The Tudor Arms Hotel Cleveland - a DoubleTree by Hilton in Cleveland


4.1 (199 comments)

Review №1


I love staying in historic hotels - meaning buildings with a history. They have an ambiance that newly built hotels do not have. Tudor Arms was no disappointment! Restoration to the building was done keeping a lot of the old ambiance alive. The staff was friendly and the rooms were spacious and clean and the price was reasonable for the amenities provided.

Review №2


Staff was great, but the accommodations are dirty. I cannot believe they are considered handicapped accessible. The roll in shower floor had no treads, it was extremely slippery. I came close to falling twice. The toilet was not raised, and the toilet seat was crooked. Trying to get in and out of the room was extremely difficult. Meeting up with another couple in the elevator commented on the difficulty of the access of the handicap room they had dealt with the prior month. It wasn’t just us. Different levels of flooring in different areas can be difficult to maneuver. Trying to get parking and get to the check-in desk are extremely difficult. They should not be listed as a truly handicap accessible hotel. And besides that once again the facility is dirty. The only bright spot was truly the terrific staff that is currently working.

Review №3


This is a historical and classical place with great architecture and a ballroom. As many people noted, the management has some difficulties, especially that business travel to Cleveland is declining. They allowed me to check in earlier than the set time, however the room was not cleaned (picture shown). So I went back and they kindly gave me another similar room instead. I booked at discounted price so it is okay, but it they charge full price, I would expect higher standards.

Review №4


Hotel design is grand and feels like a trip into the past. Rooms are clean and well appointed. Stay is friendly and helpful. Parking lot is conveniently located adjacent to the property. My only complaint was the mobile digital key didnt work at all. This is the first Hilton property where the digital key hasnt worked. Not a big deal though...physical key worked just fine.

Review №5


This place is gorgeous! The staff is wonderful and knowledgeable. Everyone is very friendly! I took a walk to the second floor to see the ballrooms. Definitely a must see! The rooms are bigger than typical hotels. Wood flooring is a beautiful touch. It is also a few blocks from the Cleveland Clinic campus. They have a shuttle to take for up to 2 mile radius. If you like historical, beautiful hotels, this is definitely a great place to stay!

Review №6


Positive: Room was large and comfortable, hardwood floors were a nice change. Rain shower was very nice. On-site parking was great. Negative: A few small things. The bathroom door was a sliding barn door which did not offer much privacy when using the bathroom. Our room was next to a service closet with a loud door constantly slamming (not after 10pm however so did not affect sleep)

Review №7


Positive: The rooms were very modern, and great size. the staff was outstanding. Negative: The breakfast was very pricey and not worth the price. It opened at 7am and only had a few things out. she said they were unstaffed. by 7:30 only fresh fruit was added. way to slow.

Review №8


The people here went out of their way to make sure my stay was as good as it gets. Loved the styling of the hotel, especially the grand ballroom. It has been remodeled around saving as much of the old architecture. Great buffet breakfast, decent burgers at night. Cozy little bar. The rooms were very nice, comfy beds, spacious baths, great towels! Everything you could expect from a hotel at twice the price. Free shuttle to Cleveland Clinic, too.

Review №9


A historic hotel that will not disappoint. “Historic” is often code for old and run down. This hotel breaks that mold. The Tudor Arms does a great job of keeping the elegant feel of the 1931 private men’s athletic club for wealthy Clevelanders while integrating modern amenities.Request the historical handout from the front desk.

Review №10


Red flag1: Super expensive parking, charged by night! $20 / night for a parking lot parking. You have to walk very far from the parking lot to the building.Red flag2: Air conditioners are very old. The one in my room was broken and didnt give warm air.Red flag3: All furnitures are old and look cheap. Very dirty floor.I would give 0 star if allowed.

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