In-store shopping
Yes
Toledo Gold Exchange in Toledo
Categories
Location on the map
Toledo, Lucas County, Ohio, US
Service options
Delivery
No
Health and safety
Mask required
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Offerings
Buys used goods
Yes
Planning
Quick visit
Yes
Payments
Debit cards
Yes
Phone: +1 419-720-1999
Site: https://www.toledogoldexchange.com/
Site: https://www.toledogoldexchange.com/
Opening hours
- Monday:9AM–6PM
- Tuesday:9AM–6PM
- Wednesday:9AM–6PM
- Thursday:9AM–6PM
- Friday:9AM–6PM
- Saturday:9AM–5PM
- Sunday:Closed
Comments (54)
Friendly employees, nice selection of jewelry, and good prices. Very helpful and polite. I recommend coming to Toledo Gold Exchange for buying, selling, or getting a loan.
My wife and I thank you so much! Hey Ross... she gave me your name specifically to say thank you too! You guys were right there when we needed it. Fair and honest! Please folks, don’t trust your valuables with anyone else. If you’re selling, you’ll get the top price; and if you’re seeking a loan, you’ll get an honest and respectable cash loan. That was our experience. Well wishes to your customers and thank you very much again!
If youre looking for a place to pawn or sell something Toledo Gold Exchange is definitely the place to go. Ross was amazing and at no point did I feel as though judgement was being passed on me, which is rare when going to a pawn shop. I was offered a fair price at an understandable rate. You are given a 90 daay grace period & unfortunately I well exceeded the 90 day grace period due to unforeseen circumstances. I was honestly worried that the 2 pieces I took a loan out on would he far gone. However, I was fortunately wrong! They stop receiving payments & allowing pickups at 5 p.m. on Saturdays & I arrived at 5:25 p.m. I called the number, Ross answered & told me to come on in. He quickly retrieved my information & my 2 pieces. I paid the amount borrowed along with the interest & I was on my way. I must say I was truly impressed & greatly appreciative! Thank you so much for genuinely caring & for having compassion for people during their trying times!!!
They would not buy any of my items. Im pretty sure it was because they were just about to close down. I offered the one gentleman a rare coin and he said I dont know what this is so I dont want it. Im never coming back here again. This was a waste of time and a waste of gas.
I have nothing but great things to say about this business! I have purchased tools, computer gear and movies there, as the prices are lower than items to be found on Craigslist from sellers I dont know. I dont usually recommend businesses to others, as I wouldnt want a friend to have an issue with me if something were to go wrong, but I have sent many good friends there with good reports back consistently. In particular, witnessing the main guy there (Ross) designing a beautiful ring on sophisticated CAD software with impressive skills led me to send a longtime friend in with his fiancee, resulting in one of the most spectacular wedding sets I have ever seen. Their happiness with the rings gets recited over and over every time we see each other.Its great to see a local business with such high standards of service and attention to detail, with integrity at its core.... Go see them!
My 13 year old son found a post earring at Cedar Point, so we brought it here just for grins. Turned out to be nothing, but the staff was very helpful. Took the time to talk to my son and show him things on the earring. Great place!
Love Toledo Gold and Silver exchange! These guys are awesome they have helped me in a bad time. They are fair very caring and always treat me with respect. I looked all over for a place to go and the only place that really cares about their customers is Toledo Gold Exchange. I will never go any place else. they are the best in Toledo.
Great people. Great prices.
I was at Toledo Gold Exchange the other day and had a great experience. I always have a positive experience when I come here. The staff (Ross and Will) were very nice to me and helped me get what I needed. I always leave there happy. Thanks guys keep up the good work!
A great place to sell your unwanted silver/gold. Very curtious and helpful service and only waited 15 minutes for everything to be processed & paid. Will definitely be returning to sell more items in the future
I have to say in my experience with them Ross has helped me so much to make sure my belongings that I inherited from my mom after her death its been a great experience with I would recommend them to everyone thanks guys for all your help
I wouldnt even give them a 1 star! They have NO customer service skills! They lock themselves behind a counter and when you call prior to see if they will give you anything for name brand items worth at LEAST $1,000 they wont give you anything! I wasted my gas and time driving to this place to be told they would not give me anything for my husbands laptop(would have been paid back in 2 days) they told me it needs to be full charge beforehand...would have been nice if they could have told me that ON THE PHONE BEFORE I LEFT HOME! Please go somewhere else...these people are a joke! The guy behind the glass also complained about my daughter being behind the counter....she wouldnt have been back there if you ran that place like a normal store and not a bank vault! Pathetic!
I was late making my payment and thought for sure my items would be gone however when I got there the gentleman explained he knew it was tax time and was trying to hold off on getting rid of peoples items that didn’t pay. I have never been so relieved I cried almost the whole way there thinking they were gone and they weren’t! Most places would have gotten rid of your items the day you were late but not here! I highly recommend this place to anyone!!!
Had a very good first experience going here, I went to get some links took off my watch and I asked how much they charged and he said he would do it for free, I was really happy with how he fixed my watch and he was very nice, very fast and they have a lot of pretty jewelry for a decent price
The staff was very helpful and knowledgeable. With their help I was able to find the perfect Christmas presents for my family. I would like to say a special thanks to Ross Decrane.
I have been coming here for about two years and every time I have found what I wanted at a great price , thank you!
Ross is great!! Great service , very friendly..and really helped me out in time of need..im so greatful. If u need some cash till payday or u wanna treat yourself ..good products for good prices . thanx ross ..5 stars
Loved this place!!! There so trustworthy and truly caring. I got my wedding ring from there and got a few other things there. Its so nice to have this place in Toledo.
The staff is friendly, fair and knowledgeable. I always tell my friends about the great service Ross and his crew have provided for me.
I love this place! So trust worthy and very kind to their costumers. I have bought many Video games and presents for my family members from them.
I am a very pleased customer of Toledo Gold Exchange. Went in to sell a few rings and Ross and Shane were very helpful and professional. I will definetly be going back!
The only place I trust to buy gold or silver fromVery knowledgeable and friendly staff and the prices are right!!!!!
Always extremely helpful, polite, and knowledgeable. Never a long wait for customer service. Clean, safe, and well managed. Convenient location and hours of business. Highly recommended!
Always good deals on good stuff. The staff are always professional and courteous. Best spot for picking up something or getting some quick cash when youre in a jam. Stop by and check em out.
They were very knowledgeable on the items I brought in. They gave me advice and knowledge on what yo do some items they couldnt take for what I wanted for the item. Thanks for a enjoyable experience.
The guys here are very intelligent, fair, and honest. Very polite theyve treated me with respect. Good people here at this address.
AWESOME STAFF!! EXTREMLY helpful!!I go here often and have never had a problem.... very fast and friendly... AMAZING CUSTOMER SERVICE...
Helpful, willing to work on getting the best value for what I was parting with and a great place to sell or get a loan for jewelry and electronics! Thanks guys!
These guys rock. They get you in and out quick, and have the best prices in town. Keep up the good work fellas.
The staff and people are very friendly and professional! I will continue to shop and conduct business with Toledo Gold Exchange for as long as Im alive.
Bought a laptop there so far its awesome the guys that work there are so cool and can pretty much help with anything I love the place...
Great customer service , great items and prices. They also have a good layaway option and loans
I had a broken chain i asked 75% they offered 80% and i got the 10%. Nice people i will send my friends and family there.
Great service awesome people working there I came in expecting less then what I got i will definitely come back thank guys - Catrice
Best loan shop in the city! Definitely recommend it always helpful and great service
Always politeBeen dealing with them for yearsVery reasonableLay away too
They gave my Lil brother a power pack for free nice people
They help who they want to help. If too new they can’t do it . If it to old they can’t do it. It got be something they like I guess
Great place to go and find a piece of jewelry for an amazing price
Terrible!! They dont buy anything or test anything..very rude..dont go here its a waste of your time
These guys do it right , fair , honest , professional , always helpful .
Willing to work with you. Which is great, when money is tight.
Good and never no problems and there always nice
Great customer service!!! Thanks guys!!!
Total reviews rating 4.7
54 Reviews for Toledo Gold Exchange 2023:
Review №1
2022-05-09Went in here for first time today and gentlemen was very helpful and nice. Any questions I had they answered and they didnt rip me off and were upfront and honest about value and prices. Looks to be best rated one in this area too so I highly recommend coming here to find or sell jewelry :)
Review №2
2022-01-26I absolutely love this store !Eric & Ross are the best , helped me pick out 2 beautiful gold chains for my grandsons for Christmas. Already looking at buying myself really nice ❤
Review №3
2021-10-29BEWARE! PURE HUSTLERS WHEN THEY TRY TO BUY YOUR GOLD. I asked for ball park figure on specific amount of 14k gold jewelry they started by saying 80% of spot then studarded to 70% because guy in background of phone call tried a quick correction to leave negotiations open type gimic. Check daily rates people for your specific item. Dont trust or go to these rip off artists glad I called prior to driving from republic ohio.
Review №4
2020-12-17I visited Toledo Gold Exchange today and the environment was clean and professional. I Was assisted by Ross DeCrane, I was looking for a charm for my bracelet and he helped me find the perfect charms.Ross was very friendly and professional.Thank you again and Happy Holidays!
Review №5
2021-05-04This is the Best Jewelry & Pawn Shop in Toledo. People the entire Staff Friendly, Helpful & Caring they treat You Like Family. They treat You with Respect & They go out of their way to help You with Any Ptoblem they can. There is no other Jewelry store in Toledo Like Them & I Highly Recommend to All My Family & Friends. LOVE you Guys God Bless Each & Everyone There Shane & Ross Are The Best. THANK You for all Your Help thru The Years of it werent for You Guys I dont know what I would have done some days.
Review №6
2018-08-28Ross and Will are the most amazing employees there! Ive dealt with them for over 2 years and have got the greatest customer service from a pawn shop ever. Will refer to anybody that needs a good pawn shop. I will definitely return!
Review №7
2020-01-09So I took 2 old pieces of jewelry I inherited and then the owner or manager?? Ross. I had spoken with over the phone week prior told to come on in to deal with him and that he would pay top dollar for what I had well he didnt do that offers me $270 for what he thought it was worth I go 8 miles the down the road and am offered double what he offered me and to be honest wasnt surprised at all but was fooled over the phone and I suggest everyone take your jewelery multiple places before selling your gold/silver to many rip off artists
Review №8
2019-09-09I came in on a Friday afternoon probably around 15 minutes until closing time. I was THAT customer. Anywho, I walked in and was greeted and the staff behind the counter was very nice. Ross assisted me and after confessing I had never been in a pawn shop before took such good care of me! So honest and even took a little time to get to know a piece of my story. Highly recommend this establishment!!!
Review №9
2018-09-26This place is Amazing! The staff are courteous, professional and genuinely care about customer satisfaction. The store is clean & appealing. They have an extensive selection of merchandise, and competitive prices. I have been a customer for almost six months, and I refuse to take my business to any other local shop (including the Tri-State Area)! Ross is a terrific person, and has always treated me with respect and seems to have my best interest at heart. I highly recommend this Store, whether you are buying or selling, you will never be disappointed!
Review №10
2020-06-13I always have a great experience when I go here. The staff is always very nice and know their stuff. I wanted a few things appraised and they were very helpful !! I highly recommend this place to all . They also design awesome jewelry !!