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Phone: +1 937-291-0505
Site: https://locations.theupsstore.co...
Opening hours
  • Monday:8:30AM–7PM
  • Tuesday:8:30AM–7PM
  • Wednesday:8:30AM–7PM
  • Thursday:8:30AM–7PM
  • Friday:8:30AM–7PM
  • Saturday:9AM–3PM
  • Sunday:Closed
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Total reviews rating 2.7

76 Reviews for The UPS Store 2023:

Review №1

2022-06-21

Customer service was great. I believe the young ladys name was Leah. She went above and beyond to help me get my orders shipped out correctly. Both ladies were very friendly, patient helpful. I definitely will be shipping orders from this UPS store going forward

Review №2

2022-01-14

Personality of MUD- Went to this UPS Store this am . At 8:30 am door was still locked women inside was in no hurry to open at all. Finally she unlocked the door did not even hold it open for me. (Wow) just walked away. When I walked in she said in a gruff tone what can i do. Owners need to train there people that customer service is the only thing that helps a small business stay in business. UPS corporate needs to be told of these employees.

Review №3

2022-05-24

Ive been to this store multiple times. Once during the pandemic, and each time Ive been satisfied. Quick with good enough customer service. Its location is decent. The surrounding area can get busy but you shouldnt have any trouble getting there. The parking lot however is narrow, in disrepair (the last time I went) and is on an incline possibly making it difficult for handicapped.

Review №4

2022-02-11

I recieved great customer service when having to return an item via mail. Jazmen (thats what my receipt says) was my cashier, and she had great customer service. She was friendly, quick and knowledgeable.

Review №5

2022-07-08

Ive been to this store many times and have enjoyed efficiency of the staff, and their politeness/courtesy. I plan to continue frequent them for all my shipping needs.

Review №6

2022-05-28

I felt a little bad coming in 30 min before closing but I was in and out real quick, the guy that helped me out was super nice and gave me a ‘go flyers!’ cause of my UD shirt I forgot I was wearing lol

Review №7

2021-11-29

Worst customer service. The manager Jakia Hudson was way more interested in trying to belittle me infront of other customers than resolving my issue. Her female co-worker was just as horrible. I had to end the conversation and they still ended up doing things my way. I have never had a bad experience at a UPS store no where in the country except for today 11/29/2021

Review №8

2021-10-12

Terrible experience!!! An important document was sent to overseas and was promised to get it delivered on a certain date, but eventually had a few days delay not caused by custom clearance. The gentle man said it would be money back if not delivered on that certain date before I mail this important piece of document. The store refused to refund and has no responsibility whats so ever. They just collect your package/envelope and collect your money.Dont do what they promised to do. Still has my receipt until they refund!

Review №9

2021-10-30

Employee very nicely told me that their notary that I scheduled online to meet with doesn’t work on the weekends. The online scheduling option does not show the correct hours. I wasted nearly an hour of my day on something that seems like an easy fix. Don’t have the time available to book if a notary isn’t working those hours!

Review №10

2022-01-08

On line time says 5:00. Got there at 3:15. Guy inside was filling he’s backpack with all kinds of stuff. Looked like he’s was stealing this store blind. He just waved me away. Fix your times online please. Wasted my time.

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