:7AM–7PM
  • Thursday:7AM–7PM
  • Friday:7AM–8PM
  • Saturday:7AM–7PM
  • Sunday:9AM–5PM
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4.3 (97 comments)

Review №1

2022-06-12

Incredibly awful experience for my fiancé and I renting a moving truck through the Uhaul Bedford branch. We should’ve known because the woman at the desk was on her phone and rude from the moment we walked in. They told us our truck was in a spot that it wasn’t, holding us up to go back in to get help again to find the correct truck. We were told the truck had 1/4 tank, but getting in the truck the gas light was on. After filling up the tank $50 and parking it outside our apartment to start moving the neighbor in the apartment below us on the first floor smelled a strong scent of gas. He look and found a gas leak. When calling the Bedford branch the woman responded with “I don’t know what to tell you” and we told them that we are taking it to the nearest uhaul because of the gas leak they replied with “you will be charged for not driving it back to us”. Absolutely unsafe and unprofessional branch. We got the truck towed and corporate will be hearing about the friendly and safe staff they have at their Bedford branch, also we will be getting our money back. 0 stars for this place.

Review №2

2022-03-26

I’ve used this 𝐔𝐡𝐚𝐮𝐥 storage location quite a few times. The self storage is VERY convenient and inexpensive in my opinion. Good customer service. Easy to pay online. Clean, zero issues, and good pest control. I definitely recommend 👍🏾

Review №3

2022-08-18

Was in a hurry and forgot my hitch. The person who hooked up the trailer went to one of their rental trucks, took one and lend it to me to be returned with the trailer. It was really cool of him because I had a 20 minute drive back if I had to go back and get it. Thanks a lot! It really helped me out. I returned the trailer as promised with the hitch from the U-Haul rental truck.

Review №4

2021-08-17

Very convenient location, easy to locate. They have plenty of space in the parking lot. I would pick this location over any other in Cleveland.

Review №5

2022-03-27

My experience was fine until i returned the truck. I was told I could pay cash, my credit card was used to hold only to hold. But to my surprise my card was charged the entire $235.91. When I told The gentlemen, hold on let me go outside and get the cash , he informed me it had been taken cared of, on my card.I was truly upset I told him that wasnt what I was told. He went on to explain, I was incoherent. I do remember hearing him say they could reverse the charges, but by this time I was really hotttttt, and needy to get out of there and said forget it I needed to leave. If I never have to use Uhaul again Ill truly think about it. I didnt like that.

Review №6

2022-04-14

Antoinette was very helpful with getting me a storage unit because the one on mile ( north Randall) where everything was set up at did not have any more units and failed to contact me to tell me. So they forward me over to 19000 rockside road.

Review №7

2022-03-30

The staff are very nice. I needed a truck for an out of state move. They made sure I had everything to have a good moving experience.

Review №8

2022-05-18

Great service. The young man that waited on us was very professional and friendly as well.

Review №9

2020-08-28

Got a pick-up to move a few things. This was one if my best U-HAUL experiences. It was a good truck. It held a lot fir just a pick-up but it definitely served my purpose. Thanx!

Review №10

2021-02-08

Great team that works here. All super knowledgeable. The managers are amazing and compassionate.

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