Phone: +1 330-766-3476
Opening hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
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2.6 (81 comments)

Review №1


Ordered our shed March 1, 2022. We were told delivery would be 12-16 weeks. Here we are now at almost 20 weeks still with no shed. Spoke to Keith last week and he said they would be starting orders from around our date soon but only 3 men are qualified to build our shed style. No time frame of when it would be completed. But they are still telling potential customers on Facebook 4-6 weeks. Whenever myself or someone else questions their completion time, they delete the comments. Very unprofessional. If you cannot complete orders by the time you said, you probably shouldn’t be taking any new orders.Update 8/18/2022We received our shed today after 24+ weeks! We were notified around 11:30 that it was ready for delivery between 2-4pm today and it was delivered at 3:30pm. The shed is perfect! I would have given a 5 star review had I been told that it would take so long to be built and delivered. But being told 12-16 weeks and actually being over 24 weeks still makes my review a 2.

Review №2


Ordered this nov 2021 said 8 to 12 weeks. After numerous phone calls because half the numbers didnt work finally got my shed april 2022. It was in a accident on way to my house so they told me they would build be a new shed this was on Friday. Monday they called to deliver they brought me the same shed some what fixed. But told me it was a new one I have pics of both and same exact wood is in both knots stamps everthing . I called stopped payment until they made this right. Their solution we will just take the shed and refund your money bc they said they can sell it for more on their lot than what I paid. Not very good business. I ended up paying for a refurbished shed with a little money off but not worth the hassle with these people

Review №3


Yes 5 stars. When ever i called i was given courtesy and compassion. Yes it took a while but like everyone else they are short handed. Keith is great to work with. Nothing hidden or surprise charges. Chris the delivery man is a master at his job. From truck to spot 30 minutes and leveled. I love this barn and excited to make it my own. Thank you!!

Review №4


I joked with the very nice delivery guy that getting a building from Timber Creek was faster than Amazon. It was less than 24 hours between contact and delivery of my new builing. The quality of the building and the price cant be beat. Definitely a satisfied customer here.

Review №5


Placed my order in October still no shed, minimal info, now their office is temporarily closed. I drove to the address and there is no office to talk to anyone. I feel like Ive been scammed at this point and wasted $2500.Update:. Ive moved it up to 3 stars from one....the shed came today 8 months later. The shed itself is awesome and well made. The delivery guy was cool and was set in place quickly. The price cant be touched by others. If they told me are you willing to wait 6-8 months for delivery? I probably wouldve said yes. Least thats being honest. When you get hung out on a hook after being told 4-6 weeks then repeatedly lied too it gets very frustrating. But in the end if you can wait almost a yr for your shed. I would say the savings is most definitely worth it.*They respond to FB messenger best*

Review №6


I ordered a 12x20 shed on 7/8/2021 and was originally told 6-8 weeks for delivery. After 10 weeks I was told they were only starting to build the orders from the week before I ordered for various reasons. That was okay with me and I patiently waited. The next update came 3 weeks later on 10/11/2021 (13 weeks after I placed my order) telling me it looks like 2 more weeks. Again I patiently waited even though it had already been 13 and a half weeks from my original order date. From that point forward for the next 10 weeks Lana the salesperson completely avoided my calls and texts looking for any available updates.After about 5 months from ordering I called the main office and spoke to a very nice woman who assured me she would find out what the status of my shed was. She never called back for 4 days. I called the main office back again and spoke to the same woman again on 2 separate occasions and again was told, ...the salesperson was supposed to call you. Ill talk to the big boss and get this straightened out. Again I never received any update.Miraculously, Lana finally answered a phone call on 12/17, over 7 months after placing my order, and told me my shed should be ready and will be delivered the following week. Realizing the next week was the week of Christmas, I didnt expect delivery. I was right and again I received no communication for 2 more weeks and again my calls and texts were ignored. Suddenly on 1/3/2022, 25 and a half weeks after originally placing my order, I received a call at 5PM notifying me my shed would be delivered the next day between 11AM and 2PM. The delivery driver showed up at 10:10AM the next morning and got my shed unloaded and placed on the pad within 40 minutes. The delivery driver was great and very good at his job. I love the shed and am happy I finally received it, but if I had known it would take almost half a year to receive, I would have paid the extra couple hundred bucks to order from any other actually reliable shed builder in the area. This company, at least in my situation and apparently from a handful of others as well, has the worst customer service I could imagine especially from Lana the salesperson. Again, the delivery driver was great and the shed is nice but there is no reason a customer should have to wait 17 weeks longer than originally promised without any sort of consistent communication.Unless youre willing to wait close to half a year to receive a sinple shed, I cant possibly imagine ever recommending this company to anyone. This company needs more employees like the delivery driver and less like my salesperson.

Review №7


BUYER BEWARE!!!! I really wish I would have read reviews prior to dealing with Tim and Timbercreek Structures. I have had this shed for about 2 years now. This is the second time that I am going to have to pay to have the roof repaired. The first time it was the back side and this time it was the front side.The crew showed up late when they were supposed to be there first thing in the morning and Tim was all over them every 90 minutes asking when they would be done. He basically rushed them the whole time. They were finishing the roof in the pitch black because Tim did not want them to come back the next day. So as a result I got a shotty roof that is now in need of its second repair. The first repair cost me $300. When I reached out to Tim his response was that it was not his problem and he said I should call the insurance company.I would very much recommend going elsewhere. The communication was terrible and it was like pulling teeth to get answers all the way up to the installation. The foreman of the crew was really great but Tim rushed them off of the job. Quality IS NOT TIMBERCREEKS CONCERN!

Review №8


Do NOT use this company!! We ordered a large shed 9/4/21 and were given a timeline of 6-10 weeks. We started calling to check on it mid-November, and got the run around and excuses each time. We started calling more often in February and finally got the shed delivered 3/14/22 - a whopping 27 weeks later. When it was delivered, they had forgotten to include the access ramp, which we paid $300 extra for. I wanted to short the final payment that the delivery team was supposed to collect, but they assured us that the company would make it right and most likely we would have the ramp the next day. Still dont have it. Now they are saying they will bring it next time they are in our area. Not acceptable! They made the error, and they made sure to cash our check first thing in the morning the day after delivery, but arent willing to make sure we have all of the product we paid for. We saw the other bad reviews too before we used this company, but they were priced right so we took a chance. Its not worth it, pay more!

Review №9


Update: My gorgeous cabinette has arrived! Again Houston was a pleasure to work with during the process, as well as the ladies in the office who answered every question I had! Quinton the delivery driver was AWESOME! Thank you to all involved in building my 12x20 cabinette!Houston was so easy to work with! They have a great selection. I got to see them hard at work getting the sheds built. They are very busy builders! So excited to start decorating my lofted cabinette! The negative comments sound like little entitled cry babies who dont understand the work going into these sheds which doesnt leave time for them to hold your hand through the duration of your build...

Review №10


We really love our pavilion it’s beautiful and delivered on time and we had a great experience with timber creek structures and the driver Chris was great and Houston my sales man was awesome too and understanding of my initial concerns but I’m very pleased and would recommend this pavilion to anyone.

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