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Phone: +1 440-984-5100
Opening hours
  • Monday:8:30AM–7PM
  • Tuesday:8:30AM–7PM
  • Wednesday:8:30AM–7PM
  • Thursday:8:30AM–7PM
  • Friday:8:30AM–7PM
  • Saturday:9AM–3PM
  • Sunday:Closed
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Total reviews rating 3.7

37 Reviews for The UPS Store 2023:

Review №1


Every single time (and I mean every single time) I walk into this store - I am greeted with a welcoming smile and a hello! from the staff. I find myself here probably 2-3 times a week, and it never fails that I am welcomed with open arms. They are so helpful and kind. I cant believe some of the reviews on here.. its like we are going to two completely different stores.

Review №2


I visited this location a few days ago and I was happy with my service! I was clueless as to how to return an item i received from Amazon , but their employees made it simple for me to understand! Raquel I believe was her name she was so helpful ! I will definitely come to this store for my future returns .

Review №3


The trash containers are blocked? Why? I was advised to take my trash with me. When I asked why they blocked I was told because people but food trash in cans. Then when I asked where can I put my bag. I was told to take it outside to the dumpsters. They didnt even offer to take this lil bit for me. Ill drive else where next time..

Review №4


Most of the staff is great. I just continue to have a bad experience with one employee that has soured my experience at this location.

Review №5


So very unfortunate because I usually have a good experience with this staff except my son experienced fraud and they will not refund $110.00 in shipping eventhough we caught and stopped- I guess that is the gas from Amherst to Elyria?? Way to make a profit for that day!

Review №6


Highly recommendGreat customer service, always make sure things are done to satisfactionI have banners printed here, documents, flyers and so much more!

Review №7


The girl who helped me (I didn’t get her name, but thin, taller, nails done) was fantastic - cheerful, efficient and friendly to the crowd of people that started showing up. I manage supplies for a few businesses, my personal stuff, and I like to do things in one trip… So I had a massive amount of packages and she handled it wonderfully.

Review №8


Why have a notary if the notary is NEVER there!! Everytime I have called during open hours, this notary is NOT there or they have no idea when the notary will return. Just dont have one then!!!!

Review №9


These people are logistics superheroes! They are always friendly, very professional, extremely helpful, and they know their craft well. I visit this store almost every week and I am never disappointed. Be patient with them, they are just providing each customer with accurate and professional service. Highly recommended for prints and shipping ❤️👍.

Review №10


This is the best UPS store Ive ever used. Alexus is always super helpful, courtesy, and fast! As a small business owner, I ship a LOT of packages, and they are great!Not sure how they keep such good attitudes even during this insanely busy Christmas season. Customer for life. Thanks!

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