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Phone: +1 419-843-6245
Site: https://locations.theupsstore.co...
Opening hours
  • Monday:9AM–7:30PM
  • Tuesday:9AM–7:30PM
  • Wednesday:9AM–7:30PM
  • Thursday:9AM–7:30PM
  • Friday:9AM–7:30PM
  • Saturday:9AM–3PM
  • Sunday:Closed
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2.7 (54 comments)

Review №1

2022-06-30

The staff is outstanding! I had an issue with my mailbox assignment and they solved the problem very creatively. Everyone is friendly and helpful. Can’t recommend this location more highly!

Review №2

2022-05-16

Very poor customer service! No help at all retrieving the return shipping label and also refused to return the box that it came in. This place is a huge inconvenience!

Review №3

2021-11-04

Let me correct my statement then. The snarky little owner guy may be the worst customer service person in the world. You might do better to hire a manager for the sake of customer experience and just go sit in back basking in the glory of owning a C rate paper store... youre a joke and unfortunately do a great disservice not only to your customers but also your employees. This collectors bottle is now still lost and in limbo with no return tracking number ever created, so if you want your items stolen by all means ship them to this guy. Its now been 5 months and no tracking info refund or bottle to be found. Thanks again thiefJust an update so it looks like you guys have some traffic... youre still awful... thanks

Review №4

2022-07-02

Extremely helpful although parking can sometimes be a problem due to neighboring businesses.

Review №5

2022-04-15

Refused to print a return label for me so they could make us pay for time of their computer and pay for the print itself. Never going to this location again.

Review №6

2022-02-01

I’ve never been treated so disrespectful. The man at this location is rude and unprofessional! Stay away and go to a different location!

Review №7

2021-01-10

3 Packages disappeared from this store over the course of 1 month. I drop off, get a receipt and the packages simply vanish. Another UPS store told me that the people there are harvesting packages for their own and I am not the first to have an issue. UPS should investigate this store.

Review №8

2020-03-05

Surprised by the negative reviews. I have used this location at least a half dozen times and have been always treated with courtesy and respect. I have recently chosen this place as an access point for UPS deliveries as I live in an apartment and do not want my packages left outside my door when I am not home. I will make sure when I go to pick up my deliveries that I will have my ID with me. Seemed like a major gripe about reviewers being turned down due to not having their ID with them. There is a reason for policies, folks! And why didn’t you have your ID, especially since you likely had to drive there? Just curious!

Review №9

2021-04-09

As a former UPS store employee, I know the roundabouts and logistics behind an Amazon return. Being guided to the self-serve kiosk rather than assisted in my transaction Isn’t quite UPS store standards for customer service.

Review №10

2021-01-23

This store is very well mannered and gets the job done! Every time I come in the ladies are very greeting and make small talk, super friendly. I’ve shipped out very fragile items as well that they pack and makes it to the next location in one piece still. Good job ups store

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