U-Haul Moving & Storage at The Bedford Automile in Bedford
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Location on the map
Bedford, Cuyahoga County, Ohio, US
Accessibility
Site: https://www.uhaul.com/Locations/...
- Monday:7AM–7PM
- Tuesday:7AM–7PM
- Wednesday:7AM–7PM
- Thursday:7AM–7PM
- Friday:7AM–8PM
- Saturday:7AM–7PM
- Sunday:9AM–5PM
Other Self-storage facility Nearby:
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4.3 ·(11)from this place 1 mi
The business is cool the manager I just dont understand
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3.5 ·(54)
U-Haul Moving & Storage of South Beachwood
from this place 2 miVery disappointing, had made a reservation just for them to essentially back out last minute and ...
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4.2 ·(91)from this place 2 mi
Quick and easy process. I was able to set up a rental unit online. I went to the office and was ...
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4.7 ·(94)from this place 2 mi
My experience at the McCracken location has been outstanding - way more than I expected. Jeff and...
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4.2 ·(64)from this place 3 mi
Its a rip off. Every unit is a different price even when its the same size unit. I actually up gr...
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4.3 ·(87)from this place 3 mi
The clerk in the office was very courteous and helpful. The move-in special was really nice and s...
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4.8 ·(60)from this place 3 mi
I stored some items in this location for 2 months while I built a custom home.Its a very safe and...
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4.6 ·(162)from this place 3 mi
Great Job!!! Great service, 7 years Life Storage has stored my items and did a good job. Thank yo...
in: 2:00 PM - 10:00 PM
out: 12:00 PM
No pets
No parties
Smoking allowed
Additional rules
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COVID-19-related guidelines apply
Fire alarm
Carbon monoxide alarm
Security cameras
Safety rules
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Cancellation is free up to 5 days before
After 5 days, cancellation costs a 5% Fee
You can't cancel an ongoing event
Additional terms
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We got you covered
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Security cameras
Security patrols
Security alarms
Daily cleaning
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Daily cleaning personel
Cleaning tools
We take care of you
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24/24 concierge lodge
Direct phone liaison
Fire detection
Private entry
Swimming pool
Baby carriage
King size bed
Bathtub
Wi-Fi
Workspace
Television
Minibar
Air conditionning
Room service
Additional details
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Cargo van vehicle was mechanically great. Back of van was clean but front was not. Upon return I accidentally my 30 oz Yeti tumbler. It couldnt be retrieved. Manager claimed that it was not in the van which was a flat out lie. Loved the vehicle but will NOT chose the Rockside location for future rentals. I hope the over looked or stolen tumbler was worth losing a customer.
Honestly an almost unbelievable experience with John Lambert, Owner/Manager. Needed a hitch fast for my Jeep Grand Cherokee, and John ended up driving to Ravenna to pick up the right hitch for my vehicle, only to discover when he got back to the shop that the box was mislabeled and the wrong hitch was inside. He then searched again for the right one, found it, drove to Akron to get the proper hitch. Long story short, he offered to sell me the hitch for his cost due to the hassle/experience...I didnt even have to ask. Thats a quality guy and a quality shop!
Pretty good storage place, but if you ever need to take care of anything in person expect to be there forever. They’re extremely slow and a lot of the staff stand around and socialize with each other or with a super talkative customer instead of getting through the line. If you’re going to take that long at least have some chairs lol
Everytime I go to this U-Haul they never have trucks available yet there are plenty of trucks in the yard. Salesman who is the owner wont rent to you UNLESS you have a reservation. I go back later to see if any of the trucks are gone and the same vehicles are STILL there! I thought they were reserved? Ill spend my time and money elsewhere, never again here!
Awesome service, clean space when I moved in, and not so much as a spider in my unit when I moved out. I had a great experience with the the owner, he really went above and beyond to help out his customers. Finally Ive used 3 different storage units to stage between moves across the country and this was by far the best.
I rented a truck and trailer from here without any hassle. The gentleman who helped set up the truck (I did not get his name) and Mike were incredibly nice and provided excellent customer service. While renting a truck to move things is not a regular occurrence for me, I would not hesitate for a moment to come here again or to recommend it to someone in the area.
Giving one star because that is lowest available. I am from Michigan and was stranded in Cleveland with a broke down motorcycle, attempted to rent 10 van to haul bike. They would not rent a van to go one way to MI said they were for local us only. I think that makes U-Haul a pretty useless business. NOT IMPRESSED
Very disappointed in owner/operator. Went in to see about renting a truck or trailer. Wanted to see the sizes in person and we were handed a Uhaul pen and told to call the number, as he had nothing to give us even though we were there several days ahead of when we wanted to rent a vehicle. Not interested in helping us at all.
I had to use the Uhaul on Turney-- would not be doing that again. Having said that, my son and I got a uhaul from the 19000 Rockside rd. uhaul and the associate who helped us was named MIKE- (Hi Mike)... he was helpful, and knew what he was doing. The whole visit from picking up the truck, to dropping off the truck was fast and easy. He was so helpful... I would recommend this location due to the excellent customer service.
The staff had my truck and trailer ready to roll when I got there.. Stopped inside for a few details.. Safety guidelines seemed to be followed.. On return its simple.. I regret forgetting the gentlemens name that assisted me on return, his customer service was absolutely great, and our convo was awesome too.. Uhaul, he was working between 2:30 and 3:00, he checked in my truck and trailer rental, so pleased find him and commend him for me for doing a great job.. He reminded me that there is still good customer service!
The service here was fantastic everybody was extremely helpful and the prices were reasonable for the amount of vehicle that you need to rent they also have a credit if you told one of their other customers product truly a great All American company. 🇺🇸 +1.(347) ZAR-LINO
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4.3 (97 comments)
Review №1
2022-06-12Incredibly awful experience for my fiancé and I renting a moving truck through the Uhaul Bedford branch. We should’ve known because the woman at the desk was on her phone and rude from the moment we walked in. They told us our truck was in a spot that it wasn’t, holding us up to go back in to get help again to find the correct truck. We were told the truck had 1/4 tank, but getting in the truck the gas light was on. After filling up the tank $50 and parking it outside our apartment to start moving the neighbor in the apartment below us on the first floor smelled a strong scent of gas. He look and found a gas leak. When calling the Bedford branch the woman responded with “I don’t know what to tell you” and we told them that we are taking it to the nearest uhaul because of the gas leak they replied with “you will be charged for not driving it back to us”. Absolutely unsafe and unprofessional branch. We got the truck towed and corporate will be hearing about the friendly and safe staff they have at their Bedford branch, also we will be getting our money back. 0 stars for this place.
Review №2
2022-03-26I’ve used this 𝐔𝐡𝐚𝐮𝐥 storage location quite a few times. The self storage is VERY convenient and inexpensive in my opinion. Good customer service. Easy to pay online. Clean, zero issues, and good pest control. I definitely recommend 👍🏾
Review №3
2022-08-18Was in a hurry and forgot my hitch. The person who hooked up the trailer went to one of their rental trucks, took one and lend it to me to be returned with the trailer. It was really cool of him because I had a 20 minute drive back if I had to go back and get it. Thanks a lot! It really helped me out. I returned the trailer as promised with the hitch from the U-Haul rental truck.
Review №4
2021-08-17Very convenient location, easy to locate. They have plenty of space in the parking lot. I would pick this location over any other in Cleveland.
Review №5
2022-03-27My experience was fine until i returned the truck. I was told I could pay cash, my credit card was used to hold only to hold. But to my surprise my card was charged the entire $235.91. When I told The gentlemen, hold on let me go outside and get the cash , he informed me it had been taken cared of, on my card.I was truly upset I told him that wasnt what I was told. He went on to explain, I was incoherent. I do remember hearing him say they could reverse the charges, but by this time I was really hotttttt, and needy to get out of there and said forget it I needed to leave. If I never have to use Uhaul again Ill truly think about it. I didnt like that.
Review №6
2022-04-14Antoinette was very helpful with getting me a storage unit because the one on mile ( north Randall) where everything was set up at did not have any more units and failed to contact me to tell me. So they forward me over to 19000 rockside road.
Review №7
2022-03-30The staff are very nice. I needed a truck for an out of state move. They made sure I had everything to have a good moving experience.
Review №8
2022-05-18Great service. The young man that waited on us was very professional and friendly as well.
Review №9
2020-08-28Got a pick-up to move a few things. This was one if my best U-HAUL experiences. It was a good truck. It held a lot fir just a pick-up but it definitely served my purpose. Thanx!
Review №10
2021-02-08Great team that works here. All super knowledgeable. The managers are amazing and compassionate.