Phone: +1 614-418-9040
Opening hours
  • Monday:8:30AM–7PM
  • Tuesday:8:30AM–7PM
  • Wednesday:8:30AM–7PM
  • Thursday:8:30AM–7PM
  • Friday:8:30AM–7PM
  • Saturday:9:30AM–3PM
  • Sunday:10AM–3PM
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4 (66 comments)

Review №1


We have had a box at this location for years. The owner, Karen, has been so helpful we dont know what we would do with out her. She is the best!

Review №2


So there is a few of them in there that decided not to wear a mask while all their customers did. Meanwhile there was a woman on the cash register INCREDIBLY SICK! Like she was so sick, she wasn’t wearing a mask. Literally had tissue in her hand and handling my packages. In a time like this companies like UPS should take more precautions. You put your community at risk when you come to work ill. Mask or no mask. Don’t come to work sick. I miss the other group of people that used to work there.

Review №3


I didnt get the name of the employee that helped us, but he was personable and extremely helpful.

Review №4


I tried again to go to this store. The customer service is always rude. They charge you for every little thing. After receiving a fax that I needed notary signatures, the owner doesn’t tell me they are five dollars per notary until after she has signed four or five pages. On top of that it’s already one dollar a page per fax. I had to ask her several times to shred my personal information. My fax was no longer good and she was trying to still make me pay for it.She asked me who does notary for free, I told her my bank. She even complained about me to one of her customers right in front of me.There is a wonderful fedEx store right down the road on 4157 Morse Crossing. Cheaper and excellent customer service.

Review №5


I had company package 📦 that needs to be shipped back and my company uses UPS as its main courier, I receive and ship tons of packages via UPS and I use different ups stores for this matter. This particular store is terrible. The black lady at front desk has huge attitude, very rude and disrespectful ( dont get me wrong I am a black man myself). She has zero customer service and she is terrible the way she treats me and I have to leave the store the package. Stay away from this terrible store.

Review №6


I had called around to probably 10 places trying to find a way to ship a very important item from Columbus to San Diego. My frustrations were quelled as soon as Karen answered the phone! From then on the entire process was taken into her very capable hands... even though my weirdly shaped box gave her absolute hell lolThanks again, Karen. You are a shining statue of exemplary customer service and I appreciate you endlessly.

Review №7


I love working with Chris and Karen Vincent. They offer outstanding customer service. Working with the UPS store for my organizations printing and promo work has never been easier. I didnt know they offered so much more than just shipping. I would highly recommend their services to everyone.

Review №8


Worse customer service EVER!! The store smells like trash and the lady’s attitude was just as trashy. I didn’t know my pick up transaction was complete until I asked. Maybe it’s the culture of the staff to be rude to women. She was overly nice to the man that was in the store. I’ll never go back there and will request to have my packages delivered to a different store or re-attempt to delivery at my residence.

Review №9


I found this location to have a wonderful staff, both speedy and accurate. I ship things frequently and they have become my goto. I used to use another popular carrier but had to leave them because their staff was SO SLOW and always making mistakes. I love this UPS location and staff. I definitely recommend them.

Review №10


Dropped of a package on 2/18/19 at 11am. The woman working there was the rudest and most miserable person Ive ever dealt with. If you hate your job so much, maybe go do something else. She commented and basically tried to scold me on every detail of my package. I spent $60 on shipping for this item and could have went with any other carrier, but I chose this UPS store because normally the people working their are great. NOT THIS LADY!!!!

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