In-store shopping
Yes
Tri-County Chrysler, Dodge, Jeep, Ram in Heath
Categories
Location on the map
Heath, Licking County, Ohio, US
Service options
Accessibility
Wheelchair-accessible entrance
Yes
Offerings
Car hire
Yes
Oil change
Yes
Repair services
Yes
Phone: +1 740-522-3153
Site: https://www.tricountychryslerpro...
Site: https://www.tricountychryslerpro...
Opening hours
- Monday:9AM–9PM
- Tuesday:9AM–9PM
- Wednesday:9AM–9PM
- Thursday:9AM–9PM
- Friday:9AM–6PM
- Saturday:9AM–5PM
- Sunday:12–5PM
Comments (199)
Mike Smith and Tammy Heck were awesome people to work with. They help me understand my options for trading in my car and I never felt pressured to buy a vehicle. They took the time to understand what features were important to me and Mike Smith went through the current inventory to show me vehicles that met my needs. Provided pros and cons and I settled on the Cherokee Jeep. I did not feel I was compromising, I feel like I have stepped up in my new Jeep.
Ray the salesman was cool you could tell he was real (Id give him 5 stars). The cars on the lot had all types of issues to include bald tires, and leaking air while we were there. Wish the dealership would take more pride in their choice of used car purchases. I would say If this lot is selling you a car at a deal a mechanic has already looked it over. The dealer has already assumed some repair is needed in the future that is going to cover whatever you saved on the deal under market value and then some. We ended up refinancing our loan with another bank bc the dealer understated my credit, and did not get us the best deal. This dealer also did not want to budge $1 which Ive never met a dealership that wont work with the price. The new car lot was way overstaffed, and a complete ghost town. Some labor costs could definitely be diverted to investing in assets, and not scaring off customers. Probably have a better experience buying a car entirely through a computer because the dealing part of this business is non existent.
Very easy deal to buy the vehicle, but after the sale was done......zero communication. They never said that the payment on the traded in vehicle would still have to be made and would NOT return numerous phone calls or emails asking why the traded vehicle wasn’t paid off yet. Totally unprofessional way to run a business. Finally spoke to Rick and he cleared things up like a man instead of cowardly ignoring calls and emails. Jeff Blevins and the office staff is a total joke and totally unprofessional. If you can’t handle answering questions or simply returning a phone call when that is a major part of your job, find another job. Smh so far so good with the service department, I hope they are better at communicating than the sales staff.
I placed my Jeep in the shop for an airbag recall. I asked them to splice together a broken wire that goes to the horn. It was right up front, just a few inches from the horn itself.After “troubleshooting” the issue they wanted to up sell me to replace the entire wire including the plugs on either end. They quoted me $250.It was a single wire that powered my horn.This issue, along with others in the past, reaffirms my conviction to take my service elsewhere.
Only giving a 1 because 0 isn’t an option. After having my van there twice for what I was describing as a transmission issue and being told they couldn’t do anything because no lights were on, I was assured my visits would serve as documentation in case I had a future problem. I continued to have the issue, but did not bring it in (I even called a couple times to make sure I shouldn’t) because no light ever came on. Fast forward to 6 weeks ago when my transmission went out. They refused to cover the repairs. When Chrysler called them about their Goodwill assistance program, the dealership said I wasn’t a loyal customer. Basically, they didn’t want my repairs impacting their P&L. They weren’t willing to take a loss even though it was the right thing to do.6 weeks, several phone calls, and some help from someone in Chrysler corporate and I just picked up my van from another Chrysler service center. Repairs were completed in less than 48 hours and covered 100%.You can try to pull the wool over my eyes, Tri-County, but this was about money. Forget doing what’s right for the customer. That must not be a philosophy this dealership/service center lives by.
My husband and I had the pleasure of working with Mark (sales rep) and Michelle (financing). The whole experience was fast and pleasant. Best of all we left in our new suv!!!! So without a doubt we will be buying our next vehicle here and I will refer any and all that I know to come here. Thank you guys so much for all your help and we excited to be part of the Tri-County Family!!
I called Aaron Moses and let him know that I was interested in a specific vehicle on the lot, what I wanted my payments to be around with a trade in. He did really good on getting my vehicle for me. I love my new ‘used’ car!! The salesmen across the street at the used lot (that used to be the old hostess store’) had us laughing, joking around with us and made us feel relaxed !
I would only recommend this dealership to my worst enemy. Make sure you do your research and are prepared prior to negotiating a price as the manager and salesmen will do their best to take advantage of you. I tried to purchase a vehicle that didnt have a price on the window and their best price was nearly $5,000 higher than the price on their own website, they then attempted to lie through their teeth and blame everyone they could rather than admitting to their poor character. Every negative thing youve heard about dirty sales people is true of the employees at Tri-County Chrysler. I will never give this place my business and hope you dont either!
Really disappointed in the purchase here. Ive owned and purchased Jeep vehicles in the past, so I was familiar with the radio system. During the buying process, the only feature we talked about at length was SiriusXM and how I use it all the time. Towards the end of the sale, the salesperson talked me through the process of how to switch my existing account over into the new Jeep after I finalized the purchase. I drove my 2020 Wrangler off the lot and to my surprise, this new Jeep did not have the ability to have SiriusXM. I turned around and went back in and the salesperson said oh... my bad. I had to bring back the extra keys for the vehicle that I traded in the next day. I was hoping a fair solution would be offered. Instead he told me he could help me get a chintzy attachment to add for the small price of $600. I work in sales and if I quoted something incorrectly, I would be expected to honor what I sold. Instead after pressing him, he dismissed me and told me to stream Pandora or stream SiriusXM.After this poor interaction, I was curious to see if anybody else had any issues like me. I saw that the dealership has routinely not paid off trade ins in a timely fashion. I checked with my bank 3+ weeks after I had bought my new vehicle and surprise... it wasnt paid off. I called in and they said they would take care of it. It appears that they paid it off 2 days before my next payment was due.Ive bought several new cars over the past few years and it was always at the same place with somebody I know. I learned my lesson and will not go somewhere else ever again. You guys got me once, you wont get me again.
Awesome customer service by sales (Azariah) and finance (Michele) staff! Quick processing of paperwork for purchasing of vehicle that I wanted. When I found the vehicle I liked on their website, and was ready to head to dealer, the manager, contacted me to make me aware that particular vehicle was no longer on their lot, but they could find me what I wanted!!! He just wanted to make me aware before I made the trip over.Very helpful and appreciated :)
Ive been to Tri County three times now for small service needs for my Jeep (headlights, key programming). Theyve accommodated me the same day each time. Ive worked with Mike and Nick. Both are very nice and professional. The prices have been reasonable. I called a different dealership closer to my home. They wanted me to leave my car for multiple hours and their service department is not open weekends or past 5pm during the weekday. Thanks again Tri County!!!
Well I went to them to buy a used dart 29,500 miles on it I guess I should have inspected it better. No spare ,a lug stud broke on all 4 wheels, hubcaps broke and no owners manual. I think the next vehicle will be from some where else. They could have at least put a spare and owners manual in it. On line it showed a beautiful car. My fault I got took
My dad has bought cars here before, so when I needed a new car we came back! Jesse helped us find what we wanted and was really helpful and very friendly. We left with a 2008 Ford Focus and my dad and I were really happy with the price. Overall a good experience for both of us.
I dont understand the negative reviews. I have purchased three vehicles from here, one used and two new. I have always been treated amazing. Sales team has always been very professional. Informative, friendly and straightforward. Service department has always been fast and fair, and the finance department has been a breeze to work with.I bought a new truck a few years back and there was a defect with the windshield wipers that resulted in damage to the hood. As soon as I noticed it I contacted tri-county and explained the issue, they asked me to bring the truck in to take a look at it. I brought it in that day and they examined the damage and immediately got to work to fix the wiper. They did not have the part to fix it at the time and told me they would order it and when came in they would call me. They told me it would take about a week, but in three days contacted me saying the part was in. Then to my surprise not only did the fix that part but since there was damage to the hood they said they would not only fix the hood but replace it with a brand new one. 99% of other dealerships would not have gone that extra step. There was no back and forth over it, no arguing with a manager they just made it right. I highly recommend these guys. If your in the market you have to check them out, highly recommend seeing Azariah with the sales team.
I have dealt with TriCounty for quite a few of my vehicles and now sending my kids up there. You cant beat the experience the kindness and professionalism. Mike Smith is the best, he takes his time with you and shows you many different vehicles to make sure the customer finds exactly what they want. I love my Jeep Compass, its exactly what I wanted. Amazing experience from the time I was met in the lot, dealings with Mike clear up to the financing and signing of my papers!! Thank you TriCounty!!!
Chris was knowledgeable, friendly, and straightforward. I was comfortable doing business despite my husband not being present. Approval was fast and financing was beyond reasonable. Would definitely recommend!
I bought a Dodge Dart from Tri-County 5 years ago. The sales and service has always been top notch, excellent customer service for both. While the only service I’ve needed is regular oil changes, they always manage to get me right in, get the work completed timely and get me on my way!
5 starWe walked in at 3:30, test drove car, signed papers and left 5:05.Bobby was our salesman and was efficient, knowledgeable and pleasant to work with.This is our 2nd purchase with these owners and couldn’t be happier.
Very pleased with the service my wife and I received from here. Chris in sales was awesome! He genuinely cared about getting us into the right vehicle! Even running into a couple speed bumps he made sure to make it right and made sure we knew all our options!! Definitely reccomend them!! -The Edmans
Good luck getting a call back when you have questions! Theyre just out for your money! Bought a 2017 Ram with all the rebates but it was a demo wouldnt take anymore off the price. Rudest dealership I have ever been to! They act all nice and stuff until you sign the papers then want nothing to do with you good luck figuring stuff out on your own! Luckily I just upgraded. I would recommend Jeff Drennens over this place. Called four different people not one could help or relay the message I had for them. If I could choose Zero Stars I would! Never going here again!
Had a GREAT experience buying my first brand new car here! Would recommend this lot to my friends, family, & everyone else. Az was an awesome salesman and did all he could to get us in a car even before touching the lot. Highly recommended!
One of the most unfriendly places ever been to. Workers are stone cold and emotionless. Must really hate themselves or their job. Wont even look at you in the face. Only nice and kind workers there are the ladies. The men are not nice. Service is very slow. Dont give you updates on your vehicle. Waiting area is disgusting. Old food and wrappers laying around.
Friendly and efficient. Today had car in for recall repair and they said it would take about an hour and a half to get it done. I waited for the repairs to be completed and they were done a bit sooner than expected. Great job guys!
I went in looking for a 2019 Jeep Compass for a certain monthly payment and walked out with a 2020 Jeep Compass with a better monthly payment than expected! I am very pleased with my experience and with the gentleman that helped us! We will definitely be back for future cars :)
They treated me nicely even though I had forgotten my first appointment. The rescheduled appointment was made to fit my schedule. The work was done more quickly than estimated. They are great!
Came in to look at possibly getting a new car, I was so pleased with their customer service that I ended up buying and I couldnt be more happy with my purchase. Great quality cars and they will get you the best deal that they can. I will definitely be coming to tricounty dodge for all of my cars from now on.
Got this Jeep 6 months ago. Paid almost $16000 for it. Engine light came on and took it in for E vap leak. They said they were only required to clear it. Cost was $130. Engine light came on 3 more times. Took it back in and the fuel filter neck had a leak. This time $800 to fix. Used cars refused to help. The good thing about this was a guy named Paul who works in the service department. He got it down to $650 for me. Thank you Paul
Brandon Dawson was awesome to work with. We’ve had issues with service after the sale a few years ago, Brandon was able to redeem TriCounty. He was polite, knew what he was talking about and didn’t give us BS. We will definitely do business again with Brandon.
I would highly recommend Tri-County as I just purchased my last vehicle there. They have a refreshing atmosphere with a helpful sales staff, no pressure approach, and an easy / quick buying process. Great experience with rock bottom prices...go see Brian and the gang!
Tri County went above and beyond to give us the car we were looking for at the price we needed. Our salesman, Az, did an amazing job and was very helpful and knowledgeable throughout the whole process. We will definitely be coming back in the future.
Nick in the service department has exceeded my expectations and been extremely helpful. I took my Dodge in for some recall work and he has been very polite through the whole experience and helped me get the parts and service I need and followed up thoroughly on future service maintenance I needed (especially when I forgot about it!). Job very well done!
I had bought a car from the Newark Location. It had some minor problems. I drove to Parkersburg with my family. When we got back, the car did not want to turn on and when it did white smoke started to come out the exhaust pipe. I took it to TriCounty and they told me it was nothing big. I told them I was noticing the temperature needle going up and down, they told me it might be the thermostat. I changed it. Problems continued to get worst. I took it to KEA and paid for diagnostics. They told me I need a new engine and the head was blown. My warranty might cover the repairs, when I told TriCounty, they told me to go somewhere else and have the diagnostics done. I called the place they recommend and got the same answer, maybe the warranty will cover. TriCounty is not willing to stand by their name and products. All these issues started a week and a half after I bought the car, I came to them the same day I noticed it. Would I recommend you buy from them? Absolutely not but I wont tell you no to. If you do, be very very careful, Ive talked to people that have had the same experience I have. They will be your best friend, even share personal information about them, all to get you to buy a car. Once issues come up, they dont return your call or they are always to busy to talk to you.
AZ at Tri county was absolutely great. He got us a car we didnt think was even possible at a price we were looking to pay. Go here for great customer care and great car selection.
Seeing as we had to do most of it on line it turned into a great experience. The sales person was very helpful and did all the had work . I just needed to turn in my trade in and sign papers .It was a great learning curve for a person in their seventies
I had a GREAT experience with Tri County! Because I am a single mom with three boys, I called in and explained my time was extremely limited. The lady who took my call was very understanding of my situation and put me with a dealer named Azariah Elson. He started the car buying process for me while I was at work that day. He literally got everything taken care of so by the time I got there, I test drovethe car and signed my papers. I was at the dealership no longer than an hour. Great experience and highly recommended!!
Thank you Tri-County and Andy Loewendick. I tried to purchase a vehicle here in May. It didnt work out. Andy lured me back with the promise that new management would work with me and not against me.I just purchased my dream truck. A 2016 Ram Rebel 1500 4x4. He didnt lie..... It was an awesome experience and Andy went above and beyond anything he ever had to do!!Thanks GuysWalter
Went to Tricounty looking to get a new Jeep for my wife. Our salesman Azeria was the best. He worked really hard to make sure we got into a car we could afford and liked. His workmanship is top notch and would recommend anyone using him as their salesman. Really great experience overall. Thanks so much.
Wish I could give no stars..the service is terrible! Traded our vehicle only to find out a month later THEY NEVER PAID IT OFF..so not only were they rude they didnt even care about how this affected our credit...they also ignored several phone calls never tried to help us with the issue so we are now forced to pay 2 months of a payment for a car we dont even have on top of the payment for the vehicle we just purchased and now have to probably pay for a lawyer. NEVER AGAIN WE WE WORK WITH THESE UNPROFESSIONAL PEOPLE!
Bought a truck with 49k miles, and the rear end went out 4 days later. had to use a warranty company, Pheonix American that is absolutely worthless. they denied a claim for a bad rear end because of a ujoint. so when they try to sell you that dont take it. Chris was great did everything he could for me during this MONTH long ordeal. mind you the truck broke down in West Virginia, tried to get a rental from them and they dont offer it. so I had to get one from John Hinder Honda. they actually pulled off a miracle and took the rental bill from 800$ to 300. tri county said they could cover the 200 of 300 balance and the sales manager said that whatever Chris wanted to do they would do and gave me his word, well I got 100 so after repairs and truck payment I cane out of pocket almost 1400$ for one month. thanks alot tri county, not to mention selling a truck that you didnt even perform THE WARRANTY WORK FOR AIRBAGS SHRAPENEL AND KILLING PEOPLE!!!!!!! They didnt even tell me!!!!! if you need a car, go to Coughlin ask for Glenn Foster. or Honda and ask for Victor.
Just purchased a new Dodge van at Tri County. It was our fist time buying there and it was a wonderful experience with Az as our salesperson. No high pressure tactics, just friendly helpful guidance. I would highly recommend anyone looking for a new vehicle to check them out.
Very disappointed in the advertising and customer service offered when it is an inconvenience to the management team. Received call today about coming in to see a truck. Got in my car to drive 45 minutes. Received call from Manager Scott about coming in to look at the truck he stated that I would not make it because they close at 8 pm. I advised that I was in the area and would be there in 10. Manager Scott said that everyone would be gone and they had families to go to. He said he would call Mike across the street where truck is to stay for me. Got at the dealership at 7:45 pm and all lights off like no one is available. Mike walked out I introduced myself and said sent over to look at the truck advertised. He said the truck is not there and was at auction. I said Scott just called me about it being across the street. Left that lot to go introduce myself to Scott at 7:55 pm. Jeff stated that everyone was gone for a while. He said he was sorry but I advised him that sometime sorry does not cover bad customer experience. Why write a review. I hope to highlight a problem and fix a customer service blunder that should never happen.
This was the absolute worse experience I have ever had a a car dealership. It was also my time at this dealer and will not go back. With having a appointment there I stood in the lobby for over a hour of the 2.5 hours I was there. They did not even prep the car I was coming in to see bring it covered in leaves and dirt. When I questioned the vehicle versus the one in the ad I was told that the ad was a mistake and the wrong one was used. Lacks in customer service greatly. I kept being told they was in business for 39 years where maybe the should focus more on the time the customer is there instead of themselves.
I left a review earlier and now I am changing it. I spoke with a guy named Jeff today and he resolved my situation and was very professional. The sales person was nice and easy to talk to during the purchasing process.
This is a great place to buy a new or used vehicle. My wife bought a New Jeep last Sunday and I bought a 2014 RAM 1500 the following Saturday. Everybody treats you like family. Az Elson was our salesman for both deals and he was very helpful
Dont take your car here for repairs! Im very disappointed! Weve had to take our jeep back three times. Due to their mechanic not knowing what hes doing. The first time most of the bolts was missing from the drive shaft and transfer case. Plus the trasnfer case was leaking. Well we took it back and the acted like they fixed the problem well we took it to the car wash to get all the yuck from underneath just thinking it was from the previous mess up and well it still wasnt fixed. An when it was dropped off today to get the problem fixed yet again the used permitex to try and seal it. But guess what it didnt and theyre refusing to fix it. Youd thing getting $8000 to fix it theyd do the job right the first time but no. Were now contacting a lawyer since we just bought the jeep and so we had a safe dependable vehicle for our five !
Took our vehicle in because it would randomly stall, after being in the shop twice and paying their $126 an ( I won’t even post what the bills came to) hour diagnostic fee they couldn’t fix it.I got on the internet and did some reading, and 90% of the post said EGR valve. I call them up inquire about this possible solution, they claim we’ve never encountered that and without just replacing parts you will have to bring it back in and pay the hourly diagnostic fee.So I called a local parts store, bought the EGR valve and replaced it. Low and behold vehicle is fixed.... I must be a 6 star mechanic since their 5 star mechanics couldn’t fix it... we will never buy another vehicle or take another vehicle to them again!
Do NOT buy from these crooks! Im a single Mom with Lupus and my husband died a year and a half ago and I just needed a safe car to get me back and forth to work and especially the doctors in Columbus. Well the car they sold me the frame is completely rotted and the back passenger side sway bar isnt even attached. Im so disgusted by this place such cold hearted low life scum to sell something like that to anyone!
We worked with Robbie at Tri-County in Heath to purchase our new Wrangler Unlimited. Robbie was friendly, helpful and very knowledgeable. He listened to our plans for the jeeps usage and then helped us narrow down the right jeep choice for us. He provided a lot of facts, no BS.
I contacted tri county service about my center console latch being broken on my brand new JK upon delivery.Please note - I didn’t buy the Jeep from them. I spoke to service dept theysaid the item is on backorder - like 500 of them ! He suggested I call directly to Chrysler’s customer service . I did exactly what he suggested - one week later my part arrived . I called back to book my spot to get it fixed took it in, they fixed it along with doing my first “ Jeep wave “ !First time ever my Jeep was in and out within 3 hours !Thanks !
I would highly recommend this dealership. Chris and Brad were wonderful. They were very honest and went the extra mile to help me get the vehicle I wanted. Go to the value lot and ask for Chris. You wont be disappointed.
I like how this box says what did you like about it? If I answered that question, this box would be empty. Shopping around for a cheap car, we found out from the car lot right off 79 onto union that they had a $1000 car. We get here and sit for 3 hours while they run credit checks.. We have cash in hand, ready to pay and leave and they want to finance. We wasted half our day to be told our credit wasnt good enough. Their slogan if it doesnt say tri county, you paid to much... complete BS. We paid $1000 for a nice 2002 car at Mathews Ford and I paid $800, after taxes for both cars btw, for a 94 Saturn between Pataskala and Reynoldsburg. Obviously they have their problems being so cheap but we havent paid nearly $3000 at least like they wouldve tried to trick us into. I will NEVER go back here again.
Service in the sales department was great! Everything went smoothly & quickly. Az was a very attentive salesman & we will definitely go to him for our next vehicle. Awesome experience!
This dealership has been the most efficient we have ever dealt with! We were in and out with a sale in about an hour. Friendly, professional, outstanding customer service! Thanks Tricounty!
My truck was serviced timely and without a hassle. Thank you. And no extra charges were assessed. I was pleased with the work and the feeling I had taking it there.
Paul is the best, so excited to see he is back, makes my experience that much better. Always a wonderful smile, welcoming and very knowledgeable. Can’t wait for my next oil change.
We went to Tri -County on a friday after noon, got there around noon. Did a trade in & drove away in a 2016 vehicle by 330pm/400pm. Very clean facility. & friendly service. & the vehicle is awesone! Thank you,
Negotiated a sales price and scheduled an appointment to complete the sale. Called by the dealership a few hours before scheduled appointment and told someone else was on their way into look at the vehicle and if they wanted to buy it, it was first come, first serve! Offered to make a deposit over the phone to hold the vehicle since I was working out of town and told no holds! Apparently customer service means nothing to these people!
Very pleased with the service I received from Andy and Scott! They found the vehicle I was looking for, and were very easy to work with! The responses to my questions were received very quickly.Every step of the process including the financial paperwork went smoothly.Thanks!
Had a great experience the other day on a truck purchase they was able to work with me and find me the best truck for the money i was willing to spend overall and monthly payments. Highly recommend bringing your business there the salesmen did not make me feel preasured to buy or settle for something i didnt want. Ask for azariah elson to find you the vehicle you are looking .
This place is nothing but a joke at best if you wanna contact me I can explain my review! I will explain full details of my experience soon!!! Update... Recieved a call From Jeff Blevins, called him back explained the experience I had, he said he would look into the issue and call me back. Guess what? Never heard a word back from him. AVOID THIS PLACE AT ALL COSTS!!!! BY TGE WAY.... BYERS CHRYSLER FIXED IT
Would prefer 0 stars! This place is horrible and the service department is worthless! Have had the same problems with the 13 Avenger we bought from them since it had 4000 miles and its been almost 2 years & 33,000 miles now. Fortunately for us its still driveable. Everytime I drive it Im reminded to NEVER EVER go to tri county or buy a chrysler product again. The service department is the rudest group of people I have ever come across. I wrote a review a couple years ago and it seems to have disappeared so here is another to make sure they know I havent forgot how much I hate this place! DO NOT PURCHASE A VEHICLE FROM THIS DEALER! And for those going to buy a car they will run your credit numerous times (ours was 9!!!)!!! We now pay extra payments to get the payoff low enough to trade in SOMEWHERE ELSE without going into negative equity and were almost there! They call every so often asking us if were ready to trade it in and get a new car and I love telling them Yep, we are and let them get all excited. That excitement only lasts till I tell them it will most definetly be at another dealer since theyre a bunch of crooks!
It took a while, but they got my Jeep Compass fixed with a new transmission under warranty, and it seems to be running good after a few hundred miles.
Mychelle in the finance department is the best thing the dealership has going for it. Weve purchased from Tri County twice now and look forward to working with her each time! Very friendly and helpful!
Trifling-County Chrysler, Dodge, Jeep, Ram. My Daughter wanted to purchase a Yellow Jeep on their lot I told her no way took her to another Car Dealership and she is happy. You still did not do the right thing Read through your negative post go back and make it right with those customer not on your terms!! You may have some people happy because they got a brand new vehicle but in the long run the used ones they do the bare minimum to get them off their lot the owner never contacted me about an terrible situation where I could have lost my life it was swept under the carpet. I will never forget this terrible service and You should do proper recalls and do a service safety check on all your trade-ins/auctions. Thats a Dirty way to get rid of a car on your lot by putting someones life in danger. SHAME, SHAME on you!!!! If you dont like what they did go to the Attorney Generals website and report it. This place needs reviewed by the State of Ohio still up to no good lying to people and selling vehicles that are dangerous and not safe. Saying they do safety checks but when something happens bad they will lie and it will catch up to them. Very dishonest and all about money typical car salesmen that are not worried about peoples safety. I looked on line they had 67 complaints on the Attorney Generals website some were recalls that they never checked on before selling the cars. If you sell a car to someone and tell them you did all the safety checks and someone almost gets killed then you did not do a safety check. It will be interesting to see what happens to their business in the future and they dont do the right thing, those used vehicles are not worth anything!! I bet they all sleep well at night. This is a factual true experience, My 2008 2500 Dodge Ram truck threw vital part while I was driving 65 miles per hour on the freeway only 2 months after the purchase. A oil tank truck almost smashed into me and I was in the far right lane and barley able to get into the service lane. Cars where honking their horns due to all my parts to my car flying across the freeway on I-70 heading west. One of the used car salesmen laughed at me when I called him that saturday to tell them what happened. I was so FURIOUS!!! Salesman told me Dodges have a bad reputation for transmissions. So I called Chrysler, Federal National Department of Transportation and the Attorney Generals office. Even though I did not qualify for Ohio Lemon law because they had not done any recalls the Attorney Generals office notified them. I found the other complaints were under a different name for Trifling-County Dodge Ram in Heath Ohio. They branched out to Taylor Road in Reynolydsbirg. I posted this info because cause the guy name Tim in Service management lied to my face and told me he had no knowledge of what happened and would not take the truck back. The loan company and Chrystler told me they should have traded it for a similar vehicle. Nick in service was Nice but they had not done any recalls that where dangerous it is not right to sell a car just to make a money and put peoples lives in danger. I see they moved down in Reynoldsburg ohio now. I will never forget my experience with Tri-County Chrysler Dodge. They did not care enough to do the right thing and I had to beg them for 4 weeks, until the Attorney Generals office got involved. This truck was over 18,000.00 dollars and they knew about the problems and told me they had done safety checks. If I had not been an experienced driver and the truck did not have its own safety built in features on it I would have died that day. Cant blame others for your greedy selfish ways. They fixed bare minimum incorrectly but I still had to go to Liberty Dodge and they applied their own coupons to do repairs and I had to pay out of pocket and apply what I could of a warranty. There were several other customers at Liberty Dodge complaining about Tri-County. I purchased a second small vehicle this year Not at Tri-County.
My fiancé Bought a 2016 Chevy sonic with 7k miles on it. Was told it had never been in a wreck or anything. But the trunk and quarter panel alignment is way off. And the paint has started cracking on the trunk since we bought the vehicle. So the car had to of been hit in the rear and they very cheaply repaired it. Also, when she took it for a test drive the check engine light was on. They said they would fix it before selling her the vehicle but all they did was erase the code. One time my father took a van for a test drive and noticed they used electrical tape to cover the check engine light. This is a cheap dealership that is not honest at all.
My husband and I were comparing a new Ram 1500 to the F-150 last night (were being the operative word). We walked around the lot for more than 40 minutes, and didnt get so much as a hello. This experience made it exceptionally easy to decide where we wanted to take our business and which truck to buy, off to the Ford dealer we go.
Had a major issue with my truck. The service manager Sam was very helpful and gave me many options to fix the problem. Couldn’t have had a better experience considering the problem that needed fixed. Now I have my truck back and it’s like brand new again. Thanks again to everyone in parts and service.
Terrible, greedy, disrespectful people running this place. I wouldnt buy a car from here if you paid me to, worst experience ever! I worked here in the office for about 2 weeks. The sales guys constantly tried to sell me drugs during my time there. The NPD was there about 3 different times to visit another sales guy, who had pending charges for ripping the nail shop around the corner off for a $1500 sign. Cant make this stuff up people! These people DO NOT care about you and will sell you absolute junk just to make a quick buck! GO ELSEWHERE!
I wanted to share my excellent experience. You are right Jordan I dont know why this place has any bad reviews.This is my third vehicle I have purchased from here and they went above and beyond my expectations. I wanted a used SUV that was four wheel drive for around 250 300 a month. I would of never thought I would be walking out with a brand new vehicle for 209 a month. My salesman was Azariah he knew everything about his product and financing options for me. He could of just put me in a used car that had a lot of miles like a regular car salesman would do. He took the initiative to look into a new one and told me I would be paying the same on a new as I would a used one. Blew me away. So if you are looking for a great deal and salesman look Azariah Elson up he has been there a long time and very up front and honest which is hard to find these days!!! Thanks again Az and the tricounty team Ill tell everyone to come here to purchase there vehicles...
Took my 2018 Dodge 3500 Tradesman in to have the drag link recall taken care of. Their idea of fixing it was to lay the worst weld down that didnt even qualify as a weld. It was a very unprofessional job and very upsetting to have on my new truck.
Great Dealership. The Staff Here Very Helpful. They Put On A Car Show For Is With S Band That Was Great. Too Bad They Were Out Of 2X Shirts By The Time I Got To The Front..Thanks For All You Do.....
Just moved locally and have 3 Mopars, so a good dealership is a must. From my very first visit everything here has been amazing, welcoming staff, great service writers, comfy waiting area. Two thumbs up!
Chris was very helpful in helping me choose a jeep. I was not going to buy new,but he was able to get me a deal I could not refuse. They were super welcoming and listened to me.
The worst customer service experience I have ever had in my life. I have given the 2 chances and every time they just dont care about the sale not any part of service afterwards. They never follow through with anything they say and lying straight to your face after they lie on the phone to get you off the phone.
They really do make it easy very friendly staff. Can usually find whatever vehicle your looking for within a matter of days. Great place for purchasing new and used vehicles
Brandon sold me my 2012 Dodge Avenger yesterday. As a mom to be, I came in knowing exactly what I wanted to cart baby around in, thought I knew what my budget was, and had done way too much online car shopping before hand. As we started our search, and numbers were getting figured, it turned out that I had gotten way in over my head about my expectations. Brandon and his manager, Mychelle, worked out deals for me, were very patient, and made sure I wasnt driving away with anything unsafe for me, and more importantly, my baby! Thank you for guiding me in the right direction and also getting me an amazing, 23000-mile Dodge Avenger! Its perfect!
The experience is awful point blank. Bought a car almost 30 days ago still have not received anything to make first payment or anything to transfer tag to the new car. Call a hundred times a day to speak to someone in accounts and never get a call back or speak to someone. Nobody but one person can answer accounts I take it.
Steve Farrell is the best. He has went above and beyond on both vehicles that we have purchased through the dealership. If you are looking for a quality used vehicle go see Steve!
Best service, friendly people, it was a wonderful experience, they helped me find my dream car. I will definitely be buying from there again.
They have a friendly and reliable staff on hand to help you. Whether you are looking for a new or used car or a great service staff. Tri-County is a beautiful place to visit. Proud sponsor of mopar.
Well, after 10 days the car had a cracked block and now Im out $3200 within a month of purchase. I called and emailed the seller. No response...
Worst service ever especially from the sales team. Finance sent me a letter I go in and apparently its a glitch well dont you guys have people put the letters in envelopes?? I wouldnt recommend this dealer to anyone. Any of the Coughlin lots or even john hinderer honda is what I would recommend if you want amazing service. Plus you get to talk to their finance department face to face.
We test drive one truck we knew we could finance. Decided against it, but to our surprise qualified for a newer one. Courteous, helpful staff including Dominique, Az, and My.
Knowledgeable parts department but I find the service department to be untrustworthy. They tried get us for $800 repair job we were able to have done for less than half that amount.
I dealt with Richard. He kept trying to talk me into bigger more expensive vehicles that I didnt want. He also tried to over charge me for the truck I did want by about $1000. Then when I changed my mind about that truck he called my work place claiming to need proof of insurance. Tricounty gets a very low score from me for employees like Richard.
The people there are outstanding and they make sure your car is taken care of. The guy that check me in and was very polite and made sure my experience was outstanding.
Great job in a good time frame - only problem is our tire warning light is still on but we were told to come back if it didnt go out so will have to go back.
Hands down worst customer service ever! Do not give them your business. Traded in my car and found out over a month later is still has yet to be paid off. I have spoken to 3 people who assured me they would check into and call me back... I have not gotten a call back from anyone.
We have gotten 3 cars from this dealership, they have gave me amazing deals each time. They will work with you the best they can! Ask for Sean.
So today I went down to tri-county to check out this car, not knowing if I would be able to drive away today in the car I wanted! Thanks to Ray down at Tri+County Chrysler I was able to drive away with my 2013 Subaru impreza wrz, I am super excited & they did an excellent job! Thanks to everyone down at Tri county!
Had a squeaking rear brake problem and could not be without my Town and Country van more than 8 hours. They worked me in, diagnosed the problem and had it fixed before the end of the day. Couldn’t ask for better service. Thanks!
I brought in a Jeep I recently bought at another dealer out of the area to be serviced. They were polite and quick with my routine maintenance and reasonably priced.
I went to Tri county to look at the 2016 Dodge Dart, found the one I wanted, had a excellent experience during the selection financing and purchase, treated very friendly, vehicle service has always been fast and complete.....will get my next car from them.
I think it was one of the best experience of buying a car ever. Thanks to the fellas at the truck lot. And probably the fastest . in and out 1 HR n 10 min.
When my insurance company totaled out my truck and the gap insurance took forever to finish paying off my loan. These guys stepped up and had me in a new car in a day! Thanks a million Chris.
Worked great with our situation and got us into a safe and reliable car for an affordable down payment and monthly payments. Very happy with them
I had excellent customer service. Very friendly and helpful service and went above and beyond my expectations! Always happy to do business with Tri-County!
Jesse was great...he made my experience hassle free and I never felt pressured into my purchase. He is a great asset to TriCounty.ThanksKim Hagans
I bought a 2016 Jeep Patriot on July 31st from Tri-County and had a wonderful experience. This is the only place my family has bought vehicles from in the past 15 years.Thank you Tri-County.Kristy Rodeniser
Josh Lane from the pre owned vehicle department did a great job helping me fit my budget excellent salesmen, also the pre owned manger Ron did a great job at making it work for me. Go see them if you’re looking for a used truck or car !
Heard a knocking noise in the front end of my Jeep. Service center miss diagnosed my Jeep. Told me the noise in front was a Jeep Thing Found out that i had a severe problem with my jeep where the left axle could have broke any minute! Also they said they changed bulbs in tail lights and found all blown in less than a month after they said they did this service. I was lied to and told to go somewhere else. Thank God I did because I could have been severely hurt if I had listened to them. DO NOT TAKE YOUR CAR TO THIS SERVICE CENTER!
Great place too get a car they will work around and fine a place for a loan I myself on disability was able to get a loan and work around what I can pay. Love it as other lots had Vans but way too much with miles too high
Great staff. I was very pleased with my experience and the staff was extremely helpful. 10/10 recommend buying a car from here.
We called tri county motors and told them we had a disc stuck in the slot of the cd player in our car ,they told us to bring the car in and they think they could fix it in 30 mins. 45$...when we got there, they took the car back into the workshop and brought it out in an hour and told us that a disc was caught in the changer, charged us 90$, told us they didnt know it was a 6 disc changer when we called them and they didnt ask.., they do not work on 6 disc changers....it took them one hour and 90$ to look and see that it was a 6 disc changer?? do not recommend tri county, I would ride a horse before I would deal with them again......buyer beware
A great place to buy a car. Sales were friendly as was there knowledge. They found the perfect car that we could afford and fit our needs. Thanks guys.
Great selection of cars, and quick and easy applications. The sales staff are friendly and helpful. they will work with you to get you in the car you want.
Quick, affordable oil change. 16 point check on my car and out in under 45 mins. Quiet waiting room and great customer service.
This is the second vehicle we have purchased from Steve at Tri county and we will definitely be purchasing from him again. Great customer service!
Tried county is the best! Come see Azariah for the best deals. I have gotten my last 2 cars hear and am so happy with the service.
Our salesman Jessie was top notch through the entire process. Would visit, and do business with Tri-County in the future, especially if it was with Jessie.
Took my vehicle right in for service call and to my surprise took care of a recall on the Steering dampler and what a difference it made. Thanks for the fantastic service and quick wait time
Our experience with Tri-County was a 10 out of 10. They always got back with us, best price, highest price on trade-in and just plain friendly.We plan to go back.
Received a mailer stating just for stopping in get a free hat and if they couldnt finance receive a walmart gift card...... gathered all my info ran credit check told me sorry thanked me and walked away..... no hat no gift card.....not the first time this mailer issue has happened..... trying get to determine how to etc off their mailing list... will never step foot on the lot again
Wish I could of scored it lower!!! Major scam artist and liars in sales and finance department. Service dept and chyslar corp do not apply to this comment. Do yourself the favor and run as fast as u can to a new car dealership.
I wouldnt leave any stars if that was an option. Took wrangler in for first oil change they screwed up and put on a bad oil filter causing all the oil to blow out.took back and service manager said it wasnt their fault it was the oil filters. Now jeep is leaking oil and missing at times.
Worst customer service ever. Traded my car which I still owed on for a new one, and they took so long to pay it off that it started to effect my credit. Called them several times and even went in several times to figure out what was going on and got blown off each and every time. I would never recommend this dealership to anyone.
Thank you Tony Taylor at Tri County Chrysler! Very easy to deal with and worked to get me in the car I wanted! Great service and I will send more people your way!
Everyone was real cool and had excellent customer service. Aaron was helpful and the team made sure I was happy with my purchase.I would recommend family and friends.
Az was amazing helping us get our 2016 Jeep Renegade! Working with our trade in to get the Jeep was very smooth. Would definitely recommend this place.
I am glad Tri- county is not there anymore. Very shady finance manager. if i could put a zero rating i would.
Mike helped us get into a brand new dodge journey. He made sure we was completely satisfied!! Thank you so much
Sales manager was extremely rude when told we were not putting money down the way he wanted it he then decided to get loud and disrespectful unfortunately they lost business
Couldn’t be happier with the service we receive here at tri-county...Jesse Harney is a fantastic dealer who will work hard to make sure you are in the vehicle of your dreams!
The price kept going on. Took 10 hrs and to find what was wrong with the car. Over priced. 1500 bill Felt like I got taken!!!! Will never go back there... Be aware!!!
Walked in just wanting to look but not buy. Jesse helped me find a Jeep that fit what I was looking for and I drove away in a Jeep that I am in love with!
Absolutely love everyone at tri county! Sean Debs is amazing! This will be my 6th vehicle from tri county and never had a bad experience! Highly recommended! !!!!
Jesse Harney has been our salesman for a decade. Best dealership in licking county paired with the best salesperson and finance manger Mychele Fazio. Makes for one dynamite experience.
First off the salesman i worked with was very kind and tried working with me but after 3 days of trying i finally get a call saying we was approved for a loan to come in we get in there and decide we wanted a differant color car with the price being 132 bucks more...but since the fianace place was closed we would have to come back in the morning...well morning comes and i get a call say there was a mix up that i was approved for a 4x4 and not a fwd but they approved the 4x4 at the fwd price and now i cant get in nothing...terriable way to treat a customer i have contacted the newspappers and 6 on ur side and i have a meeting with them to give my side of the story...i will never do business with these incumbent people again and i will never recommend them to anyone..you just dont tell a customer yes we finally have you approved to just call the next day and say sorry my manager messed up the application and sent the wrong car in for approval
Andy and staff were very friendly, patient and accommodating.
Sold a Lemon vehicle and will not fix the situation. I guess someone has to get hurt from the vehicle before they will replace it or fix the situation. Do no go to this dealership. Poor Service. Go somewhere else.
Its a love/ hate thing here. Hate going because Ill spend money but love it because I know the staff will be genuine and caring. Mostly fast service even if going in asking questions or scheduling service.
I was treated with the upmost respect and the staff was very helpful and courteous to me and treated my car with care. Thank you all for working during this time and for everything you did...
This dealership is a joke I would never recommend this place to anyone. They sell junk cars I’ve bought two cars from them and both turned out to have problems.
Fast , very nolegable, patience, great communication, great deal on a beautiful car , Thanks AZ ELSON for ur patience and understanding, check out Az @ Tri County for ur next new car .
Ray did so much for our family to help us get into a vehicle we need at a price we can afford. I didnt think we could get a newer van in our budget, but Ray got us in exactly what we were looking for.
Great customer service. Put me in a car that had very few miles on it. And its a 2015.Thanks 😊😘😊
Excellent customer service! Fast! Professional! We drove from Delaware, Ohio to purchase our truck from Tri-county!
My salesman was steve Farrell and he was great, a salesman that was honest and helped me pick my vehicle. Thanks
Exceptional service ...Steve and Dennis are top notch and stand up guys. Found the car I wanted in 1/2 hour and was out the door in 2 hours
Awesome! Everything went smooth and I was very comfortable with the whole process! Mike Smith was very knowledgeable and respectful! Thank you!
Their appraisal department will damage your car and ask you if they can call you a tow!
Hey we had a great experience at tri county buying our new jeep Cherokee sport second jeep we bought from tri county would recommend going there.
This place sold me a lemon, they sold me a 2010 ram 3500 with warrantee, then to find out, the pick up had its egr valve system removed prior to me buying it.. if the shop did a proper emission inspection when they got the truck they would of found it.. but the lame mechanics and shop supervisor didnt look pass of their nose.. now the truck is in the shop and the shop supervisor cant even tell me when the truck will be done.. and service writer says one thing, and another one says something else, I hope the lemon law attornet can help me out on this.. I would stay away from this dealership, the sales department dont give a hoot when there is a problem, they just tried and beat around the bush with me.. i would highly suggest go to another dealership to buy a car/truck.. they have 100% lost my business,and ill go to walmart to get the oil change instead of taking the truck to that unorganized shop.
Great buying experience! ,George will look at all angles get you the best price and helps the less fortunate. Never think its not possible.
Fast and friendly service. Also, they recommend services or products but are not pushy about. Will be taking my van back for my next service.
Rick Arnett was absolutely amazing! Everyone at Tri-County were kind and helpful!! They made my dreams come true!!
Very nice people there,they work hard to get you approved on a loan.the salesman Mike is,very GOOD if i was you ask for him when you go in ..
If your going out to buy and your questioning anything, go speak to Josh Lane. Hes great with customer service and he knows his stuff!TEAM JOSH ALL DAY
Tony Taylor and tri county Chrysler did a wonderful job! I highly recommend them to all my friends and family!
I payed way to much for the vehicle they never told me there was previous front end damage even though they knew it was there and then I found out that the crapy repair job was more than likely done by them if I could it would be 0 stars they need to hire people who know what they are doing
Fantastic experience! Great customer service. I would recommend this dealership to anyone.
I was just here for a computer program on my Ram, since it took longer than the time stated Nick didnt charge me, that is what I consider great customer service!!!
Great experience, awesome service and very nice sales people. I send anybody looking for a car your way.
They were super friendly. Very patient and willing to help me find the right vehicle.
We love Tri-county, Chris walker is super easy to work with and helped us tremendously. they work hard to give us what we wanted
The salesman Steve was very friend and was not pushy. Would definitely recommend this dealer.
Tricounty treated me very well.. If you need a great deal go see Az. He did everything he said he could do!
I was treated right from the time I went in the door until I left. Called me with estimate and completed job guicker then expected.
I liked this place a lot. The service and their cars.. Im sure well get a Jeep from then next year
Mopar!
Steve & Dennis were great, no high pressure at all, definitely made you feel welcome, thanks guys.
Not pushy, friendly, let me do the shopping not them for me. Really helped me out. Rick was awesome to work with.
Great atmosphere, very attentive to our wants. Wouldnt go anywhere else to purchase trucks.
Two of the rudest sales people I have ever dealt with and this isnt the first time I have experienced this at this location they add addition fees to sell a used car 2000 dollars to be exact
This is were I buy all my vehicles, great prices, and great service department, wont go any were else.
Az and Steve took great care of me on a new jeep. If your looking for a new car they are the ones to go see.
Summer is the best part of the dealership. Ryans in service has his stuff together too
Worest service department in the area. Never have loaner cars to provide never give an eta on when a car maybe looked at and just assumes everyone has money to waste on a rental car.
Az and Steve took really good care of me..I just bought a Jeep and they made it easy.
Very clean place great service department and extremely knowledgable techs working on your vehicle
Great friendly service, I bought a 2013 Dodge Dart at an unbeatable price, 10/10 recommend
I have bad credit and Steve Farrell got me into a truck that fit all my needs and it didnt break the budget thanks steve
Always fast to get you scheduled, and are very timely with getting the service you need done!
Great experience very good service best salesman ever go see James hell definitely take care of you
Very friendly! Jessie is great salesman! Only car lot Ill deal with.
Thank you for working with my son or the purchase of his first car. It was a very good experience thank you again
Wonderful experience thanks Arron Moses for everything. I will be returning to you in the future and referring people your way.
Come in to look at new vehicles and 5 minutes into the conversation big bald guy starts arguing with my husband legit red faced arguing over a price range I would never recommend this place and will never even fancy the thought of buying a vehicle here big bald guy rough day?
Service SUCKS!!! Sold me a 2009 ram 1500 with credit card thin break pads. Not road worthy for one and two its illegal.
I have dealt with Tri-County several times now and I am very pleased with everything.
Horrible experience, bought my car Saturday, they were supposed to have the car done Monday ( with a tire fix) got the car Tuesday barely left the shop tire blew.
Had my car towed out to have a key cut and programmed three days ago stop out to pick it up and its still not done.
Was here for the MoPar Nationals party. Havent bought anything from them yet. I heard they are an ok dealer.
Very reasonable fast friendly service did an excellent job at an affordable price thanks guys
This is the best place for anyone looking for a vehicle or service and they are so respectful. Definitely 5 star.
The guys at Tri County were a great help in getting us in our Wrangler.👍
Az took great care of us and we got an awesome deal! Thank You Az and Tri-County!!
AZ hooked us up with a good deal an made the experience at tri county an enjoyable experience thanks a bunch
Tony was helpful, kind, attentive to my family and truly cared about helping me to find the vehicle I needed.
Total reviews rating 4.2
199 Reviews for Tri-County Chrysler, Dodge, Jeep, Ram 2023:
Review №1
2020-04-01Chris was outstanding! He explained every step of the buying process, and he did so slowly Incase we had any questions. He read over every term with us so that we could see ourselves what every term was going to be. The car we bought is excellent. The service we received was excellent. I highly recommend anyone to go to the Tri County dealerships for their next purchase!!
Review №2
2018-06-12I bought a van there and Ray was my sales guy. Awesome associate. Worked with me and very polite. The manager, Dennis was great too. I paid all cash and they got me on the road quickly. Would definitely buy from here again.
Review №3
2015-12-06I had an excellent time purchasing my car at Tri County. My salesman Tony Taylor was so helpful and amazing at trying to help me with my budget. He was great at helping me answer all my questions I had. I strongly recommend going to Tony if you are looking to purchase a vehicle. Tony made everything as simple as possible and I will definitely go back the next time I am car shopping. It was a great environment everyone there was friendly and personable.
Review №4
2019-09-23Great service. I mean seriously. I bought a vehicle through trade in on a Sunday! I gave them my info. Worked together with their salesman to ballpark loan possibilities over the phone for a week. They helped in every way possible to make it workout for me. Got a vehicle that I needed and a payment I can afford! Thats all anyone could ever ask for!
Review №5
2020-05-29I called yesterday for an appointment. The service department gave me an early morning appointment for today to check my car and was willing to do the work needed right away without having me make another trip back in. Since I live 45 min. away that was greatly appreciated. Great service!!!
Review №6
2019-06-03This was the easiest car buying experience Ive ever had. Jesse was so helpful and not pushy at at. Weve bought two cars from Jesse and weve been pleased both times. We simply said what we wanted, and what we were willing to spend for it. Jesse did his magic and was able to make it work both times. He was honest, helpful, and went the extra mile to get me exactly what I wanted. Thank you for everything Tri-County, youve gained lifetime customers.
Review №7
2019-03-16Thanks to Mike and Jesse, Im driving a new Jeep Compass! Both guys were very helpful and if one was busy the other helped me, they each new what was going on with my deal. I thought this was a great service selling point. There was no pressure either, which is good. I would highly recommend Tri-County.
Review №8
2012-08-03Wonderful dealership with honest employees who really do seem to care about their customers. I as provided with a bevy of options, and each option was explained to me clearly. They didnt rush me to "make a sale"; they allowed me to take all the time I needed to make an important decision. The finance department was wonderful and courteous, including the individual I dealt with. I highly recommend take a trip to this dealership the next time you buy or lease a vehicle.
Review №9
2020-04-06Finally an honest place that doesn’t play games and will give you a fair deal!! Steve and Dennis that run the used car business were great guys to deal with. By far the easiest deal I’ve ever done. Honest people which is hard to find nowadays. If you want a used Jeep, make this your first and only stop.
Review №10
2013-07-11I liked the fact that they werent all over us the minute we stepped on the lot. Sales Rep was relatively new to the business and was a bit weak on product knowledge, but he was friendly, helpful, and got us answers from others. They offered a very good price - below invoice, below Edmonds TMV, and sealing the deal was relatively straightforward and without a lot of BS.This was a positive experience and Id visit this dealer again. Very happy with new jeep.