Tire Choice Auto Service Centers in Avon Lake
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Avon Lake, Lorain County, Ohio, US
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Site: https://locations.thetirechoice....
- Monday:7:30AM–6PM
- Tuesday:7:30AM–6PM
- Wednesday:7:30AM–6PM
- Thursday:7:30AM–6PM
- Friday:7:30AM–6PM
- Saturday:7:30AM–5PM
- Sunday:Closed
Tire Choice Auto Service Centers in other cities:
Greetings , Life gets busy and it is comforting to know that Al and his staff of experienced technicians are going to treat your vehicle as it were theyre own. Al is genuinely kind and always strives to provide me the best service for my honda accord. Al also lets me know of mechanical issues on my vehicle well before they are critical which gives me the piece of mind I can live with knowing I am safe in my car. Thank you Al & staff for service excellence beyond expectations. Trust Monro!
Went in for oil change and was told that it was leaking oil. Charged fee to find out where it was coming from and they said they fixed it. My cost for oil change and diagnosis and fix was $104. I did not drive for awhile but then when I did, I noticed a little oil on garage floor. I thought maybe from what they fixed. However, I took it to another shop as that continued and they said that whatever was done, did not fix the problem so had to pay again to have it fixed. I am not sure how they could have been wrong and I have been there for other things and the people are very nice but now i am not sure about their qualifications since they were wrong about this and even charged for the diagnostic so how did they diagnose it incorrectly? Was advised not to return, too bad as it is close to my house and as I said the people are very nice and explain things.
I have an older car, so I did not expect the parts to be on site. The parts had to be ordered on a Saturday. Al made sure all the parts were there very quickly, and Mike installed everything and it worked perfectly. Total time from drop off to pick up 3 hours. Very impressive!
Jon is fabulous!! I sent my Mom to Monro this past week and she couldnt stop telling me how great Jon was with her! Its nice to know he truly cares about his customers and her car is running so much better! I dont have to worry about her driving anymore and possibly breaking down. Give him a raise!!Previous Post 2019I have full trust in Jon. I followed him from Bay Village. Im glad hes closer to home. Phil and Jon are absolutely the best! They will make sure you feel comfortable and provide you with a free courtesy inspection for everything that is going on with your vehicle, NEVER any pressure to purchase additional services. I will always continue to come to this location.
These guys continue to be extremely helpful every time I have brought a car in for an oil change or to get serviced. They get you in and out and are extremely courteous while doing so. For the value and customer service you get when you do business with these guys, it would be hard to go anywhere else.
I was overcharged for a poor quality change my rear breaks. Two days after the work was completed, the breaks started to make noise. I took the car back, they apologized, did something and worked fine for another two days.Then, noise again. I decided to take the car to the dealership. It turns out, the breaks that they used were of poor quality. I had the work redone by the dealership, and no more problems. BTW, I paid about 20% than what the Monro (Avon Lake) charged me.
I have been a long time customer of Munro and have been incredibly happy with the service there. Everyone is helpful, knowledgeable and personable. They take the time to explain problems and what they are doing to remedy said problems. I am very confident in their skills and services and would highly recommend Al, Mike and the rest of the Avon Lake Munro crew!
Update: i went back there today and met mike, he was really helpful and gave a fair estimate, the prices and warranty are the best i got around, i will go back after memorial day to get the job done.Just got out of there, the old guy AL is very rude, he just walked away while we were talking, didn’t even listen to what i needed exactly as I already know what the problem is and what’s need to be changed , insisting on coming back in another day for inspection, all I wanted to know is how much he is gonna charge me for and I would come in another day and get it fixed.
I was overcharged for oil. I wanted full synthetic and my car only had 29,000 miles on it. On the receipt it says I was given full synthetic high mileage which I understand is for cars with over 75,000 miles. I only said I wanted full synthetic, not high mileage. I also tried to use a 10 dollar coupon, but I was told that 15 dollars had already been taken off my amount so I could not use the coupon. Of course I feel swindled and should of asked for a price quote while checking in. I did call a week before I dropped my car off and was quoted 69.00 for oil change with full synthetic including service fees and labor and if I got to use my coupon, it would have been 59.00Click
I had an Oil change appointment scheduled on Saturday August 15th at 8:30 am. I arrived at 8:20am & the door was locked, the bays weren’t open & the open sign wasn’t on. I waited till about 8:35 & left.I called around 9:30 & was told by Jon someone was there at 7:30. If that’s true, they did not open the door which said ‘open at 8am’ This was Monroe’s chance to win me back since a few years ago I had a bad experience & haven’t went back.
I almost had a heart attack when my dealership service department told me what my exhaust repair would cost! They actually recommended that I go to an exhaust repair shop for this repair instead. Al got me right in and was able to fix my exhaust issue (broken regulator) in record time at a very reasonable price. Ive had issues with other auto service providers in the area . I will definitely call Al again if I have further issues with my 2009 Chevy Malibu! Thank you Al! Car is whisper-quiet again and sure to pass eCheck this year!
Service is always awesome at this shop! I never feel like just a customer or a number I really think they care my car is taken care of. Seems like it’s even better recently. I heard it’s under new management. I can tell. You need more managers like that one in all your shops.
Total reviews rating 4.7
102 Reviews for Tire Choice Auto Service Centers 2023:
Review №1
2022-01-28Awesome, angelic people who went above and beyond to help me and my dad when our car overheated far from home. They did a wonderful job and I would recommend this location to anyone!! Thank you Danny, Phil & Mike🌟
Review №2
2022-01-16THANK YOU SO MUCH DANNY, PHIL, AND MIKE, for saving my husband and my daughter last night. They were on the road to Chicago, Uhaul trailer in tow, when the radiator blew. It was 4:30 on a Saturday night and you folks welcomed them in; you found them a radiator; and YOU FIXED IT!!! You guys didnt get out of there until, what 9:30ish? That was no small undertaking and sacrifice! YOU ARE ABSOLUTE ANGELS!!!
Review №3
2021-11-19Used them today to mount and balance 4 tires. I will say they were very friendly and got it done quickly. Much better than the company that was there before. Kudos to the fellas at Avon Lake Tire Choice
Review №4
2022-03-22Phil and crew were very easy to work with and made the repair experience a pleasure. Thank you.
Review №5
2021-06-03I have been having our vehicles repaired at Tire Choice (formerly Monroe Muffler) for about 15 years. I trust the manager and technicians to tell the truth and provide options for repair and replacement. My recent experience with Phil, Jon, Mike and Travis validated this trust. I recommend these guys and this location whole heartedly.
Review №6
2020-02-08I really enjoyed my first experience here. Mike helped me out with some trouble shooting on electronics in my vehicle. He went above and beyond to provide a stellar customer experience. Based on the great service I received, I will now be making this our familys primary vehicle service provider.
Review №7
2019-10-21Great staff, very thorough inspections on vehicles, very good at advising customers of any and all of your vehicles maintiance needs. Clean and inviting environment as well. Excellent quality of work performed by all the technicians. Also, thank you again Phil and Team for getting my truck all taken care of!!! You guys are the best!!!
Review №8
2020-01-26I used Monro about 4 yrs ago for brakes. At the time, they suggested replacing the bearing but I couldnt afford it. They were able to save the bearings and just replaced the brakes. Fast forward to this week, my brakes were grinding so bad that I ended up not being able to go into reverse.Phillip took the trunk in and inspected the brakes and later called me with the diagnostics. He was honest and told me that the repairs would be around $2300.00. I couldnt justify investing that much into a truck that is not worth that much.He was very understanding of the situation and managed to stop the brakes from grinding and making the truck ableto go into reverse so that I could drive it to the dealership and trade it in for a new truck.Phillip did not charge me for what he did which my wife and I are extremely thankful for. He was not at the shop when I picked the truck up so I was unable to thank him. MONRO, you have a very special employee here.Today, I am a proud owner of a new truck and the dealership only gave me $500.00 for the truck.Thank you again and I will definitely use Monro in the future and refer you.
Review №9
2019-07-06Al was very professional and, above all, honest. I thought I needed new brakes all around. He told me that were fine, I was hearing noise from rust buildup. No charges. I had him change my oil just because. A great visit will go back. Honesty rules.
Review №10
2018-08-16Al and the guys were great. They took the time to explain the services needed in a clear, concise way and they were not pushy or overbearing at all. A welcome departure from the typical sales routine at other shops. Al runs a tight ship and has earned not only my business, but my respect as well. I highly recommend this business and encourage all who read this review to consider visiting Al and the crew at Monro for all their vehicle service needs.