Wheelchair-accessible entrance
Yes
Trinity Towers in Bedford
Phone: +1 440-232-1101
Site: http://www.trinitytowersapts.com/
Site: http://www.trinitytowersapts.com/
Opening hours
- Monday:9AM–5:30PM
- Tuesday:9AM–6PM
- Wednesday:9AM–5:30PM
- Thursday:9AM–6PM
- Friday:9AM–5:30PM
- Saturday:Closed
- Sunday:Closed
Comments (92)
This is my second apartment that Ive lived in and I must say, its nice. My sister lives in the third building, and I figured it was nice so I decided to come here as well.Of course you have the occasional loud residents outside, and maybe in the hall, but otherwise its always quiet. Rent is decent considering the size of the apartment as well as the area. Its a easy commute, plenty of parking, and management actually answers you. Also, anytime I had a work order, it was responded to in ample time. The only two complaints I have are: I requested my number to be changed in the system so someone could buzz up to my place months ago and it has not been completed. Another, the heat is controlled and it gets HOT in your apartment, especially in the living room. No matter the weather, I have my balcony door cracked just so Im not too hot in my place. Its the same with my sisters building, ESPECIALLY in the hallway. Otherwise, its nice
I am living partly with my partner and this a review of MY interactions. The move in was difficult since the apartment had not been properly cleaned plus the washer, and air conditioner were not working BUT The staff here is wonderful ! The office is so kind and inviting and the maintenance staff is top notch. The respond quickly and work quickly. Olivia is the star of this show for my partner and I. she made him feel welcome and any time an issue popped up she would reassure him ! They have done so well by us here since we have moved in.Not fault of the building employees at all ;The down sides are the people who live in the building are very dirty. Food and wrappers all over the place. The elevator only over this last weekend had mayonnaise on the level display , mystery liquids are always covering the floors , someone a full bag of trash on the ground and did not clean it up and finally glass is often all over the parking lot( it was all cleaned up on monday). I have friends that prefer not to come over now because of how nasty the building is. They house sat for us and someone just left bags of 1/2 eaten food in the elevator , glass was in the parking lot, again. They dont feel 100% ok here, I cant blame them though. Litter is one thing and you cant expect the building attendance to keep up with this many people.
My mother has lived there for years and when I visit her it always seems like everyone is always working on the property doing something for the better. She loves the new elevators and staff and would not dream of moving anywhere else. Location is great, her work requests are done fast, and the building is always clean when Im there. When my mom is happy than Im happy!! Keep it up.
Theodosha was very helpful and informational during my leasing process. I can’t wait to move in.
I have been living here for 3 Years and I absolutely love it. The property Manager Yvette is so Awesome! I love the team we have here. Ms Taylor and Ms Shannon is awesome as well. Wonderful place to live! Clean and quiet.
Trinity Towers is a great place to live. Ms Shannon in the office is awesome and stands by her word on everything. The move in process was a cake walk. I moved from out of state and it can be very stressful however not with Trinity Towers the staff here are awesome.
I would like to thank Trinity Towers staff for all the hard work they do in keeping this property looking nice! The lights were out in the parking lot and they had them all repaired! I love that you have security walking around making people move and not just sit in cars and stand around in front of the buildings. My Aunt lives there and i visit her and she’s told me the property manager and her assistant ride around and pick trash up in the parking lots. Shows you guys really care about the image of the property.
I want to Personally Thank Nichole Grier, (Leasing Associate),for her dedication, and Outstanding customer service, and Giving me and my Hubby a awesome experience renting our very first apartment together. Even though we hit hard times on the way, she was right there to stand by us and help us with anything we needed. I want to Thank Rochelle, and Property Manager Yvette Petty-Jones, for continuing helping us stay positive, and making our Apartment transfer easy and stress-free. You ladies are doing an outstanding Job running T.T., I applaud all of your hard work and dedication. And I look forward to working with each of you in the near future.I recommend All of you get recognized for your excellent community service efforts.!From Milton Thorpe & Terrance Chadwick.
First of all thank you to Shannon who has been very helpful with finding an apartment. Relocating is a big hassle and Shannon is one of the most professional, efficient, and helpful person in Management. First impressions go a long way and Shannon’s was awesome. Can’t wait to move in.
I am glad that I visited Trinity Towers today to ponder applying. The management staff is very nice and we got to see a model apartment. They seem very transparent with their leasing terms.
My son lives here and I visit him often, He has a learning disability but he’s always treated with respect when he comes in the office for packages or to put in work orders Anytime he needs anything repaired in his home it’s taken care of and the Property manager follows up with a phone call to make sure it’s complete. I live in an apartment in Cleveland and that never happens .i see the workers outside picking up the grounds to keep the place nice .my son loves it here and that makes me happy!
I initially moved to Trinity Towers because of its convenient location to highways 480 and 271 that was 13 years ago. I continue to reside atTrinityTowers because I genuinely enjoy living here. Ive always found the staff to be professional and courteous and theyve always treated me with respect. One of the main things I like about TT is that the owners put a lot of money into the upkeep of the property. the parking lots dont ever have any holes, and they are newly paved every few years, they just installed 2 new elevators, and there is plenty of outside lighting. Another thing that I really like abut TT is the maintenance staff does a great job of getting maintenance requests done in a timely and professional manner. Things arent left undone for weeks at a time. as soon as a work request is made the work is promptly done. I cant say enough about thehousekeepers and the grounds keepers. they do an exceptional job at keeping the building clean. Im proud to call Trinity Towers home.Felicia Reiber
Its not a bad place to live. Never seen a bed bug or a roach and Ive been here a year. Any time you have a problem Maintenance always there the same day not a day later, Every morning you see cleaners cleaning. My only problem is the one lady in the leasing office Daphaney or however you spell her name shes very rude, and need to learn how to talk to people. The lady Phillis is very sweet and try to help the best way she can but overall not bad.
DO NOT RENT HERE!! They have roaches! I requested to have pest control come out again. I was told they are not due to return for 2 weeks. The Property Manager Yvette stated that maybe my daughter brought them! So now me and my family are insulted, disrespected and accused of causing the issue. I never had them the 2 years Ive been with the apartment complex. DO NOT RENT HERE!! You will be highly disappointed! Im paying too much for rent to be insulted and have roaches!!
My Experience Living at Trinity Towers have been outstanding, with some of the best people as neighbors, quite, and very well maintain Community, Awesome Move in discounts, and Rates. With Great, Polite and Respectful, with very Professional Staff. I recommend anyone who is looking for a new home to consider K and D Management (Trinity Towers) here in Bedford Heights, Ohio.
Came for tour with Shannon. She was very nice and knowledge. Loved the handout they give, it has a lot of helpful information. Apartment was nice. Too bad apartment doesnt take section 8 anymore. Would have loved to move there.
Ive lived here almost all my life and all I have to say is that the washers and driers are expensive like 2 bucks in the washer and dryer just you wash in your own apartment building that you pay rent for. They raise the prices in the vending machines eventually and overprice you for an average bag of chips, Every summer you have to buy a new pass for the pool which is usually like 10 bucks, they pretty much take a lot of your money for the nearby appliances even tho you already pay rent... Usually everyone that Ive ever known that lives there quickly wants to move and one of the ladies in the leading office seems sorta rude. The new elevators run very slow and sometimes the maintenance in the building isnt doing their job, the stairwell is creepy (In my opinion) but also doesnt get cleaned often. The cameras in the building probably dont work but as long as Ive lived in the building Ive never been sure. If you wait in the lobby to long the maintenance or security may ask you to leave the lobby and if they are running late they constantly a keep asking you what are you doing and that you cant be in the lobby to long, to even make sure you dont loiter in your apartment building lobby they removed the furniture. They sometimes accept section 8 and sometimes they dont its on and off with them and when they stop accepting you start to notice anyone with section 8 kinda start disappearing. There are nice residence tho theres a lot of gossip like for example, last year a drug addicted woman got thrown in the dumpster for stealing some mans money and people in the building had heard and seen it happen but no one did anything because apparently she was a prostitute and were sleeping with a lot of women significant others. *sips tea*, anyways the pool only gets cleaned once a year and after that all summer they just dump chlorine in it then cover it up after summer for the rest of the year, they had it remodeled tho its not as deep as it was. If youre caught in the pool area with out a brand new purchased pool pass for the summer you get kicked out by the security that obviously doesnt do that good of a job if a lady gets thrown into the dumpster in brod daylight. God forbid you call maintenance to fix something in your house if you have section 8 or maybe if you dont because theyll start the job but wont come back to fix it for days later or sometimes not at all unless they end up failing inspection for your house.But on the bright side across the street is a dollar store, a party center, two gas stations, around the corner is a decent wreck center, and the police station, theres a burger king and a subway near and the middle school (Which I didnt enjoy going to due to constant bullying), There isnt much of a view of anything interesting if you live on the upper floors, there is a playground nearby if you have kids and the busses for school come right on in.I hope you take my review into consideration, Ive lived here since I was 5 all the way until a month before my 18th birthday, being an introvert myself watching and listening to things that go on around the building since I was in kindergarten.I can say at least they have a lot cook out for the residents that I dont think you have to pay for which is actually pretty nice. I enjoyed my stay here and now Im leaving tomorrow. It was a nice stay~(Update, Now they are lying below the comments. I remember a lot and this is exactly what happened. And when you move here you will see that what I am saying is true. We lived in building two and I have no reason to lie about any of this. But if you decide you want to move here after reading this then by all means.)
I lived in trinity towers for 4 yrs I have one of the best apartments my floor is quite anywhere you live your going to have your ups and downs especially now during these times as the pandemic hit us but what I can say is trinity towers have been doing there best at this time especially Yvette one of the leasing managers I have a good relationship with her and I will continue to do business with K&D
On Monday I had a couple of things wrong with my apartment so I put in a work order. Minor things, the sink in the main bathroom, sink in the kitchen and a new toilet seat for the main bathroom. This was a ONE mans job. There was a knock on my door soon after and when I opened the door there were THREE K@D maintenance men. I laughed a little bit and said three of you are coming to do this they replied and said yes. I let them in and it literally took them all of 15 minuets to do the job. They even cleaned up after. Well there was actually a 4th job that was not listed. I had a large spot on my wall (That I did from making a Christmas tree on the wall) that needed to be painted. This man went above and beyond to go and get the paint and paint the wall. A job well done from all THREE of the men.I have been living here for ten years and I dont plan on moving anytime soon. I have never seen a bug in my apartment ever other that a spider, I didnt even know roaches still exist. Reading these other reviews someone is lien because bug travel with you and before you move into your unit it is cleaned and the carpet is pulled up and new carpet is put down.The ladies in the office are the coolest and I have never had a problem with them at all. They always greet me with a smile and the upmost respect. Kudos to the crew at K@D trinity towers.
PLEASE READ: This was the worse living experience i have ever encountered. They are so unprofessional. They sent us a bill for over 3,000 and we always paid rent on time and didnt do anything to deserve that. After i called Yvette and went off on her she looked it over and seen that we did give them a 60 day notice so they took some money off the bill but still we had to pay like 800 $ and we didnt owe that ether they tried to say the dish washer was damaged but we NEVER USED it not once why? because it was nasty and dirty i would never put dishes in their. When things needed fixed maintenance is not considerate at all. They will come if and when they feel like it. Not to mention how trashy the place is they want 800$ for rent they are finessing you out of your money! Its not worth 400$ let alone 800$! Its foul. It stinks. The building stay having cops coming because its always something going on. The managers are sloppy and honestly i dont think they care. they need to throw away get rid of the whole building i wouldnt be surprised if they did. Just dont let them take your money youll be sorry. They act like its all good but once you move in the issues that come along isnt their problem. And if you are young they may try to get over on you. If you put in a 60 day notice make sure you get a copy of it because they will lie and say they never got it and send you a bill thats if you do decide to live in this DUMP
I really don’t want to give any stars , but one is fine . Management is unprofessional, disrespectful, and they think they can talk to you anyway. And you are paying 800+ dollars to live in the projects .Buildings unclean , trash in the hallways and stairwells , people use stairs as bathroom and that’s only half of it . My concern is with my unit whenever I have a problem and bring it to management it’s always “ oh ms.ferguson somebody said this .....” only when I complain is when they say they have complains on me HAHA anyways Trinity Towers is not a good place to live I wouldn’t recommend this to anybody if it was rent free
I currently have a boyfriend who lives at Trinity Towers. I want to thank the Property Manager Yvette Petty for getting the place cleaned up very nice. Unfortunately, the un-appropriate people living at this property had to be let go. I currently see a huge change, and it shows and very well appreciated. Thank you, Nanette
If i could give this place -10 stars I would. 1st lets start by saying they take section 8. So if you want to live with hood people that only pay 100$ for rent AND TREAT IT THAT WAY while you pay 800 for a size of a box 2 bedroom , be my guest. Its disgusting. They stress to you when youre signing your lease about calling ASAP about bugs. Yea right. We had bed bugs for almost 3 months. And dont forget the roaches. The ladies in the leasing office are liars and will try to con you when they know theyre wrong. The lady Daphne is horrible. Theres no talking to her. She will yell over you if you call with a complaint. Shes just straight up rude and nasty. Seriously. I know apartment living isnt going to be peaches and cream but seriously this place isnt worth the money
I am a resident at trinity towers. I am having the worst customer service experience with one of the staff members Anytime I call she’s very rude my issue is that she spoke to me in a very condescending tone disregarded my concern(s) and put me in an a very uneasy anxious set of mind. I have lost confidence in the quality of care you guys may have for your residents and need to be reassured things will be just fine and get done. I asked to speak to someone higher than her and she completely refused and hung up on me
I have been at Trinity Towers for 2 months everything is rather nice the staff is friendly. I have been having trouble with my refrigerator almost since I moved in maintenance has come more then 3 times every time someone comes they say well the coils are frozen they just have to thaw out then leaves its like no one seems to care I get it its not their food thats going bad its mine. One maintenance guy told my mother its a new fridge! I looked at the date on the fridge and it will be 16 years old in July. Ive gone throw all the chains of command the property manager came up told my mother it was not the way it should be so they were supposed to be looking in vacant units for one. We never heard anything. I stop by the office today to get an update then she says oh there wasnt anything wrong with. So I got up and walked out. Im all of my years and Im over 40 I HAVE NEVER HAD THIS PROBLEM WITH A REFRIGERATOR. right now Im passed pissed. I cant seem to get a better response and no one seems to feel my pain...😟😟😟Update just got a refrigerator my mother went down to raise sand. THANKS...my rating will go to 5 when the parking lots are taken care of during the winter...
Going through the leasing process everyone is very helpful and staff is very friendly and informative. Although I have yet to move in I would recommend you to come out and take a look for yourself. You won’t regret it. I will most definitely give a 6 month and 1 year update to share my experience with Trinity Towers.
I have been a resident for over a year and have had a great experience. The staff is always friendly and they respond to my needs promptly. Maintenance is very quick to respond when I have issues in my apartment. I enjoy living here and I have recommended to family and friends!
I would like to say Trinity Towers is the best place to live!! I lived at DeVille Apartments in Beachwood and let me tell you its OVER PRICED FOR SURE and the whole staff is RUDE... I paid $1,300.00 for a one bedroom and I had roaches coming from under my stove-flies living in the sink and light fixtures they told me it was cluster flies and they would go away!!! I moved to Trinity Towers with my girl and I love it here the staff is very helpful and the maint guys are out every day picking up trash from around the parking lots and dumpsters. THANKS K&D
I lived there for 1 year...never again. Dealing with K&D is not worth your positive energy. The office staff was professional, maintenance alittle slow, but nothing major broke down in my unit. It was after I moved out that the charged me for changing the carpet in the unit, when all they did was clean it when I moved in!....This is The Carter of Bedford Heights. The police are ALWAYS there. ALWAYS! I didnt feel safe coming home at night, and it always smelled like urine in the hall where my unit was. If you have school age children, I wouldnt reccomend the school system, no child left behind...LITERALLY means just that!😧
Unfortunately you cannot give a 0 otherwise it would have been earned by this apartment complex. Please read this all the way through because it is important. This apartment is not all it seems to be when you come in for a Demo. Ask to see an empty apartment because they have the models garnished with nice furniture and decorated to show no imperfections. K&D should be ashamed of the employees it has hired in their management departments, they have little respect for their tenants! 2 Weeks ago there was a bed bug out break in our apartment. They were immediately notified of the occurrence. They took their time to get an exterminator out to the apartment, letting the bugs fester and multiply FOR A WEEK! Of which a hotel room had to be rented out at our own cost. They then failed to give us any information on what needed to be done to get ready for the exterminator. (which they had to post pone a couple days....) I then got a call and got reamed out by the head of residence even though this was not our fault for not being ready. I was polite through the first portion of the call where I was yelled at for saying something to her and not letting her hear what i said (if that makes sense to you, doesnt make sense to me) she also said not to interrupt her when she was talking (which i did not because that is a huge pet peeve of mine) the conversation then got heated when she interrupted me 3 times and to get her point across. Im sorry but you do not raise your voice to tenants who are trying to get a situation taken care of when you do not supply the correct paperwork to get it taken care of! End of rant, however do not.. I repeat DO NOT!!!!! Apply for rent at this apartment complex, you will certainly regret your decision! (oh and they do a poor job of plowing the lot when it shows, people constantly get stuck on the lot from their poor plowing.
I would like to say every one in the leasing office is great. I been here for 9 months with no problem by this being my first apartment and I sleep peacefully at night... Thanks KD Management for having me...also the maintenance is great to me when I need something done they get it done....!!!
I don’t have a review of the property yet because I have yet to move in but I can comment on my process. Rochelle was very helpful. She’s also very polite and was really good about contacting me back whenever I needed her assistance. I recommend her being the one that you talk to if you need assistance.
DO NOT APPLY TO LIVE HERE! The Facility is run by the WORST management I have EVER seen. The property manager needs NEW MANAGEMENT! This place does NOT care about your needs. If you have a serious problem with your apartment, you better be able to deal with whatever it is for at LEAST a week or whenever they feel like taking care of it... The parking lot in the winter is almost NEVER plowed in the morning when youre trying to leave for work cause people to get stuck all the time. When they do plow in the winter time, they plow your cars in... Do yourself a favor and STAY AWAY from this apartment complex!!!!!
I love my apartment. The people in the office are very nice . when I need something fix they are on top of it . I dont have a problem at all ... Keep up the good work .. GOD BLESS .. P.s. they call a check to make sure is everything is ok .. If I could go off the scale I will rate a 15....👍🏾👍🏾👍🏾👍🏾
I Came in To view a 2 or 3 bedroom. A girl named Tayler gave me Information. Unfortunately they were not taking CMHA applicants but she explained it very well and I appreciate her kindness. I found a new place but if I ever decide to move again I will keep this property in mind. =)
Ive been living at Trinity Towers for 16 years & in the same unit.I would like to say Thank You.....Thank You & Thank You to Yvette, Rochele, Nicole & Olive for getting the BRIGHT LIGHTS back workingin the back parking lot in bldg 2. Ladies & all the staff at T.T. continueto keep up the outstanding work!! Have a nice safe & bless day!#Very Grateful,Patricia Malone
I’ve lived here in Trinity Towers for 2 years and I’ve had an amazing experience the management is on point with my needs as a tenant the maintenance staff is 5 star they’ve went above and beyond for me I’ve never had any issues here since I’ve been here it’s one of the best the communication from management to tenant is great they have no problems dealing with any issues you may have just make and appoint to set down with them at anytime someone will handle your concerns and they are very informative about the lease agreements so just give them a try you want be disappointed I’m not and I’m real critic So thank you thus far Ofc S.Clark
I have mice and I keep catching them and feeding my snake I told them thru maintenance over two weeks ago no has came out.... Sometimes the building smell like urine..... I cant wait till my lease up Im out of here. They fixed the problems with the mice but Im still moving
The office staff is friendly my boyfriend lives here I visit daily and the guys are always cleaning the lobbies and laundry rooms and picking up trash around the parking lots, they do a great job keeping the place up! Great Job Guys
Moved back home. Shannon help with getting me settled from GA to Oh smoothly here. The office is very nice and helpful. Like the community. Maintenance is very thoughall
My experience with Tinity Towers working with Rochelle was excellent! I appreciate her time and patience with her showing me throughout the apartments. Very excellent customer service!! Thank you so much!
I want to thank Rochelle for being so informative and extremely nice when I visited for a tour. The staff seems very friendly, which is a plus! Hoping me and my fiance get in to this amazing apartment complex! ❤ - Rachael
Roaches all on the walls on the WHOLE 3rd floor in apartment building 24900 rockside rd they dont care and the exterminators will tell you that they have to spray every month in boiler room and they keep coming back. Big roach problem they have. When walking to elevator at night is like a horror movie they all come out and you see dead ones smashed all on walls not a way to live.
Nice Property, Taylor and the other lady was nice. I Was looking for a place for myself and my puppy children. When you start accepting pups give me a call
I cant wait to move out of this apartment terrible. i be having fleas in my apartment when i dont even have a dog or cat also people leave trash in back hallway dogs always peeing in the back hallway kids always being loud running and playing in the hallway. i really cant wait to move it cant come no faster....
Came with girlfriend looking for 1 bedroom. Agent Shannon was very nice. Apt building needs work and smelled like weed.
I’ve lived here for almost 3 years & I love it. The staff has always been so nice and & understanding of any problems I’ve had here. I don’t see myself leaving anytime soon.
Well all i can say is i love my apt. Very good location. The leasing staff are very nice and understanding to your needs.
I called to see if there were any 1 bdrms available and the lady picked up with a stank attitude and said yea like first off u at work u dont answer like that but anyways I went on to ask her if they had any available her response was dec 20 I said no thanks n she just straight hung up like I dont even wanna stay there after that
Trinity Towers is a great place to live. I have been here for 7 years and I would not move from here. Yvette is a great manager very helpful and nice.
I stayed in trinity towers for a few years as time went by things started to happen the third year I was there some one was murdered in the elevator management did not inform the tenants what had happened I found out through someone outside talking about the murder .etc..
This is the worst place I have ever lived would never recommend this place. Bed bug and roach moyel is what I call it and there way of dealing with it is putting down one trap. Ladies in office are just horrible beings. Smh avoid this place if yu can not saying all k&d properties are horrible but this on takes the cake
I been here for about 2 years now and it’s been great maintance come right when u need them Nicole is too cool for me daph just awesome like I couldn’t ask for an better place solid 💯💯💯 thanks for making my stay here at trinity towers awesome they both deserve an bonus
I Been Here For About a year now. The girls are all beautiful and do a good job and Taylor is always there when I need her.
Found nice 1 bedroom with Shannon. Very nice tour, clean building. Very professional. Will be refereeing friends
Shanon is the best she got me and my sister or apart. If I could rate her on a scale 1-10 she would be a 100
I wish they accepted dogs, I have two dogs that I can’t live without. But the two ladies in the front are very nice.
Resident since 2009 I can honestly say I dont have any complaints. The staff is the reason I continue my stay at Trinity Towers.
Taylor moved us in and Everything has been going great. Maintenance comes in a great amount of time.
Shannon is really great. ask for her when you come here! over all great staff!
The woman I spoke with was so friendly and courtesy and polite and upfront and honest with the whole tour of the knowledge of the buildings
Its a nice place the leasing office people are nice whenever its a problem they fixed it I like my stay at trinity towers 💯
Ive been here about a year. Its been a great experience. The staff is courteous and professional. Keep up the great work!!!
I been living here for 8yrs. I look at others places before but none compare to Trinity Towers.... Staff are like family to me.
I really enjoy all of the ladies in the office they do a great job with taking care of all of my needs
This apartments is beautiful. Why don’t you accept doggy’s? =(
The ladies here are very nice, and they make you feel at home doing my app today to move here.
My nephew lives here, and from what I have seen and what I have heard about the service given here, you do not want to live here. DO NOT LIVE HERE YOU WILL REGRET IT!
Clean building, pleasant staff, and promptly and effectively complete work orders.
Taylor was so nice and helpful, and friendly. Please give her a RAISE ~Daphne
The facility is clean and organized. Its a nice place to live.
Love 💕 my place and property manager and maintenance crew 🙏🏼
Had a leak in the floor that the staff didnt fix for over a month. Office staff very rude.
This apartment is horrible when my friend first moved in the apartment floor was nasty and the stove handle was broken I wouldnt recommend anyone moving here
Bed bugs,roaches& ants! Oh my!!!! plus they charge you for all of the new friends you make.Yeah!
Great csr ladies in office awesome and helpful I work with nicole
Shannon was AMAZING. Give that girl a raise!
The 5 star reviews are damage control. Enough said for now!
I was in need and Shannon really helped me out! Thanks!
Very nice building and very nice staff
Great place everybody is freindly
Love living here !1
Total reviews rating 4
92 Reviews for Trinity Towers 2023:
Review №1
2022-05-11We heard about this apartment complex on rent.com and as soon as we put in a request for more information we got a phone call and were able to schedule an appointment right away. Everyone was super helpful and professional, especially the woman who helped us, Theadosha. Super grateful for all the help and we are looking forward to moving in.
Review №2
2022-01-26Ive been staying here for going on 2 years now, its very clean, staff is professional for the most part. Ive never experienced any problems any tickets that I submit are fixed right away. Overall its a pretty good place to stay
Review №3
2022-06-07Very disappointed in Trinity Towers. I made an appointment to view an apartment. I called today. Now all of a sudden they don’t have anything available and I never had an appointment.
Review №4
2020-05-27I enjoy living here at Trinity Towers. I sent an email about a unit on a Friday and was given a tour on Saturday. The property manager was very professional and supportive. I came from an area in which gunshots are heard all the time; The ghetto bird flys around all the time and it was constant noise. I could not sleep my first 30 days here because....IT WAS TOO QUIET!!! That is a beautiful thing. I have been here a few months and it is still quiet. I have never seen a dirty hallway, or a dirty elevator. The laundry room is always clean and maintenance has responded quickly, the few times I have called them. Most recently, my air conditioner was not working, I put the order in online and 30 to 45 minutes later, they were knocking at my door. The residents I have come across are very nice and helpful.I work from home and my office is by a window. I see the maintenance workers come too work and I watch them clean the grounds. I see the security officers walk around and I know, the grass is cut once a week. I love the decision I made to come live here. Its a great place to live.
Review №5
2021-08-20The leasing managers are absolutely so sweet and amazing and made the whole process simple and easy and was able to answer all of my questions. The property is well taken care of and super nice ! I just moved in only a week ago and super happy with this choice!
Review №6
2020-11-05I wish I could give more stars. I love living here. Ive been here for about 2 years and honestly has been the best experience. All of the office staff are so friendly. Its always clean in the building and my neighbors are so friendly. I never have a problem getting my maintenance request taken care of and they always call after to make sure Ive been satisfied. This place really cares. If you are looking for a place to call home this place is it.
Review №7
2020-08-07I have been living in Trinity Towers since the beginning of 2020. My move-in experience went lovely due to Ms. Taylor, she had been an extreme help & ensured that everything went smoothly - even checked in with me after I settled in. My time spent since has been wonderful - the area is usually calm & quite. Any maintenance issues I have were fixed same day or next day. Ms. Yvette is extremely professional and supportive, and is always willing to extend a hand to help with the proper communication.
Review №8
2020-01-29The staff and management here are amazing. I went on a tour with Shannon who made the moving experience enjoyable and fun. The staff works hard to resolve any possible problems as quickly as possible and the property manager follows up with a phone call to make sure everything was handled properly. Everyone is friendly and works hard to make sure that you enjoy your living experience!
Review №9
2021-01-27I met with Theodosha Durr. for a tour of a one bedroom apartment today. She was extremely friendly, helpful, informational, and responded to my inquiries about living here quickly. She provided her contact information should I have more questions and so I can submit my application. I hope I can move in as soon as possible since the apartment was beautiful, carpeted, and provided essential appliances for living.
Review №10
2018-06-22My experience with Trinity Towers has been amazing. My transition back to Ohio has been tough but Nichole in the rental office made it so much easier! She is incredibly professional, warm and nice! She answered all of the many many questions I had and found me an apartment quickly even though at the time I called there weren’t any available... but as soon as one became open she called me immediately! Nichole is one of the most attentive leasing agents I have worked with and has made this experience amazing!