Kerbside pickup
Yes
Tire Discounters in Heath
Categories
Location on the map
Heath, Licking County, Ohio, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Same-day delivery
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible seating
Yes
Wheelchair-accessible toilet
Yes
Offerings
Oil change
Yes
Amenities
Mechanic
Yes
Toilets
Yes
Wi-Fi
Yes
Planning
Appointments recommended
Yes
Payments
Debit cards
Yes
Credit cards
Yes
Phone: +1 740-281-3611
Site: https://locations.tirediscounter...
Site: https://locations.tirediscounter...
Opening hours
- Monday:8AM–7PM
- Tuesday:8AM–7PM
- Wednesday:8AM–7PM
- Thursday:8AM–7PM
- Friday:8AM–7PM
- Saturday:8AM–4PM
- Sunday:Closed
Tire Discounters in other cities:
Comments (199)
Absolutely love it here, they are all fast and friendly, great customer service, and they helped me with everything. Any questions that I had they gave me an answer, they were also great at explaining the stuff to me as well. Will definitely be bring my car back here.I want to update my review. My first review was left 6 years ago. Even to this day I dont trust anyone else working on my car. Patrick is always nice and a hard working dude. I enjoy the fact that theres finally a female working in there as well. Just something you dont see often. They even notice that my windshield wipers were a little worn out and asked if I want to get new ones. Ive been dreading putting new ones on for a bit now. TD has never disappointed me and I always left happy with their work.
Service was good and team was helpful, however your online appointment process needs to be better. My first tire selection was not available so they called me before my appointment to select different tires, which I did. When I arrived on appointment day I was notified my 2nd choice was not shipped to the store, so I had to choose a 3rd selection. Not a huge deal, but definitely an inconvenience.
Tire Discounters in Heath Ohio was amazing! I got 4 new tires and they did whole package including free alignment and checks! Patrick and Lance and AJ are amazing people and great customer service and friendly staff band very knowledgeable! Keep up the amazing work! I highly recommend them!
The employees are friendly and considerate. The waiting area is clean and coffee and water available.Work was done within the time quoted. I have been a repeated customer and will return again
The crew at Tire Disconters really helped me out with an emergency tire fix while my son and I were visiting from New Jersey. They took my car right in even though they were already booked for the day and fixed my tire right away so that my son and I could enjoy our day! It was very nice of them and the stores bathroom was very clean and the staff was awesome!
Because I was just looking and just wanted to price some new tires for my car. But I cant afford a little bit over $500.00, for just four new tires. And I think that I will just go back to the place where I got the ones at that are on my car now. Because I got them 3 years ago and I only paid $165.00 for all four of them and that was melanin and balanced and put on my car.
I had a great experience. And they took care of me on price. My son said he had a good experience with them a few years ago. I will definitely go back when I need work on my car.
Went in without an appointment. I was planning to leave car over night if they could get to it the next day. They had tires installed in an hour and a half. I was really surprised on how fast it was ready. Thank you!
Beware. Took a flat tire to get fixed. Called me and said that the tire had two punctures in it so close to each other they wouldn’t be able to patch it. Said it was a staple that caused the leak. Recommended replacing it. They had also told me something similar for another tire I took the earlier in the week, so I went in to look at the tire myself. They sprayed water on it in front of me. Only one leak. Turned out they had never even taken out the metal that punctured the tire. They did that and it wasn’t a staple at all. Still only one leak. They then sheepishly proceeded to fix the tire.
Patrick and his team were amazing. My truck was making a grinding noise. They told me to bring it in on Saturday even though they were slam they were able to take a lot at it and fix it by end of day. Excellent work.
Outstanding service. Ill be going there again in the spring when my wifes vehicle is ready for a new set of tires.
Took my wife’s car here because of the price for the work done, which was almost $200 cheaper than I was quoted by competitors. I’ll come back because of the excellent customer service.
Very busy place. Prices were a little higher than we expected but it was an emergency.
I had put getting tires long enough. Its so hard to schedule with work and kids. They made it so easy. Picked up my car and brought it back!! Thanks so much! And reasonable price!
Found a screw in my tire last night, 24 hrs prior to leaving on vacation. Tire discounters were able to get me in and fix my tire before they closed. They had 3 great representatives working their desk area which were very helpful, quick and very well trained. There was an unpleasant customer in there at the time and what was probably a manager or supervisor handled the rude gentleman with ease. Very impressed with how all them were professional, helpful and made the start of my vacation calm. Highly recommend!
Over $100 to mount and balance 2 trailer tires!! Save your money and go to GoodYear! This is crazy
They have great service with friendly employees. Their prices are reasonable and their work is reliable. They dont do scare tactics when telling you about other things that might be wrong with your vehicle and even offer for you to bring the parts in yourself and they will install.
CJ is great worker and deserves a raise! Always fixes the issue and helps the stancy boys 👌🏼
Great experience overall. Very friendly staff and very quick turn around. They had my tire patched in less than an hour, I would recommend this place for all tire repairs. I will be back in the future for sure if I have any more issues.
Great prices, friendly service, gave me military discount when he found out I was military. I didnt even think to ask. Very pleased.Update: 10/2020 brought my car in for an alignment after replacing a hub bearing- they did not perform the alignment- because they checked it and it didnt need it. THAT is honesty. They thought I had multiple TPMS sensors out but found out it was only one. They replaced it for a reasonable price and it was done right. I was able to leave my car over the weekend and they kept it safe and sound. Honesty in car repair is hard to find but these guys do it right!
They do a great job making sure the customer is taken care of and do their best at scheduling you in as quickly as possible. I have taken different trucks and cars to them for tires, alignments and other problems and have always been treated well. Also their pricing is very competitive.
Friendly group of guys. Took about an hour to get my tire done. They found an issue wit a bolt and made sure to let me know right away. Also the cheapest place i found to get my size (19) tires.
I just want to say how awesome and helpful the staff is. They always have assisted me with any of my vehicles. Patrick, Steve, and the team are genuinely kind and happy to help me out.
Ive been coming here for over 10 years. These guys are always straight forward, honest, and reasonably priced. Any expensive work quoted over the years I have sought second opinions for and they are always correct that the work needs done. As such,, you can be confident you wont be sold something you dont need which is something I appreciate.
Deck person very rude. Said they didnt have my car in the system. Asked me if i was at the right location. I said its in your parking lot. He realized the bill was cash out. Very rude. I dont believe this person is still working here. I will not do business at this location as long as he is there. I own 5 cars so its your lose.
Scheduled an appointment Tuesday the 15th, for tires and shocks on Thursday the 17th at 1pm. The last thing the guy said on the phone is “I have you down for the 17th at 1pm.” Arrived around 12:40 pm, on the 17th, to check in and they told me my appointment was for Friday at 2pm. A call would have been nice if the appointment time needed changed. Hour round trip for nothing.
This is my go to shop for any car repairs I need. One time my car broke down in Columbus and I had a pretty pricey tow all the way to this location for repairs. Turns out it wasnt something they could do, and I had to take it to the dealership. However, they covered the cost of the tow since they couldnt do it. Ill never go anywhere else after that. Great service and they definitely take care of their customers!
10 stars. Great service as always. This place has always treated me like a valued client. Never had a complaint.
I bought tires from an online store not affiliated with discount tire whatsoever. I took them to discount tire to have them mounted and balanced, and an alignment performed. everything went well and I picked the car up after hours. On the ride home the steering wheel was off center and there was a thumping noise from the left front tire. I knew they were cheap tires and that could be the problem but I wanted it checked out. I set up an appointment to bring my car back in to have my alignment corrected and have the tire checked out. I advised them I know I didnt buy the tires from them and wasnt asking for a handout for the tire noise. I again picked the car up after hours and found the alignment was great but the tire noise was still there. There was no mention of a fix done with the tire. I took my vehicle to another shop and the technician found that none of the previous wheel weights had been removed prior to balancing the new tires and they were not close to being balanced. A road force balance was performed and all tires, and wheels passed with 20lbs of road force which is within spec. No more noise. I would use them again because they gave me a killer deal but will definitely have everything double checked as I recommend anyone do.
I’ve never made a review for any place before but these guys easily deserve 5 stars for all they have done to help me over the last 5-6 years. Patrick and all of the guys at Tire Discounters are the nicest guys and have always helped me out when I am in a bind. I usually do most of the work to my vehicles myself but anytime I get a chance to bring them to this specific Tire Discounters, I do. I have sworn that no matter how far I live away from this location, I would almost always bring my cars to this TD in particular. They’re very straightforward with you and do the absolute most to help with what they can. Honestly always look forward to the next time I see these guys even for the worst reasons.
Been going here for years, but Ill share my most recent experience as it sums up how I feel about the business. I brought them a flat tire to inspect and we determined that it could not be saved as the bead would not seal. I run low profile tires so this was expected. About a week later I brought them 4 new tires to mount on the car and showed up as a walk in. As luck would have it they were able to squeeze me in on a very busy day before closing time. They have always been very courteous to me and informed me about the current state of my rims.TL;DR The guys running this shop have always tried to be helpful when I walk in with a problem and dont make it their mission to upsell me on things I dont need.
Amazing service! Came here today when I had a dispute with another tire company. I worked with Patrick, dude was awesome. He and his team got me in and out in less than 45minutes (really good for tires if you don’t know). Their customer service was exactly what I want from any service industry. They have earned my business, I wanna any to say thank you to them for being hardworking and honest.
Steve was an awesome person with awesome customer service. He was very pleasant and easy to work with. Upfront and honest about everything and also very knowledgeable on everything. Great experience would recommend. People like him make a business or a company what they are. You need more people like Steve.
I brought my Camaro in for wheels, tires, and lowering springs. After they were done it wasnt long before I noticed a noise like something was loose when I took turns kinda quickly. I brought the car in for brake and rotor install and an alignment. And I asked them to look everything over to try and find the source of the noise. Well my performance mechanic found the source of the problem when he got the car in the air. All the of the strut towers had loose bolts. And the rear driver one had a bolt that was back out at least an inch. They obviously didnt tighten the bolts properly when the springs were done and when I brought it back and asked them to look at they obviously didnt look at anything because they wouldve found the bolts they didnt tighten properly. I wont be bringing my car back. And advise those who do go here to stick to tires and brakes.
As always, great service from the knowledgeable sales and service professionals. Patrick is truly awesome and always pleasant. I drive a lot and usually am getting an oil change every 6-8 weeks. I will always bring my vehicle here for servicing and it’s always great service. Patrick and all the rest of the Tire Discounters Heath, Ohio store location staff are the best.
My tires I wanted unfortunately never made it to the shop, they made it right. They were very quick in getting my car done!
I have been there twice in the last month. Both times, service had been good and quick...known costs of front, they have a variety in stock. In one repair, other tire repair shops either had to special order the tire it or couldnt locate it, its a popular size and their lack of knowledge made me realize Tire Discounters was the best choice
They completed my alignment to the specs I asked for but somehow managed to break the key ring section on my key fob. when I brought it up while being checked out he denied it without even asking anyone else. I know for a fact it wasnt broken when i dropped it off.I sent an email/contact form through their site and have yet to receive a reply, likely not expecting to hear back.week update: still no reply from their support email.weeks later never heard back. absolute joke. a shame because they came recommended but I wont be a returning customer to take care of my tire needs for my 3 vehicles.
Made an appointment for a tire rotation. Unfortunately it took over 45 minutes. I arrived 5 minutes before my 12 PM appt time and my vehicle was not pulled in to the bay until 12:20 PM. A vehicle that arrived after me was pulled in ahead of mine. Also when my vehicle was done it was left running in front of the building for several minutes until the one person behind the counter was free and could finish my checkout. Normally I have received much quicker and better service at this location.
The staff here is always friendly, knowledgeable and very helpful! Whenever I have a tire change, issue or question, they are my go-to. I won’t even go to a different location even though one is closer now that I have moved. The staff here is phenomenal!
Was told needed new tie rods (was going to charge me 500 for parts and labor) took into dealer ship the next day was told they were fine and they did the alignment for me. They also didnt get the balance right I can feel it as I drive. Was my tire shop, wont go back now.
Fast and friendly! They were as busy as a tire shop gets on a Friday afternoon when its 70 degrees outside. They worked hard to get me in close to my appointment time. Had me back on the road fast with a printout of my alignment specs and friendly advice on what I can do to prolong the life of my tires. These guys rock!
I was in pretty serious need of new tires. I dropped my car off at 5:00 on a Friday, fully expecting that it would be at least Saturday afternoon before they’d be able to get it done. They assured me that they could have it done the same evening, and they totally delivered.If this wasn’t good enough news, I learned that they upgraded my tires. I had picked out a set of tires, and after I left, they discovered a mistake in their inventory. They didn’t have a full set for the ones I had chosen, so they bumped me up to the next level (a significant difference in price) at no additional cost to me.My vehicle has never ridden so smoothly. I’m extremely pleased with their service, and will certainly return for additional services. Thanks, guys!
First experience great. Bought 4 continetals.Then needed one of tires patched. Was heading out for vacation the next day.Called the store and they said they were busy but bring it up and shouldnt be a hour. I drove 35 minutes up there just to have the manager tell well get to it in about 4 hrs.I told him what was told to me and he said tough! He wasmt gonna squeeze me in. So I went elsewhere and paid to have my tire fixed so much for free flat repairs. I called corporate and got the runaround. He should have honored what the gentleman said on the phone or told me to come in later. Not tell me he wasnt going to fix it for 4 hrs. Shop elsewhere
Referral from my mechanic, excellent customer service. Update: over the last 2 years I have experienced above and beyond customer service every visit! I bring all of my vehicles here for outstanding service. I highly recommend these top notch industry professionals for all of your automotive needs.
Great job on my tires, fast appointment time.
I took my car there and left it there a few days while waiting on a/c repair to be done. After a few days I called for an update and was told that they could not fix it because they could not get a certain dealership tool. They said for me not to worry because they werent charging me for it. I lost my car for a few days and probably would have lost it a few more if I hadnt stayed on top of calling them.
Very good experience. Very knowledgeable staff and also very easy to deal with. I stopped in to get tires and it turned out I needed some other work. They were very easy to deal with on this as well and the price was great. I feel very good about my investment.
Ive had great experiences each time I come. Unlike most chains, they do not bully you into getting something fixed then and there but will explain and save your quote in case youd like to. I love my warranty and prices- saving more money getting new tires than when I bought used and had to get repairs repeatedly. Theres a reason that there are always plenty of customers here! But yet still does a good job on time despite the demand.
Had a new car (used but new to us), on our way to the beach for vacation. Pressure loss in two tires, waited for roughly an hour in a busy store (much shorter wait than expected). They repaired rim leaks quickly and for free! Incredible service. Thank you.
UPDATE (11/7/19): 2 months later and Im still waiting for the credit for my 2 good tires (originally purchased and placed on vehicle in June) after this store threw them out rather than placing them in the vehicle as requested and told had been done. I was originally offer $50 per tire ($100 total) and told to let Patrick know if that was acceptable or what I required. I have done so on multiple occasions in-person, via message through store employees and over the phone. 3 weeks ago I was told he (general manager of Heath location) or Mary Hise, who he had to get approval through would reach out to me that week. I received no communication. Today I called and spoke to Patrick again and was told he apologizes but when he reaches out to someone above him he expects them to follow through. Obviously that is not happening. I reminded him as a manager, the person Ive been communicating witb, and having told me he or she one would get back to me that week it is/was his responsibility to follow up/through on his word and this customer service is unacceptable; especially from a manager.I would like to say I expect a call back and credit of $200 to my account immediately.ORIGINAL: As a repeat customer of this location, Im EXTREMELY unhappy with my last experience (8/27/19-8/28/19). After being advised buy another store I needed 2 tires on our large SUV, we chose Tire Discounters in Heath, OH to replace all 4 tire (matching set) for the price and free alignment. I specified we wanted the 2 good tires returned to us and to place them in the back of the vehicle which was agreed and immediately noted. Shortly after my scheduled appointment I received a voicemail and called back to hear they were unable to perform the alignment because the vehicle required a new wheel bearing which they noted had obviously been replaced recently but a bolt had been sheered off because it was left loose. They also said the opposite side required new upper and lower ball joints, pender and idlers arms. All together with tires they quoted $2,000. ***This was not happening without a second opinion.***Unfortunately they had already replaced the tires or I would have asked for them to wait on those as well. I picked up the vehicle and asked about the 2 good tires. I was told they were already in the back of the vehicle. After driving over 30 minutes home, I found the tires had in fact NOT been returned to the vehicle. I called the shop immediately and they apologized, said they pull them right away and have my name placed on them for pickup the next day. When I stopped to pickup the tires the general manager, Patrick, informed me they did not have them and all their used tires had been picked up early that morning for recycling. I explained the good tires had less than 15,000 miles on them (Cooper Discoverer HTPs) and it was not acceptable that they were now just lost. I asked for a resolution and was assured theyd find a resolution and get back to me ASAP.UPDATE (9/7/19) we found out the wheel bearing was fine but a bolt was loose leaving too much play. It could be tightened but we decided to replace it because the part was under warranty and replaced the other side this time too.As for the upper and lower ball joints, pender and idler arms... None of those parts need replaced either.We do plan to return for the free alignment we were given a raincheck for but my husband will remain with the vehicle this time and we will not use this location again.As for the two good tires they did not return, we are still awaiting a resolution. I called Patrick this morning and was told they had not had anything similar come into the shop yet. I was surprised he thought that was an acceptable resolution, as we certainly did not expect to have to wait indefinitely or even this long. I would have expected hed call with an update on how he planned to resolve his teams error with the tires within a day or 2 of the issue being brought to his attention.Patrick, Justin, Brent, and the rest of the team involved... This is unacceptable.
Great customer service. Have been using this location for all our tire needs. Also have had other maintenance work done here as well.
Came in to the Heath location with an odd request, needed a wheel stud torched out and was worried about potential damage to my rim. They were quick, easy on my wallet and I couldn’t even tell there was a heat source near my wheel at all. Customer service was great as well.
I was a walk-in but did not expect to spend almost 5 hours waiting for my vehicle to get tires rotated and one tire replaced. The replacement was not an issue. I appreciate that the associate replaced the faulty tire under warranty. I went home and realized that my spare tire had not been put back in my vehicle. I was not happy to have to drive all the way back to get it the next morning (as it was almost closing time 7p before I got my vehicle back).
Patrick and Mychal are always friendly and helpful. I have gone to them twice for sets of tires. Once was in the middle of winter and a snowstorm to get all season tires instead of the summer tires. They worked me in and had me out the door with quality work done.
Always professional and courteous. Everything is explained in terms that you can understand. This store is the best place to go for all your automotive needs. The front counter guys are always straight forward and polite (Patrick, Justin, Jim). And their techs know how to do it right( Steven, Jordan, etc.). Keep up the great work fellas!
I had an outstanding experience! They are friendly, quick, and do a quality tire install. I highly recommend Tire Discounters in Heath, OH!
If your looking for a tire and repair shop look no further! the prices are hard to beat and the service is fast and friendly. I have spend thousands of dollars with multiple trips at this location and every time its been a great experience. ive had 2 tires get holes in them and they repaired them free of charge ( a 24.99 cost) and when i buy tires they throw in free wiper blades...etc. so if your looking for tires or service give these guys a shot. youll be glad you did.
I have been a loyal Tire Discounters customer for years, but I will not be going back. I went in for an oil change and was told that since I did not have an appointment, it would be a couple hours. People who had appointments would be going before me, which was understandable. After 2 1/2 hours and seeing numerous people come and go before me, I decided to speak up. I was told there were still cars in front of me and that I should “make an appointment for a different day” after already wasting my entire afternoon. Every customer should be treated equally, regardless of whether they have an appointment or not. I was patient and waited for my turn. Their customer service was terrible and when I told them I was going to leave, they did not try to stop me from taking my business somewhere else.
This definitely would be a 5 star review but the tires I thought I was getting had white letters ( pictures in ad for them) and then when I showed up they only had the black walls, I was told I could get the white letter tires but would have to wait and pay $80 more. I was not happy but needed tires. I emailed their regional manager with my request for white letter tires but never heard back. Other than that the service was great. So if buying the BFGoodrich K02 beware.
I had such a great experience with these guys! They helped me find the right tires I wanted even though they didnt have them and they helped me get what I want within my budget! They called me when they said they would call me, when the tires came in...and then got me in that night and installed, balanced them etc in two hours while my family and I went to diner. So easy! Thank you!!!
Had a flat tire 9.5.18. Drove in and Tire Discounters in Heath when the opened and had me out within 45 minutes (they were busy). They didnt charge me to fix my flat (possibly because I bought a set of tires from them a few years ago for my other car) . Great customer service!
This is the second time Tire Discounters saved the day for my husband and I. Went in to have two rear tires put on our 97 Cobra. It was 6:30pm and they closed at 7. They didnt turn us away and they did it without a complaint. Very nice group of people and very helpful. Also witnessed an elderly man get mad at the guy at the counter and the worker kept his cool and did what he could to please the customer. Theyve definitely earned our business for the future!!!
We always take our vehicle to Tire Discounters and we have always had great a experience with this location. They let us know when theres issues with ball joints and tire rods when changing out tires. They even corrected the messed up alignment that the New Albany location left me with. I will always use this Tire Discounters location. Great customer service!
Tires wont be balanced and lined up right..if you buy from them take your vehicle to another place to get balanced and alignment set..
Every time i come here for an oil change or to buy tires these guys do a great job of taking care of their customers.I am not a mechanic but i know enough about cars to know these guys are not crooked. I think they are one the most honest shops in the area. Highly recommend.They also rotate your tires for free with an oil change (something the dealer i bought my car from charges almost $20)I highly recommend this place .
They provide great service!
Overall good experience and like this store. Didnt like waiting almost 90 min for a tire rotation however...especially given the fact I made an appt ahead of time. When checking on status nearly 1hr 20 min in, there was justification given to the oil change...but I didnt request an oil change. Good group overall. Convenient. Nice having WiFi. Thanks
Their courteous staff made sure I got everything I wanted and needed when getting a new set of tires, going so far as to accomondate me with discounts. When a piece of my tire broke unexpectedly they also fixed it at no cost. This seems to be consistent among the Tire Discounter stores. Thanks!
I brought TDiscounters my latest new-used car. It had a miss that Ive been unable to chase down thus far. For about 100$, and a few hours time, I was able to learn more than I knew about the car and eliminate several things as being the issue. Their diagnostic time and attention is well worth it to me!
I had a appointment at 8:00 Sat June 6th, for oil change and tire rotation. Even drop it off the night before, took them all day to do there job got it back 3:30. I was very disappointed with there so called customer service. Maybe it was because I was a lady. Thanks for the lesson .
I have been here about 4-5 times now and not been disappointed once! They do great work, care about customer and very helpful! Been here for tires, alignment, oil change and 2 different safety checks. Love the customer servicethey have my business from here on out!! Keep it up guys!!
The people there are so friendly and helpful. They are competative and offer great value when buying tires. I am very please with my purchases there and the continued services from them. I highly recommend them!
Stupendous! Managers very eager to help an staff was efficient and detailed on the work completed. Will definitely be a repeat customer and would recommend the Heath OH location to anyone I know!!! Thanks to the TD team for a job well done!!
Short story: Was told I needed new ball joints. Went to trusted shop the next day, was told they were perfectly fine.Longer story:My wife went in for a tire change and alignment, and was told (and even shown) that the ball joints were bad and needed replaced before the alignment could be done. I was surprised, because those ball joints had been changed very recently.The mechanic told me on the phone that there was a 1/4 inch of play (250 thousands), and that he had 20+ years experience and so he knew his ball joints.The play in each ball joint was measured elsewhere at a shop I trust, three times on each side, and came up to 16 thousands on the one side, and 15 thousands on the other. They assured me: no play at all worth mentioning, parts are as good in shape as they could ever be.Ill let any potential reader come up with his/her own conclusions.Edit: After going to their website and copy pasting this, I received a voice message from a regional service manager that said that they received the feedback about the problem. He didnt seem to know anything about the problem, didnt apologize or say sorry at any point, nor offer anything constructive.
Took the car in for oil change and rotation and to check air in tires since the check air light was on. They came out and told me they found a screw and plugged up the hole. So when I brought it home the light came on again and I took it back once again to have them check and they said the temperature change was why the light came on. So after putting air in tires and the light coming on AGAIN we took it to Goodyear who promptly pulled the screw out and properly patched the tire!!!! We will NOT be returning to Tire Discounters.
I have not had any problems getting tires here, but had a bad experience trying to get a very simple AC fix. Bad initial fix, so they had to redo it a week later (glad I checked their work). It cost me $0, but wasted my day. They fixed their error...I hope (will recheck)...but they cant fix my time lost. I asked if they considered wasting my time an issue and they made it clear that they do not.
Great service, fast and friendly. They dont push you into more expensive tires or service. Very knowledgeable. I keep coming back here because they are quick, and always put the customer first.
Got me in quick even though I didnt have an appointment.It was just a punctured tire but still took quick good care of me.
Have taken all my vehicles to Tire Discounters. No issue is too large for them to handle and if it is they will point you to the right place to handle it. Jim has always explained everything from start to finish with nothing hidden. Any issues they make it right!!! I will always trust the service of my vehicles to the staff at Tire Discounters.
Always a fan of tire discounters. This location is extremely busy and hard to get scheduled in. Always the option to just drop the vehicle off but will be without it for the day. Overall, staff is great and good pricing.
Purchased my car tires here. Had my vehicle tires repaired here, and when driving my husbands car, with low tire pressure, they still welcomed me with a smile and helped me out. Will be a repeat customer for sure!
I have had great experience in the past ( I have purchased 26 tires from tire discounters in total) . But recently took my car in to have a tire repaired before I drove across the country. My wife noticed the receipt was for the wrong side of the car and sure enough the tire was flat again in 2 days. Make sure they are working on the right tire!
I was a long time customer at another tire shop in town whom raised prices while providing less services and effort to retain customers. Tire Discounters has reasonable prices for the services provided. So far has been a 5 star choice to choose Tire Discounters as my new tire people. Patrick did a great job in sealing the deal on attaining a new customer.
I have had 3 different vehicles in here for tires and no problems, I have always dropped off vehicle and then picked up later. Service was quick within a couple hours and tires were changed.
These guys are amazing. I had a blowout about 40 miles from home, and they were the closest. They assured me that if I could just make it on my donut, they would get me on the road. They didnt have the exact tire I needed so I made a point to come back to them to get the final work done. I highly recommend this location for any thing you need!
I got new tires and tire sensors.. I also got an oil change... my tire sensor light it still on.. will have to take it back...
Excellent service, got me in and out. great price for oil change with tire rotation free
Came in 30 minutes before closing and they heard we had to drive to west Virginia for dads funeral. They stayed and did our tires so we could take off and be safe on our drive!!!! Thanks and god bless you guys I am a customer for life!!!!
The best customer service in town. Ive always had a great experience there whether it was getting new tires, patching old ones, or getting an oil change. They do great work and do it quickly.
Ive been getting tires here for quite a while and the service is excellent. They have even taken care of my vehicles in between tire purchases and treat me with great respect and go the distance to thank me for serving our country. Top notch guys with great attitudes.
Best location and group of people around. Bought my last set of,tires here saved one good tire from old set. Got a hole on tire near side wall ans,couldnt fix they put my older tire on when it was close to closing time. Thanks for helping me out guys.
I had my first experience with Tire Discounters this weekend. I had initially visited a local competitor after I found a nail in the tire of my truck. They told me the oil change, tire rotation and fix would take 45 minutes. After an hour and fifteen minutes, they came out and told me the tire was unrepairable because of a nail in the sidewall, and they quoted me over $1400 for a set of new Michelin tires. Irritated at the delay, I told them I would need to think about it. On my way home I called Tire Discounters and spoke to Jim, who was very prompt and quoted me $1055 for the same Michelin tires. He offered me an appointment, and when I arrived, he called me by name, got the truck in right away and finished it very quickly. The price was exactly what he quoted me. I would highly recommend this store.
Was impressed, didn’t make an appointment but the car was done within a couple of hours when I planned to pick it up in the afternoon. Highly recommended!
I cannot say enough about the staff! Their professionalism, knowledge and honesty is like I’ve never seen before! I take absolutely everything to them without question and Patrick the Manager gets special call out as he truly is the best I’ve ever delt with! Much appreciate there service, support and care!
You may have a long wait to get things done without an appointment but it is well worth your wait!! I have been using them for over 4 years now and have no complaints. I have always been happy with there work and customer service.
Worst service Ive ever had. I sat for 2 1/2 hrs to get a tire plugged. I was never told they were behind or how long I would be waiting. I missed picking my kids up on time because I had no car , I could not leave until it was done and then the two men at the counter were talking to friends in the lobby the whole time and being extremely rude. I will not go back there!
Very friendly and knowledgeable! Would recommend to anyone. Walker did a great job with helping me get what I needed and out the door! Thanks for all your help I will most definitely be back for my future needs!
Great experience! The skip the shop service was easy and exceeded my expectations. Rey was great!
Best tire and repair shop in the area. Friendly and knowledgable staff who really take care of their customers. As most people know, finding an honest mechanic that doesnt price gouge is like finding gold. Heath TD IS that shop. We wouldnt take our cars anywhere else.
This place does it right. Walmart, Costco and online options cant seem to beat what Tire Discounters has been able to offer as far as what you get when all is said and done. 4 sets of tires, brakes, oil changes, even a f150 leveling kit. Nothing but satisfaction! Those quirky sayings out front always make me chuckle.... a little.
People are are very nice and sweet. However I did receive an alignment here and as soon as I left my car starts pulling to the right every time I push on my breaks. I called in and asked about the issue. Gentleman informs me it has something to do with break work that has been done, and its not getting what it needs from my front end. Break work was done hours after the alignment after my car started pulling. How can break work that hadnt been done at the time have anything to do with the pulling when it started after the alignment, not after my break work... Ill keep my business elsewhere before my car is ruined. I dont recommend them for anything but tire exchange. Dont let them work on your car, other than a full bolts for some tires..
Pleasant people, service. Prices are high but you truly get what you pay for there if you utilize the benefits they offer. No complains, they are just busy more than most and for good reason.
They did a great job on my front end alignment put two new tires on the front and it was cheaper than what they qouted me I would recommend them to everyone I know
Stockton Tire Discounters because Ive seen him around Columbus a lot and decided to give them a try and their pricing on new tires for my truck. Of course theyve got the deal of free alignment with every for tire purchase.Well Common Sense will tell you that alignment is not technically free , because theyre just going to jack the price of each tire to compensate for this suppose itd free alignment.However I got the new tires put on and I noticed a wobble in the seat of my truck which obviously indicates that something in the back tires is out of balance.I also saw that the technician at Tire Discounters was having an issue getting one of the back tires balanced properly due to a malfunction in their tire balancing computer. He end up having to change the weight on my tires 3 times before it finally gave him okay on the balance and then he reinstalled the tire on my truck, after which is when I discovered the wobble sensation in my truck seat.I decided to take my truck to a different shop to have the rear tires rebalanced and sure enough the other shop indicated that the technician at Tire Discounters had weights installed on the inside and outside of my rims as well as a sticky weight stuck to the inside of my rim. Two technicians at the other shop indicated that you cannot balance a tire properly when you have stick on weights inside the rim.They peel the stick on weights off of my rim rebalanced it and sent me on my way and I am happy to say that my truck runs just as smooth as can be down the highway at 78 miles an hour. And in my opinion that extra $17 I spent on the separate service shop rebalancing my rear tires was $17 well spent.
Never dealt with them before until today 04/01/21 . They do alot of business and they busy. But do take the time to explain all problems if found . Good prices as well . Will return.
Tire Discounters in Heath is the best! They always take care of us and tell us straight about the issue. They do WAY more than just tires and we dont take our cars anywhere else.
Great customer service. Excellent prices on tires. Love the buy 3 if one free deal
I asked them to order new tires. Place was over booked. I was told they may not be able to install the tires today.So..Ok. How about I just get the tires and go up the street? I get a bit of a run-a-around. Im already streamed. Now the manager wants to explain why thats not a good idea.Ill NEVER...NEVER go back . Im now paying 20 dollars more a tire. Tire discounters will never get my money.
Order your tires online and only pay for a mount and balance. Half price if you buy online.
Great customer service and they always do such a professional job on any service done to my car. Thank you for great pricing and service. Keep it up!
Staff accommodating and friendly. No transportation service if you dont want to wait. Reasonable pricing.
I just wanted to say thanks to Jim down there in Heath for doing a great job at answering all of my questions and helping me get the best deal possible on my tires (dodge durango and a jeep liberty). Also wanted to say thanks to the rest of the team down there you guys are great and I appreciate the honesty. I couldnt ask for a better place to take my cars.Thanks you so much, Storm
In with a punctured tire on a busy evening... All bays full, parking lot full, waiting room full. They still worked me in and I was on my way in a little over an hour. Great service!
Thank you for doing the right thing for us. Unlike your location in Reynoldsburg. You were able to determine my tread was 2 and 3 unlike James saying it was 6.6 today. I look forward to future service with you.
My wife and I had a blowout on the highway and needed a replacement that matched the other tires quickly. I called Tire Discounters that afternoon. We had the replacement on the car the next day. Excellent service!
Installed 4 tires on our GMC. I know they are pricey but service was excellent and performed the service very quickly. Patrick was very knowledgeable about the tires, Definitely would recommend this store.
Custom Alignment was done quickly and was very reasonable on price. Highly recommend for my auto enthusiast who need frequent alignments.
It was a good experience, just didnt realise 4 new tires would take 2 hours, will be back but will make different arrangements.
The valet service is very helpful
I made an appointment, and my service was done in an reasonable time: 40 minutes. I did have to come back shortly after leaving to have my tire pressure adjusted.
They got me in and out fast. Very honest about my breaks. Told me my breaks were safe and not to replace them yet. Gave me all the discounts and specials that were available. Thanks guys.
Best/friendliest/fastest service Ive experienced. Very professional and efficient employees at the counter and in the garage. Great selection of tires also.
Helpful, Fast, and a good deal for 4 new tires and an alignment. In addition can come back for rotation and balances free as well as air top offs. Thanks!
Lance (?) sales associate was very helpful and knowledgeable. Same-day service, too! Thanks guys!
I had a tire replaced! Mark who helped me was super friendly and didn’t over sell me for anything.
After waiting 2 1/2 hours to get my car in for a tire leak, head light replacement, and oil change I was getting a little upset. I think I will return to Reynoldsburg location after this experience. Not happy wasting my day off for a 30 minute repair and change. Heck when I got tires it only took an hour in Reynoldsburg plus oil change compared to 3 hours in Heath
Staff was friendly and attentive without pushy sales. They are constantly busy which means you have to be patient but they treated me well on several visits.
When it comes to tires, Im not sure whyd anyone go anywhere else. Patrick is running a great shop.
I will use them for oil changes and other work they do on cars I called them told what brand of tires I wanted. Setup a time and date to get them put on my Car went in they put them on in the time they said it would take . very nice friendly people . I will be going there from now on. Thank you Tire Discounters .
Wonderful Service! Excellent Care! Top Notch Team! I love having Tire Discounters as my go to auto shop!
Awesome place good people add a appointment at 3 30 did not starting taking tires off truck until 5:15 took about quality of work very good
Friendly service technicians who have valuable knowledge about what needs serviced. Prices are fair. Make an appointment for service unless you want to wait for others who had appointment s.
Customer service is the worst. They want me to make an appointment when I picked up my car to fix what they didnt after having the car all day. Everything is under warranty but they still refused to fix the car before I left the store! I was told the guy who worked on my car was gone but make an appointment Tuesday and then he can fix it...totally terrible service never received call from manager after requesting a call.
Wouldnt go anywhere else! Been going there for years. Good prices and Great Customer Service!
Service was completed on time as quoted and I received my promotional discount as advertised...great service ...will return.
As always courteous and efficient.Never go anywhere else!
Reasonable price for replacing valve stem on my sons mustang.
Friendly staff vary nice and caring.. worked me in even when I didnt have an appointment and still thanked me for being paceint. I will definitely be going back here if I need something
Absolutely love doing business with these folks. Friendly, courteous, and genuinely nice. Would recommend highly.
Excellent Service. Fixed my tire even though they are always busy on Saturday.
Friendly awesome staff, I have never had anything but a great experience here!
Great service. My tire kept indicating it was low. I had them check it out. They took care of it in a timely manner.
Oil Change and tire rotation. Did great, I scheduled it online. They got the job done while I had dinner across the street.
Purchased 4 tires complete with balancing - included lifetime rotation. Very satisfied as always. Great customer service.
We bought a set of tires in February of this year. In late March early April a tire went low. They took it in and discovered a bad valve stem/sensor. They replaced the part free of charge.
They have the best customer service ever
Got an alignment 2 tires and a ball joint...the alignment wasnt dont right both times i took it in they didnt put the safty pin in the ball joint and it seized into the control arm...i had to replace them both...now they want to charge me again to do an alignment which is still on warranty....so now i will be contacting the better business bureau...i do not recommend this place at all
Great service.... great price.. they said 90 mins. They had me out in about 80 minutes... I have been there before and will be back... thanks for a great job..
Best Tire shop!!! Great customer service!! Stephen is highly knowledgeable and shows genuine care for the customer and their tire situation!! Life time customer
Also Good Service and Friendly..They say you can tell how good a Business is by how busy it is..well its always busy, but the manage to get you in..
Had them put a set of wheels on for me and it was a disaster first they wouldn’t sell me what I want and when they finally did a week later they scratched the heck out of them then bent my traction bars and when I tried to reach out 5 different times they won’t return my call I will never go to tire discounters again
Brought my truck (dually) in for tire rotation at store open and they knocked it out. Elsewhere in town, nobody wanted to touch it. Earned 5 stars today, fellas.
They were super busy but got my car in and out very quickly
This place is awesome!!! I will definitely be going back for tire repair and replacement when needed. Patrick Jakacky was extremely helpful and friendly.
Great service fast!
Great friendly service quick to get us in and out.
The staff are always very polite and courteous when i am in there and always take the time to explain exactly what’s going on with my car.
Always the best customer service...while I was here the guys fixed an old ladys tire for free because the other company wouldnt fix it and thats true customer service to me
I had a nail in my tire and they got me in quick and explained options. Steve and Patrick were great.
Excellent service. Theyve never tried to sell me something I didnt need.
They fix my flate and got me back on the road to assist motors in 10 minutes
This store location is a complete joke, and some of the worst service I have ever seen, my gf had two scheduled appointments here to get a new set of tires and both times the company failed to order the tires after having more than a week to get them in this store is unorganized and lazy and will never be getting my or anyone else I am friends with service ever again.
Great service, great prices, but 2 hours for an oil change is a bit long.
Amazing staff and great prices been a customer for years. Highly Recommend
I am a working dad nice to be able to drop vehicle off get tires and pick it up without ever stepping foot in the store.
They were so customer service trained. Great company to work with.
The staff is always pleasant and do great work. They never try to up sale and we always get a fair price for the work preformed.
Theyre the best! 🙂👍I recommend them .👍
Wonderful staff. They were informative, genuinely friendly, and put me at ease. I will be back.
Patrick was friendly, professional, and very helpful! Great service and quality work.
Always eager to help and get us in their shop. If appointments are full and you show up, tbey always try to squeeze you in.
Dont bother setting an appointment with them. Dropped my car off at 3pm and they didnt even touch it till 6pm.
They run pretty much on time. Good service and stand behind their work.
The guys are great. Always nice and kind. Works quickly with no problem to speak of.
I now have new tires and at what Im pretty sure is a decent price.
Very nice service
Quick, Efficient repair to the tire with a screw in it. Thanks to the service team for all your help.Richard
Will find anything wrong with ur car to make sure u dont get ur warranty.
Have always been helpful, great service.
I usually deal with Patrick when I stop in. He is a good guy and will steer you into what fits your budget.
I was in pinch it was almost closing and they squeezed me so my truck would not be stuck over night thanks to the guys there
Great guys here. Ill make sure and change my rating if something happens to go wrong while Im here today. 😎
We have used them 4 times and they have been excellent.
Had my tire, decent price, took care of me right away!
Very quick and easy in and out. No pressure and ready when they said it would be.
Good price and service. Thanks for taking care of my car.
Always get my tires there. They do a good job.
These guy took care of me and didnt pressure me into doing more work or making a sale. I will always use them for tire needs.
Total reviews rating 4.5
199 Reviews for Tire Discounters 2023:
Review №1
2022-03-24They did excellent work, I was afraid I was going to have a major expense, And it was just a hole in the tire they took great care of me. They did NOT try to over charge me for unneeded work. I highly recommend these guys I will be using them in the future. ✋️😊
Review №2
2022-03-17Quality product and good tire selection but terrible customer service. 2nd bad experience in the last few years. Wont return.3/17 - GM Mary reached out and gave a better explanation to the service I received so Ive updated my rating. Thanks!
Review №3
2022-06-20First I waited 3 hours 20 minutes to 4 tires installed. Then they werent even installed correctly. Vastly different air pressures and none matching factory specs. What else was done incorrectly? Pretty disappointed in the tires as well.
Review №4
2022-06-18Spent 1000 on breaks one rotor and a clip & it’s still squeaking lol. People in side are cool but pricing is weird. Said 650$ for parts but at auto zone where they ordered the parts from are 400$
Review №5
2022-03-06The guys at the Heath location are great. I had a nail in my tire and I was pressed for time. They got me in and out quickly and were super friendly. I highly recommend this place.
Review №6
2022-01-15We were assisted in a timely manner, by an efficient and polite staff! We are very happy with the tires we purchased from Tire Discounters. We highly recommend them , and will continue to use their services.
Review №7
2022-02-24Patrick and team are always helpful and look to get the clients what the need.There was an initial issue with this current install but they moved quickly to address the issue and get me on the way safely.
Review №8
2022-04-21Simple tire plug repair scheduled. Was on time, fast and out the door in no time flat. Always great service at this location
Review №9
2021-12-29One of the finest, quickest, pleasant car service I’ve ever had! My service agent, Chris, answered all my questions & gave good advice & tips. Price was very reasonable! I highly recommend TireDiscounters in Heath!👍🏻
Review №10
2022-05-19They were quick to identify the problem, got the part the next day and installed. Very helpful and honest.