The UPS Store in Hamilton
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Hamilton, Butler County, Ohio, US
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Site: https://locations.theupsstore.co...
- Monday:8:30AM–7PM
- Tuesday:8:30AM–7PM
- Wednesday:8:30AM–7PM
- Thursday:8:30AM–7PM
- Friday:8:30AM–7PM
- Saturday:9AM–5PM
- Sunday:10AM–4PM
The UPS Store in other cities:
Shipped a small box with a glass jar inside. I found out, from the person receiving, that it was in a much bigger box with no packing material. For $11 to ship 200 miles away, I would think some bubble wrap could be provided. Thinking I will use another shipping method, going forward.
Had to mail a package today and the lovely lady working from Australia was so pleasant!!! I believe she said her name was Rebecca. She was so friendly and welcoming when I entered the store such a pleasant change from most stores in today’s world. I’ll be doing all my shipping from your store if all of your staff are as friendly and courteous as Rebecca!!!!
Simply needed to return an item and they refused to supply me with a return envelope. Ladies working said I had to purchase one. Last time I went there. Visited the UPS Store in Wetherington Plaza and had no problems getting a return envelope. I continue to give them my business.
Polite service from the clerk when entering. I happen to come at end of lunch hour, so I was helped immediately. The transaction took little time, because he knew exactly what I was doing by looking at the box. He acknowledged others entering without losing focus on assisting me with my transaction. I did not catch a name or see a name tag, but I appreciate the quick and polite service.
Total reviews rating 3.5
41 Reviews for The UPS Store 2023:
Review №1
2022-05-03Store is always busy and staff if super friendly. Shipping and returns are always made easy and the staff very helpful and knowledgeable. They go the extra mile to package and make your wait go quickly when extremely busy. Definitely will be a return customer
Review №2
2022-05-01For the past 3 years Ive used this location to ship packages. Now that I live in Beckett Ridge, I still drive over to Princeton Rd because they are usually very nice.I didnt know they closed at 4pm on Sundays, I walked in at 358pm today 05/01/22 to ship a couple small boxes. The worker said they already closed down the register so they couldnt ship anymore packages today?If you are open till 4pm, shouldnt I be able to ship till 4pm?Very disappointed!Going forward Ill use the UPS Store 3 min my home.
Review №3
2022-07-24Staff is always professional, friendly. Even when you have a problem package to send out, very helpful. From open to close always a good example of great employees for UPS!
Review №4
2022-06-03By farrrrrr the best UPS location Ive EVER been too! Fedex and the other UPS stores are jerks! I dont know why this one just makes my life easier. Will not go to another ups store.
Review №5
2022-05-25I can’t say enough about the manager and staff at this location! They go way above and beyond and I’m always in and out quickly :) thank you, thank you, thank you!
Review №6
2021-11-29This is the WORST UPS store hands down. No matter what time of day expect to wait 10-15 minutes in line just to drop off a package that already has a label. This has happened to me now 3 different times. It is a joke how poorly run and staffed this store is. Go to any other UPS store, just not this one.
Review №7
2021-12-19They are always so busy and trying their best to keep up, and always helpful. Amazon returns are so easy and they’re shipping is off the hook! I hope they are able to keep up with how crazy it is!!
Review №8
2020-11-20Amazing store!! They have been dealing with Covid professionally and work efficiently!! Don’t let these little bad reviews fool you. The people who leave unsatisfied need to understand that 1, we are STILL in a pandemic, 2 this store is INDEPENDENT/PRIVATELY OWNED/OPERATED so their policies and prices may differ from other UPS Stores across the country and I’ve seen many people come in with the mindset that they run/operate like other ups stores then get angry when the associate tells them they can’t take a certain item or ship something out or that they have to pay for packaging when their Amazon return is too large. It’s in the fine print people, read the terms before accepting!! Some items that are “Amazon Returns” require shipping if you want to get your refund from amazon!! .Furthermore, on a lighter note, The staff is amazing, they go out of their way to make sure you are satisfied, they are Efficient and are fast workers!!
Review №9
2021-11-12Because I used to work here they are now holding my mail hostage that I have paid for up through June and I dont even have the store keys. Im pretty sure you cant do this. Left a note... I took pictures.
Review №10
2022-06-12Staff is always super nice! Great customer service!