In-store pick-up
Yes
Tire Choice Auto Service Centers in Wooster
Categories
Location on the map
Wooster, Wayne County, Ohio, US
Service options
In-store shopping
Yes
Delivery
No
Health and safety
Staff required to disinfect surfaces between visits
Yes
Accessibility
Wheelchair-accessible car park
Yes
Offerings
Oil change
Yes
Amenities
Mechanic
Yes
Toilets
Yes
Wi-Fi
Yes
Crowd
LGBTQ+ friendly
Yes
Planning
Appointments recommended
Yes
Payments
Cheques
Yes
Debit cards
Yes
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 330-680-7255
Site: https://locations.thetirechoice....
Site: https://locations.thetirechoice....
Opening hours
- Monday:7:30AM–6PM
- Tuesday:7:30AM–6PM
- Wednesday:7:30AM–6PM
- Thursday:7:30AM–6PM
- Friday:7:30AM–6PM
- Saturday:7:30AM–5PM
- Sunday:9AM–5PM
Tire Choice Auto Service Centers in other cities:
Comments (199)
Great place to buy tires! Ive been in service with this shop for about one year. I just had a tire replaced for free that I had bought 4 months ago (covered by the warranty). James is so helpful and the experience is always very efficient.
I have been bringing my vehicles here for years and I rarely have a negative experience. The staff is friendly and very knowledgeable. They take their time to explain the issues with your car and offer solutions rather than just push for you to purchase the most expensive repairs. Also, the turn around is top notch. If you need your car fixed CORRECTLY and quickly, bring it here and give them a shot!
I made an online appointment to have tires installed. I ordered the tires on the website and was shown a list of available service times. I scheduled a noon appointment and entered all of my information. I received a confirmation email a short time later that showed the appointment details along with the tires to be installed. I arrived for my appointment and was told by an employee that they dont have the tires I ordered. He stated this is a common problem with their online appointment system. I asked what tires he had in stock that matched my tire size and he advised of a different brand and quoted me almost $200 more than the tires I wanted. He also stated he would have to go get them and it would be an hour or so until they could start installing them. I declined and walked out. A simple phone call would have sufficed, that informed me of the discrepancy. Instead, I rearranged my schedule and drove 40 minutes round trip for nothing.
I use to dread having to get my oil changed but since I started using Monro I have had nothing but great experiences! They take great care of my car and the prices are reasonable. I dont ever feel like they are trying to nickle and dime me or tell me that I need a bunch of work done when I really dont. Great staff!
I came in looking to get my exhaust repaired, James (the shop manager) was extremely helpful in finding the best deal for what was needed. Purchasing tires was also accomplished with his help. I was dropping my vehicle off today to have the work completed the next day and I am here to pick it up now! Jon, the assistant manager provided great service as well.The guys are very polite and I highly recommend them!!
Just had an oil change and tire rotation at Tire Choice for the first time. James and Kyle were very friendly and professional. Will definitely be going back for future service. Highly recommend
I was able to get my tire repaired same day !The employees are super nice and make conversation with you while you wait , great experience!As a single Mother to 2, having a reliable vehicle is a must and knowing I can go to a place where they truly take care of you and your car not charging you ridiculous prices actually giving a fair price is amazing! Thank You !
I choose Monroe every time I need something done, whether a sound concerns me, or I’m looking for routine maintenance to be done. Oil changes are affordable and I know I can trust if they find something that needs done, that it truly needs done. The manager James has always been respectful and ensures customer service is on point. The workers are honest people who will do their best to give you information and make sure your car is taken care of. I would highly recommend!!
I had gotten an alert through a hum device and had stopped by to see if they could help me out. The man at the front desk without second thought offered to take a look and filled my tires up. Great service!
I have been looking for a place to help me with my license plate. I tried to remove it myself, but the screw was rusted and broke off and I did not know what to do. I went to four different places and nobody could help me. I went to Monroe and they were great and very professional. James helped me out. He was able to get the old license plate off and put the new one on for me. So thank you James so much for helping me. I highly recommend Monroe if you need any type of service. Again, thank you James
I picked up a nail in my tire on my way home from work and called an hour before they closed. The manager told me to come in and they’d do their best to get it fixed for me. They patched my tire and were extremely nice and quick. This is the second time I’ve been there and I have nothing but good things to say about them! Highly recommend.
Cheap, fast, and Friendly! I had a very good positive experience with my visit at Monro. Friendly staff. They did work on my car at affordable prices. I high recommend them to anyone needing work done on their car! I will definitely be returning to them in the near future.
The young man who manages (James Tanner) went above & beyond courteous service. They identified the problem efficiently. Technicians John & J. Wellman do excellent work and take pride in their work. The repair costs were very reasonable. I highly recommend Monro for your basic car care needs.
I just picked up my car after getting an oil change at Monro. The staff is always friendly and knowledgeable. The only thing keeping this from a 5-star review is the fact that my washer fluid was not filled, which should be included as a part of the courtesy inspection. After many visits to Monro, this is the first and only issue Ive experienced.
Had some good work done from them. But today when I had to take my car in not long after them changing a ball joint and found out they put my rotor on incorrectly and now I have to fix basically my entire braking system on one side makes me want to not recommend them. Just be careful if you go there for brakes. Its probably not worth it . They did well on tires before however
Took my car in for an oil change and tire rotation. They found that my tires were out of balance, out of alignment and that my brakes were going bad. They fixed it all for an extremely reasonable price and did it quickly. The customer service is great and my car handles perfectly now. I will absolutely take my vehicle back to them from now on.Edit: Yet another great experience there yesterday, 8/26/2019. Everyone is very professional and take pride in what they do.
The staff and professional service at Monrro Shop 177 far exceeded our expectations. The Store Lead, James Tanner helped us with a flat tire with our Enterprise Rental. Him and his staff changed our tire, inspected the other three and placed the spare back in the stow away area. All this was completed in a timely manner and was much appreciated so we could get back on the road.James displays an exceptional knowledge in running and maintaining the store. His customer service, knowledge and willingness to help others showed in how he assisted us. I highly recommend this individual for a promotion/increase due to the assistance and courteous demeanor he portrayed.Thank youChris
Best service ever and staff! The staff there helped us while traveling and got a flat and then had a brake hanging up!!! We weren’t going to get there till 10 min before closing, they told us to come in and then they stayed late to help us! Amazing and restores some faith in human kind that there are still great people out there willing to help!!! Would recommend 1000000% to anyone!!! Wish this shop was in my neighborhood, it would be my go-to!!! Thanks again gentlemen!!! You truly saved the day!!!!
I had a tire with a gash that needed replaced with a new one. I stopped at 6:30 and they helped me out before they closed at seven. I really appreciate the two men they got my tire fixed. Thank you!
I drove from Crestline specifically for a tire from this establishment because no one else had any tires that I could get ahold of to replace the one that blew on my 80yo grandmothers Chevy Trax. I was blown away by attention to making sure the new tire was done properly, theyre exceptionally friendly, all in all an amazing and helpful experience in the fullest. The next time she needs a tire or someone I know needs one, I will be recommending Tire Choice Auto. Thank you, gentlemen, for waiting on me to get there and helping me get my grandmas car straightened out today!
James and Jim were fantastic. They went out of their way to make sure my car was ready for a big trip when I was on a tight schedule. Reliable service with a smile. I will definitely keep bringing my car to Monro!
Great service, all very professional. They were patient, explaining everything they were going to do before doing it. Willingly offered a less expensive alternative for one of things needed fixing on my car. No attempts at upsetting, just laid out options and let me choose. I will be taking my car to them when the next repair is needed.
Quickest and cheapest tire patch Ive ever had done. Employees were all friendly and helpful. Anything I cant do myself on my car will be done here from now on. Employees are much more competent than the grease monkeys youd find at other tire/brake/oil change shops.
I drive at least 30,000 miles a year so it is very important for me to have my vehicle in prime working condition at all times. The folks at Monro always take at least 5-10 minutes to discuss with me the inspection results of my car. This is invaluable to me because if my break pads (or anything) are wearing out in the near future, I prefer to get it taken care of as quickly as possible. James Tanner and other managers always talk with me and tell me what if any repairs I need done or if I am good for another 3 months. Thank you Monro for hiring professionals that are not in a rush to get cars in and out. Quality matters and Monro knows that.
Ive lived in Wooster for a year and needed a reliable mechanic. Jim and John are extremely helpful, nice guys willing to help out anyone. My girlfriends had her brakes done first and after the amazing service I came back for an oil change. I highly recommend Monroe’s to anyone in the area.
This shop is always willing to answer questions about my car issues without upselling other needs. I have had them get me in last minute Ute in the past without complaints. James does an excellent job explaining issues and taking his time when I have questions. Great job guys! James is awesome.
I needed brake work and new tires. I was able to get everything done at Monroe. I stopped by for an estimate and then scheduled the work. My wife dropped off the car, they checked her car tires while she was there and communicated with me about the car. Everything went smoothly and the car drives so much better. The only reason I gave them 4 instead of 5 stars was the cost may not have been the lowest, but the convenience of getting it all done at once outweighed the price difference.
Even though the name has changed the customer service and expertise have not. The staff at Tire Choice are always professional and willing to take the time to explain what needs to be done to my car and why, and work around my schedule.
James & his staff are beyond fantastic. I have gotten work done here over the years & never have I dealt with such a fun, energetic & skilled group of people. I have never had anything less than exceptional service & that is why I will ALWAYS go to Monro. Many thanks to James & his team for always taking care of me & fitting me in when I needed something done!
On a cold, rainy evening, after I got home from work, I realized I had a nail in my tire. It was 6:10pm and I could hear the whistle of air leaking out of my tire. The only place I could find open in our area was Monro. So I called them to see if they could fix my tire. They got me right in. They were able to fix the tire. The staff was friendly and courteous. The manager, John, was very helpful in answering questions regarding repairs to my other vehicle as well. I was very impressed with the service I received and I will definitely recommend Monro of Wooster for service to your vehicles. Thank you Monro!
I was losing air in my tire on a Sunday and Monros was the only place open. They were happy to help me and check out the problem. Ended up having a nail on the inside of my tire so I needed a new one. They were able to fit me despite only having two people working. They explained everything to me along the way and laid out the options including the ones that wouldnt make them money. John and Jim were very helpful!
John and his team are top notch! I had a slow leak caused by a screw in my tire, so I thought Id take it to Monroe. I had heard of them from a friend and decided to try them out. I showed up on Saturday morning at 8 and they took my car right into the garage. I was the only customer there, so Im sure that helped get it done so quickly. During my wait I chatted with John in between his phone calls and paperwork. It might be a chain store, but John makes it feel like a family business here in Wooster. I will definitely be back!
James was excellent. He and his staff treated me with respect, let me know exactly what was going on, and fixed my brake pads, rotors, and oil change in less time than they quoted. Highly recommend and I will be back!
Amazing customer service! Was in desperate need of new brakes on a Saturday morning and they got me in and out in under two hours with no appointment! Fast, friendly, and knowledgeable, will be back for sure!
The guys at Monroe Muffler always take extra time and effort to make sure that my cars are maintained and well taken care of. James always takes the extra time to explain what the issues are with the car and why . I very much appreciate the service that I have received at Monroe Muffler!
This is a solid place to get your car worked on. Ive been going to them for years. They have fair prices and good customer service. Always wanting to help you and honest with what needs done vs. what should be done eventually. Their hours are great too. Look no further for light mechanic and maintenance work.
Went in late afternoon on yesterday (Saturday before Easter.) Daughter hit a pothole and got flat tire. John and James were very friendly and helpful. Got us fixed up quickly and were happy to help. GREAT service!! Thank you!!
Great service and very kind employees! They were able to get me in the day of to check my car out for me. I wasnt sure what was causing the problem so they tried a couple things, and then didnt charge me when they found nothing wrong with it. I would definitely recommend this place to others!
Had a double blowout on the highway right before closing on a Saturday, James Tanner stayed late for us and got us 2 tires with the quickness! Highly recommend!!
Had a front end alignment done today. Staff was excellent. Courteous and professional. Watched them interact with multiple customers. Work was done under the time quoted. Excellent job Mr Tanner and Dye!! Highly recommend....
I talked with the service manager, (Justin Ward,) at this location on Cleveland Dr. I recently had a screw in my tire and needed the tire replaced as i was driving back to Columbus before the holidays. Although they didn’t have the Michelin Primacy tire in-stock to match the other 3, they replaced it with a Goodyear Eagle tire instead.The only gripe I have with my experience is that they did not ask if I wanted to opt-in for the Lifetime-Install Package, which is a $30 add-on that I did not request.The Lifetime-Install-Package includes mounting, balancing, valve-stem installation, TPMS Inspect & Reset, alignment check, and wheel-torquing. I was not asked if I wanted this add-on, as it was added automatically onto my invoice.Other than that, I had a wonderful experience
Ive been coming here frequently for a little over a year, ever since I first moved to Wooster, and I gotta say, their service is always far above average every single time. Theyre always extremely nice to me, and theyre always there when I need car work done. 10/10, 5 stars, etc.. Im going to miss coming here when I leave Wooster.
While the staff was extremely pleasant and helpful, and were able to fit me in. The actual work was done. The problem was rushing to finished the job the tech forgot to torque the wheel lugs. Darn near lost my front tire on the highway. This is completely unacceptable.
Excellent service. four tires, in and out very quickly even though it was the end of the day on a Saturday, they were pleasant and helpful! Kudos to James!
James and John were amazing. Truck broke down on July 4th and couldn’t do anything. They looked at and were able to get it fixed up the next day. Both of them were beyond hospitable and welcoming while I waited for parts to be brought in from Cleveland. Highly recommend Munro for any auto needs.
I took my car in thinking it needed an alignment and new tires. When they called for pick-up it only needed the tires. They did not over charge and do the alignment anyways which is much appreciated. They have a friendly and knowledgeable staff. Very quick service!
Always used for oil changes because they are cheap and friendly. Theyre realistic about what needs done with a car and when Ive purchased my tires through them I add the road warranty. Twice they have quickly fixed my flat for free from a nail or metal shard and Im greatful!
Went there after being in wooster from cleveland on vacation. Jim , the manager was very helpful, kind and helped me . The mechanic was very polite, and hard working. Had my muffler fixed in no time. I will come back to wooster to them in the future for work on my car. They are awesome! Great job guys. You guys rock!!! Thank you so much for making my day.
I will keep coming back to this place. James was very helpful and friendly and I was in and out with an oil change/inspection.
Yesterday went in to have my tire checked in wooster said stem was bad and replaced that said all tires were dry rotted and need them all replaced drove about 3 miles tire was flat again went to Walmart they found a staple in tire stayed very easy to find tires will not need to be replaced till winter will never go back there very bad service
I really do not want to give them any stars I was in there for a estimate for tires I waited at the counter for a few minutes while it appeared the guys were playing some kind of video game in their shop.I was very angry at this point and walked out and took my business up the road to another shop i was really wanting to give them a chance since i recently moved to town and they are close to my house but you definitely lost a customer
Great experience! I came in for an oil change and ended up needing more work done. They were Very helpful in getting me what I needed and at a more affordable price! They go above and beyond to help their customers
James at Monro in Wooster was awesome. He was fast and efficient! He told me exactly what was wrong with my tire and gave me options for the repair. I will definitely go back to Monroe in Wooster the next time I need service done on my car!
Had a screw in my tire and needed a repair fast. With the only place I could find at almost 7 pm, these guys, right before closing, didnt turn me away. I thank you James and the rest of the staff for the excellent service!
Went to get my tire patched today even at the end of the day they were super fast and helpful. Thankfully they fixed it on the spot since we have children to take to school in the morning. Would definitely reccommend them to my friends.
Exceptional service..got an alignment and an oil change and they explained everything they were doing..very knowledgeable and you cant beat the prices..im definitely going back for future car appts.
Stopped for an oil change and rotate price was 45 bucks that sounded pretty fair. I have been a mechanic for years and was very displeased when I was told they didnt have time and had to schedule me for tomorrow. There were two guys Im assuming a manager and a lube tech they had one appointment coming in but two guys standing around. I understand it might take longer to do my oil change in case another customer stopped by but the job can be done in 30 minutes they had two open bays and even an alignment rack lots of room just no hard working employees. Not mad just disappointed if I have to schedule my service I might as well pay the same price and take it back to pallota ford I went there for convenience and your company couldnt offer that so why wouldnt I use the better trained technicans? Something you might want to work on with your employees.
These guys are awesome! We were 3 hours from home and found screws in our tire. We called them half an hour before closing and they said come in, we’ll help you out. Drive past their competition and see these guys!!
I came in with a slow leak in one of my tires and found out that it was time for new tires. Since I was already well past when it should have been addressed, we went ahead with it. All employees that I spoke with were willing to answer questions, explain what they were working on, and update me on their progress. Unexpected repairs are never fun, but Id rather find out theres a problem with my car when Im standing at the counter instead of after Ive ended up in the ditch. Thanks, guys.
Had to return car due to leaking oil. Failure to clean up spilled oil. Said problem was they ran out if cleaning fluid
They replaced my tires and did the alignment. The staff was very professional and friendly. They did an excellent job of working on my car. I was very pleased with the service.
James and Adrian plugged our tire on an Emergency basis and were extremely helpful! We highly recommend their services.
Excellent service! Very helpful and professional manager and team! Will always go back for business. Keep up the great work boys!
I took my truck in for tire installation and when I dropped my truck off it was running great and only slightly out of alignment so I asked for alignment since I was there. They proceeded to call me telling me all kinds of stuff was wrong with my truck and some of which I just got replaced only 5 months prior and it was so bad I should tow my truck or pay them an estimated $1,080 to fix everything. I said no way put the tires on Ill come get it. So I pick it up and my driver side tire was completely jacked. I couldnt even drive my truck straight. Talked to an employee (who was VERY rude and not helpful) and he said its my wheel bearing and its falling off, 1 bolt missing and 2 bolts are about to fall out (I just got this replaced 5 months prior) why he didnt tighten them I dont know. Limped my truck home and my boyfriend took the tire off and there was only 1 bolt left and he took it out with his hands. Replaced the bolts and my truck was like it was when I took it in. My boyfriend and I are convinced the shop did something or should have at least tightened the bolts or offered to at very least and is currently trying to get a hold of their corporate service and going to file a complaint with the Better Business Bureau. No way I took my truck in running great and it comes out that bad when the shop guy says all he did was take my tire off and put a new one on....bull. I am very upset! NEVER use this place!!
On Wednesday 10/4/17. I called them at about 615 they close at 7. I had just gotten used tires to replace two on my car and one went flat before I could replace it. It took me 45 minutes almost to make it 20, but the amazing guy (can’t recall his name, James maybe) heard the tired and scared kids and told me if I could make it before 7 he would stay. He fixed my car and was so nice. I couldn’t believe there are still such awesome people in the world. He made my week. Even better he is a veteran! Not only did he serve our country he went out of his way for my family.
I had a very solid experience with these guys. Made very quick work of my tire I needed mounted, answered my questions, and at a very reasonable price as well. Will be coming back.
I was visiting Wooster when my tire pressure light came on, late on a Friday of a holiday weekend. I stopped at Monro, and they got my car right in, found the problem, got it fixed, and charged me a really low price. I was impressed by the customer service and professionalism of everyone there, and I’m so grateful they got me back on the road in no time!
An honest mechanic. Thank you Bryan and Monro Muffler Shop 177 in Wooster for your help today! My daughter and I drove in to the shop after visiting the College of Wooster with a strange sound in the back of our car. I was worried about driving the hour home. Bryan immediately took the car for a drive and put it up on the lift. They found old hardware left in the drum when my husband last worked on the brakes. The service was phenomenal and they didnt charge me. I just got home safely. Thank you Monro Muffler Staff!
I have never had a flat tire on vacation before, but June 9th I did. I got my spare tire on my car and took my vehicle down to this establishment, my oh my. Probably the FASTEST and most kind shop away from home I have ever been to. Got all of my information BEFORE I even got the spare tire on my car on the side of the highway so it would work out smoothly. I cant seem to remember the gentlemans name for some reason, but he was about 58-59, dark hair, skinny and wore glasses. I want to say it started with a J, thank you so much to everyone that took care of me there. You ALL saved me a lot of time and money and have quality products IN STOCK and ready to go if needed. Thank you again,Gordon Settlemyre, Owosso, MI.
Excellent service! We were stuck outside of Wooster with a flat tire and a stripped lugnut and James helped us get on the road again, on a Sunday afternoon no less! We appreciate their work so very much.
My car broke down when visiting from out of town (on a Sunday, of course) and Jake was very helpful in finding parts for my car so that I could get on the road again quickly. He called around to find my parts, had them driven over to the shop and had me in and out 4 hours earlier than expected. It was a positive experience in an otherwise negative situation. Thanks, Jake!
Great place, was in and out when I had a flat tire on a rental car. They were super fast and friendly.
Took my 2006 Civic in for a wrattling noise that sounded extremely concerning. Kyle (my mechanic that day) found a wrench on the exhaust. It must have been left from the last mechanic I took it to. The whole process took less than 30 minutes. They were fast and efficient. Will be returning!
This is the only place I take my car in Wooster. The people at Monro Auto Service have always been extremely nice, timely, and have never tried to trick me into spending money I didnt need to. I would highly recommend Monro Auto!
Got a flat tire on high way at 6:58pm. The only place that was open was monro til 7pm. James Tanner waited for me to get there and stayed after hrs to change my tire. Very hard working man and you can not find good help like that anymore. Thank you again James and monro. Yall the real MVPS!!!💪
James went above and beyond to schedule a last-minute tire change on a busy day; total life saver! Friendly, professional, helpful, and straightforward. Great service!
I only have it 3 stars due to the fact that one of the guys there is a veteran and he saw my veteran License plates and put me in right away to fix an air leak in my tire. The other guy told me there were cars in front of me and that he didnt know how long I would be waiting for a simple tire patch. Said if work goes fast it would be quick, if work went slow it would be longer. Personally have had patched tires before and it take a few minutes. Probably wouldnt even have slowed their work down. Like I said the guy that checked me in gave me the impression he was just lazy and didnt give a #&#&!!! I do want to say the other guy who was an armed forces veteran and took care of me quickly should be running the dam place. He was professional and quick and didnt act like patching a tire was ruining his day. Probably wont be back unless that gentleman is put charge.
I’ve been using their service since I moved to Ohio(4 years ago). The people are extremely nice and professional. My car is always in good hands no matter the problem! 💜
We are extremely pleased with the service we have received at Monro auto service. John the manager is very professional and takes great care of his customers. Im sure we will be customers for life.
The best place ever for service, James is a Great manager and team leader. They re are still working staff that love people in the world. 👍👍👍👍👍, I wish i could give this place 10 stars.
They gave me 3 quotes so i would know difference between what was needed immediatly or eventually so i had choice to take care of as much as i could. Thanks so much guys.very appreciated!
Had a great experience with them, will highly recommend. They installed new rotors and breaks all around and did a good job. Will return for sure !
I woke up to a flat tire and was short on time to get to work. James and Amber helped me immediately. They were courteous and professional. Thank you for hitting the reset button on my day.
I have never had a better experience at any shop like I did here. James went above and beyond to help me and the service they gave me was by far the best Ive ever had. I recommend everybody go here and ask for James if you want the best service, quality honest service that you wont find anywhere else. Thanks again to James and Amber for going above and beyond to help me, I am a life time customer now because of your service
James and his team did a great job. Got my problems fixed quickly and on budget. Very honest and friendly. I will be back!
I stopped in here for an estimate one time and instead of just what I needed the estimate that I was given was for other parts that were not in need of replacement yet. in short they had me an estimate coming to about two grand, I was able to get the part and do the replacement that was required for less than $200. Kind of destroys any trust.
Brought my Jeep Compass in and they did a terrific job with it! Everyone is super nice. They dont try to scam you like other shops do.
Great experience, Adryan quickly replaced and aligned my tires at short notice. Will definitely return for the efficient and friendly service.
Had a flat tire late Saturday evening and they worked to get a new one installed in a timely and profressional manner! Great service. Highly recommend.
Came in on a sunday! So glad theyre open then. They found the problem quickly and explained the situation and solution (in terms I could understand). Friendly, efficient, felt welcome. Especially in a pinch I would recommend!
James and his team have been taking care of my cars for many years. They have always done a great job and I would highly recommend them. Thanks!
Quick service, worth the stop, easy access, friendly service, did great work on my car.
Had a relatively new tire that was slowly leaking. They found a screw and were able to repair the tire. Service was quick and price was excellent. Thank you guys!
I wound up with a large screw stuck in my tire. Monro helped to find, patch and repair for me on the spot. I was on my way again in no time. Such a wonderful and caring staff! Thank you Monro!
Sign out front said 14.99 oil change, which is cheaper than I can do it- but when the manager rang me up it was $26! No, not just bc of the disposal fee, either. I contested the bill and he said the sign was just there to advertise that they do oil changes. I had no choice but to pay it. Complete bullshit!!
Had an appointment at 9. The workers didnt even show up till 9:20 to open the place! I wanted to discuss what all they would do to my car but the guy basically ignored me to take a phone call. When he got off the phone he started talking to another customer while I was just standing there awkward in front of him. Customer service sucks here. Totally unprofessional.
These guys are awesome. I called at 5:01 with a flat tire and I was fixed and on my way back home by 6:00. Friendly, fast, incredibly quick service.
We have been coming to get out cars worked on for a couple years now and have always been satisfied until recently.... this last time we dropped off our car there was some money in the middle console.. when we picked it up the money was gone... i know we shouldnt have left it, but there was still no reason anyone would need to go in there. Very disappointing.
The new manager, James, is helpful and will make sure your car is taken care of. The team there won’t try to sell you on anything and instead will give you honest advice on what to do.
I have never had better service. I dont feel bullied into getting things my car doesnt need. I always get wonderful customer service when I go for something as simple as an oil change to a high end repair.
James was fantastic even though the shop was packed and he was doing a million things at once! The customer service is impressive and I will definitely be coming here from now on!
I got a oil change and the technician got oil all over the motor. Every time I drive my challenger I smell oil burning. They could not rotate my tires because of the tpms sensors. I only to went someone else because my ramps are in use right now. Ill never go to them again....
Just needed our tire air pressure checked while traveling. They were so kind and checked every tire for us.
My power steering is acting up and they couldnt figure it out, but that didnt stop them from trying to sell me 4 new tires! Fyi, I didnt need them
Horrible service. My car wasn’t starting. They went and changed 3 parts probably trying to guess what was wrong. Now my car isn’t starting again today and I’m out the $1,000 they charged me to NOT fix the problem. Don’t take your car here. Take it to a REAL mechanic shop. Don’t waste your money here they’ll con you into replacing parts you probably don’t need to replace.
James and the guys here are fantastic. Always quick to help and they get my car back to me extremely quick. I don’t go anywhere else
I got an oil change and everything went very smoothly! James helped me and was very knowledgeable about all my questions. Highly recommend!
Very helpful and quick. They don’t try to squeeze extra money out of you ! Which most places do ! I trust them and will always be a customer. James is a awesome and very trusting !
James and his team do an awesome job helping me personally and my customers. They provide excellent service and are very knowledge and friendly!
James,Justin and Jim are a great help for when ever I need stuff done on our vehicles and they give nothing but the best customer service and advise to us for our fleet vehicles..Keep up the great work...
Great place to get service on your vehicle. Quick, efficient and friendly service. HONEST business. New management has made this place a pleasant place to do business again!
Best place in Wooster to get service on your car! Awesome management and team. Quick and great service. Telling all my friends and family to go there!!
Fantastic service! Very good about discussing the car in terms non-mechanics can understand. Work very quickly and efficiently too.
So much for free brake inspection, I can do a visual, they wanted to charge 50 bucks to take apart and actually look at everything. When I told them to just put back together they sent the manager out to try and scare me lol
Very friendly staff and AMAZING fast service! I highly recommend bringing your car here!
Very nice and polite guys. I called in and they were able to repair my tire same day. Thank you guys!
Rude lady at the desk. Whoever does the scheduling from online appointment requests doesnt stand up to their word that they will contact you and confirm appt date and time within 24 hours. Nothing happened with my online request.
James and his crew were fast and friendly and really Kno what they are talking about! They are priced really good and make sure your gets what it needs and are efficient!:) Thanks guys Ill recommend you to anyone!
This place was INCREDIBLE! They fixed problems others said we going to cost hundreds to do for nearly nothing and they were friendly and super knowledgeable. Treated me and my 4 year old daughter like we were family! I will most definitely be going there for any issues in the future! Thank you guys!
Absolutely the BEST service for car maintenance. Friendly, helpful and personable staff who answers all your concerns. I HIGHLY recommend Monroe!!!!
Brought my brothers car in to get work done before a road trip, everyone was super nice and helpful. Did great work. Will def be back!
They got my car done so quickly i was amazed. fast, friendly service with no hassles. ill be back
Went for oil change in Wooster, Ohio and they broke my front turn-signal light cover. The technician happily handed over the broken cover to me to fix it myself. Such a poor service.
Great experience as always. Jon and James were EXCELLENT in the service of my vehicle at a LOW PRICE!
Good quick service for being open on Sunday, just had to wait until Monday to get my tire changed because they were out of stock.
Scheduled for a oil change a week in advance got there and was asked if I could just drop the car off and come back and get it later because it was going to be a hour to two hours before it was done. I said just for a oil change the guy said ya there are cars ahead of you. I thought that is why you schedule an appointment will not be going back there.
Take my car here for oil changes. Always quick, fair prices, and a fantastic friendly staff. Highly recommend!
I would NOT recommend..... I needed my muffler and exhaust replaced.... they wanted to add extra parts as well I did not need quoting over $1,000.. NOPE. There are other places!
Everybody there was really personable and friendly, they got me in and out quickly, I could not have asked for better service.
Great place shout out to James went in for front brakes figured rotors pad maybe new calipers. Only sold me what I needed all is well Thank You !!!
Fast Friendly service! Would recommend them to anyone! Will defiantly be going back for my next car repair!!
Had an emergency tire situation and James really pulled through to help get me back on the road. Great customer service!
James and Justin seem to take pride in what they do which makes their work ethic a high priority. A happy and repeat customer...
The staff is always super helpful and really takes the time to clearly explain things! They also dont try to upsell you things that arent really necessary like some of the other places out there..great service!
Nice coupon price on oil change this weekend 34.95 includes rotation of tires check alignment and your oil change
These folks always do a good job and let me know whats going on. Thats all you can ask for.
James Tanner did both my truck and suv today, great service and very timely, Thanks James good job Well done
Fast and friendly service. James is awesome and has worked on both of my cars multiple times already.
Love getting my Jeep serviced here. Knowledgeable folks and friendly.
The crew here are efficient and very friendly! Highly recommend you to bring all your vehicles here for service!
Friendly customer service, easy going employees, made an appointments to get my oil changed and they went above and beyond to meet my needs!
Got me a new tire in under a half an hour. Super friendly & fast service!
Cant say anything bad about this place or the staff.Very helpful and polite knows how to make their customers feel like they care about the service they provide.Awesome job guys thanks again would definitely recommend this place to come to for work that needs to be done 😁
The manager Bryan is always helpful and fast. My whole family takes their cars to him. Wouldn’t go anywhere else!
Quick, friendly service with a good sense of humor. Swapped the rims on my car and let me know what else to keep an eye on.
Just Met the New Manager Brock and He knows, Cars and Tires!!!! Definitely recommend working on tire deal with this Guy! Honest AAA+
Great service, very quick workers and extremely welcoming. Ive been here in the past several times and they continuously exceed expectations.
My sister likes this place
LOVE these people....I have finally found honest, straight forward, and skilled people to keep my car happy and healthy. They dont pressure me....theyre professional....Go today 😀
Got all 4 shocks onto my car today. Got it done in a timely fashion and drives like new. Would recommend.
I had a flat tire that needed repaired (plugged) and the gentleman was awesome. If you need anything brakes, tires, anything. GO TO MONRO!!
As always, fast, friendly service!! These guys are the best! Thanks,John, for another job well done!
Awesome service I was in and out. The staff were friendly and very professional. A lot of businesses should be run this way.
James and his crew are always kind and helpful! Thank you for consistently great service!
This shop is not worth it cost too much work zero car not being fixed proper after 4 days at shop very poor service not want to go again this shop basically they are making their money but not able to satisfied customer with a good service my car is now worst then before
This location does not offer ac repair even though the website says it does that type of work. They dont have the machine. They also said they never give free estimates for service at all even though the website says it does. They really need to update their website 😠
Very poor customer service and not willing help do things correct!! Manager was a double and has poor attitude..back to Smetzer Tire I go where I always get A+++ service
This place has been great to me! James ( Mgr) and his crew have been very helpful and accommodating.
Bruce was great! Got a good deal on a nice car and I would def come back!
Manager and crew seemed to Very knowledgeable on auto repair Thank you for keeping our cars safe
Did an excellent job! Adryan and Bryan did a fast great job! Will be going back!
Very friendly, fast service. Highly recommend. Plan on using for future repairs and maintenance!
Fast service, online coupon given automatically with discounted price. Accept walk-ins and appointments, overall happy with service and customer service.
Husband works out of town and got a flat. Brought it to these guys & they hooked him up & got him in & out quickly! Thank you!
James was knowledgeable and helpful throughout the entire process. Great customer service!
Great service and fair pricing. Walked me through everything I needed to know. Go see these guys!
Fast and friendly service. Did not try to sell me anything I didnt need. Staff went above and beyond expectations.
Stopped in for an oil change and had a great experience working with John and James.
Id give you guys a 1000 stars if I could....James and John are amazing fellas....thank you so much for helping out my mom...U guys ROCK!!!🤘
James and Jim are great. Thank you for the outstanding service! See you again soon
Took way too long for an oil change. Went a second time and had a better experience.
This location actually took the time to explain and show me what was wrong with my car. The service blew me away
If i could give them no stars I would have. Bad workmanship. Not done when they said it was done. Too damn expensive
Never had a problem with these guys. Awesome service and quick to boot.
My go to place for tires and oil changes. Fast service and friendly employees.
Great guys! I litterly forgot my phone in the car and didnt realize it till I got my car back. Fare prices. Thanks!
We went in today and we were helped by James T. He was absolutely amazing!
The people who work here are really friendly and have very quick service. Great place to go 👍🏼
Working for a fleet company that needed service quick/last minute and succeeded the expectations!
Great service. Great staff. Amazing senses of humor. Thanks guys.
Great service they take care of our whole fleet very knowledgeable staff
Great customer service and great prices. Would highly recommend to anyone.
Great friendly service at a price you can afford!! Easy to do business with
Quick and easy to mark appointment. Service was great and the people friendly.
I had very good service today with my oil change
Excellent Staff! Nice clean showroom and fast friendly service! Highly Recommend!
Fast service, friendly staff, fair pricing. Would recommend this shop to others.
They were wonderful and fast and did xtra things:) will be back
Fast service and very pleased with the work! The two gentlemen working were very helpful
Total reviews rating 4.6
199 Reviews for Tire Choice Auto Service Centers 2023:
Review №1
2022-05-06We had a unplanned visit from a construction screw in our tire. We were able to drop off and they had the day to fit in to the schedule. They fixed the puncture and actually did not charge us for being a loyal customer. We are very appreciative of the fast service!
Review №2
2022-03-11Awesome service needed front breaks rotors back breaks rotors and calipers replaced. I called very knowledgeable staff in and out service trustworthy had my car fixed same day couldnt be happier even cut the cost down a little for me. This is the only place I will go from now on. If you are looking for quality service with honest feedback this is the place to go.
Review №3
2022-07-13I had a dead alternator and they squeezed me in that day so Id say thats good services.
Review №4
2021-05-09James Tanner went out of his way and helped us when we had a double blow out about 3 minutes away from the shop. He had us taken care off in 20 minutes and stayed over just to get us back on the road. Great customer service! & Great work attitude from the technician! Highly recommend and hope they can help so many more people in bad situations like that. Thank you James Tanner you rock!! (Note to the shop this man NEEDS a raise). I’ve read so many reviews and 90% of them are directed towards him and how friendly he his and the great care he has for making his customers happy.
Review №5
2021-06-04The Best customer service I have received by any auto repair center. I really appreciate all the efforts that James Tanner and Adam Knight put forward fixing my Mazda today. From a customer service department they put on solving my issue a top priority. I was pleasantly surprised and Great work! I will use your services again.
Review №6
2022-02-21Amazon staff amazing service fast and efficient! Definitely go to these guys theyre great all around!!
Review №7
2022-03-16James and the guys at Tire Choice are friendly and knowledgeable. Great service!
Review №8
2021-12-29Kyle and James are absolutely fantastic. They explain things to you. Completely honest. This is the only place I take my car.
Review №9
2021-06-08Excellent service, quick on response. Had a puncture in my work van and the team at Tire Choice got me back on the road within the hour even with 4 other customers ahead of me! Trust these guys to do right by you. Thanks again from the TechWise team!
Review №10
2020-10-05Very friendly, knowledgeable, respectful staff that offer exceptional customer service. Not once did I feel unwelcome. James and his crew went above and beyond to get my tires on and my wheels aligned all while juggling working at two separate locations.