The UPS Store in Akron
Categories
Location on the map
Akron, Summit County, Ohio, US
Service options
Delivery
Yes
Accessibility
Wheelchair-accessible entrance
Yes
Phone: +1 330-594-2464
Site: https://locations.theupsstore.co...
Site: https://locations.theupsstore.co...
Opening hours
- Monday:8AM–6:30PM
- Tuesday:8AM–6:30PM
- Wednesday:8AM–6:30PM
- Thursday:8AM–6:30PM
- Friday:8AM–6:30PM
- Saturday:10AM–4PM
- Sunday:Closed
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Comments (19)
This store is terrible. Have went there multiple times for a notary and they have one person who works odd hours. Stopped by today and they told me they couldnt print anything because their printer is broken. Giving up on this store and going to the one on Arlington from now on.
Total reviews rating 3.6
19 Reviews for The UPS Store 2023:
Review №1
2022-06-14The staff is ok. The guys will help. I was sending off a package and proceeded to wait while the female co workers were having a conversation with the UPS guy. The blonde female clearly saw me and did nothing. As soon as the nice guy that did wait on me finished, I was able to observe as another customer walked in which of course, she greeted and helped.UPS Please do better. Simply ridiculous. If you’re at a counter, acknowledge that someone will be with you.
Review №2
2022-02-02The staff at this location are exceptional. Trevor is consistently professional and always polite. He follows through 100% on whatever I need done. This is the location I use for my shipping needs.
Review №3
2022-06-02Owner is untrustworthy and doesnt take employee issues/safety seriously, and the store is understaffed most of time.
Review №4
2021-03-24I needed to return merchandise. I called and John was helpful and gave clear consise instructions. When I arrived Jordan was there to further help me. The company I was returning did not send proper return labels. Jordan was so patient. She saw my frustrations and walked me through it. I chatted with the company and they emailed me the needed labeling. She saved me the unnecessary headache of leaving and inadvertently keeping damaged goods or paying out of pocket.I want to say thank you John for your warm phone reception.I give a hats off to Jordan for going above and beyond with patience of a saint.
Review №5
2022-01-11Excellent customer support, they help me find a bag for my package, and was very helpful making sure my package was shipped.
Review №6
2022-01-03This location was not open during their posted hours. It is 9:30 in the morning on Monday. Three people in addition to myself have attempted to go inside.
Review №7
2020-10-07They dont like to deal with packages that are damaged by there own people. Getting people around and not dealing with stuff that is your own problem and should have been dealt with is not professional and a very poor way to run a business like that. If I could give less then one star rating I would. Definitely would not trust them with your packaging
Review №8
2021-11-30Very professional staff, polite knowledgeable and fast service. Open new box here and so much more convenient than usps.
Review №9
2021-11-03Drove past and had something to ship and saw the open sign in the window so I stopped only to find a locked door and the gate down despite the giant OPEN sign in the window. Maybe actually change the sign when you close?
Review №10
2021-11-03Great! 3rd in line and it took only 4 minutes to get proof of drop off with tracking numbers for 2 pre-labeled packages.