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Phone: +1 614-423-4842
Site: https://twomenandatruck.com/move...
Opening hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–3PM
  • Sunday:12–5PM
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Total reviews rating 4.7

199 Reviews for Two Men and a Truck 2023:

Review №1

2022-03-15

The office team reps that I spoke with were Fred and Zach. They were both attentive and responsive to any email, call or text that I sent. I used the online quote tool and it was super easy as it let me go room by room, pick the furniture that was in the room and then name the room! They handle glass furniture which I was relieved with because some local companies around me either did not handle glass or would not replace the glass to its full value if broken, which two men and a truck do! The mover Cody and Mason were great. They called before they showed up, allowing me time to head back to my apartment from my new house. They were quick! We specifically wanted movers to move the big furniture in our house and my husband and I moved the smaller boxes in a U-haul. Cody and Mason were super careful with everything. They covered the pieces with moving blankets and the saran wrapped it fully. We were quoted for 8 hours but only needed about 4 hours and 15 minutes of that. We will definitely use two men and a truck for any future move sine they left a great first impression. Thank you!!

Review №2

2022-07-08

Damages caused, they will not replace the floor and pinned the damages on us, we have witnesses and proof it wasn’t us, Brooke the general manager tried to cancel our claim because I didn’t give her an immediate response because I was unpacking and I was told we have 60 days to handle any issues and damages we had found. I only filed this like a week or so after we moved in, I didn’t even buy a drier hose for the exhaust til weeks after we moved in. There were several damages not just this one and ur floors were new before we moved in, and our bill was about 600. Bucks higher then we originally though plus now they won’t replace the vynol floor which I have proof and witness here during the move that saw the movers damage it. I will be having my lawyer deal with this which will cost this company more then if they just fixed the damages they caused. I Would not recommend this business to anybody.I also had to call the general manager since she was unable to pick up a phone and communicate with me,

Review №3

2022-05-09

UPDATED REVIEW-(2 stars originally up to 3 because sales staff and customer service was nice and helpful) I would be cautious using Two Men and a Truck - To give credit, I was referred to them by three family members who had previously used them and stated it was a great experience. Please note that I have moved 13 times as an adult and every time this was with me and a buddy doing everything. We purchased our first home (new build) and decided to hire movers to make it smooth and enjoyable.While things started great from the sale to the loading it took a turn that ruined trust. Movers arrived on time, loaded items safely and were very careful moving things out of the 30 year old rental we were leaving. However, in the new build they dinged a corner in the living room and scraped the front door trying to move a fridge by using a dolly (simply using carrying straps would have allowed them to open doors and swivel but this either is something they chose not to do or are not permitted to do).I witnessed both of those minor things happen and chose not to say anything because its minor, items are heavy, and no one is perfect accident happens. And this is probably an easy fix.However, my sons bed frame is where I became upset. After they told me they were finished, adjusted the work hours and I paid, they left. I went ahead and got the fridge and stove hooked up and went upstairs to find my sons bed frame unassembled and the mattress still in the plastic protection. Previously, they used a drill to disassemble the frame at pick up for loading (didnt ask permission) and I assumed they just forgot it and went to reassemble the frame myself. However, when I went to remove the allen bolts that they had screwed into the frame for travel I discovered they had grossly over-tightened one and stripped out one of the bolts using the drill preventing me from removing the bolt and reassembling the frame.That situation wreaked of intentional deceit since they left it unassembled and there had been zero apologies for the frame, dinged corner, and scraped fridge and entryway. If they would have at least said sorry or stated they stripped the bolt, I wouldve been okay; instead they said nothing.I then emailed customer support who had no solutions to make up for this and required proof of purchase on the bed frame for reimbursement. I dont know of many people who keep receipts for 4 years let alone are asked to go digging for it because of clear neglect on their end. I was left needing to get a new frame that wasnt needed at my own expense.Now 1 out of 4 (25%) bad experiences within my circle isnt bad but I regret trying to make a brand new, first home move smooth and exciting for my family. And if I could go back I would just ask a buddy to help me and saved the cash because the cost of the move with damage and lack of post-care is not worth it, I couldve use that money for so much more.5-9-22 Update - after a couple email exchanges customer service did a search of similar frames and provided a reimbursement to recoup the cost of purchasing a new frame. This was very helpful and I updated it to 3 stars thanks to the sales and customer service support.

Review №4

2022-03-31

Moved our office using Two Men and a Truck today. We never realized they moved businesses until our attorney recommended them. What a great decision! We had three guys for 5 hours and they were awesome! Paid attention to detail, professional, courteous, and reasonably priced. I’ll use them for moving my own home in the future.

Review №5

2022-04-07

Book Leaders instead!!!I could not be more disappointed with my experience with Two Men and a Truck. I hired them with the hope that paying a bit more would ensure peace of mind and a seamless move I was sorely mistaken. I spoke with their office 3 times prior to my move in which I gave them an extremely detailed inventory list of items to be moved and packed as well as a thorough description of my apartment unit stairwell and elevator theyd be moving me out of. I was quoted a 3-4 hour move and 1 hour pack. I even called the day before to update them that my inventory list to let them know the initial 40 boxes that were included didnt exist. I was told they didnt need an updated list and that the move would likely just go quicker. This was not the case - in total the move took 8 hours!!! during the move they had to pause twice taking even more time up because they arrived ill prepared and without proper moving supplies and had to ask other employees to drop them off for them. Protocols werent followed with paperwork that was necessary also. When I called to speak with their dispatcher to hopefully be reimbursed or receive some sort of discount for my services he argued with me and I was still made to pay my initial quote I just wasnt charged for the additional hours of service it took. I dont understand how a business thats been around for 25 years can vastly underestimate a job, complete it poorly, and then expect the customer to be paid for the overture where it is a mistake on their end If anything they should be overestimating jobs so customers are pleasantly surprised. I would NEVER recommend two men and a truck. I could continue to go one but this is my best attempt to sum up my dissatisfaction.

Review №6

2022-01-13

I have used Two Men and a Truck a few times in the past for local moves and my experience has always been good. The Two individuals we had this time were two of the most professional and kind movers we have ever dealt with. We recently moved across the country with another company and it was a nightmare. All of our belongings went into storage while our house is being built. The storage unit is very large and accessible on both sides via garage doors. We needed the items loaded in with boxes on one end and furniture on the other so we could access our boxes if we needed something. The previous movers basically threw everything into storage with everything mixed together and stacked in a manner that was unstable (move one thing, everything falls). On top of that, they jammed everything up against one door making us unable to open that door.We hired Two Men and a Truck to empty the storage and re-pack it correctly. It was a big job! They were courteous and professional (and felt awful when they saw the condition of our belongings due to negligence of the former moving company-crushed boxes, broken furniture, etc.). They listened to us and stacked things exactly the way we asked.They also helped us identify some of the broken furniture so we could deal with the former moving company.We’ll be moving again in 5-6 months and I will be calling them back to do our next move. So thankful I called Two Men and a Truck, I will use them for everything moving forward.

Review №7

2022-06-03

This is our 3rd time using 2 Men and aTruck. This company is serious about customer service from the time you schedule your move to the actual moving day. We experienced flawless moves each time. The moving crews are amazingly professional and courteous. They take amazing care of each item they touch. The last crew that handled our recent move were machines!!! They never stop until the move is done. They are unbelievably efficient. The cost is very fair. Please consider using 2 Men and a Truck. You will be extremely happy you did. Thank you to everyone for such an amazing service from your company.BlessingsPatrick Williams

Review №8

2022-04-09

Was my first move with a delivery service and Im very happy. Great customer service! The office agent was amazing and answered all my many questions questions and returned my repeated follow up calls very quickly. The moving team was fantastic- friendly, professional, efficient, and took very good care of my items.Please note! Their price is sightly higher than others because it includes everything- travel time, fuel, etc. Other places charged extra for these (as well as shrink wrap, blankets, required boxes for TV etc). Well worth the price and, in my case, finished in half the quoted time.Would definitely recommend and will use them next time for my move.

Review №9

2021-07-24

They left all this stuff & did not load in the Uhaul. Only sent 2 guys & it should have been 4!! Ethan was very nice but not the other guy very unprofessional & pretty much quite at the end.Now I have to drive back 2hrs from where Im moving to to get the rest of the stuff. They didnt even put it all in one room. Then I was way over charged for a job that was not completely done!!. I felt bad for the movers cause they needed more help! Poor poor customer service from Zach!!

Review №10

2022-03-06

From the time I booked the truck until the final box was moved in on moving day, the professionalism and courtesy of the company’s employees was exemplary.The office workers I dealt with had answers for all my questions. Everything was spelled out and there were no hidden costs.The workers were fast, efficient, and careful. They explained everything and kept me updated on how the time was going. We did go over an hour on the estimated time but it was due to waiting for elevators in apartments and long hallways.I would highly recommend Two Men and a Truck for your moving needs. They also sell moving supplies and have a junk removal service which I will be using in the future.

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