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Phone: +1 330-408-5927
Site: https://twomenandatruck.com/move...
Opening hours
  • Monday:1–5PM
  • Tuesday:1–5PM
  • Wednesday:1–5PM
  • Thursday:1–5PM
  • Friday:1–5PM
  • Saturday:Closed
  • Sunday:Closed
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Total reviews rating 4.5

104 Reviews for Two Men and a Truck 2023:

Review №1

2022-03-01

The two gentlemen that moved my stuff were quick and efficient! They took gentle care of my furniture and wrapped everything with moving blankets! Interacting with office staff was great as well! It was very affordable and totally worth it! I would highly recommend to family and friends! This is the second time I’ve used this company!

Review №2

2022-08-20

Think before you hire them. I am a 69 year old recent widow. The movers made a stop between moving from my storage and my home. $35 thousand in jewelry and $5 thousand in ammunition missing. It went on the truck but did not arrive at my home. The unmarked boxes it was in they were told to leave in storage. They also damaged furniture, walls an trim as well as my floors. The local office and corporate office hang up on me. I finally went in person on 8-19-22 in person to the Elyria office. They said that they will check into things and get back to me by Tuesday. Well see! My wedding rings and my husbands wedding ring was in the stolen jewelry. It was a lifetime collection. Two of the four movers quit two men an a truck within days of my filing a sheriffs report, I was told. They cannot be located.

Review №3

2022-08-12

They over booked and canceled my move the day before via text message! I’d think when people Have taken time off work and packed their entire life up canceling the day before would merit an actual conversation. The first two text messages didn’t offer an apology just to move the date or cancel. I canceled then received a sorry text. They entire experience was very unprofessional.

Review №4

2022-08-03

No showed, rescheduled hours later....No discount....No reimbursement...No communication.I used this company to move my grandmothers piano 3 weeks ago. During the scheduling process they were incredibly helpful and friendly (moving a piano is very expensive so of course they were - they wanted the business). I requested the earliest appointment because I had a late morning appointment in the area so they put me in first, 8am - 10am. On the day of the move I had to drop children off at camp early (which costs extra money), and drive 40 min to the house where the piano was at, only to have the company call me at 7:55am to inform me the movers didnt show up to work and would be to me around 10am. I explained that couldnt work due to my other appt. She said they couldnt get to me until after 1pm then, which I begrudgingly agreed to. I was annoyed and explained that the house with the piano was under contract (sold) so it was bare of most furnishings with nothing (no food/drinks, no tv/wifi, etc) and it didnt make sense for me to drive all the way back home to turn around and come back for my other appt in that area. All very frustrating, especially with having to drop kids off early, so I asked for 10% of the cost ($81, off the $810 to move the piano). She said she would put it on the bill for the manager to see.When the movers finally showed up they were actually wonderful - very thoughtful and kind with moving a precious family heirloom. Upon leaving however, the one mover sliced his finger open so they hurried to leave. I paid with credit card on an iPad that I could barely see in the sunlight and hurried through it because the man was bleeding pretty badly. I still tipped the men tho because they were good.Later I got my bill of sale via email and realized the 10% was not taken off - they charged me the full price. It is now three weeks later and Ive made multiple phone calls, left multiple voicemails and even responded to their Howd we do? email yet no one will respond to me.I know things are hard and strange right now with employment everywhere, but I am beside myself with how kind these people were at first and then did a 180 after they took my money - providing horrible customer service and not refunding a simple 10% when they and their workers screwed up. I will never use this company ever again even if they are the cheapest in town.

Review №5

2021-11-30

Jesse P, James J, and John K out of the Brunswick location recently moved me on November 26th. They got my apartment unloaded and reloaded into my new location in under 3hrs! They hustled and worked very well as a team. They were careful with my belongings and truly made this moving experience a little less stressful. They were friendly and communicated well during this process. I will strongly recommend this company to my friends and family in the future! Thank you again guys!

Review №6

2021-03-05

On Wednesday, the Two men and a Truck moved items inside my house and into the garage or basement. I asked for three guys to help move. They showed up on time and were the nicest and well mannered guys I’ve met! They listened to me and took wonderful care of my stuff. From the time I called to set up my appointment for the move; even the lady on the phone was nice too. Everyone communicates and emails me too. I would highly recommend them for your move. I have had others movers move me and these guys have been the best. Thank you Two Men and a Truck!

Review №7

2021-01-04

DONT HIRE THIS COMPANY. Damaged furniture, walls and molding dented. When they attempted to move the refrigerator out the front door it wasnt measured properly, the only way to get it out was to kick and push it out the door. Over $500.00 to fix the refrigerator they offered my $160.00. Because i didnt pay for extra insurance they wont cover the full repair. I was told they arent responsible to pay the full amount because i didnt get the insurance. This wasnt any accident. Corporate said they wont do any more than the local branch. Dont waste your money.

Review №8

2019-12-05

My Mother-in-law moved to assisted living home, and they told us to use 2 Men and a Truck. We did and were very pleased, from the time I set the appointment, I was explained everything and how things would be handled. The gentlemen called and said they were 45 minutes out, that got them there right on time, there were 3 men and they were real friendly, explained what the were going to do. Had the truck loaded and on the way within 30 minutes. We met up with them for the drop off, they were again, friendly and fast delivery, and they took their materials back with them even the wrap that was used. We would recommend. 😊

Review №9

2021-01-24

I moved on a Thursday and noticed damage to furniture and walls over the weekend. I called Monday morning and was told I would hear back from them no later than Wednesday. I also emailed the pictures that they asked for. I didn’t hear back so I called the next Monday and was told I’d hear back by Friday. Again I heard nothing so I called again the next Monday and was told I would receive a call that same day. I got no call. I sent an email and got no response. So I called corporate and their representative told me that she would reach out to them and if I didn’t get a call within 2 days to call her back. I got no call, so I let her know. I finally got a call from someone from the location (at this point over 1 month after my first call to them). She asked me to email her photos of the damage and she would call me back with information about repairs. I sent the photos again, but I never got a call and again called the corporate representative. On the call she connected me to someone directly to the location. She said they didn’t have the information in front of her and would call me back in 15 minutes, and confirmed my phone number. No call back. So again I called corporate. Then I finally got a call from the manager offering a refund to my credit card which I accepted. Only that refund never came, so once I again I had to call and ask for it before finally receiving it more than 2 months after moving.So in total I had to initiate 4 calls to the location directly and 4 calls to corporate before getting any resolution. I understand that in a move things may get damaged, but to ignore me was totally unacceptable. I will not be using this company in the future and I would not recommend them.

Review №10

2019-02-21

I had a team of three move my furniture. They were friendly, courteous, and professional. They took such good care of wrapping my furniture so I didnt have to worry about drawers sliding out or doors banging open/shut. At the new home they placed everything exactly where I wanted, unwrapped and cleaned up. I would definitely use them again and highly recommend them!

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