Phone: +1 937-237-1882
Opening hours
  • Monday:8:30AM–7PM
  • Tuesday:8:30AM–7PM
  • Wednesday:8:30AM–7PM
  • Thursday:8:30AM–7PM
  • Friday:8:30AM–7PM
  • Saturday:9AM–3PM
  • Sunday:10AM–3PM
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3.7 (112 comments)

Review №1


I had to get a tenant affidavit filled out and notarized, I went in with high anxiety, and not sure what exactly to do. A young lady named Jessica made my experience easy and fast. She instantly calmed my nerves, and was very helpful. I then had to come back a few hours later and Jessica instantly fixed my issue and I was back out the door, once again an amazing experience. Thank you Jessica!

Review №2


I have been to other stores but none are open long enough to experience the service, help with packaging and professionalism I receive at this store. The staff are always pleasant and helpful which makes the atmosphere welcoming. All of you are a star for all that you do going the extra mile.I recommend this store to anyone that appreciates great customer service.

Review №3


I had a terrible experience here. We’re in town from out of state due to an I’ll relative. My husband has to take weekly Covid test for work. I’ve sent them from this store for 4 weeks. Today I walk in, and ask to create a label as we were out of pre printed ones. The lady helping me proceeds to get another employee, Jessica involved. Jessica was extremely rude from the beginning and informs me they cannot ship samples from their store. I explained that I had been doing it for weeks, she told me that if I ship as a business I can, but am unable to as an individual. She was short and cut me off while I was trying to speak. I left briefly, came back and waited in line to request an envelope as they do not have them available like most shipping stores. The original women that was assisting me went to hand me an envelope when Jessica interrupts again to let me know they can only give envelopes to someone who is shipping from the store day of. Jessica was extremely rude and unprofessional. She went out of her way to NOT help me and make my experience a miserable one. Save yourself the headache and go elsewhere for your shipping needs.

Review №4


I was treated very poorly by Jessica at this location. The interaction with her was some of the worst customer service i had ever had. I can’t believe this store would let her pose as a store manager for 2 years. She dismissed what i was asking her and also at one point denied me services. She told me she was done talking about the matter. Then i asked her if i could ship out a pen and she told me no, you don’t want to ship that out. I asked her who are you to tell me what i can and cannot ship. She started throwing a fit and shaking when i asked her about the rules and policies. I also said that i hope her supervisor see this on video. Once i mentioned the video she tried to pose like there wasn’t a problem. I said don’t act like things are ok now since you realize there was camera. The store must not have audio on their camera because she was still cutting me off short and being very rude and disrespectful. I said do you feel it’s ok to act like this in front of your staff. You should be using this as a coaching season. Her staff appeared to be intimidated by her. She told me i raised my voice to the young man that was working in there and that’s why she is acting the way she is. I asked the young man in front of her about raising my voice and he no sir you didn’t. I asked her to understand that you need to learn how to talk to people. If there is a procedure or policy in place you have to be able to articulate that so there isn’t any escalation. She wasn’t capable of communication on any level with out showing child antics and shaking from being so upset.I will advise my local Huber Heights business partners to please not use this location while Jessica is on staff there.

Review №5


Just walked in and a manager was yelling at her employees loudly with customers in the store. I felt so bad for them and it was super awkward. The girl trying to help me was being yelled at for using the phone and the manager was screaming that she’d be fired on the spot the next time she used the phone. The poor girl just looked at me uncomfortably and said “drop off?” while trying to pretend it wasn’t happening. Please get rid of this manager!! Terrible treatment of employees and no regard for the customer experience.

Review №6


Jessica the assistant manager went above and beyond as the store was closing to make sure that not only I as the customer had a good experience but that my package was handled with care and delivered as should be which took a lot of time. She didn’t rush me. Being the last customer. Or complain and I appreciate her so much thanks

Review №7


Went in to return a package from Amazon and they wanted $3.18 to print out my label so I went to stables and they did it for free for me. I will never go back to any ups store when stables was glad to do it free of charge for me.

Review №8


I take business packages as well as personal packages to this location. Never have any problems. Always fast friendly service. I would highly recommend for any of your shipping needs.

Review №9


You cant beat the service at this UPS Store. They always greet me with a welcoming smile and a hello. They offered several services for small businesses and individuals. This is my go-to place to ship my packages for business and personal items. I appreciate that they have mailboxes, printing service, notary service, shredding and also some pack and go supplies. And theyre also able to help you with the United States Postal Service as well. The best thing is they keep the line moving with quick service and very accurate service as well. Stop in and check them out the next time you have to ship or mail something.

Review №10


This UPS Store and its employees are amazing! Huge thank you to Jessica for helping me ship 7 large boxes to my family all over the country. Not only did she offer me a dolly to assist with getting them into the store, she and Andrew helped make the whole process quick and easy. Considering the weight and the size of the boxes, I was extremely pleased with the price charged for shipping. I am a UPS customer for life and this experience validated that choice once again!

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