Tool & Truck Rental Center at The Home Depot in Reynoldsburg

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Phone: +1 614-868-7404
Site: https://www.homedepot.com/l/Bric...
Opening hours
  • Monday:6AM–9PM
  • Tuesday:6AM–9PM
  • Wednesday:6AM–9PM
  • Thursday:6AM–9PM
  • Friday:6AM–9PM
  • Saturday:6AM–9PM
  • Sunday:8AM–8PM
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Total reviews rating 2.8

11 Reviews for Tool & Truck Rental Center at The Home Depot 2023:

Review №1

2021-08-24

We ordered a rear tine tiller online 150 deposit. And pick up time 8am on 08-23-2021. When we got there they said they didnt have it in their computer but charged our card. So instead of only paying 150 now it was 300 plus hourly fees. I rented tiller 1586 which the blades were dirty and grass was hanging out before i even used it. I have the before pictures When i brought it back some guy name owl or something african american said he was gonna charge me 100 dollars because it had mudd on a blade. I said sir we washed this looks better than when we received it. He was cussing at us and telling me now he has to wash it . Then he went back inside and a guy name clyde came out checked our machine made sure it worked and said that it was clean and looks great and if he had to wash mudd on a blade piece he would do it himself and not to worry about it. That owl guy should be fired!!! No customer should be treated that way! And tip for rentals make sure people know how to use the machine and cleaning details we didnt know the back metal plate lifted other wise we would of done that to clean the blades better. We are coming back today to speak to managment! Unbelievable!!

Review №2

2017-07-28

Terrible service. Rug cleaning machine is junkI should have known when he said he didnt know if any were working right now when I walked in to rent it! Didnt suck water back up and wheels didnt spin properly. Barely moved on my carpet without pushing hard. When I dragged it back immediately and said it wasnt working mgr refused to refund me. I even offered to just pay for the hour I had it and she wouldnt oblige. So I dragged it back to my car to get my 4 hours worth! Spent thousands in Home depot over the yearsWont get another dime out of me or my husbands fence/deck company for lumber!

Review №3

2016-04-03

The Home Depot staff at this location are very kind and helpful. They all are very knowledgeable about the areas they work in and if they dont know something they find out for you right away. The prices are a tad bit high on some items but its well worth the extra buck for the service and quality. Another awesome service is their tool rental shop. I was able to snake my entire house in three hours for about $20. Saving me at least a hundred or more dollars in plumbing service expenses. Lowes or ACE Hardware do not offer that service.

Review №4

2017-05-04

It never fails anytime I go in the Home Depot it is a bad experience. Whether its dealing with the rude gentlemen at the tool rental or in the lumber department they are are all older bitter gentleman. Went there today to get an estimate on the materials needed to build a deck the older man told me it was a strenuous process and basically tried talk me out of needing it. Then he proceeds to give me a rough estimate using his phone and scratch paper that was completely wrong. Little do he know I had it done by home depot and my estimate was around $1,300. He gives me an estimate of 10 to $15,000 which was completely ridiculous expecially since, I had it done before just lost the paperwork. Should have went to Lowes first. I always tried to give Home Depot a chance, because they are close to where I live but they find a way to mess it up. Normal day at Home Depot not shocking.

Review №5

2017-07-06

Went in to rent a floor sander, talked with a knowledgable guy and he was great, had used all the products on his own home, but they were all sold out.Came back a week later and their equipment was broken, I asked the tool manager if he had experience with the next tool down, buffer/sander. Instead of telling me he had no experience I got the response, Well if you are not comfortable with this tool you should..., I responded that I didnt need a psych evaluation just his experience. He did get on the phone with the Hamilton rd store and reserved an HTC machine. The person confirmed it was in and even went and checked the machine. I arrived a half-hour later to that store only to find a under repair sign, on both machines. The maneuver apologize for the mixup and I asked him to call the Clveleand rd store and check availability. He did and reserved that machine telling them I would be there in 15 mins. 15 mins. Later I walked in to the Cleveland ave. store and there was my machine in the front by the check out. I gave the man my name and informed him that the manager at Hamilton had just reserved the machine in my name. He said, Sorry dude, I am in the process of renting the last HTC (the machine I reserved with the manager 15 mins earlier), to this guy who just walked in. I flipped out. My manager just left and didnt say anything about a rental being reserved.Done!Spend $2500/year with Home Depot for the last 15 yrs and have will not spent another cent with these baffons ever again.

Review №6

2014-05-08

Tool RentalCall before going to rent a piece of equipment and thats clerk failed to tell me over the phone that the tool was out of service after driving 50 mile round trip . Make sure you ask him if the equipment is working before you go

Review №7

2017-03-19

Tool rental computer is rediculoulosly slow. Took poor sap in front of me 15 minutes to pick up his serviced rototiller.

Review №8

2017-07-15

I am at the Home Depot on Brice Rd and the workers that are in the tool rental dept are very unprofessional Becky and Billy has no clue he was helping me and then just walkes away I have been standing in this line for 45 minutes and then the lady tells me I still have to wait after she takes care of the other customers I am calling Customer service and closing my account and will never return to another home depot 12:38 Saturday July 15, 2017

Review №9

2019-01-27

Use the trailers 3-4 X a year great prices and equipment, but make sure hitch is secured.

Review №10

2020-08-25

Always have what I need.

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