Kerbside pickup
Yes
Tire Discounters in Columbus
Categories
Location on the map
Columbus, Franklin County, Ohio, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Same-day delivery
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible seating
Yes
Wheelchair-accessible toilet
Yes
Offerings
Oil change
Yes
Amenities
Mechanic
Yes
Toilets
Yes
Wi-Fi
Yes
Planning
Appointments recommended
Yes
Payments
Debit cards
Yes
Credit cards
Yes
Phone: +1 614-855-9530
Site: https://locations.tirediscounter...
Site: https://locations.tirediscounter...
Opening hours
- Monday:8AM–6PM
- Tuesday:8AM–6PM
- Wednesday:8AM–6PM
- Thursday:8AM–6PM
- Friday:8AM–6PM
- Saturday:8AM–4PM
- Sunday:Closed
Tire Discounters in other cities:
Comments (199)
I have been coming to Tire Discounters on North Hamilton for well over ten years, probably close to 20. Always professional, welcoming and accommodating. TD takes care of all my tire, alignment and brake needs. Today, I had a flat tire, and was able to leave it at the shop for repair so I could continue on with the rest of my work day. They were able to plug, balance, and save a really good tire. They put everything back together, even replaced my spare as when it looked out of the factory. Super easy on me! Due to my years of loyalty, everything was on the house. It was not expected, but very appreciated. Management takes great care of all their customers, and definitely all their repeat and loyal customers!! I never feel as I’m being upsold nor told I need any unnecessary repairs. I appreciate the integrity of your shop.Thank you again...until next time!
Great experience here today! I needed a tire valve stem replacement and Brandon was kind enough to get it all taken care of for me very quickly and let me know all costs ahead of time. He was honestly the friendliest, most helpful technician I’ve ever worked with. This was my first time I’ve stopped here and is now the only place I will ever go. Ill also be recommending it to everyone especially other women! Thank you so much for your kind, quick, and easy service!
I frequent this Tire Discounters quite frequently for tire and tire related needs. I always receive OUTSTANDING service! They ensure my vehicle is done on time and the workmanship is always spot on! The staff is extremely friendly and down to earth. I usually book an appointment, but there was a time I had to drop in as I had a stem pop on a tire and they got me right in and quickly replaced the stem. I appreciate a business like this and will remain a lifetime customer!
I don’t frequently review businesses because I am so rarely impressed with a business enough to remember it 2 minutes after walking out let alone digest and summarize in a maps review. However the guys at tire discounters today hooked me up and I owe them a nice review. Brought in two tires that I didn’t purchase from them for two wheels that didn’t fit on their tire machine but they made it work, charged me nothing and did it in under 10 minutes. That’s how you retain customers and that’s how you monetize long term. The other three tire stores I tried previously didn’t even look at my tires they simply said “no we don’t do those tires” as they went back to trolling on The internet in their empty garage. Solid stuff TD and thanks to Anthony the manager who got me in the door today.
Brandon communicated with me several times during the day relating repairs to my car. I appreciated the updates and the work that was completed knowing that I was going to have to spend some funds due to the age and mileage on my car. I am very satisfied!
If you are looking for tires, work, anything that they can get you with... here is the place to go. I had an issue that no matter what I tried to do o. My own, I could not get fixed. Dustin at TD took care of it in 20 minutes. I greatly appreciate it and will be back if I ever need any help.Thank you!!
10 minutes after my appointment time my vehicle was in a bay getting a tire rotation and, even after 5k miles, they mounted my spare. It would have been done when I bought the 5 tires originally but, I had left my flat tire in the garage. It was nice of them to get it taken care of after so long. Thanks everyone!
Had to replace three out of the four valve stems on my car due to old age and Brandon hooked me up and took care of it. They can do one valve stem for free but I didnt expect him to cover ALL three AND inspect the vehicle on a busy day. Especially when Mr. Tire two feet down the road charges almost $30 just to replace one valve stem. Great attitude and service. Rock on guys!
Had an alignment done a month ago. It didnt fix the problem. Turned out i needed a new front wheel bearing. Even though i had the repair done somewhere else, they still honored the warranty and re-aligned it for free! I was in and out in a ½ hour.
They have always given me great service when I stop by to get an oil change, check up on my tires, replace my tires, or have tire relates issues. The crew is always friendly, welcoming, and personable. We all know have repairs go. Chain shops have MUCH higher repair cost than local shops, though they really took care of me and my vehicle when it was necessary.
Brendan was great at giving different options, explaining the pros and cons of each, and never pressuring for the higher price options.
Tire Discounters on North Hamilton is not like other Tire Discounters. They are professional, friendly, helpful, clean and timely. The service is far above any other tire store I have been to. After calling with a nail in my tire they were able to quickly get me in for repair. I definitely will be back in the future for all my tire needs!
What a great place! Our daughter lives and works close to the New Albany store and was experiencing a loud grinding noice on her commute to work. We have previously bought tires from the store and we were very impressed with their service, so she called to see if they would take a look at her car. They got her in and fixed the problem. Her car was ready to go by the time she got off work. Brandon that works there was awesome. He took the time to go over the work that needed done and treated our daughter with such great service. Thank you for your service!!Mark and Susan Eagle
This place is awesome. I had a tire that needed to be patched and they were able to fix it the same day! Super helpful and kind employees that made my gloomy day so much better! Thank you!
Very good price on a set of tires, helped me with a rebate and promised the work to be done in1.5 hours and it was done 10 minutes early.
I had to get 4 new tires on my 2018 Suburu Crosstrek. Got to Tire Discounters as they opened. Brenden took all my info and said he did have tires. I was on a tight time schedule as I had a funeral on the other side of town at 10:00. He explained Id have to schedule an appt to come back to get tires balanced. I understood.I went next door to Scramblers for breakfast with friends. At 9:00, Brendan called to tell me my car was ALL ready, including the necessary balance!Service par excellance! I am a little 79 year old white headed woman. Fortunately, I am quite savvy and will not be taken advantage of. Some businesses may try. I choose Tire Discounters because they dont!KUDOS to Brian and his team! Keep up the great work!
Brandon first did an amazing job on my Volkswagen. Completely respectful and was an absolute lift of my shoulders. I have never had problems at this location. They have never overcharged me. An amazing set of guys here!!
This fall I needed a leaking tire fixed and Tire Discounters helped me get it done quickly, professionally, with minimal hassle for me. Everyone was so helpful and kind to work with. Thank you!
Dont know what happened! When I bought my tires there 3 years ago, the service was exemplary. Now the technicians are as slow as the sloths 🦥 at the BMV in Zootopia. The store was NOT busy, and it took an hour and a half to plug a hole and rotate my tires. Just wish the service was better so I could give a good review.
Excellent people, products and services. They called an Uber for me.
We got a good discount on new tires, but I told the manager that the tire light was still on and he said it will go off when you drive about a mile and a half. Well here it is almost 2 weeks later and my husband drove the car nearly every day at least 10 mile per day and the light is still on. I really dont have time to be going out of my way to go there for them to reset it. So much for customer service, dont expect to get any there.My son has had to have his started replaced 3 times by them, this last time we replaced it ourselves and now its fine.
Everyone there is so nice and always willing to help. I came in with a unknown nail in my tire and they fixed it immediately and talked me through best to worse case scenarios which made me feel a lot better about the situation. Please come here!!
They have always taken care of me when I have bought new tires. Today, helped me remove a tire from a rim at no charge and no questions. Just very willing to help out and take care of me. I will continue to buy all my tires from this location.
Got great advice on what kind of tires I wanted and great discounts and excellent service from the manager and the service people. I was very satisfied and I would recommend them to friends and family.
Went here for the first time recently, for an oil change. I would not recommend if you need to have a quick appointment, esp if you’re waiting with the car. They seem to have a great relationship with the community and were friendly enough; they also answered some questions I had after the fact that day, but my car sat in that lot for nearly an hour (with the windows down for some reason? Really didn’t love that. I don’t leave them down b/c I don’t want bugs, and it’s not like someone was going to be working inside the car) after my appointment time until it got taken to the garage. I even heard one of the employees tell another customer that it was a slow day for them, so I definitely took issue. My usual place treats appointments - especially basic oil changes - as the actual time your car gets serviced.Also, I was told when I scheduled the appointment that they would be putting mats, seat covers, other germ protectant items down in my car, due to the virus situation, which did not happen. I’m not furious or anything like that, but just probably wouldn’t go back.
Anthony was great and the team were great. Came in for four tires and what I thought would be a brake replacement based on what my dealer said. The team did an inspection and found I only needed a cleaning and adjustment. I really appreciate their honesty. They were fast and professional. Thanks for great service.
I have 12+ years of customer service experience and let me tell you, these guys are doing it the right way (and that is super rare, especially in the auto shop industry). I didnt catch the name of the gentleman that greeted and assisted me yesterday, but I believe he was the manager. He went out of his way to help me and make sure that I was taking care of as best I could be (I had gotten a flat on a tire that I had literally just bought nearly exactly year ago from this location). He continued to converse with me whilst I was waiting (when not assisting other customers) and it really made the experience a great one. Someone reccomended this Tire Discounters to me a little while back and Ive been here a couple times before (always getting great service) but this really sealed the deal. I cant imagine why Id ever go anywhere else and Ill be recommending others to do so as well.
This place always goes above and beyond service. Every mechanic to the management members are so friendly, knowledgeable, and trustworthy. Hands down the best place to go anywhere in and around Columbus. As a female I have never felt pressured or that they were trying to take advantage of me in services and fees! Had a problem called Saturday afternoon they are closed on Sunday come Monday by noon my car was fixed and ready for pickup. Thanks again guys you rock!
Great Experience. I made an appointment for one day but had to change due to weather circumstances. Appointment was changed with no problem,when I arrived my car was checked for slow leak (I did purchase the tires at this store), leak was found fixed and out the door with no charge. This is the only tire discounter store I use, always courteous and work completed in timely manner.
Love this place!! Everyone is always so nice, friendly and knowledgeable. They have saved me hundreds of dollars, time and energy.Showed me the problem with my car before putting $800 of tires on it. Advised me to go to dealership to have them fix the malfunction (extended warranty) for free...YAY.Of course, I went back for tires and again, super pleasant and quick.So when I hit one of the ever present Columbus potholes...and my tire went flat almost 4x in less than 48 hours. I came back to see about getting it fixed.They hooked me up once again. In and out in less than half an hour. Super friendly and they honestly care about helping people... while still running a successful business....WOW!
Excellent service which is why I have been a 20 year customer of this store
Fast, friendly service. No high-pressure sales, and good value.
Front desk guy turned away my business. Right off the bat he appeared to not want a customer, there was 1 car in the shop and none in the parking lot, I asked for a patch in my tire and he said he wasnt sure it could be done by the end of the day even though I was there in the AM. The main issue was I had a patch put in the tire 1 month ago by them and it came out. All I wanted was another patch put in and he said they couldnt do it because the tread was too bad on the tires, even though they had just done it 1 month ago. He tried to sell me on 4 tires I told him Id consider in the future if he would put the patch in today and he said he wouldnt work on those tires. I was shocked he was turning business away considering they didnt have any business. Terrible customer service.
Best place ever!!!! I live in the neighborhood for over 11years. I always take my cars there, and Ive never been disappointed or dissatisfied. Staff is very professional, pricing in conjunction with the speed and quality of services is unbelievable / unbeatable!!!
Even with staffing shortages and delays due to COVID, these guys have managed to still provide excellent customer service. Will be returning for any of my future car needs!
10/10 highly recommend! They were able to fix my tire after getting a nail stuck in it. Staff was very welcoming, time efficient and friendly!!
Outstanding customer service. Before work noticed a nail in my tire. Took my vehicle in, Anthony Floridi greeted me, checked my vehicle and said he would be able to have it fixed within the hour. And he delivered. This is second time he turned my day around and I will continue to recommend this Tire Discounters location. Thanks again!!!! So much appreciated.
Over the years I have always had amazing service by these guys. The staff is extremely helpful and professional. The work has always been quality and they are sure to fix things the right way. I’ll keep coming back for years to come!
Another very good experience. The staff was kind and helpful. (And always have been willing to help me when my tire light comes on.)
Larry was great! I had picked up a giant screw and tried to get in several places for a patch with no avail. Talked to Larry and he squeezed me right in and was so very kind and gave me a great deal. Would recommend this shop to anyone!
I wont take my car anywhere else. I get prompt and honest service and never any upsale pressure. Anthony, the manager, is so personable and always honest and transparent with me. I took my car there about a year ago and thought I needed new brakes and Anthony told me I only needed brake fluid. I went back yesterday for an oil change and had my brakes checked again and Anthony told I had about another year until my pads would need replaced. Any other place would have taken advantage of me. And this is why I will keep going back the New Albany Tire Discounters.Highly recommend!
Thank you Anthony Floridi at Tire Discounters on Hamilton Rd. in New Albany OH for outstanding customer service and quality work. I had a tire blow with my 3 kids in the car which was terrifying and he was able to get me a great deal on a full set of tires, oil change, and alignment! As a woman I felt extremely comfortable and knew I was getting honest and upfront information and a great deal! Thanks again for your great work Anthony. I will be a lifetime customer!
Had a busted tire and no appointment on a Saturday morning. I brought the tire in and they got it mounted while I ran some errands. They called me a lot sooner than I thought to tell me the tire was ready. Love this place. They are always professional and do a great job.
Everyone was very nice but I was not very happy that I had to wait an hour and half for my car to be done with a scheduled appointment. From listening to employees talk, you are understaffed and I understood that you were trying to hire some new employees to help with that. But I was definitely not happy about the time. If you are understaffed you should probably book your appointments to reflect that instead of over scheduling and making people wait.
I had a great experience with them. Everyone was very kind and personable. I got a great deal and I know my tires will be taken care of. They are a full service shop and I will be going here for my car maintenance needs.
I made an appointment at noon and Although they were very busy they got me in and finished in a timely manner for all four of my tires. It probably took maybe an hour at best for them to do the work. Everyone at the front desk was very friendly and I was even given a discount for the road hazard service per tire. Thank you guys for making it easy to get my tires replaced!
Very knowledgeable and helpful. My only complaint is they charged me for a warranty without asking me if I wanted it and just included it with the price. I even asked for a break down and they said it was just the tires and install
Its nice to have a place I feel like I can trust! I showed up with my 6 month old grand son with a nearly flat front tire. They were busy and did not really have time until later that evening. After a visual inspection they found a hole and it was leaking air. I told them I would come back later but they said they would take care of me if I could wait I little bit! Thank you so much to everyone at Tire Discounters for not having me drive home and try to make it back with a bad tire. I truly appreciate it!
I can’t thank Anthony and the staff more for their kind service! It’s nice to go to a place to have your car worked on and not feel like they are pushing something on you or taking advantage of you in anyway! I always bring my car there and I have yet to have a bad experience!
Very friendly staff! Was able to fix my flat tire super fast and was very helpful! Literally saved my life :)
The best service, customer care and prices around. I was in the middle of moving from downtown to near this location when I got a flat. Not only did they fix it within 15-20 mins, but the price was the lowest Ive found for a quality tire. Thanks to Anthony and the team for an excellent experience. Ill be back!
Booked the appointment with Drew. He was professional and was able to provide answers to my questions. I spoke with Anthony once my car was in for service and he explained the mechanical issues in an understandable way. He explained what was serviced and how to follow up. Very helpful.
I dont think this place is built for service. Any time Ive ever needed an appointment its been very far out. And when you have an emergency like a tire with a nail in it, they will tell you that its 2 days out before they can look at it. The free alignment that they advertise only happens on your very first visit. My car was shaking really bad and I took it in to get the tires balanced and rotated. After it still shook pretty bad and when I took it to the Honda dealership they said the wheels were out of balance. After they fixed it I had no vibrations at all. How they claim service, I have not personally had a great experience with them.I understand regular delays and service appointments but something urgent like a plug in a tire should be fixed the same day. And if theyre not built for that, then their business model is not one for good service.
Stopped by to get a tire reseated. Was in and out in 10 minutes- the employee (I didnt get his name)but he took 5 minutes to talk to me and do the reseating. This is why my family continues to use tire discounters. Weve spent thousands of $ here over the years. I will continue to go there for my wheel and tire needs.
I was able to schedule an appointment online. They also applied the current coupon/ promotion to the end bill. They also told me that would take an hour to two hours to complete and had shortly completed under an hour. The tires are amazing. They were able to fit me in the same day as the appointment. 😀
I didnt even ask for the check, the tech took it upon himself to see if my warranty/ insurance was extended and it WAS! He saved me 65.00 on a new tire due to road hazard tear,,, trust me, its worth it to pay the 21.00 now the insurance / warranty stays on my new tire for 3 years. I love this location! Thanks !
Went in this morning for 4 new tires. Everything was smooth, guys at the counter were great, and they price-matched like they said they would. Was out the door just over an hour and the car drives great. Highly recommend.
The customer service at this Tire Discounters is exceptional! I have been there several times over the past two years, and I have always been treated with the utmost courtesy and efficiency by every single staff member. Recently, I was amazed that after an AAA guy put on my spare donut tire, they made sure it was installed properly and filled it with air so that I could run some errands while they were repairing the hole in my tire. WOW! Thanks for always making me feel so safe and special!
Great and quick service. Under an hour wait for 4 new tires was very impressive.
Larry was great! Took care of me, and made sure my tire got fixed! Awesome customer service!!
I have been going here for years for everything from routine maintenance, to tires and mechanical repairs. I have felt valued every time I have come here. Every employee that I have interacted with has been wonderful. Tire discounters will always take care of you even when they don’t have to.
I went to Tire Discounters this evening for two new tires and it was easily the best experience I have ever had at an auto shop. Clayton was the name of the employee that helped me, and I cannot say enough about him. Not only was he genuinely nice and helpful but he was also honest with me about what I actually needed instead of just trying to sell me tires. I immediately trusted him and the rest of the staff to do a great and trustworthy job on my vehicle. I highly recommend Tire Discounters to anyone seeking help with their car.
Everything was fine with the work done - but I was told (when I made the appointment), that it wouldnt take more than a couple hour - it took 3 1/2. Because of this, I had to cancel plans that I had made.
Fast service. Convenient location. I was able to walk and pick up a few items and got the call my service was done before I even was done. The gentleman, Anthony was very courteous, carefully multitasking between customers but stopping to help a gentleman on crutches get into the building and carry his tire in for replacement.
Friendly service and they do good work on tires but dont go there for any non-tire related service. The shop over charges on labor costs to an incredible degree. A very minor strut swap out quote claimed 5 hours of labor at $563, shop then told me to drop off at 10a and car would be ready at 1p, anyone else see the problem there? Not to mention if I didnt supply the parts (cost me $250) they said the entire job would be $1600. Went to mechanic down the street who told me it was a 2 hour job tops and was $200 for labor. I would avoid any auto-service beyond tire swaps at this shop.
Ive used this place exclusively for tire services for a number of years. Employees were always polite, friendly, and seemed helpful. But my last visit they lied and tried to fleece me for unnecessary repairs. I was told all of my brake pads were dangerously worn and that I would need new rotors. They even provided measurements of my brake pads which suggested that they were in dire need of replacement. I declined to have the repairs done at the shop (they gave me a $700 estimate). When I removed the brakes to perform the repair myself, I discovered that the brake pads and rotors were like new. I had purchased the car used the previous summer from a local dealership. The dealer had undoubtedly replaced the brakes and rotors. It was the manager himself who had called to strongly recommend the repair. When I returned to complain with photos of the like new brake pads he tried to blame one of the technicians for making up the measurements. Apparently because Im a woman they didnt think that I would know any better. Dishonest! I wont be back!
Absolutely, more then welcoming staff. That is will to go the extra mile to make sure that you are happy and take the time to explain what’s getting done to your vehicle!
Always a great experience here, so friendly, helpful and honest. Not only do I only use them for my Wrangler, Im also only going to use them for my daughters Patriot.#JeepFam #TDFam (is that a thing?) 😂
Ive been in for twice for brake work and an oil change on several occasions and the staff there is great. Professional, polite, and a wealth of knowledge. The store is always immaculate and the service is prompt and informative.
I was a walk-in customer, so I arrived at 7:30 to be first in. At eight, I was welcomed and quickly attended to, which was nice. I was told that to get four new tires put on would take an hour to an hour and a half. It took more like just short of two and a half (in addition to my half hour weight before the open). So, I liked the welcome; they seemed to find me a good price on four tires, but I just wish the time estimate could be a little more accurate. This has been my experience the last few times there, also. I heard an employee that this store is often short-staffed. Maybe it is just that hard to keep good help - I dont know. I may be back......
Great service. Drew is fantastic, he is always willing to answer questions or even just chat while you are waiting. Everyone is very professional, they have definitely got a customer for life with me.
Best Service in a while. Customer focus was on the spot. I was came in the store unannounced and asked for a oil change and was out within thirty minutes at a better price then quick shops that do not give you a over all evaluation. Good Job also to the gentleman up front for being pleasant and happy.
Super disappointed. I’ve been coming to tire discounters for oil changes for years because they rotate my tires for free, I didn’t need an appointment, and are usually super nice. Today I walk in and even though they only had one car in there and several people standing around I was told that I had to have an appointment and the next appointment wasnt tomorrow. It was 3:30, so it’s not like they were about to close. Went 50ft down the road to valvoline, they got me in right away, I got to stay in my car, and the guys were SUPER nice and fast. I’ll gladly pay more for that kind of service!
Everyone was polite. I had an appointment at 1pm. They didnt pull my car in until 1:21pm. They were to install 4 new rims with my 4 tires that were already on the vehicle. A 30-45 Minute job. Someone that does this every day should be on the lower end of the spectrum. Did not receive my vehicle till 2:45pm. Brand new rims were smeared with fingerprints and grease. 420 Blaze.
Super friendly staff. Good prices with instant rebate. Tire Pressure was set right. Several lug nuts were over-torqued with pneumatic impact driver. 3+ hours in the waiting room seemed kinda long for the service I had done.
Took my car in for an oil change and a check on my tires. Brandon was very friendly and knowledgeable about which tires I should be looking at soon. I left feeling 100% I can trust him with all of my tire and auto needs.
Helped me even though I walked in only about 20 minutes before they closed. Fixed my slow leak and checked all my tire pressure. So thankful.
This was the first time I was very disappointed in my service. I had an appointment for an oil change and it took 2hrs. They never said there was only one technician or the wait would be that long. My car didn’t even get in the garage until 30mins after my appointment time.They also said that they have gone through 3 GM’s in the past few months which ultimately affects customer service.I go there regularly and will continue to go there to get my tires serviced because I like how I’m treated as a customer.
I noticed a bubble on the side of my tire the night before I was getting ready to go out of town. I called Anthony up and he was able to get me in right away. I was in and out with a new tire install and under an hour. Thank you so much! I will feel safe on my trip now as I have the safety of a car full of people to think about.
Stopped by the tire discounters by my work (not this location) and asked for help because my tire pressure monitor light kept coming on - I was offered an appointment the next day. The service rep did not even bother asking if I needed a quick top up on air. Poor service in my book so I ditched the appointment.Called the local store to my house (this one) explained the situation and was immediately offered an appointment. Took the car in, waited about an hour. Was told they couldnt find anything wrong. No charge! Only problem, my tire light is still on....
Cant say enough great things about these guys!! Ive been coming here for 7 years for tires, alignments, balancing and rotation ~ and when I had a nail in the tire or a blow-out, the tire was repaired or replaced right away!Most recent visit: thought my alignment was way off, but you guys checked it and did the balance and rotation which took care of the pulling. There was No charge - thank you for being so Honest!Every visit ~ True professionalism and caring, like family-owned.Thanks for having COOPER tires!!! YAY!!Shout out to Anthony and your team.... Keep up the great work 👍
The guy at the counter was very nice and explained everything to me and the work seems good. They did everything I asked. Since my mother-in-law had her military ID he gave me that discount as well. Very pleased so far.
The GM Anthony hooked me up with some great tires for a great price. I will not only be returning for my next set, but I will be confidently referring this location to friends and family. Great work!!
Thought I had a mis-balanced tire from an installation done at another location. Went to original location and couldnt get problem looked at in a timely manner, staffing issues. Stopped by here and they were able to look into it same day. Rim was a bit bent causing the problem, not an installation issue. No charge and they were easy about the whole thing. Thanks for helping me get this sorted. They also suggested a reasonable vendor to fix the rim.
Ive been to Tire Discounters several times and have been pleased with the service. This time I was disappointed for several reasons. The price was higher than quoted on the phone, as road hazard protection wasnt mentioned until I got the bill in my hands. I wasnt able to pick up my car until the next morning and I found it unlocked when I arrived. Lastly, the spare tire (on when I dropped off the car) wasnt properly secured in the trunk.
I opened a commercial fleet account with tired discounters in 2014 at the Polaris location I love the service I love the staff but one day I went in and found that the management had changed and the new management at the Polaris location was terrible. I did some digging and found that the manager at the Gahanna location was trained by the previous manager at the Polaris location. Even though it was inconvenient for me to drive to Gahanna for my companys needs the customer service was well worth it. Ive been using this Branch for the past 3 years now and will never go anywhere else. I hand my clients my business cards and tell them that if they ever need any Automotive needs whatsoever to present my business card to the staff at the Gahanna Tire Discounters and they will be treated with VIP service and thats exactly what they get. Through the past three years the management at the Gahanna location has changed several times but with each new general manager the staff informs them of my companys name, my name, my employees, and instructs them to make sure that they always treat me with the highest level of customer service. And they do. Recently the managers have changed yet again and we have had to update the new manager regarding my company and what I expect. I am now taking an Uber to Tire Discounters to pick up my truck for some regular service. This is my first experience with the new management there and they gave me the same level of quality that Ive known to come and expect. I highly recommend this location for all of your Automotive needs.
I went here on 11/3 for an oil change. I arrived at 8 a.m. no one in the store, I was told they were booked for the day. I scheduled an appointment for the following Saturday 11/10. The manager told me the first oil change scheduled was for 8:30 and scheduled me as the second appointment at 9:30. I arrive at the store at 9:15 and Im told I will have a 2 hour wait before they can get to me when I am the second oil change scheduled. The manager fails to see the reason why people schedule appointments because they dont have 3 hours to spend waiting to get their oil changed. Needless to say I walked out of the store without the oil change or an apology. HORRIBLE customer experience!
Have been dealing with them since 2015, I do recommend this place for regular maintenance your car, with good quality and almost 40% less than the dealership.Thanks
Great service. Honest shop.
Zero stars would be more accurate. Scheduled an appointment on Saturday for Monday at 5pm. Was to get four truck and two trailer tires. Showed up for my appointment and was told they could not do it, said I had to bring it back in the morning. Inquiring as to what the problem was they said that they forgot to write the appointment down in the book, but the tires I had ordered came in and they had my info. Itold them that would not work and that it had to be an afternoon appointment. I was told there was nothing they could do. Nothing like towing a boat across town to get a blank stare, poor customer service, and zero concern for my time. No effort to make it right after their screw up.
We always use tire discounters and usually go to the Heath location. They have always let us know of any issues they see with tire rods or ball joints. Because I work in New Albany I had tires and alignment done at this location in May and told them had been hearing rattling noise on driver side. They changed my tires and claimed everything was fine. I could still hear the noise and now 3 months later the inside of my driver side tire is balled. My husband took the tire of and inspected the ball joint and found it was obliterated and wabbled freely. There is no chance these guys didnt see it but they never informed me. After getting a new ball joint I took my vehicle to the Heath location and they corrected my alignment and said this is not the first time the New Albany location has failed to let a customer know about ball joint issues. Im not a car guru but I know that an alignment on a bad ball joint is useless. I dont care about convenience, I will never go back to this location.
I had these people do some work on my front end and they didnt reassemble it correctly which in turn disintegrated my front wheel bearings and they would not cover it. Since they had me over a barrel i agreed to pay for parts and they covered labor. Less than an hour after we agreed to this they called me back and said there were more parts that I had to purchase, again i agreed. They have had my truck for a solid week and i still dont have it back.I called their own customer service complaint line and they were supposed to have the regional manager call me. This was about 5 days ago with no word from him. I have called several times to no avail. When I called yesterday I asked to be contacted by his manager... We will see if that happens.
Got 2 tires here and one kept going low on air. Ignored it for a while and just kept stopping to fill it with air. Finally made an appointment for today and show up only to be told they cant fit me in bc they are short staffed. They should have at least called me before my appointment. Will not go back here again
They were great. Quick, efficient, professional and friendly. They also stand by their work so I know if I were to have any issues, they would help me out. definitely recommend and I will definitely be back!
I am always accommodated when I need service. Everyone is great.
Always been great to me and cars always great after.
These guys have always treated us fairly and we get tires for our BMW, Maserati and Nissan there.
The manager, Clayton, is a great guy to deal with and does what he can for the customer. On the other side of things, they cant seem to figure out how to balance wheels properly and watching people install them back on the vehicle with an impact to tighten them down makes me fn crazy.
I want to give Anthony 5 stars!!! Stopped into ask a couple questions about a piece on the front of my Cadillac CTS that got unhooked because of a curb. The first gentleman wasn’t able to help but Anthony walked right out dropped down onto a knee, figured it out and fixed it. No appt, no charge just taking care of a customer. I appreciate it and will be back.
Larry handled my tire repair quickly and professionally.Made the whole process easy.
This TD Center took care of my wheel alignment issues very quickly even though it was through a warranty, I wasnt put off like my issue was unimportant. Thanks Guys!!!
They did an excellent job! It was a simple leaky tire but I had already taken it to a competitor down the road who didnt fix it. They also got us in close to closing time and did it anyway. Thanks guys!
This place is great! Brandon is excellent - great service, communication and work! highly recommend.
I take care of a fleet of cars and ive shopped around at a lot of places these guys have been the most helpful in finding discounts and in there work havent had a problem with any of there tires. they have always treated all of your employees like family and when a wife of one of our employes had a blow out on a old tire they worked with her to get her the best deal
This store handles my heavy duty fleet,they bought the cones to balance my 19.5s, only place in the Columbus area to get a true balance on 19.5 and Lt 16s, great price, great service. will go out of there way to get the tire you want
Man Im telling you I love this place I dropped of my car for a oil change and a tire rotation which they did for free and by the time I got back home they called me told me it was done and ready for pick up. Such a great team.
Really helped me out with patching my tire and helped me find the tires best suited for my price range!
Talk about SERVICE !O yea!! So very pleased with the help they gave this ol lady in making a choice on new rims.They even had me come back at certain mileage to double check everything was secure. Cant beat these young men. The ol lady gives them a 10.
Great experience overall. Best deal I could find in Columbus for 4 brand new tires plus balancing and alignment. Friendly guys and they negotiate on pricing. LOVE EM!!!
They messed up my breaks, lied about it and then tied to charge me more money for what they did wrong. All in the same hour, I hadnt even left their parking lot when i discovered the issue. Worse place Ive ever been. NEVER would I ever suggest the them to anyone, not even my worst enemy.
Great staff, couldnt ask for a quicker tire change!
Pleasant staff. Ive been there two or three times now and they have been more timely than other places and have always been pleasant to deal with.
Awesome service. They were super helpful and honest. They didnt try to pressure me to purchase anything and have great advice. I definitely recommend them. The price is on point
Im very impressed with the level of professionalism and courtesy at this ( and Stelzer road) location. Ive always been treated fairly and honestly. I also appreciate the same day appointments and quick service.
HAMILTON ROAD STOREDropped my truck off on August 1 st for them to have to order a part! Never got a phone call back so I called them on August 15th and they got wrong part in should have correct part by the 19th. NEVER heard from them again so I called on Monday the 22nd . Service person has been out and Manger needed to see what was going on...said he would call me ! SOOOOO....Weds comes and still NO CALL BACK TO ME! SO I HAVE TO CALL ONCE AGAIN...MMMMM...WE CANT FIND THE PART??!! WHAT??? It has taken 24 DAYS for you to figure that out! This is my second issue with them and ordering parts! WILL NEVER do business with them again!
Bought tires there 6 months ago, other than having to buy tires a great experience..recently noticed a slow leak in the rear passenger tire, took back....turns out to be loose stem insert, fixed for free and got tires balanced and rotated for free...i WILL go back!!!!
Honest employees at this shop. Ill be back next time I need tires. Asked to buy 4 tires but I was told there was no need to replace all 4 since 2 of the tires were in very good shape.
Awesome customer service! Highly recommend tire discounters!
The staff were very cordial and help/suggestions were rendered with a free of charge inspection. I would definitely recommend to give this place a try before you get involved with any major car works.
The place is great. They don’t charge you for things you don’t need. Friendly and honest. Nice work.
I came in with a flat tire and Tire Discounters quickly fixed my tire issues. I was very happy with the service and next time we need tires I will shop at Tire Discounters.
After a rotation and balence left hearing a loud rubbing sound from front tires! Twice! Tech doing rotation and balence obviously not properly trained! With the staff currently there I will not return! Would not recommend, place is a JOKE!
Great Service... every time! Very competitive pricing and reliable, quick service. We will continue to use them for all our vehicles.
I was advised my tires could not be fixed and my husband calls and he was told that I told them no when they offered to fix my tires! If you are a woman I suggest taking your car elsewhere to some place that doesnt treat woman different than men.
Honored my appointment right away, had my car alignment done in 30 minutes, and Josh was very friendly and helpful.
Long-time customer at this location brought tires for over 5 different cars. The manager treated me horribly and said he really didnt need my business.
Took a wheel there for a flat repair. Dropped it off, store closed at 4pm, I got there at 4;10. Employees let me in to pick up my wheel. Great customer service
Fast service, I couldnt be happier. I walked in with a few issues that needed attention and was out the door in under an hour. I would recommend asking for Anthony Floridi the store manager
Great customer service...Brandon First took good care of me..
Night and day difference compared to last visit. Very professional, courteous service done in a timely fashion. New store managers are very accommodating.
We came at the designated time for our Monday morning appointment 10:00. The tires were not there as promised. Someone there dropped the ball. The staff scurried around to fix the mistake.
Big shout out to Drew & the crew at the N Hamilton Rd(New Albany/Columbus/Gahanna) location, for getting me in for an overdue tire rotation. Much appreciated!!
I am always greeted , and made to feel like my needs are their top priority. I truly appreciate the honesty and service I receive.
Very slow and waiting well over an hour and a half before they even pull the car into a bay is poor. This is with an appointment and arriving in time. And the lady sitting next to me is having the same experience with her oil change. Disappointed.
Best experience I have had with a car shop. Thank you Brandon first
Had a leak in my tire and because it was an easy fix they fixed it for free!! great people and I will definitely be going back!!
Great service, these guys take great care of you. They do more than just tires.
As always They do what they promised, No surprise s when you come in to buy tires. Very helpful.
Dropped my daughter off; place looked nice, what else can I say???
Courteous, professional and on time. Great experience.
DONT BUY YOUR TIRE HERE! HUSBAND DROPPED HIS TRUCK IFF AT 10 AM AND THEY SAID THEY WOULD HAVE IT DONE (4 NEW TIRES) HES JUST KNOW LEAVING WITHOUT AN ALIGNMENT BECAUSE THEY CLOSE AT 7. MY SON AND MYSELF WAS LEFT IN THE RAIN WITH NO WAY TO GET HOME BECAUSE IT APPARENTLY TAKES ABOUT 12 HOURS TO PUT ON 4 NEW TIRES WITHOUT THE ALIGNMENT. THEY DONT CARE ABOUT THE CUSTOMER! MY HUSBAND WAS PROMISED HIS VECHILE WOULD BE DONE AT 4 HES JUST KNOW LEAVING WITH NO ALIGNMENT! OF COURSE THERE IS NO MANAGER AROUND ALL DAY
Had an issue with a tire, they fixed it fast. Everyone I dealt with was awesome.
Great job guys! Looking forward to tackling winter roads in Ohio with my new Michelin tires!
They go over and above to make their customers happy. I was very pleased with my recent visits. Thanks again for everything.
Great service and fair pricing! Always have you in and out as quick as possible.
These guys went above and beyond to help me fix a problem that wasnt even there responsibly Anthony and the guys i dont no what they pay them but its not enought
Fixed my alternator problem and honored by power steering assembly warranty
Anthony and his team went above and beyond to provide the service needed on my family vans wheels/tires. Thank you
Great attitudegreat service
Very helpful, good pricing without hitting you with a bunch of add-ons.
Great staff, professional in every way.
Staff is slow, texting, talking and incompetent. They kept hunting a wheel lock tool when I have regular lug nuts.
They cant work to get me in. Already have tires, one is going flat,and I have to take time off work to get fixed. BS
Awesome experience. Brandon was extremely helpful!
Awesome service. I came in there annoyed and not so friendly and ended up leaving extremely grateful!
Terrible customer service and wày over priced!! Walmart is cheaper faster and better service! Dont waste your time!
Great customer service and they do really fast/good work.
Great & friendly service. Very thorough... Thats why I keep coming back. ☺
Go see Jeff excellent service!
Clayton is the reason I keep coming back - he is a great asset to your company
Poor service, will not replace or refund defective tires.
They were very cheerful and Happy to take care of Me
Painless experience getting custom wheels and tires on a classic, highly recommend
Service good, fast and friendly, highly recommended.
Great service, didnt feel like I was getting ripped off. Aaron gave discounts and was fair.
Best $40 spent in my life on balancing my tires.
Always take great care of my vehicle. Nice people.
Great selection of tires, prices are also great.
Good experience. The team there was really nice and got me in and out quickly.
Great service will fit you in on Saturday.
Worked me in on a busy Saturday and did an excellent job.
Great work. Fast and very cordial staff
Hreat place to buy tires at a decent price plus free alignment
Went in for suspension work, came out with a broken suspension that they broke and could not fix, will never go back
They do great work and get you back on the road.
This is my go to place for tires. They got me in and out in no time!
Brandon first have beat prices and service.
Liz was great to deal with!
Friendly, knowledgable, great prices and flexible with our schedule.
Quick and delivers what is promised. Clean courteous and friendly
T D repaired a lug issue under warranty. Thank you.
Great service. Knowledgeable techs.
Great location. Staff is very courteous.
Great customer service at a reasonable price.
Friendly, informative service. Will do business again.
Great service. Fast and customer focused.
Very smooth and done well
Great customer service!!!
Awesome service 👏
Total reviews rating 4.5
199 Reviews for Tire Discounters 2023:
Review №1
2022-03-21I always have a great experience here! The service is very quick and everyone there has a really good moral and customer service base. I always typically drop my car off and come back and get it when it’s finished. Usually for a tire change it takes about 2 to 3 hours. This is about average and the cost was about 150. You get what you pay for! Quality quality quality
Review №2
2022-06-03This team always treats us right and honest! My husband and I had to get new tires ASAP and Liz was SOOOO helpful! Joshua was also nice. Liz was patient and did not make us feel rushed ! Thank you, TD!
Review №3
2022-05-09I came here based on the positive reviews on Google. Was quoted $250.00 to mount and balance 4 tires on my 2021 Ram 2500 HD which is more than 150% of what I was quoted by the Ram Dealership & other tire places nearby such as Firestone Complete Autocare. No rates clearly posted either which is always a red flag.
Review №4
2021-05-21WOW!!!! This is a place I definitely want to give 5 stars and highly recommend Tire Discounters Gahanna/North Hamilton Rd to anyone else for all of their tire and other car related needs. I have an older truck with oddball tire sizes but Manager Brandon truly went the extra mile, worked on finding me multiple options, and helped me out a lot on selecting the best tire for what I was looking for. The whole process from start to finish was truly first class. It is my understanding Brandon is a newer manager from a different store and his team of other professionals appear to be taking his lead in terms of professionalism, courtesy, and a customer service oriented approach. I couldnt have been more satisfied and only wish all other types of business had the same quality of people, service, etc. ... life would be a lot easier! I will never go anywhere else! Thanks again Brandon and team! You guys are all rock stars in my book! Keep up the great work you all are doing on a daily basis! See you next time!
Review №5
2022-04-12Came in yesterday with a blown tire and they guided me through picking out new tires, explaining thecdifferent plans and pricing, etc. They got my truck together in a timely manner. Weve been using them for about 4 years now.
Review №6
2022-06-30I honestly love this place I never go anywhere else. Today I needed something done quickly cause I had an emergency they got right in there and took care of it. Their prices are always reasonable
Review №7
2022-07-09I have to say, Ive dealt with a tired discount for many many many years and The tire discount at this location is so Helpful knowledgeable personable, I have to say Liz and Justin were and are Valuable to tire discounts As employees in their personalities I will never go anywhere else I had a very bad experience and I was gonna give up on this whole company I will not because of Liz thank you.
Review №8
2022-03-126 sets of Toyos later and Im still coming back. 3 sets for trucks, 1 for a Mazda, 1 for a Subaru, and a set for wifeys Acadia. Minus 1 stars because I think its time for a free set haha! Good people and they take good care of me when Im there.
Review №9
2021-11-03Had a tire blowout and needed it replaced quickly as I travel a lot for work. Did a little research online and Tire Discounters could get the size and tire I wanted the quickest (or so I was led to believe) so I decided to give them a shot. They were a little more expensive but it comes with some extras which I believe is Lifetime tire rotations and balancing and not to mention a free alignment when buying 4 tires. Seemed worth it to me and I had a great experience so far. The people working at the New Albany location were great!I forgot to mention I set all this up online on Thursday and selected a Saturday appointment. Turns out I got a call the next day to confirm the appointment. Of course I missed the call and had a hard time returning the call. They did however send an email stating they are dealing with a high volume of orders and had a corporate number to call. I eventually did get a call back and turns out they could not do the Saturday appointment since the tires had to be shipped from the warehouse. I was at first annoyed as it had me select the tires and then gave me appointment dates to pick from online (the Saturday appointment was also the main reason I picked Tire Discounters). They said it would have to be Monday. Luckily I was off Monday so it wasnt a huge deal but I did feel mislead.
Review №10
2021-12-10Tire discounters (Martin W) picked up my vehicle from work, serviced, and returned it to me. They called with questions or comments about my vehicle and delivered it safely and in a timely manner. I absolutely love the pickup option. Really helps for long weeks when you can’t get away. Thanks again!